LarryS
LarryS
Joined: Feb 26, 2011
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November 28th, 2013 at 10:24:50 PM permalink
Quote: EvenBob

Well said. 30 years ago shopping sucked. Now we
have so many alternatives, with companies like
Walmart and so much online. Looking at buying
something? Look it up on Amazon first, I bet
they sell it and have 300 reviews of it. What a
resource. Don't like something you ordered online
from Walmart? Take it to your local store and
get an instant refund. Shopping is now fun and
productive.



True, with the internet now you yourself can figure out which is the best washing machine, toaster, flat screen for your needs. We no longer need the "expertise" of the mom and pop stores. So if I go to a big box store and look to buy a flat screen tv...I dont care if the person knows anything about it. I know the make and model, I know the price it should be, I know i dont want the extended waranty...just ring it up...I will bring it to my car..i dont need help.
You dont have to say "have a nice day". I have already check consumer reports, did my due diligence...and off I go.

For me "customer service" is just ringing it up correctly. I reaaly dont need to be the cashiers friend.
I am not that needy.


I totally agree...in the 60's and 70's and 80's.....customer service was much better than today. But I dont really care.
Yes there are longer lines than the 60's and 70's.....but there is also self check out too...which I love. In and out very fast.

Yes in the 60;s and 70's more retail people knew my name... wellwho cares...its a phoney friendliness that i could do without. No one really cares if i have a nice day....they never did back then, and I suppose they still dont now.

the consu,er has spoken. Walmart just opens their doors. THEY dont drive the competition out of business....WE do when we leave the smaller stores and shop at walmart. We have the power. We make the decision to walk away.
People have to stop saying that walmart comes into communities and drives local business away. They do no such thing. The just open their doors..and the consumer makes the choice to abandon the local business.
djatc
djatc
Joined: Jan 15, 2013
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November 28th, 2013 at 10:26:53 PM permalink
I like the fact some Walmarts are open 24 hours. Recently I haven't gone grocery shopping but I used to live next to a super Walmart which was open 24 hours and had a huge grocery section so I can stock up on food at 2 am.
"Man Babes" #AxelFabulous
tringlomane
tringlomane
Joined: Aug 25, 2012
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November 28th, 2013 at 10:31:22 PM permalink
I read the rest of this thread, and while reading Bob's last post, a Wal-Mart commercial about their own cellular service was the last commercial of a break.

As for the rest of the thread, LarryS nailed it pretty well.

Personally I am a Wal-Mart hypocrite. I hate their practices/quality, but I love their prices usually.

Quote: djatc

I like the fact some Walmarts are open 24 hours. Recently I haven't gone grocery shopping but I used to live next to a super Walmart which was open 24 hours and had a huge grocery section so I can stock up on food at 2 am.



Until I lived in Atlanta, I always expected "Super Centers" to stay open 24 hours. Once I lived there, I realized customers' safety was more important. In the "nicer" parts of the area, they were 24 hours.
petroglyph
petroglyph
Joined: Jan 3, 2013
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November 28th, 2013 at 10:34:30 PM permalink
Quote: EvenBob

Absolutely untrue. I said I'm offended if they offer
HALF what the price is. I also said I consider offers
in the 10% to 15% off range. Please don't make up
things I never said. And if Walmart offends you,
DON'T SHOP THERE! It's still a kinda sorta free
country, except we're now forced to buy health
insurance even if we don't want or need it.




You are correct Bob, I went back and looked it was the half price offer that drove you off the rails. My apology's.

I still was fairly close on you going off though, it's always more personal when it hit's close to home.

I shop online on the WM website and very occasionally I go to their store, so I'm guilty.

I don't like the outsourcing to slave wage country's capitalism or not.

Even Ross Perot when he ran in the early nineties stated, " the taxes for the expenses of this country aren't payed by minimum wage earners" [paraphrased]

It still isn't capitalism with the crony government doing favors for the elite, but I don't delude myself to think it's ever been or will be different for any length of time. In your example of Rockefeller [Standard Oil] if the Sherman act hadn't broke them up they would probably own the entire country by now. Not much room left for the hard working enterprising citizen that the country is suppose to protect.

Walmart actually does some things [price/return policy] I approve of. I was still happier with the corner meat market. Walmart killed "swinging" beef in this country. They do plenty I don't like, but I know it won't be going my way any time soon.
AxelWolf
AxelWolf
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November 28th, 2013 at 10:40:59 PM permalink
Quote: LarryS

who discussed a 2 year return policy?

mommy buys a upright vacuum today and uses the hell out of it for 2 years. Its getting worn out so she goes to buy a new one. She carefully opens the box, makes a switch, seals the box very professionaly with glue so its a tight closure.....and then brings it back for a refund"unopened". She bought it brand new yesterday and realized she didnt need it...oops. She gets her money back and the use of the appliance for another 2 years.

Buy a bathing suit in july, wear the hell out of it for 2 months..then bring it back as damaged "i washed it once and look what happened to it"

I have seen people do this with childrens clothes...a kid gets into a fight at school, shreds the knees on his pants..and its brought back "look at the poor quaity" for money back or an exchange

Infants cloths that they outgrow in a few months...very populat return item..after it is worn for a couple months

A woman needs a dress for her 3rd cousins wedding. She doesnt like theperson and doesnt want to go, but has to go due tofamily pressures...she buys a dress, wears it once..returns it with some damage or "it doesnt fit right".

none of these examples involve 2 year return policy

How do you think the people here found used appliances in their boxes? Its because people cheat the system.

And like I said..this along with the cost of shop lifting and internal theft...is included in the price of the items we buy.

Well that's just a lazy employee not doing his job. I have returned many un-opened items to WM in several different states, 99% of the time they open it and look carefully, I'm always annoyed that they wast my time doing this. People who steal cost you money as well.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
LarryS
LarryS
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November 28th, 2013 at 11:00:59 PM permalink
Quote: AxelWolf

Well that's just a lazy employee not doing his job. I have returned many un-opened items to WM in several different states, 99% of the time they open it and look carefully, I'm always annoyed that they wast my time doing this. People who steal cost you money as well.



iF THERE IS A SEALED BOX.....and it looks clean...they are not going to riip it open and then tape it shut. It ruins the chance of reselling it.

They are happy when you return a clean sealed box. Alot of people return a box totally ripped open,..they will have a had time tapeing it up and reselling.

again...its going on because 2 people on this thread already talked about receiving a used small appliance.

its a well known and often used scam

along with the return of clothing I mentioned

people use the system

and as you incorrectly stated..it has nothing to do with a 2 year return policy.

it has nothing to do with lazy workers.

now if u are talking about a 800 dollar flat screen tv totally sealed..i would be surprised if they took a peek inside. But for a 50 dollar toaster in a clean sealed box..it wont happpen, for a 120 dollar vacuum in a perfectly nice clean sealed box...they are not ripping it open.

you obviously have never spent a day working in retail if you think every sealed package is opened.

Heck in pharmacy chains there are people who buy expensive vitamins, empty it out,(replace cheap aspirin tabs inside with cotton) seal it nicely, return a pristine box...with a current receipt...it gets returned to the shelf. You think anyone is ripping the box open to check. No the worker isnt lazy...its just that it cant be sold ripped open.
rxwine
rxwine
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November 28th, 2013 at 11:15:00 PM permalink
Quote: petroglyph

Walmart actually does some things [price/return policy] I approve of. I was still happier with the corner meat market. Walmart killed "swinging" beef in this country. They do plenty I don't like, but I know it won't be going my way any time soon.



Megacorps are generally why I don't believe in unregulated capitalism. A company like Walmart could undercut virtually any small store by simply selling products at a loss until the small company goes out of business.

That has no advantage to a consumer at all. There is no improved product and no actual lower price in the long run. Just a competitor removed from the consumer.
Quasimodo? Does that name ring a bell?
petroglyph
petroglyph
Joined: Jan 3, 2013
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November 28th, 2013 at 11:30:36 PM permalink
Quote: rxwine

Quote: petroglyph

Walmart actually does some things [price/return policy] I approve of. I was still happier with the corner meat market. Walmart killed "swinging" beef in this country. They do plenty I don't like, but I know it won't be going my way any time soon.



Megacorps are generally why I don't believe in unregulated capitalism. A company like Walmart could undercut virtually any small store by simply selling products at a loss until the small company goes out of business.

That has no advantage to a consumer at all. There is no improved product and no actual lower price in the long run. Just a competitor removed from the consumer.




Someone who doesn't understand what "unregulated capitalism" is may grasp some day the damage done. Currently there is somewhere between 700 trillion and one quadrillion of unregulated financial derivatives floating around on the mega banks books. They aren't cross cancelled out. That is why occasionally the term too big to fail TBTF gets tossed around. That's the reason since '08 for the bailouts in the trillions of dollars backed by the full faith and credit of the American people has forever changed the status of the global reserve currency.

Anyway, an example. Locally there were two wonderful mom and pop Mexican food joints. Delicious food, took two hands to hold a burrito. So Taco Bell sets up next to them. They lost just enough customers they couldn't pay the rent and closed. TB sells cheap food, not sure what's in it, but I eat there sometimes.
The point is, the other wonderful food isn't available anywhere at any price. But people can use their ebt cards at Taco Bell. So who wins in this little story?
Not me, not the locals unless getting a taco for a buck is the sole metric of what's important.
LarryS
LarryS
Joined: Feb 26, 2011
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November 28th, 2013 at 11:33:38 PM permalink
How is that any different that the old time "grand opening sales" that occured when a new business opened up.

Often they undercut the competition for a period of time to get people to patronize their establishment.

So walmat does it...big deal.

From the beginning of time, when a new business moved into town they wanted to get as many customers as possible away from the competition

so walmart does grand opening sales better than anyone else, they have the money to advertise, they have the money to allow big sales

and even when they dont have big sales....consumer go there in droves, for the convenience and regular low prices

If people were willing to stand by their principals they would say "I am staying with the butcher that cut my meat for the last 30 years no matter what"

yet they dont

yet THEY(the consumer) are the reason the butcher went out of business. THEY could have stayed on principal. No one is holding a gun to their head to shop at walmart.

the consumer can at any time reject cheaper prices, reject poorer customer service, reject poorer quality.....but they dont

walmart and others provide people what the consumer wants...prices and conveniece...no frills, no expertise for you to partake.
LarryS
LarryS
Joined: Feb 26, 2011
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November 28th, 2013 at 11:40:39 PM permalink
Quote: petroglyph

Quote: rxwine

Quote: petroglyph

Walmart actually does some things [price/return policy] I approve of. I was still happier with the corner meat market. Walmart killed "swinging" beef in this country. They do plenty I don't like, but I know it won't be going my way any time soon.



Megacorps are generally why I don't believe in unregulated capitalism. A company like Walmart could undercut virtually any small store by simply selling products at a loss until the small company goes out of business.

That has no advantage to a consumer at all. There is no improved product and no actual lower price in the long run. Just a competitor removed from the consumer.




Someone who doesn't understand what "unregulated capitalism" is may grasp some day the damage done. Currently there is somewhere between 700 trillion and one quadrillion of unregulated financial derivatives floating around on the mega banks books. They aren't cross cancelled out. That is why occasionally the term too big to fail TBTF gets tossed around. That's the reason since '08 for the bailouts in the trillions of dollars backed by the full faith and credit of the American people has forever changed the status of the global reserve currency.

Anyway, an example. Locally there were two wonderful mom and pop Mexican food joints. Delicious food, took two hands to hold a burrito. So Taco Bell sets up next to them. They lost just enough customers they couldn't pay the rent and closed. TB sells cheap food, not sure what's in it, but I eat there sometimes.
The point is, the other wonderful food isn't available anywhere at any price. But people can use their ebt cards at Taco Bell. So who wins in this little story?
Not me, not the locals unless getting a taco for a buck is the sole metric of what's important.




Again, in the end the consumer decided. Enough of them decided they wanted lesser quality in exchange for convenience and price.
The same has gone on with mom and pop furniture stores via IKEA.
iKEA is like the walmart of furniture. They offer lower quality, for cheap. People are happy with that exchange...getting something cheaper but lower in quality.

The same thing with pizza. Mom and pops put out of business by the product of pizza hut and round table that tastes like carboard to me.

Pizza has been dumbed down, mexican food has been dumbed down, customer service has been dumbed down.....but the general public has voted that this is what they want and are willing to tolerate a lesser product in exchange for price and convenience.

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