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Beethoven9th
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February 24th, 2014 at 10:29:38 PM permalink
Quote: aceofspades

So I took 100 to try my first foray into craps

I kept rolling rolling rolling maoing money for the table and about my 12th roll...the female dealer told me to give her $5 dollars for the "mystery bet"...as I am clueless about craps I obliged and she put it next to my bet on the pass line...a couple of rolls later I finally asked her what the mystery bet was and she said "well, when a person is making money it is proper to tip the dealer and we bet it with you to show our mutual respect"...what the F-word is that about?!? Telling me to give her money for some bet and it turns out it was not actually a bet but a tip???


Was this at Caesars????
Fighting BS one post at a time!
aceofspades
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February 24th, 2014 at 11:14:39 PM permalink
Quote: Beethoven9th

Quote: aceofspades

So I took 100 to try my first foray into craps

I kept rolling rolling rolling maoing money for the table and about my 12th roll...the female dealer told me to give her $5 dollars for the "mystery bet"...as I am clueless about craps I obliged and she put it next to my bet on the pass line...a couple of rolls later I finally asked her what the mystery bet was and she said "well, when a person is making money it is proper to tip the dealer and we bet it with you to show our mutual respect"...what the F-word is that about?!? Telling me to give her money for some bet and it turns out it was not actually a bet but a tip???


Was this at Caesars????




Aria and the first time any dealer at Aria hustled tokes -- she did it to numerous people at the table with her "mystery bet" line
djatc
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February 24th, 2014 at 11:16:21 PM permalink
What a scumbag. I hope that $5 was worth all the other tips you would have given had you not been hustled. Especially since you're a $100 BJ player.
"Man Babes" #AxelFabulous
aceofspades
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February 24th, 2014 at 11:26:54 PM permalink
Quote: djatc

What a scumbag. I hope that $5 was worth all the other tips you would have given had you not been hustled. Especially since you're a $100 BJ player.



Exactly and I was going to mention that to her but decided to let the no additional tips speak for itself
AxiomOfChoice
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February 24th, 2014 at 11:52:14 PM permalink
Quote: Tomspur

How about written up and councilled? Fired is a bit strong don't you think? :)



For hustling tips? No, I don't.
onenickelmiracle
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February 25th, 2014 at 12:00:32 AM permalink
Soliciting tips to me is soliciting for no tip. She must be desperate to be so direct. It's just rude of her.
I am a robot.
Tomspur
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February 25th, 2014 at 12:32:31 AM permalink
Quote: AxiomOfChoice

For hustling tips? No, I don't.



I respect your opinion but no casino that I have eever worked for will fire someone for hustling. They will get written up though and if the complaint is severe enought hey may get a note to file.....thats about it!
“There is something about the outside of a horse that is good for the inside of a man.” - Winston Churchill
djatc
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February 25th, 2014 at 12:38:41 AM permalink
Quote: Tomspur

I respect your opinion but no casino that I have eever worked for will fire someone for hustling. They will get written up though and if the complaint is severe enought hey may get a note to file.....thats about it!



Casino staff as well as unruly customers are sometimes not even worth complaining about, since the casinos really don't do anything unless there is physical activity. Lots of entitled high rollers act like babies and still get their way while if they were low limit bettors they would get shown the door.

The tip hustler will get written up, and then life will go on as she will lay low for a bit and then attempt to do it again and again starting discreetly until she gets written up again, rinse and repeat. I swear these casino personnel really have no backbone.
"Man Babes" #AxelFabulous
Tomspur
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February 25th, 2014 at 12:41:25 AM permalink
Quote: djatc

Casino staff as well as unruly customers are sometimes not even worth complaining about, since the casinos really don't do anything unless there is physical activity. Lots of entitled high rollers act like babies and still get their way while if they were low limit bettors they would get shown the door.

The tip hustler will get written up, and then life will go on as she will lay low for a bit and then attempt to do it again and again starting discreetly until she gets written up again, rinse and repeat. I swear these casino personnel really have no backbone.



Very little brains too.....just look at me :)
“There is something about the outside of a horse that is good for the inside of a man.” - Winston Churchill
AxiomOfChoice
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February 25th, 2014 at 12:58:14 AM permalink
Quote: Tomspur

I respect your opinion but no casino that I have eever worked for will fire someone for hustling. They will get written up though and if the complaint is severe enought hey may get a note to file.....thats about it!



The fact that it won't happen doesn't mean that it shouldn't.
FinsRule
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February 25th, 2014 at 4:14:15 AM permalink
This wasn't just tip hustling. This was claiming there was a mystery bet. If any table would have one, it would be craps too. I vote 1 day suspension. (I am the official HR director of the WoV forum)
Mission146
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February 25th, 2014 at 6:36:27 AM permalink
In the hotel industry, I have a word that describes telling a guest they are paying for something and instead taking that money and putting it in your own pocket, and that word is stealing. Fire her.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
RS
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February 25th, 2014 at 12:24:23 PM permalink
Quote: aceofspades

Exactly and I was going to mention that to her but decided to let the no additional tips speak for itself



No additional tips doesn't speak for itself because you weren't tipping to begin with. And I highly doubt she would hustle someone who's already tipping.
Deucekies
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February 25th, 2014 at 2:49:58 PM permalink
This is exactly the kind of dealer that I mentioned earlier. That $5 hustle cost all of the dealers, not just herself, much more tokes. Unacceptable, unfair, and this dealer needs to be disciplined.
Casinos are not your friends, they want your money. But so does Disneyland. And there is no chance in hell that you will go to Disneyland and come back with more money than you went with. - AxelWolf and Mickeycrimm
Buzzard
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February 25th, 2014 at 2:51:42 PM permalink
Quote: Tomspur

Come now Buzz....those are so easy to spot. I myself is somewhat of a boob connoisseur especially when it comes to the enhanced ones.....

It's a skill really, one I hope I never lose :)



The only way to tell is hand examine them and look for the manufacturer's name written in Braille.
Shed not for her the bitter tear Nor give the heart to vain regret Tis but the casket that lies here, The gem that filled it Sparkles yet
Buzzard
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February 25th, 2014 at 2:54:03 PM permalink
Yeah, I always got scared when a supervisor told me, " This is going to go on your permanent record." LOL
Shed not for her the bitter tear Nor give the heart to vain regret Tis but the casket that lies here, The gem that filled it Sparkles yet
hwccdealer
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February 25th, 2014 at 3:42:43 PM permalink
Quote: Tomspur

I respect your opinion but no casino that I have eever worked for will fire someone for hustling. They will get written up though and if the complaint is severe enought hey may get a note to file.....thats about it!



That depends. Is it illegal to hustle tokes in your jurisdiction? It is in mine. (But then again, this is Ohio, where the unofficial state motto is, "If we can ban it, we probably will.") There's a difference between "don't be a toolbag" and "you're breaking the damn law and we could all get in trouble." If it's the former, then a slap on the wrist, counseling, retraining, or at worst a suspension for first-time offense is probably in order. For the latter, send them packing. Don't mess around with breaking the law, and make it 100% clear in training.

That said, this dealer at the Aria? Should not only be fired, she should be forced to play real-life Frogger across the Vegas Strip in rush hour back and forth while carrying the day's tokes in a bag. What a maroon.
RS
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February 25th, 2014 at 4:07:17 PM permalink
Quote: hwccdealer

to play real-life Frogger across the Vegas Strip in rush hour back and forth while carrying the day's tokes in a bag.



I think ANYONE would do that for the day's drop.
dlevinelaw
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March 24th, 2014 at 12:47:49 PM permalink
I got hustled by three dealers yesterday around noon at the Bellagio. Two working the same craps table ( one "being willing to take any thanks we wanted to give" and the other "please don't forget to thank me for the service"), and one more blatant occurrence at blackjack ("don't forget that dealers work for tips"). The most insulting part is that I was tipping every few minutes. These were both $10 tables.

Is this worth complaining to a supervisor about?
1BB
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March 24th, 2014 at 1:18:28 PM permalink
Quote: dlevinelaw

I got hustled by three dealers yesterday around noon at the Bellagio. Two working the same craps table ( one "being willing to take any thanks we wanted to give" and the other "please don't forget to thank me for the service"), and one more blatant occurrence at blackjack ("don't forget that dealers work for tips"). The most insulting part is that I was tipping every few minutes. These were both $10 tables.

Is this worth complaining to a supervisor about?



The supervisor may be a dual rate or a sympathetic former dealer. If you think it's worth bringing this to someone's attention, I would go higher up. Shift supervisor sounds good but the table games manager sounds even better.

I finally had to say something about a dealer who, when paying me, would break a green chip down to pink and red. This dealer would then tap the red or pink and say "you know what that's for".
Many people, especially ignorant people, want to punish you for speaking the truth. - Mahatma Ghandi
Buzzard
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March 24th, 2014 at 1:19:57 PM permalink
Fill out one of those comment cards, leave you phone number on it.
See if casino has a website and send an email.
I have always got replies !
Shed not for her the bitter tear Nor give the heart to vain regret Tis but the casket that lies here, The gem that filled it Sparkles yet
SOOPOO
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May 1st, 2014 at 1:25:59 PM permalink
I was playing pai gow tiles, and was up a bit so upped my bet to $50 a hand, VERY unusual for me. The guy to my left, a friendly Asian fellow, was betting two spots at around $150-$200 a spot. The dealer had a streak of bad hands, and he kept increasing his bets. When he reached around $500 a spot he then switched to one spot for $800. EACH time he won, he would be paid $760, and would bet the $60 for the dealer!!!! I felt small that my biggest bets of my trip were lower than what the guy was tipping! Of course I know it was random luck, but during the next hour or so he got great hands, and I lost track of the number of BLACK chips that went into the dealer toke box. I usually tip a single white chip around 4 times per hour, but once he started the giant tips I stopped, almost thinking it would be disrespectful....
Deucekies
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May 1st, 2014 at 2:21:54 PM permalink
Quote: SOOPOO

I usually tip a single white chip around 4 times per hour, but once he started the giant tips I stopped, almost thinking it would be disrespectful....



Quick story.

I'm dealing a $3-200 blackjack table with one whale (by our standards) betting $200 on two hands at second base, and two college-age friends playing $3 apiece at first and third base.

Towards the end of my down, third base puts a $1 toke out for me on his hand. First base asks him "Hey, what's that dollar in front of your bet?" Third base explains to his friend what a toke bet was. The whale perks up and said "Hey, good idea. Lemme try that," and puts a green in front of both his hands. Table win. I win $2 from the third base toke and $100 from the whale. I thank both of them very much, and as I'm leaving, I give third base an extra thank you "for the help."

Later in the evening, I'm dealing to the two friends again, and they're recounting what happened. Third base says "I felt cheap for only betting $1 after that". I tell him "If it weren't for you, he wouldn't have bet the fifty."
Casinos are not your friends, they want your money. But so does Disneyland. And there is no chance in hell that you will go to Disneyland and come back with more money than you went with. - AxelWolf and Mickeycrimm
djatc
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May 1st, 2014 at 2:24:13 PM permalink
Quote: SOOPOO

I was playing pai gow tiles, and was up a bit so upped my bet to $50 a hand, VERY unusual for me. The guy to my left, a friendly Asian fellow, was betting two spots at around $150-$200 a spot. The dealer had a streak of bad hands, and he kept increasing his bets. When he reached around $500 a spot he then switched to one spot for $800. EACH time he won, he would be paid $760, and would bet the $60 for the dealer!!!! I felt small that my biggest bets of my trip were lower than what the guy was tipping! Of course I know it was random luck, but during the next hour or so he got great hands, and I lost track of the number of BLACK chips that went into the dealer toke box. I usually tip a single white chip around 4 times per hour, but once he started the giant tips I stopped, almost thinking it would be disrespectful....



I feel the big bettors subsidize my tipping, therefore I can cut back a bit when there's someone tipping a lot of money relative to what I tip.
"Man Babes" #AxelFabulous
aceofspades
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May 1st, 2014 at 4:53:01 PM permalink
Quote: RS

No additional tips doesn't speak for itself because you weren't tipping to begin with. And I highly doubt she would hustle someone who's already tipping.





First of all, this was only a few minutes into the session - my tipping pattern had yet to be established.
GWAE
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May 1st, 2014 at 5:00:01 PM permalink
since I started playing craps I have noticed there is a lot of tip begging. I have heard quite often, "don't forgot about the dealers." I don't know if this happens all over the place but it almost seems like craps dealers feel entitled to a tip because they do a lot of work.
Expect the worst and you will never be disappointed. I AM NOT PART OF GWAE RADIO SHOW
HowMany
HowMany
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May 1st, 2014 at 5:58:05 PM permalink
Vegas craps dealers are tip whores.

They'll get nothing from me......and like it.
Zcore13
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May 1st, 2014 at 6:56:27 PM permalink
I would warn a dealer one time and the next time they would be terminated if they attempted to coerce or hustle tips from a player at my casino. Totally unacceptable. Dealers should earn their tips with a good personality and great service, not pressuring a player.


ZCore13
I am an employee of a Casino. Former Table Games Director,, current Pit Supervisor. All the personal opinions I post are my own and do not represent the opinions of the Casino or Tribe that I work for.
Deucekies
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May 1st, 2014 at 7:50:43 PM permalink
Quote: Zcore13

I would warn a dealer one time and the next time they would be terminated if they attempted to coerce or hustle tips from a player at my casino. Totally unacceptable. Dealers should earn their tips with a good personality and great service, not pressuring a player.


+1,000.
Casinos are not your friends, they want your money. But so does Disneyland. And there is no chance in hell that you will go to Disneyland and come back with more money than you went with. - AxelWolf and Mickeycrimm
MrWarmth
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May 2nd, 2014 at 2:37:30 PM permalink
As a local, I tip just because of the "what goes around comes around" thing. $5 on gaming (win or lose), comps (iced tea or French 75), valet (10 mins or all night); 20% on all tabs. If the service is bad, I just don't go back. Whether or not $5 is "a good tip" I guess depends as they can always do better/worse. I know those servers wouldn't do anything to hurt me or that's illegal, but as a local, $5 just isn't enough to get on anyone's radar over. I'd rather just leave a good "smell" behind and vote with my feet if I had a bad experience.
BlueOceans
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August 1st, 2014 at 2:21:21 PM permalink
Quote: FinsRule

Why should casino customers have to subsidize dealer salaries?



We shouldn't. Please sign this petition for change (you can use a pen name) and please spread the word:

Stop tipping dealers! Sign the petition. https://www.change.org/petitions/poker-players-stop-tipping-poker-dealers
Zcore13
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August 1st, 2014 at 2:28:59 PM permalink
Quote: BlueOceans

We shouldn't. Please sign this petition for change (you can use a pen name) and please spread the word:

https://www.change.org/petitions/poker-players-stop-tipping-poker-dealers



That might be one of the dumbest petitions I've ever see. First of all, there is no requirement to tip the dealer. Second, why only include dealers? Don't restaraunt owners make enough to pay wait staff more? Don't taxi cab company owners make enough to psy drivers more?

What a waste of 1 minute of my life i'll never get back...


ZCore13
I am an employee of a Casino. Former Table Games Director,, current Pit Supervisor. All the personal opinions I post are my own and do not represent the opinions of the Casino or Tribe that I work for.
AxiomOfChoice
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August 1st, 2014 at 2:34:18 PM permalink
I have to agree; this is idiotic. It will be shifted to the customers one way or another. All expenses are always paid by customers. If tipping is no longer customary then the rake will just increase.
AxelWolf
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August 1st, 2014 at 2:35:42 PM permalink
Quote: Zcore13

That might be one of the dumbest petitions I've ever see.

+1
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
darkoz
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August 1st, 2014 at 3:37:16 PM permalink
Tipping dealers does help you when there is a questionable call.

I was tipping at the craps table a few years ago and I always made the same bets over and over.

At one point the shooter was so fast, the money was still in my hand when the dice flew right by. The dealer (who I had been tipping) said to the pit boss, "hey, he always makes the same bet, his money is in his hand. That was a winning throw for him. Can I pay him?"

The pit boss gave the okay.

Had I not been tipping, he may have just said "sorry, no bet" and let it go.
For Whom the bus tolls; The bus tolls for thee
Beardgoat
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August 1st, 2014 at 3:48:40 PM permalink
Quote: AxiomOfChoice

If tipping is no longer customary then the rake will just increase.

I agree with this statement
djatc
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August 1st, 2014 at 6:55:13 PM permalink
I would rather tip a poker dealer then a table games dealer. They seem to keep their own tips more, and are crucial in playing a part of a fast and efficient game, resolving conflicts and fixing messes at the table.
"Man Babes" #AxelFabulous
TaraBC
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August 1st, 2014 at 7:19:22 PM permalink
Quote: 24Bingo

If it's customary to tip, and you don't tip, that's tantamount to stealing, and it's customary to tip dealers.



That's actually a pretty good reason to just go for a walk, and get some fresh air.
Sure as heck not Johno!
OnceDear
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August 2nd, 2014 at 2:45:18 AM permalink
Quote: 24Bingo

If it's customary to tip, and you don't tip, that's tantamount to stealing.



Woah! What a messed up society :) Crappy pay across a range of services where tips are expected and essential, even to get any level of service.

Here in the UK it's so much simpler, at least at the moment, tipping does not feel at all mandatory. We would tip waiting staff, porters, dealers, taxi drivers, and for personal services such as hairdressers, only if provided with good to exceptional service. Anything less and they can go whistle. A large majority of UK customers never consider tipping anyone and 10% seems almost a maximum that the market can bear (Maybe different in major cities). In establishments where tipping is rather bluntly encouraged on the receipt, I wouldn't tip. Worst example was when paying by card in a restaurant, the waiter handed me a chip and pin machine, and when I entered my PIN, I was actually entering a gratuity amount. So not only was I tricked into nearly tipping >£1000, I was pretty much tricked into revealing my PIN. That restaurant no longer gets my business.
My niece works as a restaurant waitress and tells me not to tip there as the management take the pooled tips and distribute only a small fraction to employees. In my local casinos, I understand that dealer tips are pooled.

On holiday, I tend to tip generously for some obscure reason, which I must analyse.

I personally rebel against being made to feel embarrassed when my server hangs around waiting for a tip.
Psalm 25:16 Turn to me and be gracious to me, for I am lonely and afflicted. Proverbs 18:2 A fool finds no satisfaction in trying to understand, for he would rather express his own opinion.
RS
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August 2nd, 2014 at 3:06:48 AM permalink
At Jersey Mike's, after you swipe your credit card there's a pre-calculated tip thingie. So you can just click on 0%, 10%, 15%, 20%, or other. I wish more places had that.
VCUSkyhawk
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August 2nd, 2014 at 3:53:09 AM permalink
Quote: RS

At Jersey Mike's, after you swipe your credit card there's a pre-calculated tip thingie. So you can just click on 0%, 10%, 15%, 20%, or other. I wish more places had that.



I never noticed that. Why one earth would you tip at Jersey Mike's? I LOVE their subs btw, but no tips from me.
I got a plan, we take all your picks we reverse them like one of those twilight zone episodes where everything is the opposite. You say "black" we go white.
djatc
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August 2nd, 2014 at 3:58:07 AM permalink
In states where a gas attendant pumps your gas, do you tip them? I never do because it's a service I normally wouldn't use but is forced on me. Same could be said for other services but there's a line that must be drawn somewhere.
"Man Babes" #AxelFabulous
Lemieux66
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August 2nd, 2014 at 5:11:18 AM permalink
Quote: djatc

In states where a gas attendant pumps your gas, do you tip them? I never do because it's a service I normally wouldn't use but is forced on me. Same could be said for other services but there's a line that must be drawn somewhere.



I used to argue with my ex about this on AC trips. I thought a dollar was the nice thing to do. She refused citing your argument that it's a forced service.
10 eyes for an eye. 10 teeth for a tooth. 10 bucks for a buck?! Hit the bad guys where it hurts the most: the face and the wallet.
RS
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August 2nd, 2014 at 6:16:00 AM permalink
Quote: VCUSkyhawk

I never noticed that. Why one earth would you tip at Jersey Mike's? I LOVE their subs btw, but no tips from me.



Why wouldn't you? Unless someone shows me otherwise, I'm going to assume the workers there are making damn close to minimum wage.
VCUSkyhawk
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August 2nd, 2014 at 6:26:18 AM permalink
Quote: RS

Why wouldn't you? Unless someone shows me otherwise, I'm going to assume the workers there are making damn close to minimum wage.



Do you tip at Micky D's? Do you tip at Wal-Mart?

If you do you are doing so to pat yourself on the back. Nothing wrong with that I suppose. Don't tell me I am wrong for not. It is a ridiculous train of thinking to subsidize every minimum wage worker.
I got a plan, we take all your picks we reverse them like one of those twilight zone episodes where everything is the opposite. You say "black" we go white.
Ahigh
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August 2nd, 2014 at 6:34:54 AM permalink
Quote: VCUSkyhawk

If you do you are doing so to pat yourself on the back. Nothing wrong with that I suppose. Don't tell me I am wrong for not. It is a ridiculous train of thinking to subsidize every minimum wage worker.



Some people tip for receiving "good service."

Some people tip because it makes them feel like their tip is going to make a difference and is well-received and not just expected.

I have never tipped at McDonalds or at Wal*Mart. My wife always tips at Sonic, though.

No matter what the circumstances of your tipping, my feeling is that if you are tipping out of obligation, it's no longer a tip, and instead it's a hidden cost.

Tipping someone who doesn't expect it is a far better experience than tipping someone who does and believes you to not be tipping enough.
aahigh.com
BlueOceans
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August 4th, 2014 at 3:00:38 PM permalink
Quote: AxiomOfChoice

I have to agree; this is idiotic. It will be shifted to the customers one way or another. All expenses are always paid by customers. If tipping is no longer customary then the rake will just increase.



Of course the cost of employees' wages will always be paid by the consumers. But in a no-tipping structure the cost to the consumers will actually be much lower. What the tipping structure allows is for dealers to receive inflated wages for low skill work and consumers are paying the excess wages, not the casinos.

I understand there's a lot of dealers on this forum and they won't like what they hear. But the math is simple:

In LV dealers make $100-$300 a day. Only about $8/hr of it comes from the minimum wage that's paid by the casino. The rest comes from the tips. Now let's say what would happen if the casino took just $0.50 per hour away from the $2/hr every player is getting in comps and added it to the hourly wage. $8 + $0.50*9 = $12.50/hr. I guarantee you there's no shortage of ddealers willing work for $12.50/hr. And that's without even increasing the rake by a penny. So in 8 hours they would make $100. That's the absolute bottom of their daily earnings that stand today at $100-$300/day. I would bet you there would absolutely no shortage of dealers willing to work for $10/hr flat especially with NV having the highest unemployment rate in the nation.

So the tipping structure results in dealers being overpaid what is essentially a low-skill low-education job. And all of the overpay comes from the consumers in forms of tips - casinos are smart enough to contribute only the fair market price for the labor which is close to minimum wage or maybe up to 20% above maximum.

If you think all minimum wage workers should be subsidized, I'd like to see you start tipping at McDonald's and a million other places.

I don't think dealers should be overpaid for doing a low-skill low-education work at the expense of consumers (not fat cat casino owners).

Just because it's the status quo, doesn't mean it's right or fair. Slave ownership used to be the status quo. Was it fair or right? Open your mind and think for a second.
Stop tipping dealers! Sign the petition. https://www.change.org/petitions/poker-players-stop-tipping-poker-dealers
AxiomOfChoice
AxiomOfChoice
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August 4th, 2014 at 3:08:53 PM permalink
Everyone has the choice not to tip though. What exactly is the point of the petition?
mcallister3200
mcallister3200
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August 4th, 2014 at 3:09:50 PM permalink
Your comment regarding $100 being the low end of dealer tokes in lv is not accurate. The low end is $30 in places like north las Vegas, longhorn, or jokers wild. Many places in locals market or downtown are $60-$80, and $100 would be good. $100 is accurate for low end of strip like Ballys or harrahs, luxor, treasure island. Circus, casino royale, Riviera, Excalibur, and stratosphere would all fall below 100.
BlueOceans
BlueOceans
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August 4th, 2014 at 3:15:33 PM permalink
Quote: AxiomOfChoice

Everyone has the choice not to tip though. What exactly is the point of the petition?



To change the status quo and have casinos accept 100% of the burden of paying their own employees.
Stop tipping dealers! Sign the petition. https://www.change.org/petitions/poker-players-stop-tipping-poker-dealers
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