Boz
Boz 
Joined: Sep 22, 2011
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May 10th, 2013 at 12:08:01 PM permalink
http://www.nj.gov/oag/ge/docs/Financials/MGR2013/201304revenue.pdf

http://www.pressofatlanticcity.com/communities/atlantic-city_pleasantville_brigantine/atlantic-city-casino-revenue-falls-percent-in-april/article_8a69c584-b99c-11e2-be03-001a4bcf887a.html

Down 12% from last year as a city. Revel at $8M only ahead of Trump Plaza and their take of $6M. Someone can make a fortune writing a book about how poorly this place has been run from Day 1 and how not to treat players. And yet month after month they put out statements on how they are changing.
sodawater
sodawater
Joined: May 14, 2012
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May 10th, 2013 at 12:17:51 PM permalink
it is astounding how poorly revel has been managed --- and it has nothing to do with its smoking policy. month after month they screw up.
gts4ever
gts4ever
Joined: Apr 2, 2013
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May 17th, 2013 at 7:23:02 AM permalink
I went down to AC with four friends a couple of weeks ago who were staying the the Borgata. I got everyone to go to the Revel basically because I think their restaurant, "Village Whiskey" has one of the best burgers I've ever eaten. Everyone wound up playing PGP for several hours and getting Players cards. We are going back to AC this weekend, so we tried to call and obtain a comped room. I told them that my card didn't indicate that I had a room available for Saturday but that I'm coming down with multiple card holders, was there anything they could do...I was told that it's only based on individual play and to please hold..."Sir, your play has been reevaluated...and you still don't qualify for a room"..."Okay", I asked, "is there anything you can do in terms of a discounted room or anything at all?"...For my efforts, I was rewarded with a discount of $0 as compared to the price someone off the street would be required to pay for a room.

I had probably dropped a grand over the course of the hours we played there, with each of my friends buying in for several hundred. As a group they were about even I'd say. I went to bed, they continued on to Showboat where they played for another hour or so.

With their new Total Rewards card, they were able to get a room at about 1/3 of the regular price for a room on Saturday, so that's were we will be staying.

Maybe I'm putting too much into my personal experiences like this, but I just can't see how that's good business. I'm not claiming I won't go there, because I will. They still have that burger after all. Still, why are they just tossing that additional expected value right over to other locations? Now our first and last sessions will be in the Showboat and I still feel like anything but a valued customer at the Revel.
Boz
Boz 
Joined: Sep 22, 2011
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May 17th, 2013 at 10:03:54 AM permalink
The more things change, the more they stay the same. They just dont get it and still think they can sell the rooms to kids who want to go to the club. I would only tell you to voice your displeasure with your wallet. There are other good Burgers in town, in and outside casinos. Even the Ducktown Tavern makes a great Burger is a nice bar.
sodawater
sodawater
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May 17th, 2013 at 10:56:45 AM permalink
Quote: gts4ever

I went down to AC with four friends a couple of weeks ago who were staying the the Borgata. I got everyone to go to the Revel basically because I think their restaurant, "Village Whiskey" has one of the best burgers I've ever eaten. Everyone wound up playing PGP for several hours and getting Players cards. We are going back to AC this weekend, so we tried to call and obtain a comped room. I told them that my card didn't indicate that I had a room available for Saturday but that I'm coming down with multiple card holders, was there anything they could do...I was told that it's only based on individual play and to please hold..."Sir, your play has been reevaluated...and you still don't qualify for a room"..."Okay", I asked, "is there anything you can do in terms of a discounted room or anything at all?"...For my efforts, I was rewarded with a discount of $0 as compared to the price someone off the street would be required to pay for a room.

I had probably dropped a grand over the course of the hours we played there, with each of my friends buying in for several hundred. As a group they were about even I'd say. I went to bed, they continued on to Showboat where they played for another hour or so.

With their new Total Rewards card, they were able to get a room at about 1/3 of the regular price for a room on Saturday, so that's were we will be staying.

Maybe I'm putting too much into my personal experiences like this, but I just can't see how that's good business. I'm not claiming I won't go there, because I will. They still have that burger after all. Still, why are they just tossing that additional expected value right over to other locations? Now our first and last sessions will be in the Showboat and I still feel like anything but a valued customer at the Revel.



the funniest part is i am pretty sure their hotel is not gonna be fully booked on sat night, either
Bhappy
Bhappy
Joined: Aug 24, 2012
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May 17th, 2013 at 11:48:30 AM permalink
Well let us not forget that they only got a discounted room at Showboat. I agree that Revel is mismanged, but to expect a Staturday room - when you can't even get a free room at CET properties is expecting too much. No sympathy for something4nothing crowd.
gts4ever
gts4ever
Joined: Apr 2, 2013
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May 17th, 2013 at 11:57:28 AM permalink
Quote: Bhappy

Well let us not forget that they only got a discounted room at Showboat. I agree that Revel is mismanged, but to expect a Staturday room - when you can't even get a free room at CET properties is expecting too much. No sympathy for something4nothing crowd.



Maybe I didn't make my point clear enough. It's not like I was aghast at not being served up a free room. I only put the stats in to show it's not like I was playing nickels for 20 minutes then asking for a suite.

I asked for a room, got nothing, asked for a discount, got nothing.

I also mentioned that I wasn't at Showboat so it isn't as if my play was sufficient for one and not the other. It's just that the Revel almost makes it hard for you to enjoy going there. If you like it, you wind up liking it despite things. So while the way I'm treated there isn't enough to stop me from going, it reduces the time and money that I spend there. Maybe that doesn't show up on the P&L as blatantly as people who refuse to go, but tell me it doesn't add up after a while?
Boz
Boz 
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May 17th, 2013 at 12:19:01 PM permalink
Dont let it bother you, BHappy (or UKStages or Kevin DeSanctis) only shows up here to defend Revel. Anyone who doesnt like the comps they give, which is obviously the majority of the players who still go to AC, is a small player looking for something for nothing. He is the only one left still defending this place and how it has treated players of all sizes. Borgata takes in $48M, Caesars $29M and even Showboat $19M, while Revel takes in $8M, yet they dont know what they are doing according to him, only Revel does. His logic does not make sense when players of all sizes are still going to these and the other casinos in AC. Even Atlantic Club is doing better and they only go after the small player.

I would love for BH to explain what Revel is doing right with their comp system and how it is going to benefit either them or the player in the long term since it has been a failure of record proportions so far.

But dont worry, be happy, it is only the State of NJ Taxpayers money being wasted on this disaster.
Bhappy
Bhappy
Joined: Aug 24, 2012
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May 17th, 2013 at 1:14:15 PM permalink
Quote: Boz



I would love for BH to explain what Revel is doing right with their comp system and how it is going to benefit either them or the player in the long term since it has been a failure of record proportions so far.

But dont worry, be happy, it is only the State of NJ Taxpayers money being wasted on this disaster.



Nothing. Revel is not doing anything right. (Unless of course you count wiping off or getting more than $2 billion)

And Boz let us not be hyperbolic. NJ tax payers haven't invested a dime in Revel. All the subsidies were for future tax dollars. Without them north end of the beach would be an eyeshore with a half finished steel skeleton. AC is pretty soon going to be Trenton East.
Boz
Boz 
Joined: Sep 22, 2011
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May 17th, 2013 at 1:46:53 PM permalink
Well at least we agree they are doing nothing right. And credits for future tax dollars are costing the taxpayers money as they received breaks others cannot get. Of course, you are right, this was assuming they actually knew what they were doing and made money.

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