MidwestAP
MidwestAP
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May 16th, 2014 at 12:38:47 PM permalink
Metro themselves told me that a very low percentage of the hotel hallways have surveillance cameras in them, and certainly not the older ones like the Quad. And even if they did, my experience is that they won't share the contents unless legally forced to do so.
Greasyjohn
Greasyjohn
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May 16th, 2014 at 1:18:58 PM permalink
Quote: AcesAndEights

It seems plausible to me that there weren't cameras in the hallway. It could be they aren't sharing the video with Metro because there actually isn't any video.



I read somewhere, about 3 months ago, that some hotels have cameras in the guest hallways and some don't. I forget the percentages. But criminals find out which ones don't and those are the ones they target. One tactic they use is just to go down the hall and push on all the doors until they find one left ajar (some doors don't close all the way on their own). They could then push the door slightly open and listen for occupancy. I'm sure they have a plausible script if they've "opened the wrong door."

(When you leave or enter your room always push/pull the door to make sure it's closed.)
iemak
iemak
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May 18th, 2014 at 10:24:14 AM permalink
Wouldn't it be easy to just say there is no video. Why can't they just state that after asking 4 times? Something's very strange indeed!
FleaStiff
FleaStiff
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May 18th, 2014 at 11:01:25 AM permalink
Without a subpoena no one is going to get the video, so you see if you can get a lawyer to bring a premises liability action and he can get discovery subpoenas to see what video exists.

I would doubt that with all these renovations corridors were not equipped with cameras. There may be blind spots but I just don't think there would not be some video coverage decisions made long ago by risk management types.
boymimbo
boymimbo
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May 18th, 2014 at 3:11:13 PM permalink
Some pieces of advice.

1. Remain patient and let the investigation and results take its course. Let it be known that you aren't going to let it go. But let it be clear that the casino isn't responsible:

Quote: Nevada Law

NRS 651.010  Civil liability of innkeepers limited.

1.  An owner or keeper of any hotel, inn, motel, motor court, boardinghouse or lodging house in this State is not civilly liable for the theft, loss, damage or destruction of any property brought by a patron upon the premises or left in a motor vehicle upon the premises because of theft, burglary, fire or otherwise, in the absence of gross neglect by the owner or keeper.

2.  An owner or keeper of any hotel, inn, motel, motor court, boardinghouse or lodging house in this State is not civilly liable for the theft, loss, damage or destruction of any property of a guest left in a guest room if:

(a) The owner or keeper provides a fireproof safe or vault in which guests may deposit property for safekeeping;
(b) Notice of this service is personally given to a guest or posted in the office and the guest’s room; and
(c) The property is not offered for deposit in the safe or vault by a guest,

unless the owner or keeper is grossly negligent.

3.  An owner or keeper is not obligated to receive property to deposit for safekeeping which exceeds $750 in value or is of a size which cannot easily fit within the safe or vault.

4.  The liability of the owner or keeper does not exceed the sum of $750 for any property, including, but not limited to, property which is not deposited in a safe or vault because it cannot easily fit within the safe or vault, of an individual patron or guest, unless the owner or keeper receives the property for deposit for safekeeping and consents to assume a liability greater than $750 for its theft, loss, damage or destruction in a written agreement in which the patron or guest specifies the value of the property.



Robberies happen at hotels all of the time -- the fact that you were in your room at the time is nonsequitor. It is up to the authorities to capture who did the crime. The casino liability if it is not grossly negligent is nothing. When you set up an adversarial relationship with a party who doesn't have a legal obligation to help you unless found grossly negligent, they won't help you.

My advice is to try using sugar instead of vinegar, await the results of the investigation and sue in court if you truly believe that the breakin was a result of gross negligence by the hotel and CZR refuses to do anything. This will take time.

Meanwhile, rather than getting emotional with your CZR, simply put your logical demands of what you wish on paper with logical reasoning behind it, and you may get what you want financially without having to go to court. State that if the matter is resolved to your satisfaction that you will continue to gamble at CZR properties (even if you won't). Even though you had an emotional ordeal of being robbed (sounds like you slept through it anyway), CZR isn't responsible unless they are grossly negligent.
----- You want the truth! You can't handle the truth!
onenickelmiracle
onenickelmiracle
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May 18th, 2014 at 3:44:09 PM permalink
If you're blaming a hotel for being robbed, you're accusing them of being grossly negligent. I don't run a hotel, but I know the door locks are hackable and same with the room safes. I would think the hotel would have to prove everything works fine and explain how the systems used aren't penetratable. They would have to know these problems exist and if someone got in through a locked door, it had to be unauthorized entry.
I am a robot.
onenickelmiracle
onenickelmiracle
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May 18th, 2014 at 3:44:13 PM permalink
duplicate
I am a robot.
FleaStiff
FleaStiff
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May 18th, 2014 at 3:52:20 PM permalink
gross negligence may be a high hurdle but its their industry they should know the vulnerabilities and they clearly should know the incidents reported to them perhaps making it a high crime area that was not disclosed to the transient who has a reasonable expectation of secure locks and secure doors.
iemak
iemak
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May 19th, 2014 at 12:35:38 PM permalink
The letter I sent them says I don't expect them to give me anything, that is NOT a concern. They way it's been handled is crazy. I want some answers after almost 2 months!
Sabretom2
Sabretom2
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May 19th, 2014 at 1:00:44 PM permalink
If liability is not a concern, why place security (Gold Coast, and others) at the elevator entrance.
Venthus
Venthus
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May 19th, 2014 at 1:20:11 PM permalink
Quote: Sabretom2

If liability is not a concern, why place security (Gold Coast, and others) at the elevator entrance.



Easy enough to keep thefts quiet. Murders in the hotel cut into your playerbase. (At the very least, you're out one player...)
iemak
iemak
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May 20th, 2014 at 12:56:03 PM permalink
I guess I'm not the only one this happened to... Check this travel advisor link


BTW Travel Advisor refused to post my review due to Ceasars Advertising on there site! Wow!!! Yelp did the same took it down after a day, unbiased, yea right! LOL

There was a photo of a report on the Caesars Facebook page a couple days ago with a similar incident that they have not resolved or cooperated on but Ceasars must of taken it down, it's not on there today... Typical, at this point...
onenickelmiracle
onenickelmiracle
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May 20th, 2014 at 1:31:09 PM permalink
People always seem to say this kind of thing, but rarely mention the site by name directly. I trust Captain Obvious from hotels.com because he says on the commercials they would mention the finger!
I am a robot.
1arrowheaddr
1arrowheaddr
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May 20th, 2014 at 1:38:53 PM permalink
Security officers by elevator aren't going to do anything. How is a fat/old guy going to stop anyone. They are there to make you FEEL safe.

Also, should we sleep wallet in pocket?
AxelWolf
AxelWolf
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May 20th, 2014 at 1:48:47 PM permalink
Quote: 1arrowheaddr

Security officers by elevator aren't going to do anything. How is a fat/old guy going to stop anyone. They are there to make you FEEL safe.

Also, should we sleep wallet in pocket?

I thought it was to keep hookers and Partiers out.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
Swanson234
Swanson234
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May 22nd, 2014 at 12:36:55 PM permalink
Quote: 1arrowheaddr

Security officers by elevator aren't going to do anything. How is a fat/old guy going to stop anyone. They are there to make you FEEL safe.

Also, should we sleep wallet in pocket?



The projection of safety makes it even more unsafe. It's like the invulnerability you feel when downing lots of alcohol. Very selfish, thuggish act by casinos to project safety while letting their patrons get robbed (by thugs other than the casino), mugged, and possibly murdered.


Casinos are very dangerous places to the patrons. Most patrons are entirely disposable. How whalish does a patron have to be for them to utilize security in the slightest manner to protect them?
AxelWolf
AxelWolf
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May 22nd, 2014 at 12:52:13 PM permalink
Quote: Swanson234

The projection of safety makes it even more unsafe. It's like the invulnerability you feel when downing lots of alcohol. Very selfish, thuggish act by casinos to project safety while letting their patrons get robbed (by criminals other than the casino), mugged, and possibly murdered.


Casinos are very dangerous places to the patrons. The patron is entirely disposable financially and physically. How whalish does a patron have to be for them to utilize security in the slightest manner to protect them?

Seriously? I spent a ton of time in the casinos even some in bad places. I would say they are safer then the average place. People need to take responsibility for themselves. Obviously if people are getting into your rooms easily, this should be addressed.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
AxiomOfChoice
AxiomOfChoice
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May 22nd, 2014 at 12:54:15 PM permalink
Quote: AxelWolf

Seriously? I spent a ton of time in the casinos even some in bad places. I would say they are safer then the average place. People need to take responsibility for themselves. Obviously if people are getting into your rooms easily, this should be addressed.



Yeah, casino's are pretty much the safest places I can think of. I feel a hell of a lot safer walking away from the cage with $10k than I do walking away from the bank with that amount.
Swanson234
Swanson234
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May 22nd, 2014 at 12:55:34 PM permalink
Quote: AxelWolf

Seriously? I spent a ton of time in the casinos even some in bad places. I would say they are safer then the average place. People need to take responsibility for themselves. Obviously if people are getting into your rooms easily, this should be addressed.



You know what you're getting into with way more dangerous places and know to avoid them altogether. There's no projection of security at those places.

The one time in my life my car gets robbed...at a casino right in front of a god damn security camera. I don't think it's a coincidence or bad luck.
AxelWolf
AxelWolf
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May 22nd, 2014 at 12:59:42 PM permalink
Quote: Swanson234

Yeah but you know what you're getting into with way more dangerous places and know to avoid them altogether. There's no projection of security.

You would have to show me evidence that Casinos are more unsafe then they are perceived to be. The most dangerous people in a casino, are the security guards
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
Swanson234
Swanson234
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May 22nd, 2014 at 1:37:15 PM permalink
Quote: AxelWolf

You would have to show me evidence that Casinos are more unsafe then they are perceived to be. The most dangerous people in a casino, are the security guards



Well there is a way to test this out.

Go to a casino and ask the patrons what they think the security personnel and cameras are there for. If I'm wrong, then most patrons will say they are there only to protect the casino.

Also ask casino personnel what the cameras and security are primarily for, and see if they feed you bullshit.

I will probably try this out too. Surprised I haven't done this experiment before.
Venthus
Venthus
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May 22nd, 2014 at 1:37:22 PM permalink
Quote: AxelWolf

You would have to show me evidence that Casinos are more unsafe then they are perceived to be. The most dangerous people in a casino, are the security guards



Or drunk people falling over on you.
geoff
geoff
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May 22nd, 2014 at 1:46:17 PM permalink
Quote: Swanson234

Well there is a way to test this out.

Go to a casino and ask the patrons what they think the security personnel and cameras are there for. If I'm wrong, then most patrons will say they are there only to protect the casino.

Also ask casino personnel what the cameras and security are primarily for, and see if they feed you bullshit.

I will probably try this out too. Surprised I haven't done this experiment before.



That doesn't really prove they are more unsafe. If you want to prove it is more unsafe the best way is through police reportings compared to other same size places.
beachbumbabs
beachbumbabs
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May 22nd, 2014 at 5:33:56 PM permalink
I may be foolish, but I feel very comfortable in almost every US casino I've been in, playing alone or not, while I won't walk into a bar or dance place alone because I don't feel safe. True also of gas stations and stores in lousy neighborhoods. And, so far, I haven't had any problems in casinos beyond being panhandled. I do think the general awareness of cameras everywhere does more to deter problems than the security force though; and that's not meant as a dig at security.
If the House lost every hand, they wouldn't deal the game.
Swanson234
Swanson234
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May 22nd, 2014 at 7:35:32 PM permalink
Local thieves have experience and do their homework. They know that people in casinos carry cash. They've also figured out the security holes or know when a casinos are just shining on the patrons as to the "security".

Tourists on the other hand are probably confused about the security, thinking it has a purpose other than protecting the casino.



I ve also had my video poker machine robbed after leaving it for 1 minutes to go up bathroom. I figured it was such a petty amount ($20) and that nobody was watching. Robbers and thieves in Vegas are always watching, are very petty, and know about the "don't give a fuck" security.

Well ask yourself do you believe the guy when he said he got robbed in his own room with him in it, with the casino not giving a fuck?

At home, I leave my door unlocked for hours at a time because I go on hikes and don't like bringing my keys. If I had that type of thinking in a Vegas casino I'd be robbed quicker than hell.

Honest to god, i've been robbed three times in my life, and two of those times it happened in a Vegas casino. I don't live in Vegas and have spent relatively little of my life in Vegas casinos, so that says something to me.


Are you slightly safer in a casino than out on the street in shit ass downtown Vegas at 3am? Perhaps, but not really as safe as the cameras make it seem.
bobsims
bobsims
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May 23rd, 2014 at 8:08:57 AM permalink
Quote: Swanson234

Local thieves have experience and do their homework. They know that people in casinos carry cash. They've also figured out the security holes or know when a casinos are just shining on the patrons as to the "security".

Tourists on the other hand are probably confused about the security, thinking it has a purpose other than protecting the casino.



I ve also had my video poker machine robbed after leaving it for 1 minutes to go up bathroom. I figured it was such a petty amount ($20) and that nobody was watching. Robbers and thieves in Vegas are always watching, are very petty, and know about the "don't give a fuck" security.

Well ask yourself do you believe the guy when he said he got robbed in his own room with him in it, with the casino not giving a fuck?

At home, I leave my door unlocked for hours at a time because I go on hikes and don't like bringing my keys. If I had that type of thinking in a Vegas casino I'd be robbed quicker than hell.

Honest to god, i've been robbed three times in my life, and two of those times it happened in a Vegas casino. I don't live in Vegas and have spent relatively little of my life in Vegas casinos, so that says something to me.


Are you slightly safer in a casino than out on the street in shit ass downtown Vegas at 3am? Perhaps, but not really as safe as the cameras make it seem.



"I ve also had my video poker machine robbed after leaving it for 1 minutes to go up bathroom."

That is NOT a robbery just carelessness on your part. Robbery is when someone uses violence to take your property. Someone sneak-thiefing a hotel room is also NOT robbery.
Swanson234
Swanson234
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May 23rd, 2014 at 9:41:48 AM permalink
Quote: bobsims

"I ve also had my video poker machine robbed after leaving it for 1 minutes to go up bathroom."

That is NOT a robbery just carelessness on your part. Robbery is when someone uses violence to take your property. Someone sneak-thiefing a hotel room is also NOT robbery.



Sorry yes, not robbery but just theft in my situation. I'd still go for felony robbery for the guy who ransacked a room with a person in it. If you want to go for felony burglary awesome!

You should be a lawyer, you may have just shaved years off their sentences! Oh wait no, there are no sentences because they never got caught because the casinos don't give a fuck about their patrons.


Have to agree wholeheartedly with Grosjean's recent blog where he states that Las Vegans view themselves as living in a foreign country.
LarryS
LarryS
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June 9th, 2014 at 10:02:42 AM permalink
Maybe casinos, especially ther lower rung casinos run into the claim "i was robbed" alot....and are skeptical.

Maybe some folks lose their shirts and then claim they were robbed in order to try to get an on the spot settlement, room upgrade, comped meals. Does homeowners policy cover this??? I dont know..Thats another possible angle.

I am not saying this person isnt legit....Just saying that the lower rung hotels especially might get the false report alot...and react accordingly.
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