Dealer Mistakes

I was curious about the experiences of other Forum members with regard to dealer mistakes in favor of the player. Over the years, these have been significant for me- this year alone I've counted 6 mistakes in my favor- which could have been 8 if not for other players speaking at the wrong time. (I'm a weekend player- probably around 15-20 hours per month at the tables on average I would estimate. Average mistake $200.)

Most of the mistakes this year have been on Pai Gow Poker- which isn't surprising for me as that's the game I play the most. I've also experienced a number of mistakes in 4-Card Poker and a few in Black Jack.

I would think mistakes occur more frequently under the following conditions:
1. New Table Games
2. New Casinos
3. New Dealers
4. Tired Dealers
5. "Not-So-Bright" Dealers
6. Busy Tables- with people who are able to keep their mouths shut

Any others?

I don't frequent Vegas that often- not sure if Vegas is any more or less mistake-prone: I would guess less.

I've never been in the situation of being asked to return funds once the hand concluded and we've moved onto the next.

I don't consider myself an advantage player, but do take advantage of certain angles where I can to receive maximum comps and offers to help balance out the house edge.

The best example I've experienced on dealer mistakes was with Pai Gow Poker at a certain casino in the mid-west when they first got it. It was crazy! You would bank and a number of times if you had a losing bank, they wouldn't ask for your payment. "Fortune" bets going into the bank winnings, too. Wrong setting of hands, etc. Completely nuts- but of course it never lasts.

Dealer mistakes are why I will always favor traditional tables over electronic tables, too. To be clear, I'm not looking to cheat, but just decrease the house edge where I can. On the flipside, mistakes in favor of the casino happen all the time, and efforts aren't generally made toward the player to make things right.

Any good stories or thoughts on the matter?

If you're the player, I would say, take advantage of it. I'm a dealer, so if I play at another property, I've heard that if I don't correct a mistake in my favor I can lose my license to deal and thus lose my job. I don't think there are major consequences for average players though. You did not go out of your way to get money that wasn't yours, it was simply a mistake by a dealer.

Now there's something else in the business dealers call "taking shots". This is essentially trying to "create" a mistake by making strange improper bets, specifically on craps, hoping the dealer makes a mistake and nobody catches it. For instance, making improper horn bets, and dealers needing to figure out the payout, that could lead to mistakes.

Something else that has happened to me, there was a mystery dollar chip in the center, the stick asked what it was, and I paused a moment, in the moment a guy straight out said it was his Hard 6 bet, but he didn't throw one in, he was trying to claim money that wasn't his, I told him he didn't throw that in, it was dead money (crap cheque that lost or something) and that was the end of it, clearly he was taking a shot. Another guy was pissed that he wasn't getting the comps he felt he deserved, but he continued playing, but starting playing a little strangely. He had a buy on the 10 for a quarter, and quarter come bet, the come bet travelled to the 10, got paid fifty and he said 25 odds. I put the buy on top as odds and paid him 50. A few seconds later, he said, "Wait, you owe me 75 for that ten, I have 25 with 25 odds. He knew exactly what he was doing, and quite frankly it was insulting he would even think we missed it, then he huffed and puffed again that we were trying to screw him out of his money. Needless to say it took everything in my power not to tell him what a low life piece of sh** he was. I was pissed.

I definitely am not advocating "taking shots" as you're being active in the process where there could be repercussions for you and the dealer. For other mistakes, I feel generally speaking, most go unnoticed by the House so the dealer wouldn't get in trouble anyway, so why bring them up? Especially with a full table where you could "ruin it" for others- I don't think that's right. I've also never sought out specific weak dealers where you may get accused of collusion of something similar. At the same time, I can't deny that mistakes have been significant for me over the years.

Quote: TheBigPaybak

I definitely am not advocating "taking shots" as you're being active in the process where there could be repercussions for you and the dealer. For other mistakes, I feel generally speaking, most go unnoticed by the House so the dealer wouldn't get in trouble anyway, so why bring them up? Especially with a full table where you could "ruin it" for others- I don't think that's right. I've also never sought out specific weak dealers where you may get accused of collusion of something similar. At the same time, I can't deny that mistakes have been significant for me over the years.

I agree with you on all counts. There have been many LONG threads on this very discussion. If you have a few spare hours you can read them all.

Quote: SOOPOO

I agree with you on all counts. There have been many LONG threads on this very discussion. If you have a few spare hours you can read them all.

My bad! When I joined, I scanned the Forums and didn't see this type of discussion- probably under a different topic then. I'll do some searches- thanks!

I have recently had 2 mistakes in my favor from one dealer. The first time I bought in for 120 and she made 5 stacks of 5 dollar chips instead of 4 stacks and one shorter stack, giving me an extra 5 dollars. Last week I was playing two hands at 20 per hand and had 18 on both while she had 19 and she paid both of them. She is the fastest dealer I have ever played with and she loves to talk and laugh, she is 22 years old and very attractive. I think that these were both honest mistakes, she is married to another dealer and his father is a pit manager and I think he got her the job. She receives a lot of praise from the supervisors/managers as they often flirt with her/compliment her on how well she deals considering how fast she goes. She has been a dealer ever since she turned 21, deals every game except craps which she is in class for, and has told me she hopes to be a supervisor before long. I joke with her a lot at table as we are both 21 and have a similar sense of humor, and I think this might contribute to mistakes, but I certainly don't actively try to make her make errors in my favor as I like her and hope she does well in the casino. At the same time I would rather take the payout than correct her mistakes which could risk her being written up and impact her chances of getting supervisor, though I know some people on the forum will disagree with me.

I have spent a ridiculous number of hours at the blackjack table and have seen many mistakes. The dealers do not want you to point out their mistakes. They would much rather you keep your mouth shut than bring attention to it. I have actually been paid on a loosing hand and as I looked to the dealers eyes they gave me the yes I know look. Yes they deliberately paid me on a loosing hand.

Curious about this situation: has anyone heard of a story of a casino "going after" a player after they got up from the table and/or even left the casino?

Quote: winmonkeyspit3

I have recently had 2 mistakes in my favor from one dealer. The first time I bought in for 120 and she made 5 stacks of 5 dollar chips instead of 4 stacks and one shorter stack, giving me an extra 5 dollars. Last week I was playing two hands at 20 per hand and had 18 on both while she had 19 and she paid both of them. She is the fastest dealer I have ever played with and she loves to talk and laugh, she is 22 years old and very attractive. I think that these were both honest mistakes, she is married to another dealer and his father is a pit manager and I think he got her the job. She receives a lot of praise from the supervisors/managers as they often flirt with her/compliment her on how well she deals considering how fast she goes. She has been a dealer ever since she turned 21, deals every game except craps which she is in class for, and has told me she hopes to be a supervisor before long. I joke with her a lot at table as we are both 21 and have a similar sense of humor, and I think this might contribute to mistakes, but I certainly don't actively try to make her make errors in my favor as I like her and hope she does well in the casino. At the same time I would rather take the payout than correct her mistakes which could risk her being written up and impact her chances of getting supervisor, though I know some people on the forum will disagree with me.

Here's my suggestion: Have a conversation about reconsidering her decision to become a supervisor. In my experience, the shittiest dealers make the best supervisors, that's why they're supervisors. Really good dealers should stay dealers, at least that's my opinion. The job would probably be more enjoyable. Unless a significant pay increase comes as soon as she becomes dual rate (half time supervisor, half time dealer). If she wants to work her way up the ladder, then putting off being dual rate for just a couple years won't make that much of a difference at her young age.

Also, speaking of pace, when I go super fast I can make some unusual mistakes. Last night I had two players. I made a hand, and took (or paid) the first hand, but completely skipped over the second hand, I locked up the first players cards and my cards BUT NOT the second players cards. I also over paid a bet by paying $95 instead of $90. However, when I go too slow, I'll make mistakes. It's about finding the perfect in between pace.

I have been kicked out of a casino for a dealer mistake. In 1999 at the now imploded ShowBoat in Las Vegas a dealer had a 20 of 6-8-6 which she somehow thought she had busted on, and paid me and my father the $25 I had on the table and the $40 he had on the table. 15 minutes after this occured 3 suits came down and told us to repay the bet. We knew what he was talking about but played dumb. To which he said, if we wouldn't repay the bet, we would have to leave. So we went to Boulder Station to play for the next 3-4 hours.

Dealers are judged by prompt arrival for shift and from breaks, speed of dealing, courtesy (which is mainly absence of complaints about rudeness). The biggest factor is speed... hands dealt. So its "cheaper" for the dealer to let a mistake go and keep the dealing speed up than to interrupt the process and prove out and repay some errorious transaction.

Dealers have bad days sometimes but that doesn't mean they want the players to show them up.

deleted

But that is only half the story. About 20 minutes before this occured, I had a 19 and the dealer busted but thought she had 20 and took my bet. When I asked for a review of the tape, they refused to do so.

deleted

Quote: Gabes22

But that is only half the story. About 20 minutes before this occured, I had a 19 and the dealer busted but thought she had 20 and took my bet. When I asked for a review of the tape, they refused to do so.

And you did not leave immediately after that occurred???? You won, pointed it out, and they ignored you and took your money???

In retrospect, I should have. I was 21 at the time, and quite frankly, an idiot.

deleted

Has anyone been confronted the next time they come to a casino based on a previous trip's mistake? If they did confront, would they have any rights to request the money back?

I've nothing to add. I just want to see if we can go two pages on this subject before Dan posts ;)

deleted

Quote: Ibeatyouraces

We all know what Dan thinks and from his perspective he's right. We all just don't do the "right" thing.

I agree that Dan's right. But I disagree that the player has an obligation to point out a mistake. In some cases, the player, especially a beginner, may not even notice.

deleted

They don't have to look a tape. They merely take the cards from the discard rack (as they are in the order that they were on the table) spead them and take a look at the previous hand. I've seen it done close to 50 times. Sometimes the player requesting was right and gets refunded (and paid) or the dealer was right and all stands as is.

Another one happened to me in 2008 at TI, but I got it fixed right away. I had a winning hand and the dealer did pay me but instead of paying me the $30, they paid me $10, I pointed out that there was a green chip under the red one, and they fixed the payout.

I had an error at a riverboat in Indiana a few years back. I was playing craps and the shooter made his point. The dealer on my side of the table, instead of grabbing a stack of red and a stack of white to pay the line+odds, grabbed a stack of green and a stack of red. He did this for two points in a row. I personally profited over $200 from this mistake. There were 5 other people on my side of the table, so I kept my mouth shut while this went on, but after I was done playing, I pulled the floor over to let him know (not my brightest decision), and he just thanked me for alerting him. No suits ever asked me for any money back, even though I played several more hours at other games.

I was just thinking about starting a similar topic due to an experience I had yesterday, but instead I'll just jump on these coat tails.

I was wondering about others' experiences / advantages due to operator error. By operator error, I mean a systematic error, rather than the occasional blunder i.e. mis-pay, incorrect blackjack totals. Yesterday I experienced my second of such player advantages. Let me add that I am a stickler for fair play, so yes I'm the guy at the table who points out paid pushes. I guess you can say I'm a big believer in gambling karma and you don't want to mess with that crap. I can remember several instances where I pointed out a mistake in my favor that got corrected only to get a Natural or a beautiful Double-Down the very next hand.

Last January I was in LV and using my coupon book from another well known LV website. The particular coupie in question was the new one at the 4Queens. The rules of this coupon as I understand them are as follows: present the coupon at the start of any BJ session and the first time I bust with a total of exactly 22, I receive a push rather than a loss (max bet $25). Pretty simple if you ask me. I went to an empty table and presented the coupon to the dealer who called over the pit boss. The 2 of them looked puzzled so I explained what I said before. The pit boss said that I was wrong and instead made it a get out of jail free card. What I mean is that she allowed me to play as long as I want at $25 a hand and the first time I was dealt 2 cards that I didn't want to play I was given my original bet back and surrendering the cards. I asked her if she was sure and when she confirmed it again I gladly sat down and played green-chips without worry. To put a ribbon on this story, after several wins and a Natural; I was up $137.50 before finally using the coupon on a 14 -vs- a dealer face card, which eventually became a 20.

Now for my experience yesterday. I went for the first time to the brand-spanking-new Hollywood Casino in Toledo, Ohio. After getting up about $150 (I'm typically a very low-roller) at BJ and Pai-Gow Poker, I wandered around the other table games to find a single player at the Ultimate Texas Hold-em game. I've played this only a few times in casinos, but hours on the Wizard's other site. The rules of the game say that both an ante and equal blind bet must be made with an trips bet being optional. I, being the stickler, pointed this out and asked if this was a variation offered by Hollywood Casinos? The dealer after stating that this was his first day dealing this game, said that was how they taught him. The pit boss looking over his shoulder nodded in agreement. As I sat down I declared my intention to possibly only play 1 hand and I apologized for any disruption that may cause. Both the Dealer and Player said "No Problem". I got 10 red nickles. I placed 2 on the ante alone. I was dealt a JT os. Wizard's strategy says max raise, so I put the other 8 chips in "play" (side note, after I placed my play bet, the dealer started to turn over the flop and before he could turn the 3rd card, he noticed that he forgot to deal himself 2 cards. The 2 exposed cards were J5 (a pair of jacks for me so far). The pit boss comes back over and instructs the dealer to take the bottom 2 cards from the discard tray as they would have been his (I'm not sure that was right??? but...). We complete the hand with another J and another 5 hitting the board giving me the full house and the win. I pocketed my new 50 and left up over $200 for a few hours "work".

I wish I had more time to continue playing with that advantage, but I also wanted to avoid giving back my little profit. I would be interested to hear from some of the more astute statisticians on this forum as to the amount that the H.E. was lowered by not having to play the blind bet. I know the Wizard breaks it down by H.E. and Element of Risk, I'm just wondering if my assumption that I was able to play at a reduced H.E. is correct?

Quote: Gabes22

I have been kicked out of a casino for a dealer mistake. In 1999 at the now imploded ShowBoat in Las Vegas a dealer had a 20 of 6-8-6 which she somehow thought she had busted on, and paid me and my father the $25 I had on the table and the $40 he had on the table. 15 minutes after this occured 3 suits came down and told us to repay the bet. We knew what he was talking about but played dumb. To which he said, if we wouldn't repay the bet, we would have to leave. So we went to Boulder Station to play for the next 3-4 hours.

Why didn't you repay the bet? You knew the money was wrong, and you even admit that. Did you feel that a dealer's mistake "makes it mine?" It doesn't. Just repay it.

Quote: FleaStiff

Dealers are judged by prompt arrival for shift and from breaks, speed of dealing, courtesy (which is mainly absence of complaints about rudeness). The biggest factor is speed... hands dealt. So its "cheaper" for the dealer to let a mistake go and keep the dealing speed up than to interrupt the process and prove out and repay some errorious transaction.

Dealers have bad days sometimes but that doesn't mean they want the players to show them up.

Dealers are judged harshly on "mistakes uncorrected," and kindly when being honest about correcting mistakes with the floor. It is cheaper and more efficient for dealers to correct a mistake, in a show of good faith work effort, than to quickly pump out hands with the errors mixed in.

Quote: TheBigPaybak

Curious about this situation: has anyone heard of a story of a casino "going after" a player after they got up from the table and/or even left the casino?

At the old Casino Queen, they collected pai gow commission when a dealer left. I had lost my buy-in (like $50) and left the table. 5 minutes later, a suit comes up to me and says "Hey, you owe us $.25 commission"

I had forgotten to pay when I got up, I wasn't trying to stiff them, but I did think it was pretty hilarious that they would send someone after a customer who just lost $50 for their 25 cents, but he was right, it was their money, so I paid them.

"I can remember several instances where I pointed out a mistake in my favor that got corrected only to get a natural or a beautiful double down the very next hand."

I remember many times when I did not point out the dealers error,that i went on to win the next few hands. So this must mean it`s good karma not to point out the mistakes.

Quote: SplittingAA

I would be interested to hear from some of the more astute statisticians on this forum as to the amount that the H.E. was lowered by not having to play the blind bet. I know the Wizard breaks it down by H.E. and Element of Risk, I'm just wondering if my assumption that I was able to play at a reduced H.E. is correct?

No blind bet? Holy cow, talk about a hole in procedure. The blind bet has a -0.315 edge when playing basic UTH strategy. If you played basic strategy, your ante & play bet are running at a combined 0.293 +EV.

Then, you can make modifications to take advantage of the error (I think you fold more often on borderline river hands, because you have 1 less bet in play to protect), further increasing your edge.

You could have KILLED that game, if your morals allowed... With a 30% edge, you would make $3 a hand on a $10 bet, rates most AP only dream of. In contrast, if you can see the dealer's hole card in BJ, you only have a 10% advantage.

Quote: Hunterhill

"I can remember several instances where I pointed out a mistake in my favor that got corrected only to get a natural or a beautiful double down the very next hand."

I remember many times when I did not point out the dealers error,that i went on to win the next few hands. So this must mean it`s good karma not to point out the mistakes.

Touche'

I never said it was valid reasoning. Just my own personal conviction.

Quote: dwheatley

...You could have KILLED that game, if your morals allowed...

Don't miss understand me, Once I confirmed with the dealer and pit boss that these were the rules in which they were operating my conscience was free to take advantage.

Quote: dwheatley

No blind bet? Holy cow, talk about a hole in procedure. The blind bet has a -0.315 edge when playing basic UTH strategy. If you played basic strategy, your ante & play bet are running at a combined 0.293 +EV.

Then, you can make modifications to take advantage of the error (I think you fold more often on borderline river hands, because you have 1 less bet in play to protect), further increasing your edge.

You could have KILLED that game, if your morals allowed... With a 30% edge, you would make $3 a hand on a $10 bet, rates most AP only dream of. In contrast, if you can see the dealer's hole card in BJ, you only have a 10% advantage.

(type, type, click, type type) - The sound of 20 WOV members booking trips to Toledo.

Quote: FinsRule

At the old Casino Queen, they collected pai gow commission when a dealer left. I had lost my buy-in (like $50) and left the table. 5 minutes later, a suit comes up to me and says "Hey, you owe us $.25 commission"

I think in your shoes I would've made a point out of wasting more of his time than 25 cents worth (at $8/hr, it's more ofc, would be 2 minutes), without keeping it secret. $50 isn't much of a buy-in, but at any level of play running after a player who busted out to collect commission is just asshattery. For a big player, you'd normally write off more in loss rebates, for a flea, you did forget to collect it, so let it go.

Quote: Paigowdan

Why didn't you repay the bet? You knew the money was wrong, and you even admit that. Did you feel that a dealer's mistake "makes it mine?" It doesn't. Just repay it.

It's a good question, and I don't have a good answer, but since we were in Vegas, if they were going to play like that we had options. It's not like in Chicago where you are 30-45 minutes between casinos.

Can this possibly be why it is called " SIN CITY " ?

No way should you have been allowed to play without making the blind bet; that is a huge oversight and even I would feel slightly ashamed for taking advantage of that. Yeah, it is an enormous player advantage to dispense with the blind, since that is where the house edge lies. They would have caught it very soon, I'm sure.

I think that push 22 coupon is for the "D." I myself wondered what the strategy would be for a "push on 22" coupon. I suppose we would use BJ Switch strategy -- and shouldn't they be paying Geoff Hall for that? ;)

My first introduction to casino gambling was in a California cardroom, where the groups of degenerate Asian players with years of experience will never, ever miss a thing while banking in a game of Pai Gow Poker. Rarely ever is a strategy mistake made. This is also an out-for-blood environment where protecting (not exposing) your hand to your neighbors is extremely important: there are both betting and non-betting players (some seated, some "back line") trying to peek at every open card to gain an edge, including broke vultures who will share information about your cards to the player-banker in order for them to make the correct play against your hand (particularly if it's a large bet) in exchange for a "tip" on favorable outcomes. For instance, if this vulture or a member/friend of the player-banker sees that a large bet (or a bet with first action) has JT/AA532, they will set their (normally) 99/TTQ32 as Q3/TT992, after being relayed information such as "aces no hair!".

Many years later I was finally exposed to Nevada-style table games, where you're playing against the house with a dealer making decisions based on a fixed set of "house way" rules. In this environment, I noticed many lesser-experienced dealers that had trouble making out some straight/flush combinations, both with and without a joker, and would oftentimes make mistakes that would never, ever happen in player-banked games of California. Other mistakes such as paying on a pushed hand, pushing on a losing hand, etc. (also occasionally picking up a push, not paying a win, etc, but those can be corrected easily.) Those of you who have played in both environments should know what I'm talking about.

Besides dealer mistakes, there are many other reasons why "real casinos" are better than most California cardrooms, including comps, which is unheard-of in many SF Bay Area cardrooms/"casinos", especially in San Jose (southern CA and Indian casinos are exceptions). Oh, you played and lost $10k? Sorry, go home or bring more money. Free / discounted rooms, food or beverages? No such thing (at least, in many SF Bay Area cardrooms).

Quote: buzzpaff

Can this possibly be why it is called " SIN CITY " ?

Sure you can, - many do.

It's up to YOU walk away clean.
Trust me, I KNOW how this town can dirty a lesser man. That's the easy pickin's.
Too many men are too damn easy.

Most common mistake I see in craps is a dealer forgetting to pay or collect a field bet. I've had both happen to me multiple times, and I always correct them on both.

Quote: Nareed

I agree that Dan's right. But I disagree that the player has an obligation to point out a mistake. In some cases, the player, especially a beginner, may not even notice.

Heck, I had just joined a BJ table and I don't even recall what the error was but there I am at third base thinking the dealer made a mistake and the guy at first base speaks up and so I spoke to the floor too. Floor came over and back-played the discard pile, everything was fine. I said sorry and tipped the dealer. First base and third base had each made the same math error or something but at least we spoke up with neither of us having a financial stake in the issue, it was simply a matter of Right and Wrong.

Had the casino been wrong, they correct it and continue to deal. When we were wrong, they get a tip and continue to deal. No one makes a mountain out if it, they just want it to go along correctly.

Its not the money or whose money it is, its the propriety of the game. Whats right is right. Even at a 6:5 table where things are already very, very wrong to begin with, we still want things to be Right.

Quote: Paigowdan

Sure you can, - many do.

It's up to YOU walk away clean.
Trust me, I KNOW how this town can dirty a lesser man. That's the easy pickin's.
Too many men are too damn easy.

Pai Gow John was a leader of the ring that took up to $7 million from 25 casinos. He recruited dealers from casinos around the country and taught them the skill they needed.

Not a relative ???

Quote: buzzpaff

Pai Gow John was a leader of the ring that took up to $7 million from 25 casinos. He recruited dealers from casinos around the country and taught them the skill they needed.

Not a relative ???

No.
Neither is John Dillinger or Baby-Faced Floyd, who worked with bank tellers, for that matter.
They took $7 million from 25 banks, for that matter, Charlie.

Maybe a relative of yours, since your mouth mentioned it.

To quote you Charlie:

Quote: BuzzPaff

Not a relative ???

No. You're speaking for yourself Charlie, if you're gonna go there.
I'm still a dealer to this day in Las Vegas, precisely because I'm clean.
What is your day time gig?
Certainly you are neither:
1. a casino dealer, NOR,
2. a game designer of any merit.
Face facts.
Period, end of story.
Done asked for it.

Dan.

Damn, shot down in flames once again...

" Trust me, I KNOW how this town can dirty a lesser man. That's the easy pickin's.
Too many men are too damn easy."

I was not impaling anything. Just trying to show that even dealers have human failings too. Pai Gow John could not have succeeded
without the help of crooked dealers. The interviews I have seen of dealers who got caught up into this scheme deeply regret it.
Even if they got no jail time, the casino industry is now closed to them .

Quote: buzzpaff

Damn, shot down in flames once again...

" Trust me, I KNOW how this town can dirty a lesser man. That's the easy pickin's.
Too many men are too damn easy."

I was not impaling anything. Just trying to show that even dealers have human failings too. Pai Gow John could not have succeeded
without the help of crooked dealers. The interviews I have seen of dealers who got caught up into this scheme deeply regret it.
Even if they got no jail time, the casino industry is now closed to them .

Exactly.
Dealers and floorman have feelings, too, - but they are there on business - as is the casino operator who hired them.

You can play AT the gambling hall....,
but you cannot play WITH the gambling hall,
- if you wish to play at all.

" You can play AT the gambling hall....,
but you cannot play WITH the gambling hall,
- if you wish to play at all. "

Have you copyrighted that ? :)

Quote: buzzpaff

" You can play AT the gambling hall....,
but you cannot play WITH the gambling hall,
- if you wish to play at all. "

Have you copyrighted that ? :)

No, and why and for what purpose??
It is just an old sailor's saying that is very appropriate: "You can play IN the sea, but you cannot play WITH the sea..."
And I found it appropriate for casino life.

Dan your a poet you just don't know it lol

Quote: Paigowdan

Why didn't you repay the bet? You knew the money was wrong, and you even admit that. Did you feel that a dealer's mistake "makes it mine?" It doesn't. Just repay it.

I would never in a hundred years repay a dealer mistake, it would
never even occur to me. The casino not only has the edge, they
want you to police their mistakes for them so you don't get an
edge, even for a minute.

It brings to mind the old saying 'You can't have your cake and eat it
to.' Which means you can't have something both ways. The casino
already has the advantage. When the advantage sometimes goes
to the player because of a dealer mistake, the casino wants us to
give them the advantage in this also, by giving the money back.

Yet they don't let us do the same when we make a mistake. The
dealer often knows full well that a player has just made an error,
yet he doesn't give the money back when the player loses. Why?
Because the casino wants the advantage in all ways on every play.

Try it sometime. Make a mistake and ask if you can get a refund on
your loss. When they get done laughing, they'll tell you the casino
isn't responsible for a players mistakes. Yet they will search you
down if they make one in your favor and insist you repay them.

So no, I will never return money won on a dealer error, its only
fair that I do not.