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RS
RS
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May 6th, 2015 at 5:55:07 PM permalink
Quote: Wizard

Thanks for all the comments. Let's keep it coming.

I'd like to say that I'm very open to evidence of any foul play, especially eight standard deviations south of expectations.

Regarding hand history, a casino rep told me in the chat box that one can be requested via Email. Lots of casinos don't automatically offer them but any legitimate one should be able to provide them upon request. So far I haven't requested one as my play was on the unlucky side but nothing remarkable.

Yes, there is a huge play requirement, but with the player advantage, it shouldn't be an issue. For the new player 444%/333%/555% bonuses, the requirement is 33x the deposit + bonus and blackjack play counts on 20%. So 165x the deposit + bonus. Also, the deposit is "sticky," meaning they deduct from any withdrawal. Bonus rules.

Regarding the "too good to be true" comments, in the early days of Internet gambling Unified Gaming had a blackjack game with a 0.5% advantage that lasted for about five years. I think the rules were the same as these, except no doubling on 3+ cards.



No idea where you're reading that.

But essentially, you gotta do 289,410 coin in on the BJ game to be able to cash out.......which is something like 20 hours? Ew..
Romes
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May 6th, 2015 at 6:06:13 PM permalink
So I'm playing JoB again... I was just dealt: 2-3-A-5-4... it tried to auto hold just the 2-3-5-4... but I held the ace as well. So what happened when I hit draw? It said I loss. It didn't pay me for 2-3-A-5-4...a straight. I'm asking support about it right now.

Playing it correctly means you've already won.
RS
RS
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May 6th, 2015 at 6:19:39 PM permalink
Who the f*ck is Harvey in the chat-screen? Mother f*cker keeps annoying me...
sodawater
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May 6th, 2015 at 6:24:10 PM permalink
Quote: Romes

So I'm playing JoB again... I was just dealt: 2-3-A-5-4... it tried to auto hold just the 2-3-5-4... but I held the ace as well. So what happened when I hit draw? It said I loss. It didn't pay me for 2-3-A-5-4...a straight. I'm asking support about it right now.



This site looks shady as fuck.
RS
RS
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May 6th, 2015 at 6:36:02 PM permalink
I just gambled on black, red hit, and it paid me. ???
Deucekies
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May 6th, 2015 at 6:41:52 PM permalink
Quote: RS


But essentially, you gotta do 289,410 coin in on the BJ game to be able to cash out.......which is something like 20 hours? Ew..


A host confirmed that this is the case, if you play it all in Blackjack. Wish I had known that going in.
Casinos are not your friends, they want your money. But so does Disneyland. And there is no chance in hell that you will go to Disneyland and come back with more money than you went with. - AxelWolf and Mickeycrimm
teddys
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May 6th, 2015 at 6:51:29 PM permalink
Quote: Deucekies

A host confirmed that this is the case, if you play it all in Blackjack. Wish I had known that going in.

Just bet like $200-$300 a hand, bust out, and then redeem another bonus. Eventually you'll win big. Then grind down whatever play requirement is left.
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
RS
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May 6th, 2015 at 6:53:37 PM permalink
Quote: teddys

Just bet like $200-$300 a hand, bust out, and then redeem another bonus. Eventually you'll win big. Then grind down whatever play requirement is left.



Max is $20 bet on this game.
Deucekies
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May 6th, 2015 at 7:05:51 PM permalink
For the record, when I realized how much playthrough I had to do to cash out, I decided to start playing $100 hands on Royal Blackjack (the other game Wizard said was player advantage). Didn't win one hand. Make of that what you will.
Casinos are not your friends, they want your money. But so does Disneyland. And there is no chance in hell that you will go to Disneyland and come back with more money than you went with. - AxelWolf and Mickeycrimm
beachbumbabs
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May 6th, 2015 at 7:28:59 PM permalink
So.

Bought in for 200. Used the 777 bonus for a balance of $1754.

First 100 hands of Classic, flat betting $10, strictly following the Wizard's chart on page 1 of this thread.

Player Blackjacks = 4
Dealer Blackjacks = 2
Wins = 44
Losses = 41
Surrenders = 10
Pushes = 7
Splits = 1 hand, split decision.
Doubles = 4 hands won all 4, including a 3 card dbl.

Ending bal $1804. Playthrough $1050. +$50 for that session.

Photos below of what's available on statistics for that session. (Scrolling was required: tables are grouped together).

Can't find anywhere on the website where it tells me my playthrough, so it's possible I don't agree with their number. (Bovada lists that right in your account info as you play; these folks should do the same.)















hopefully this is helpful. Are the stats worth the trouble to post the pictures, or is the aggregate enough info?
If the House lost every hand, they wouldn't deal the game.
AxelWolf
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May 6th, 2015 at 7:29:05 PM permalink
Quote: Deucekies

For the record, when I realized how much playthrough I had to do to cash out, I decided to start playing $100 hands on Royal Blackjack (the other game Wizard said was player advantage). Didn't win one hand. Make of that what you will.

I never won 2 in a row in over 30 attempts.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
teddys
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May 6th, 2015 at 7:37:18 PM permalink
Quote: beachbumbabs



Can't find anywhere on the website where it tells me my playthrough, so it's possible I don't agree with their number. (Bovada lists that right in your account info as you play; these folks should do the same.)

BBB, if you go to the tab labeled "Promotions" and click on the red "Activated" button next to the bonus you activated, it should tell you your playthrough.

FWIW, I have played through $5,000 of the $35,000 wagering requirement. I have not bet more than $20 a hand. I am down to $858, or -11.5 units. Well within the bell curve. I think I was as high as $1600 at one point.
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
AxelWolf
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May 6th, 2015 at 7:57:10 PM permalink
Quote: teddys

BBB, if you go to the tab labeled "Promotions" and click on the red "Activated" button next to the bonus you activated, it should tell you your playthrough.

FWIW, I have played through $5,000 of the $35,000 wagering requirement. I have not bet more than $20 a hand. I am down to $858, or -11.5 units. Well within the bell curve. I think I was as high as $1600 at one point.

let me know if you want an advantage on a 50/50 pro bet.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
beachbumbabs
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May 6th, 2015 at 8:08:34 PM permalink
Well, I may have found a crooked slot. I won 3 times in 11 spins. I'm not sure what the first winning spin was, though it was for $1.50.

The next time I won, 2 lines didn't register that I thought it should. The third time, 3 lines didn't register. Pictures below with more explanation.



This is the first help screen. Note the flaming tires are wild.



This is the second help screen. The symbols in question are the Fast Race, 3 symbols paying 4 ($.40 at my bet level), and the gas hose, 3 symbols paying 10 ($1.00 at my bet level). In the last win, also the driver's helmet paying 25 for 3 symbols ($2.50 at my bet).



These are the lines in play; I'm playing 25 lines each spin.



This should have paid line 18 for .40 and lines 23 and 25 for $1.00, total of $2.40. It only paid $1.00, for the natural line 25. The wild did not count for either.




This should have paid lines 2,6, 18, and 23, for $4.00 @ $1.00 each, and 24 for $2.50, a total of $6.50 . Instead it only paid $2.00 for lines 6 & 23.

Not good. In both pictures, a wild did not count, even though in the 2nd one, 1 wild counted and 1 didn't.
If the House lost every hand, they wouldn't deal the game.
rainman
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May 6th, 2015 at 8:19:57 PM permalink
Triple B could you please send those pics to a rep from the casino and report back? I need a little entertainment thanks. :)
AxelWolf
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May 6th, 2015 at 8:25:12 PM permalink
Quote: beachbumbabs

Well, I may have found a crooked slot. I won 3 times in 11 spins. I'm not sure what the first winning spin was, though it was for $1.50.

The next time I won, a line didn't register that I thought it should. The third time, 2 lines didn't register. Pictures below with more explanation.



This is the first help screen. Note the flaming tires are wild.



This is the second help screen. The symbols in question are the Fast Race, 3 symbols paying 4 ($.40 at my bet level), and the gas hose, 3 symbols paying 10 ($1.00 at my bet level).



These are the lines in play; I'm playing 25 lines each spin.



This should have paid line 18 for .40 and lines 23 and 25 for $1.00, total of $2.40. It only paid $1.00. The wild did not count for either.




This should have paid lines 2,6, 18, and 23, for $4.00 @ $1.00 each, and 24 for $2.50, a total of $6.50 . Instead it only paid $2.00 for lines 6 & 23.

Not good. In both pictures, a wild did not count, even though in the 2nd one, 1 wild counted and 1 didn't.

Good eye. Most people just hit the button quickly and assume it's good.

I seen something messed up with the VP, however I'm keeping it to myself.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
RS
RS
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May 6th, 2015 at 8:25:48 PM permalink
Quote: AxelWolf

I never won 2 in a row in over 30 attempts.



My results on the 50/50 were exactly 50-50 after 8 or 10 of them. I don't remember the amount, but I remember I was broken even.
AxelWolf
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May 6th, 2015 at 8:27:03 PM permalink
Quote: RS

My results on the 50/50 were exactly 50-50 after 8 or 10 of them. I don't remember the amount, but I remember I was broken even.

You should take the bet.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
rainman
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May 6th, 2015 at 8:33:48 PM permalink
Fine Axel keep your vp knowledge to yourself. I'll just sign up play vp and get jacked what do you care? thanks buddy. :)
beachbumbabs
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May 6th, 2015 at 8:34:04 PM permalink
20:13:22 Mission2Game: Hello and welcome to Mission2Game!
20:13:28 Mission2Game: A pleasure having you with us today!
20:13:34 Mission2Game: Let me tell you how you can start winning!
20:13:40 Mission2Game: Just start chatting to find out more!
21:21:27 Barbara: Hi! I'm a new member, playing slot Fast Racing. Unfortunately, on at least 2 of the 3 wins I've had, it short-paid me. I have pictures if you'd like to see.
21:21:37 An operator will be with you shortly
21:21:55 Mike: Hi Barbara
21:22:01 Mike: Could you be a bit more specific ?
21:23:50 Barbara: Yes, on both wins, a wild on reel 1 did not register with symbols that should have combined for a win. It's easy to see with pictures, but difficult to describe without them. I have screen shots.
21:24:08 Mike: The wild went on the first reel ?
21:24:54 Barbara: Yes. In the second short-pay, there was also a wild on the third reel. That one registered, and on that screen, it paid me for 2 winning lines but won on 5
21:25:29 Mike: Just so you know, every wild that comes on the first reel, it doesn't count
21:25:32 Barbara: The first time, it won on 1 line but should have won on 3. I can give you specific lines if you want.
21:25:46 Mike: You can send your pictures, along with a description to support@mission2game.com
21:26:24 Barbara: The first reel wild doesn't count? Where does it say that in the help screen?
21:27:02 Mike: Just send the pictures on e-mail and you will recieve a clearence as soon as possible :)
21:27:34 Barbara: OK, I'll send you what I have.
21:27:44 Mike: That will be perfect:)
21:28:00 Barbara: Is that true of all your games? The wild symbol on the first reel doesn't count?
21:28:37 Mike: That will be correct
21:28:58 Barbara: Wow. I've never heard of that. Thanks for telling me.
21:29:27 Mike: My pleasure. As soon as I get the e-mail I'll forward it to my guys, and they'll take care of you

tl;dr - IMPORTANT INFO: The customer rep says that if a wild symbol appears on reel 1 of ANY of their games, it doesn't count. (!!!!)

EDIT: I did send the pix and info to the email address above. I'll report back on any response I get.
If the House lost every hand, they wouldn't deal the game.
rainman
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May 6th, 2015 at 8:50:39 PM permalink
Good stuff Triple B appreciate you letting us in on it.
AxelWolf
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May 6th, 2015 at 9:15:07 PM permalink
Quote: rainman

Fine Axel keep your vp knowledge to yourself. I'll just sign up play vp and get jacked what do you care? thanks buddy. :)

It wont effect anything. There's obvious problems with the casino IE A 2 3 5 4 = NO PAY. What more information do you need?

PS I would want to be 100% sure.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
AxelWolf
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May 6th, 2015 at 9:22:56 PM permalink
Quote: beachbumbabs

20:13:22 Mission2Game: Hello and welcome to Mission2Game!
20:13:28 Mission2Game: A pleasure having you with us today!
20:13:34 Mission2Game: Let me tell you how you can start winning!
20:13:40 Mission2Game: Just start chatting to find out more!
21:21:27 Barbara: Hi! I'm a new member, playing slot Fast Racing. Unfortunately, on at least 2 of the 3 wins I've had, it short-paid me. I have pictures if you'd like to see.
21:21:37 An operator will be with you shortly
21:21:55 Mike: Hi Barbara
21:22:01 Mike: Could you be a bit more specific ?
21:23:50 Barbara: Yes, on both wins, a wild on reel 1 did not register with symbols that should have combined for a win. It's easy to see with pictures, but difficult to describe without them. I have screen shots.
21:24:08 Mike: The wild went on the first reel ?
21:24:54 Barbara: Yes. In the second short-pay, there was also a wild on the third reel. That one registered, and on that screen, it paid me for 2 winning lines but won on 5
21:25:29 Mike: Just so you know, every wild that comes on the first reel, it doesn't count
21:25:32 Barbara: The first time, it won on 1 line but should have won on 3. I can give you specific lines if you want.
21:25:46 Mike: You can send your pictures, along with a description to support@mission2game.com
21:26:24 Barbara: The first reel wild doesn't count? Where does it say that in the help screen?
21:27:02 Mike: Just send the pictures on e-mail and you will recieve a clearence as soon as possible :)
21:27:34 Barbara: OK, I'll send you what I have.
21:27:44 Mike: That will be perfect:)
21:28:00 Barbara: Is that true of all your games? The wild symbol on the first reel doesn't count?
21:28:37 Mike: That will be correct
21:28:58 Barbara: Wow. I've never heard of that. Thanks for telling me.
21:29:27 Mike: My pleasure. As soon as I get the e-mail I'll forward it to my guys, and they'll take care of you

tl;dr - IMPORTANT INFO: The customer rep says that if a wild symbol appears on reel 1 of ANY of their games, it doesn't count. (!!!!)

Never lead with I got pictures. Let they make up stuff for a while and claim it didn't happen.

Mike: Sorry Barbara it didn't happen, you made a mistake about what you saw.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
Wizard
Administrator
Wizard
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May 6th, 2015 at 9:48:28 PM permalink
Please let us know what they come back with. I've never heard of a game where a wild doesn't count in any position. If there must be such an awful rule, it should be disclosed. However, I'd like to give the casino a full opportunity to state their version. Information given via live chat is often incorrect, in my experience.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
mustangsally
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May 6th, 2015 at 10:07:01 PM permalink
Quote: AxelWolf

I never won 2 in a row in over 30 attempts.

if you speak about the 50/50 bets
the chance of no such 2 run in 30 attempts = the 32nd Fibonacci number / 2^30
or
2,178,309 / 1,073,741,824
ors
0.002028708346188068389892578125
ors 1 in 493

if you speak about regular BJ hands

that is even more probable i do say (and did a lot of rounding)
1 in 260 for NO run of 2 wins (assumes no ties)
counting ties
i gets abouts 1 in 152
of course, the mileage you actually get will vary so they say

try it out
check the tires
or check me results if so desires
in other words
no
big
deal
thank you
I Heart Vi Hart
beachbumbabs
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May 6th, 2015 at 10:17:57 PM permalink
Quote: Wizard

Please let us know what they come back with. I've never heard of a game where a wild doesn't count in any position. If there must be such an awful rule, it should be disclosed. However, I'd like to give the casino a full opportunity to state their version. Information given via live chat is often incorrect, in my experience.



I will keep you up to date. FWIW, I joined a tournament on there next, spun about 2 dozen times, can't really tell how the tournament structure works but I paid $10 to enter, and it tapped my balance with each spin, in addition to the entry fee. The slot I was using, something about the sea (I'll look up the name) also had the wild on reel 1 not count except once, when there was also a wild on reel 2. However, the reel 1 wild was only active in conjunction with the other wild; it did not function as a wild for any of the other symbols.

I got disgusted and left the tournament, and then my bank balance restored to what it was less the $10 fee. No clue. Tournament points were being racked up separately, as points. More to come.
If the House lost every hand, they wouldn't deal the game.
Scottimus1
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May 6th, 2015 at 10:28:32 PM permalink
Had the same exact thing happen... see following response:
23:14:15 Mission2Game: Hello and welcome to Mission2Game!
23:14:16 S****: Hello, I'm looking for assistance
23:14:21 Mission2Game: A pleasure having you with us today!
23:14:27 Mission2Game: Let me tell you how you can start winning!
23:14:31 Collin Gray: Hey S****
23:14:33 Mission2Game: Just start chatting to find out more!
23:14:46 Collin Gray: Please tell me how may i help you today
23:15:18 S****: Hello, I was playing Jacks or Better, held a straight that I was dealt (A, 2, 3, 4, 5) proceeded to click deal, and wasn't paid
23:16:37 Collin Gray: That is because S**** our rules do not consider that combination a valid straight
23:17:19 S****: How can that not be a valid straight?
23:18:09 Collin Gray: The Ace can enter the combination of a straight only with high cards
23:18:50 Collin Gray: Right now we are reviewing if your combination should be put in or not and we are gathering as many opinions as we can
beachbumbabs
beachbumbabs
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May 6th, 2015 at 10:30:18 PM permalink
Next hundo hands of BJ; played the Royal game for flat bet $25/hand. Starting BR = $1773.30

Won = 46. Lose = 39. Push = 7. Surrender = 9.

Doubles = 8. W= 4, L = 2, P = 2.

Split = 1. Aces. No hit/double after split. Lost both.

Player BJ = 4. Dealer BJ = 4 (2 on Aces, 2 on Faces)

Player bust = 8. Dealer bust = 23.

Ending BR = $1910.80. Profit of $137.50
If the House lost every hand, they wouldn't deal the game.
andysif
andysif
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May 6th, 2015 at 10:55:02 PM permalink
Quote: Wizard

Please let us know what they come back with. I've never heard of a game where a wild doesn't count in any position. If there must be such an awful rule, it should be disclosed. However, I'd like to give the casino a full opportunity to state their version. Information given via live chat is often incorrect, in my experience.


What exactly do they mean by "wild doesn't count"
If a wild doesn't count, then it's a blank. Might as well put a cross-bone or poison bottle there, cause that's exactly what it does. you are drawing dead on that line.
beachbumbabs
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May 6th, 2015 at 11:02:21 PM permalink
The Royal game is weird on the dealer's hand.

Does not deal their hand on Surrender.

Does not deal their hand on player BJ unless they have a 10 or Ace.

Even then, if the second card does not complete their blackjack, they continue dealing to the hand until it busts or falls within parameters to stay.

Bizarre.

If the House lost every hand, they wouldn't deal the game.
beachbumbabs
beachbumbabs
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May 6th, 2015 at 11:43:12 PM permalink
3rd hundo hands of BJ; played the Royal game for flat bet $25/hand. Starting BR = $1910.80

Won = 47. Lose = 37. Push = 9. Surrender = 7.

Doubles = 9. W= 7, L = 2, P = 0.

Split = 0. 3 times had pairs, in each case there was a better play.

Player BJ = 7. Dealer BJ = 0

Player bust = 10. Dealer bust = 26.

Ending BR = $2360.80. Profit of $450.00
If the House lost every hand, they wouldn't deal the game.
beachbumbabs
beachbumbabs
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May 7th, 2015 at 12:26:02 AM permalink
4th hundo hands of BJ; played the Royal game for flat bet $25/hand. Starting BR = $2360.80

Won = 40. Lose = 32. Push = 11. Surrender = 16.

Doubles = 8. W= 7, L = 1, P = 0.

Split = 1. Aces. 1 loss, 1 push.

Player BJ = 7. Dealer BJ = 1.

Player bust = 6. Dealer bust = 16.

Ending BR = $2635.80. Profit of $275.00
If the House lost every hand, they wouldn't deal the game.
tringlomane
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May 7th, 2015 at 12:37:05 AM permalink
Good luck staying above average in blackjack babs!

A casino that can't program jacks or better right definitely bugs me though.

Also another funny thing about that. If A2345 didn't count as a straight, isn't the correct hold just an Ace?
AxelWolf
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May 7th, 2015 at 12:41:54 AM permalink
Quote: mustangsally

if you speak about the 50/50 bets
the chance of no such 2 run in 30 attempts = the 32nd Fibonacci number / 2^30
or
2,178,309 / 1,073,741,824
ors
0.002028708346188068389892578125
ors 1 in 493

if you speak about regular BJ hands

that is even more probable i do say (and did a lot of rounding)
1 in 260 for NO run of 2 wins (assumes no ties)
counting ties
i gets abouts 1 in 152
of course, the mileage you actually get will vary so they say

try it out
check the tires
or check me results if so desires
in other words
no
big
deal
thank you

It's supposed to be 50/50. It's not enough to cry wolf, but it's enough for me to cry uncle given the other reports( not just from here) and my experience online.

I picked black every time started out something like RRRRRRRBRRRRR and kept going dreadful. I was taking screen shots and pasting them in paint (I should've been saving as I went) unfortunately my laptop tends to crash sometimes. Of course Murphy's law happened and it crashed. I gave up counting after that because you're right it's no big deal, there's no amount of hands I would be willing to play that would prove anything either way.

Since it's no big deal you're welcome to take me up on my bet its double +EV for you. Sally can buy a new pair of shoes.

Prove it's honest and it's +EV for me, prove its gaffed it's +EV for me.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
rainman
rainman
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May 7th, 2015 at 12:43:17 AM permalink
How much rollover do you have left? it would be interesting to see what transpires during the payout process.
beachbumbabs
beachbumbabs
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May 7th, 2015 at 1:10:13 AM permalink
Game crashed and required me to log back in. The rest follows, but much better customer service IMO.

01:51:25 Barbara: Hi! The game crashed after I bet $25.00 - greyed out and quit. After about 30 seconds, I clicked "deal" again, and the screen went black, then to the login screen. It did not return my $25 when I came back into the same game, same amount. Can you do anything about that?
01:51:58 Louis: Hello, Welcome to Mission2Game. How are you ?
01:52:06 Louis: Please allow me a moment.
01:52:13 Barbara: Hi, Louis! Yes, of course.
01:53:29 Louis: What browser are you using?:)
01:53:43 Barbara: 01:53:43 Barbara: IE 11 on Windows 8.1
01:54:10 Louis: Mozzila,Opera,Internet explorer?
01:54:34 Barbara: Version 11.0.18 of Internet Explorer (IE)
01:55:28 Barbara: Correction: it says version 11.0.9600.17728
01:55:28 Louis: :I see. I recommend you use google chrome because it yelds a better performance.
01:56:29 Barbara: Ok. I've been playing nearly 8 hours, and this is the first in-game crash I've had.
01:56:53 Barbara: Can you return my bet?
01:57:18 Louis: Of course. I will give you the bet to you.
01:57:26 Barbara: Thanks very much!
01:57:48 Louis: Refresh and enjoy!
01:57:55 Louis: I wish you luck!
01:58:33 Barbara: I did bet after I signed back in to see what it would do, and I'm in the middle of a hand. Should I play that out before I refresh?
01:59:02 Louis: Just play it through.
01:59:03 Barbara: (I stopped after clicking deal to talk to you, but it bet another $25)
01:59:12 Barbara: I'll do that, thanks again!
01:59:17 Louis: After you finish the nad,then refresh
02:00:10 Louis: ANd i strongly recommend that you use google chrome:)

Stand by: changing to Google Chrome, will report back.

EDIT: Logged back in via Chrome, but just finishing the hand refreshed the screen in IE. I won the hand (doubled) I was playing for $50 + $50 for the win, but my amount increased by $150, so it appears they restored $50 to my account to replace the $25 dollars lost in the crash. Nice job, customer service! Thanks!

The credited amount was in bonus money, and did not add to my cash balance. Note: my cash balance is $190; apparently the tournament I joined came out of my cash, not bonus money.
If the House lost every hand, they wouldn't deal the game.
beachbumbabs
beachbumbabs
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May 7th, 2015 at 1:56:06 AM permalink
5th and last hundo hands logged here unless I hear that these stats are useful or interesting to someone. BR started at $2635.80, got to 2873.30, then post-crash the whole game went Tango Uniform.

Flat bet $25/hand

Won = 40. Lose = 41. Push = 8. Surrender = 10.

Doubles = 11. W= 7, L = 4, P = 0.

Split = 1. 3's v 6. Split decision.

Player BJ = 3. Dealer BJ = 3

Player bust = 8. Dealer bust = 22.

Ending BR = $2598.30. Loss of $37.50.
If the House lost every hand, they wouldn't deal the game.
OnceDear
OnceDear
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May 7th, 2015 at 6:31:48 AM permalink
Quote: AxelWolf


If you like BJ advantages and have the extra money, I say give it a try , just add it to you're entertainment value section.

If you are low bankrolled and play this, don't go crying its gaffed and get upset if you lose. Everyone knows the risks online. Some good, some bad.



It occurs to me that of the online casinos I use, trusted and regulated ones, they use games and slots created by big suppliers such as playtech or evolution. The games might carry a bit of branding, but they generally follow sensible rules. Has this outfit knocked up it's own vp, bj and slots using really shitty code of their own? That would be the reddest of red flags to me.
Psalm 25:16 Turn to me and be gracious to me, for I am lonely and afflicted. Proverbs 18:2 A fool finds no satisfaction in trying to understand, for he would rather express his own opinion.
Romes
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May 7th, 2015 at 7:08:26 AM permalink
Quote: tringlomane

...Also another funny thing about that. If A2345 didn't count as a straight, isn't the correct hold just an Ace?


It tried to auto-hold just the 2-3-4-5 for me. I had to manually click the Ace, then not get paid... Assuming A doesn't count on the low end then it would be treated as a gut-shot (and one ace already missing). So I would assume high card would take it (even though one is already missing)?

Quote: rainman

How much rollover do you have left? it would be interesting to see what transpires during the payout process.


lol like nothing. I played JoB betting 2.50 a spin for 800 hands. I checked my play through and it's like $2,700... TOTAL. Which I thought it was previous (my fault for not checking 100%, but I really think it was like $2,400-$2,700 already).

HOWEVER, in clicking the Withdraw button, I saw an option DID pop up for withdraw: Wire Transfer. Of course you have to provide your account and routing number. Then I found out you have to provide a utility bill, a pick of your ID (front and back), a pic of the card you deposited with (front and back), and sign a "Card Authorization Form" that basically states you're responsible for the charges on your card and they can't be charged any fees by your bank.

I submitted all necessary cash out requirements about 20 minutes ago, we'll see how long this takes or what they do... After all, I clicked through the link provided, so I have the Wizards protection, right?
Playing it correctly means you've already won.
Romes
Romes
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May 7th, 2015 at 8:04:42 AM permalink
UPDATE: Just received a phone call (from a PA area code / number) with someone whom sounded indian. He was calling to have me confirm my account and ensure no one else opened an account in my name. He requested I answered the security questions (which I obviously wasn't going to give away anything like my ss, etc). It was routine questions... email, address, date of birth, and security question you set up when creating an account. So I answered them and questioned him about my 2 pending issues (my JoB straight not being paid and my cashout request that's pending). He said those are 2 different departments (tech and finance) so he would get on them to get back to me immediately but he could not help. He sounded kind of confused/flustered but told me he couldn't do anything but would get on them.

He did note that I haven't met the 'wagering requirements' which at the rate all of their games count would take about 10 years... Is it legal for them to not let you cash out your ORIGINAL buy in (obviously not the bonus)? That money is basically untouchable unless perhaps I reverse the transaction with my bank?
Playing it correctly means you've already won.
mustangsally
mustangsally
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May 7th, 2015 at 8:11:43 AM permalink
Quote: AxelWolf

It's supposed to be 50/50. It's not enough to cry wolf, but it's enough for me to cry uncle

i see you are showing your results as though it is not even possible this could happen unless cheating is the only way it could happen

and i called you on it ;)

1 in 500 happens every day
100 million playing 30 rounds of 50/50 game
200k never sees 2 in a row wins

but you are who you are

Quote: AxelWolf

I picked black every time started out something like RRRRRRR BRRRRR and kept going dreadful.

well
BBBBBBB BBBBBB
BRBRBRB RBRBRB

the above 3 sequences all have the same probability of happening
as a matter of fact every 13 event sequence are all equal
wow!

but because you bet B and R made a few runs (the trend was R and you bet against that trend)
the probabilities are now not equal because you said what again?

thank you for asking to be on my AP team
your request is denied
as the rules are some one already on the team must offer your name to start the process

but best of luck to you, and i know you need all the luck you can get
Sally
I Heart Vi Hart
Wizard
Administrator
Wizard
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May 7th, 2015 at 8:26:28 AM permalink
Quote: AxelWolf

I never won 2 in a row in over 30 attempts.



I did a small test, doubling up to three wins in a row. Here are my results:

L: 4
WL: 2
WWL: 1
WWW: 1

So I had at least two consecutive wins 25% of the time. Granted it is a very small sample size but I don't see enough smoke here to keep fighting that particular fire.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
Romes
Romes
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May 7th, 2015 at 8:35:18 AM permalink
Quote: Wizard

I did a small test, doubling up to three wins in a row. Here are my results:

L: 4
WL: 2
WWL: 1
WWW: 1

So I had at least two consecutive wins 25% of the time. Granted it is a very small sample size but I don't see enough smoke here to keep fighting that particular fire.


What was your betting unit? I noted a VERY big difference when I was betting $2 per wager as opposed to $40 per wager. At $2 per wager it was very back and forth, or appeared "normal" as you might say. At $40 per wager I lost 14 straight, and thus finally went 1 out of 15 when I did win. Note, for the 14 straight $40 losses, I always picked red... 14 black in a row.

I already showed earlier, but yes the odds of getting 14 "coin flips" wrong in a row is .5^14. Very, very, unlikely.
Playing it correctly means you've already won.
Dalex64
Dalex64
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May 7th, 2015 at 8:36:31 AM permalink
Quote: Romes

UPDATE: Just received a phone call (from a PA area code / number) with someone whom sounded indian. He was calling to have me confirm my account and ensure no one else opened an account in my name. He requested I answered the security questions (which I obviously wasn't going to give away anything like my ss, etc). It was routine questions... email, address, date of birth, and security question you set up when creating an account. So I answered them and questioned him about my 2 pending issues (my JoB straight not being paid and my cashout request that's pending). He said those are 2 different departments (tech and finance) so he would get on them to get back to me immediately but he could not help. He sounded kind of confused/flustered but told me he couldn't do anything but would get on them.

He did note that I haven't met the 'wagering requirements' which at the rate all of their games count would take about 10 years... Is it legal for them to not let you cash out your ORIGINAL buy in (obviously not the bonus)? That money is basically untouchable unless perhaps I reverse the transaction with my bank?



(emphasis added)

Someone cold-called you, and you gave him the answers to your security questions?
mustangsally
mustangsally
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May 7th, 2015 at 8:38:34 AM permalink
Quote: Wizard

Here are my results:

L: 4
WL: 2
WWL: 1
WWW: 1

So I had at least two consecutive wins 25% of the time. Granted it is a very small sample size but I don't see enough smoke here to keep fighting that particular fire.

looks like 14 bets (4*1 + 2*2 +3+3)
so the chance of NO 2 run or longer = the 16th Fibonacci number / 2^14
or about 0.060241699 ands 1 in 16.60

the expected number of such runs (in 14 trials) i show to be 1.75

i see no smoke
you see some smoke ?
tells me

you are smoking something

Sally
I Heart Vi Hart
Romes
Romes
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May 7th, 2015 at 8:40:33 AM permalink
Quote: Dalex64

Quote: Romes

UPDATE: Just received a phone call (from a PA area code / number) with someone whom sounded indian. He was calling to have me confirm my account and ensure no one else opened an account in my name. He requested I answered the security questions (which I obviously wasn't going to give away anything like my ss, etc). It was routine questions... email, address, date of birth, and security question you set up when creating an account. So I answered them and questioned him about my 2 pending issues (my JoB straight not being paid and my cashout request that's pending). He said those are 2 different departments (tech and finance) so he would get on them to get back to me immediately but he could not help. He sounded kind of confused/flustered but told me he couldn't do anything but would get on them.

He did note that I haven't met the 'wagering requirements' which at the rate all of their games count would take about 10 years... Is it legal for them to not let you cash out your ORIGINAL buy in (obviously not the bonus)? That money is basically untouchable unless perhaps I reverse the transaction with my bank?



(emphasis added)

Someone cold-called you, and you gave him the answers to your security questions?


Other than the forums here, there's 2 people in my life that know about this site. There's a VERY little chance it's not a person "from the site" actually calling me, as he of course identified himself from mission 2 game. Thus, if I'm going to get ripped off, then it's the site's doing, not some cold-call third party.

Also, it was nothing more than the information I've already provided the site. So if they were coercing with someone else, they could have already just given that person every bit of information I stated.
Playing it correctly means you've already won.
mustangsally
mustangsally
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May 7th, 2015 at 8:49:52 AM permalink
Quote: Romes

I noted a VERY big difference when I was betting $2 per wager as opposed to $40 per wager. At $2 per wager it was very back and forth, or appeared "normal" as you might say.

what IS normal?
BBBB BBBB
RRRR RRRR
BRBR BRBR

there are 2^8 equal possible sequences
so what "looks" normal must be "any" 8 event sequence for the example i show

Quote: Romes

At $40 per wager I lost 14 straight, and thus finally went 1 out of 15 when I did win. Note, for the 14 straight $40 losses, I always picked red... 14 black in a row.

I already showed earlier, but yes the odds of getting 14 "coin flips" wrong in a row is .5^14. Very, very, unlikely.

this is better
good stuff here

complete data you can share?

also,
i have programmed an Excel BJ game where I have 4 different versions
1 is fair and 3 cheat you

it was a fun programming exercise 4 me (yes this has nothing to do with a 50/50 fair game)

i had some friends play each version and ask which one was fair

every version was suspected of cheating the players depending on the $ bet, the players cards and so on

i must dig that up and make a few videos of that (i need to learn how to add voice-over too)

here is one i started a few days ago
is this game cheating the player?
just watch the first few hands and make a decision. I do remember what version i used for this test video


it is funny, especially when we played from a shuffled deck of cards
and it still looks like the game is cheating you

Sally
I Heart Vi Hart
teddys
teddys
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May 7th, 2015 at 9:31:11 AM permalink
Quote: Romes

UPDATE: Just received a phone call (from a PA area code / number) with someone whom sounded indian. He was calling to have me confirm my account and ensure no one else opened an account in my name. He requested I answered the security questions (which I obviously wasn't going to give away anything like my ss, etc). It was routine questions... email, address, date of birth, and security question you set up when creating an account. So I answered them and questioned him about my 2 pending issues (my JoB straight not being paid and my cashout request that's pending). He said those are 2 different departments (tech and finance) so he would get on them to get back to me immediately but he could not help. He sounded kind of confused/flustered but told me he couldn't do anything but would get on them.

He did note that I haven't met the 'wagering requirements' which at the rate all of their games count would take about 10 years... Is it legal for them to not let you cash out your ORIGINAL buy in (obviously not the bonus)? That money is basically untouchable unless perhaps I reverse the transaction with my bank?

Enjoy this rabbit hole you've gone into. Online gambling is a lot of back and forth with customer service reps.
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
OnceDear
OnceDear
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May 7th, 2015 at 9:52:00 AM permalink
Quote: Romes

He did note that I haven't met the 'wagering requirements' which at the rate all of their games count would take about 10 years... Is it legal for them to not let you cash out your ORIGINAL buy in (obviously not the bonus)? That money is basically untouchable unless perhaps I reverse the transaction with my bank?



Bad news, I'm afraid.

I'm pretty sure that you will find that it goes like this:-
You deposit money.
Casino adds a bonus of several times as much.
You don't realise that this is now two pots of money.
You place bets, each bet coming out of your 'Real Money' pot until it's depleted and then the bets come out of your 'Bonus pot'
For each wager you win, the winnings go into your bonus pot !!!!!!!
So, after a while, there is no money in your 'Real money' pot. There maybe some in your 'Bonus Money'
AND, because you have not wagered a HUGE Multiple of your deposit+bonus, you cannot withdraw a bean.

Even the legitimate casinos that I use, and have profited from, have this sequence, which is why BONUSES are POISON.

There are ways of dealing with this, which can be exploited by the player. Generally don't take the bonuses. If any bonus is yet to be applied to your account, take out all real funds while you can, then come back, wager the bonuses until lose or meet requirements.
When I first succeeded at this, I realised flat betting would take forever, so I took the approach of betting 10% of bankroll every bet. As it worked out, that turned £100 into over £6000, which I drew out immediately.

ps, not wishing to be racist, but a flustered sounding Indian guy calling you from customer service would be another Great Big Red Flag, screaming SCAM.
Psalm 25:16 Turn to me and be gracious to me, for I am lonely and afflicted. Proverbs 18:2 A fool finds no satisfaction in trying to understand, for he would rather express his own opinion.
Romes
Romes
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May 7th, 2015 at 9:52:21 AM permalink
Quote: teddys

Enjoy this rabbit hole you've gone into. Online gambling is a lot of back and forth with customer service reps.


Yeah, I've dealt with it before. Bovada (Bodog) was the exact same way when they originally started. Made you send them a sample of your damn blood to cash out, but once you were in the clear, you could cash out whenever. I am frustrated with it, but that's another reason I kind of wanted to go "okay here's what you wanted" and see how fast they act then...

Note: Just got an e-mail back from support claiming things look good on their end with all my stuff, and that the cashout process can take up to 14 days... sigh, and now we wait?

Edit: Also, I checked with the customer service rep in the chat available through the client and confirmed the phone call I received was indeed from their representative.
Playing it correctly means you've already won.
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