Restaurant service fees
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| | 2 votes (14.28%) | ||
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| | 6 votes (42.85%) | ||
| | 3 votes (21.42%) | ||
| | 2 votes (14.28%) |
14 members have voted
Quote: Mona Rosa
Michael,
Our apologies that your party was charged a service charge during your recent visit to La Mina Rosa.
We do charge a nominal 5% service charge during our late-night operations that is applied towards our bottle service guests (table service).
This fee is disclosed to these guests (along with a 20% auto-gratuity) prior to them being seated.
The problem that your party experienced was that this service charge fee was not de-activated during brunch and dinner service where it is not charged.
We will be more diligent in toggling this fee on our point-of-sale system at the appropriate time (after food service) moving forward.
Our apologies if it negatively impacted your experience with us.
Thank you,
Michael
Michael Hatcher
Director of Operations
Corner Bar Management
702.275.****
Quote: WizardI got an Email from the restaurant. Here is what they said.
Quote: Mona Rosa
Michael,
Our apologies that your party was charged a service charge during your recent visit to La Mina Rosa.
We do charge a nominal 5% service charge during our late-night operations that is applied towards our bottle service guests (table service).
This fee is disclosed to these guests (along with a 20% auto-gratuity) prior to them being seated.
The problem that your party experienced was that this service charge fee was not de-activated during brunch and dinner service where it is not charged.
We will be more diligent in toggling this fee on our point-of-sale system at the appropriate time (after food service) moving forward.
Our apologies if it negatively impacted your experience with us.
Thank you,
Michael
Michael Hatcher
Director of Operations
Corner Bar Management
702.275.****
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Gee, what’s missing? ‘To make up for the error, each member of your party will receive a free drink on your next visit’. Or, ‘please take 20% off your next bill when dining with us’.
Basically it says, we f…d you, it was our fault, we’ll try not to do it again, but we are keeping that 5%!
x100Quote: SOOPOOGee, what’s missing? ‘To make up for the error, each member of your party will receive a free drink on your next visit’. Or, ‘please take 20% off your next bill when dining with us’.
Basically it says, we f…d you, it was our fault, we’ll try not to do it again, but we are keeping that 5%!
Quote: JohnzimboWiz, does that place seem like one that would offer late-night bottle service??
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To be honest, I'm not sure what that is. It is just a little foo-foo Mexican place. I must admit, I've been there several times and like it, despite this recent incident.
As I think SOOPOO pointed out earlier, WIZ shouldn't have to ask, the restaurant should have OFFERED something nicer than $ 3.40 for goodwill. It was the RESTAURANT's mistake.Quote: GenoDRPhThat being said, is it worth asking for a $3.40 credit to be used next time, considering you're a repeat customer?
Quote: JohnnyQAs I think SOOPOO pointed out earlier, WIZ shouldn't have to ask, the restaurant should have OFFERED something nicer than $ 3.40 for goodwill. It was the RESTAURANT's mistake.
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In my Email to the restaurant, I said, as I did here, that I deducted the 5% from the tip. So, I don't blame them for not offering me anything. They should give my waitress the $3.40. Hopefully they add all the money they collected that day from the service fee, before the error was corrected, and give it to the service staff.
Quote: WizardQuote: JohnnyQAs I think SOOPOO pointed out earlier, WIZ shouldn't have to ask, the restaurant should have OFFERED something nicer than $ 3.40 for goodwill. It was the RESTAURANT's mistake.
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In my Email to the restaurant, I said, as I did here, that I deducted the 5% from the tip. So, I don't blame them for not offering me anything. They should give my waitress the $3.40. Hopefully they add all the money they collected that day from the service fee, before the error was corrected, and give it to the service staff.
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Interesting that we should ever have to hope that a service fee go to the people actually providing the service.
Quote: JohnzimboWiz, does that place seem like one that would offer late-night bottle service??
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There are a bunch of Mexican places that transform into mini-clubs late nite. They generally serve the service industry, which is largely Latin. It's how Drea's started out twenty-five years ago. It was an Italian restaurant that was known for its after-hours.
Quote: WizardQuote: JohnzimboWiz, does that place seem like one that would offer late-night bottle service??
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To be honest, I'm not sure what that is. It is just a little foo-foo Mexican place. I must admit, I've been there several times and like it, despite this recent incident.
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Bottle Service is where the bar will sell alcohol by the bottle to (usually) a large party. It can be as minor as leaving a bottle with a drinker (in the old westerns, anyway) to as elaborate as the DJ interrupting the dance music to play a special fanfare, the party escorted to a prominent location, the riff-raff cleared away, and the bottle on a silver platter brought in by hostesses in various states of undress. The more happening the place, the more likely it is to have bottle service.
It's a urban version of the potlatch, with the bar winning in the end. The upcharge can approach 1000%, with various 'prestige' labels in demand. You could be getting a Whisky Advocate top-rated bottle, but nobody would care, because some legend in his own mind guy is blowing four figures on a bottle of Gran Patrón Platinum.
Me? I'll just suck down a decent Irish Coffee once in a while and roll the bones when they come my way.
4 minute readDecember 6, 20222:22 PM PSTLast Updated 2 days agoQuote: billryanQuote: JohnzimboWiz, does that place seem like one that would offer late-night bottle service??
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There are a bunch of Mexican places that transform into mini-clubs late nite. They generally serve the service industry, which is largely Latin. It's how Drea's started out twenty-five years ago. It was an Italian restaurant that was known for its after-hours.
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Exclusive: Goldman Sachs on hunt for bargain crypto firms after FTX fiasco
By Iain Withers and Lawrence White
LONDON, Dec 6 (Reuters) - Goldman Sachs (GS.N) plans to spend tens of millions of dollars to buy or invest in crypto companies after the collapse of the FTX exchange hit valuations and dampened investor interest.
Quote: AxelWolf4 minute readDecember 6, 20222:22 PM PSTLast Updated 2 days agoQuote: billryanQuote: JohnzimboWiz, does that place seem like one that would offer late-night bottle service??
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There are a bunch of Mexican places that transform into mini-clubs late nite. They generally serve the service industry, which is largely Latin. It's how Drea's started out twenty-five years ago. It was an Italian restaurant that was known for its after-hours.
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Exclusive: Goldman Sachs on hunt for bargain crypto firms after FTX fiasco
By Iain Withers and Lawrence White
LONDON, Dec 6 (Reuters) - Goldman Sachs (GS.N) plans to spend tens of millions of dollars to buy or invest in crypto companies after the collapse of the FTX exchange hit valuations and dampened investor interest.
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G.S. has some 2.5 trillion dollars in assets. Looking for tens of millions of dollars is the equivalent of you looking for change in your couch cushions after a party. I heartily recommend having up to one-half of one percent of your net worth in speculative nonsense of any sort.
To put it in perspective, Collectors Universe,a company whose main feature is grading baseball cards sold last year for $853 million.
Charge me $4.59 for a falafel instead of $4.49 and give me the freaking cup which cost them a penny for free!
Usually I have a good experience shopping there, including free samples, so I decided not to say anything about it.
But I don't like where this is going…
Quote: smoothgrhAt See's Candies yesterday, I noticed on my receipt a Service Charge fee of 25 cents.
Usually I have a good experience shopping there, including free samples, so I decided not to say anything about it.
But I don't like where this is going…
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I'm not too fond of things like this. It's a quarter, so not worth holding up the line to complain, but it sucks. Did you pay cash?
There was a gas station in Henderson that charged people fifty cents if their cash was dirty or if a person took it out of their stocks. I don't know if they were serious, but it got on the media and sparked a lively discussion..
Two nights ago I went to a Shari's and bought a piece of pie to go.
The server gave me the clear "stink eye" when I chose not to put any money in the tip jar.
Really, a tip jar at the counter?
There oughta be a law...
The prices at the resort convenience store were absurd. $8 for a Coke, $14 for a can of Miller Light, $24 for a ham sandwich….
When you checked out the credit card terminal asked you to tip the cashier. It gave 3 options for tip percentage but NO button for no tip. I was dumbstruck, and asked the cashier. At the very bottom in tiny letters there was a button for “custom tip” and I had to hit that at key in $0 tip. I was dumbfounded.
“In order to avoid another increase to our menu prices, we will add a 3.5% fee to all debit and credit card transactions. If you pay cash, there will be no fee.”
It’s also posted as soon as you walk in; you can’t miss it. They’re basically just passing the credit card fees on to those customers.
Quote: Mission146The one that I forgive is one that I have seen recently that says this:
“In order to avoid another increase to our menu prices, we will add a 3.5% fee to all debit and credit card transactions. If you pay cash, there will be no fee.”
It’s also posted as soon as you walk in; you can’t miss it. They’re basically just passing the credit card fees on to those customers.
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Which is illegal in many jurisdictions, as I understand it. In NYC, if you wish to pass along the CC fees, you are supposed to list two prices- the cash price and the price if you charge it. Few, if any places, do this.
Imagine if there was a system of payment that charged a small fraction of that.Quote: Mission146The one that I forgive is one that I have seen recently that says this:
“In order to avoid another increase to our menu prices, we will add a 3.5% fee to all debit and credit card transactions. If you pay cash, there will be no fee.”
It’s also posted as soon as you walk in; you can’t miss it. They’re basically just passing the credit card fees on to those customers.
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Non-chain restaurant we go to rather often lists the regular price and the cash price. I think our local diner does the same, just don't immediately recall it. Lots of gas stations list the cash/credit price.Quote: billryanQuote: Mission146The one that I forgive is one that I have seen recently that says this:
“In order to avoid another increase to our menu prices, we will add a 3.5% fee to all debit and credit card transactions. If you pay cash, there will be no fee.”
It’s also posted as soon as you walk in; you can’t miss it. They’re basically just passing the credit card fees on to those customers.
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Which is illegal in many jurisdictions, as I understand it. In NYC, if you wish to pass along the CC fees, you are supposed to list two prices- the cash price and the price if you charge it. Few, if any places, do this.
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Quote: billryanQuote: Mission146The one that I forgive is one that I have seen recently that says this:
“In order to avoid another increase to our menu prices, we will add a 3.5% fee to all debit and credit card transactions. If you pay cash, there will be no fee.”
It’s also posted as soon as you walk in; you can’t miss it. They’re basically just passing the credit card fees on to those customers.
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Which is illegal in many jurisdictions, as I understand it. In NYC, if you wish to pass along the CC fees, you are supposed to list two prices- the cash price and the price if you charge it. Few, if any places, do this.
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I don’t know anything about NYC, and the signage related to the percentage is both in front and, I think, on the menu.
I still like it. They state there is a fee, why the fee exists and the conditions for avoiding said fee. I hope they don’t make it illegal to do that.
Quote: AxelWolfImagine if there was a system of payment that charged a small fraction of that.Quote: Mission146The one that I forgive is one that I have seen recently that says this:
“In order to avoid another increase to our menu prices, we will add a 3.5% fee to all debit and credit card transactions. If you pay cash, there will be no fee.”
It’s also posted as soon as you walk in; you can’t miss it. They’re basically just passing the credit card fees on to those customers.
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Or cash, which charges 0% of that.
Quote: JohnnyQWe use the EZ Pay system for gas at our local station.
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Is Easy Pay the Circle K club?
You get screwed if you are charged a service fee AND pay cash. On the other hand, there are businesses that only accept CC and don’t take cash. That should be illegal! Cash is legal tender. Airlines are notorious for not accepting cash. If they don’t accept cash, then the services or items should be free.
There may be many various incarnations of this. Ours is a gas station affiliated with a grocery store. Go figure.Quote: DRichIs Easy Pay the Circle K club?
Quote: VegasriderNever understood why more businesses don’t offer cash discounts. Even paying your hotel rooms should be cheaper than putting the charges on your Amex or other CC.
You get screwed if you are charged a service fee AND pay cash. On the other hand, there are businesses that only accept CC and don’t take cash. That should be illegal! Cash is legal tender. Airlines are notorious for not accepting cash. If they don’t accept cash, then the services or items should be free.
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I could be mis-remembering, but I thought it was against the T and C’s for participation with credit cards to even offer discounts for cash or to charge a fee to use the card at some time in the past?
One friend paid his kids school tuition (low 6 figures) via CC. No difference in price. Stepdaughters school charges 2.9% so not worth it.
Edit….. class action lawsuit against companies that don’t take cash?
Companies do not have to accept cash, just as they don't have to let you pay your bill in pennies.
As I understand the law, a person or company must accept cash for a service that has already been rendered but can refuse it in advance. In other words- if you go into a business and a sign says no cash accepted, you know ahead of time. They can't serve you and then inform you you need a different payment. Before a service is rendered-it is up to that person what he accepts, but he can't insist on a form of payment not agreed upon before he renders the service. That is the Federal law. Other jurisdictions can make their own rules.
If the airline took cash, someone has to get the cash and count it out, distribute it to the employees, collect it after their plane lands and count it, fill out the deposit slip, have someone else recheck the cash and deposit slips, and start all over for the next plane. When I had my clubs, it often took over two hours to count the night's cash, set the registers for the next day, and get bank deposits ready. not to mention the time and danger bank runs take.
Cash also leads to shortages, thefts, and looser inventory. Now multiply that by a few thousand flights a week, and the savings are substantial.
I'd imagine another consideration is airports are no gun zones, so you'd have lots of cash banks that aren't adequately protected.
During the pandemic I went to purchase a cheap $9.99 wrist watch at WALMART. I had my cash in hand and when I got to the cashier their were signs that said NO CASH--CREDIT CARD ONLY. I took out a bank credit card and it was rejected. I later found out that the reason for the rejection was because I hadn't used it in over a year. I tried a second card and it was accepted.
One of the reasons that I pay cash is because I have had Credit Card charges made to my card that I never made. They included charges from Walmart, Walgreens and Home Depot.
Quote: SOOPOO
I could be mis-remembering, but I thought it was against the T and C’s for participation with credit cards to even offer discounts for cash or to charge a fee to use the card at some time in the past?
One friend paid his kids school tuition (low 6 figures) via CC. No difference in price. Stepdaughters school charges 2.9% so not worth it.
Edit….. class action lawsuit against companies that don’t take cash?
I believe you are remembering correctly. That was common that the cards would prohibit you from offering their card if you charged a different amount for credit. I don't know if the cards have changed or if they are just not enforcing it.
Quote: Vegasriderwhat if a scenario came up that all credit card machines go down? Maybe the server, or whatever reason and it stays down for hours or days? I know it will never or cannot happen but if it did, then what?
It will definitely happen eventually but people paying for a meal will be of little concern. There will eventually be a solar flare that happens and knocks out all electronics. Your computer, your phone, your car, your tv, etc. If it has a chip in it it will quit working. My guess is shortly after that civilization as we know it completely falls apart and may even disappear.
Has anyone ever been to a Fast food joint when their system is down? They won't sell you anything and have to shut down.Quote: VegasriderWell noted on the drawbacks of dealing with cash. But cash is legal tender. Now what if a scenario came up that all credit card machines go down? Maybe the server, or whatever reason and it stays down for hours or days? I know it will never or cannot happen but if it did, then what? Most businesses should take cash, another form of payment is always a plus. Maybe you lose your wallet? But have cash?
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Quote: VegasriderWell noted on the drawbacks of dealing with cash. But cash is legal tender. Now what if a scenario came up that all credit card machines go down? Maybe the server, or whatever reason and it stays down for hours or days? I know it will never or cannot happen but if it did, then what? Most businesses should take cash, another form of payment is always a plus. Maybe you lose your wallet? But have cash?
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This happened to me. The merchant wrote the number/expiration date/etc…. down. And entered the charge once the system was fixed. I think it appeared on my account two days after the actual transaction.
That already happened during Y2K.Quote: DRichQuote: Vegasriderwhat if a scenario came up that all credit card machines go down? Maybe the server, or whatever reason and it stays down for hours or days? I know it will never or cannot happen but if it did, then what?
It will definitely happen eventually but people paying for a meal will be of little concern. There will eventually be a solar flare that happens and knocks out all electronics. Your computer, your phone, your car, your tv, etc. If it has a chip in it it will quit working. My guess is shortly after that civilization as we know it completely falls apart and may even disappear.
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You should go into apocalypse survival supplies and bunker sales.
Quote: AxelWolfThat already happened during Y2K.Quote: DRichQuote: Vegasriderwhat if a scenario came up that all credit card machines go down? Maybe the server, or whatever reason and it stays down for hours or days? I know it will never or cannot happen but if it did, then what?
It will definitely happen eventually but people paying for a meal will be of little concern. There will eventually be a solar flare that happens and knocks out all electronics. Your computer, your phone, your car, your tv, etc. If it has a chip in it it will quit working. My guess is shortly after that civilization as we know it completely falls apart and may even disappear.
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You should go into apocalypse survival supplies and bunker sales.
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Just wait for January 19th 2038
I gambled on Y2K and didn't prepare one bit, I was too busy trying to get busy, make money, and have fun.Quote: TorghattenQuote: AxelWolfThat already happened during Y2K.Quote: DRichQuote: Vegasriderwhat if a scenario came up that all credit card machines go down? Maybe the server, or whatever reason and it stays down for hours or days? I know it will never or cannot happen but if it did, then what?
It will definitely happen eventually but people paying for a meal will be of little concern. There will eventually be a solar flare that happens and knocks out all electronics. Your computer, your phone, your car, your tv, etc. If it has a chip in it it will quit working. My guess is shortly after that civilization as we know it completely falls apart and may even disappear.
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You should go into apocalypse survival supplies and bunker sales.
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Just wait for January 19th 2038
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Meanwhile, I knew a guy who had been buying everything and anything he could get his hands on, and he hunkered down. He listened to too much Art Bell, and God knows what. I assumed it was just because he was older, but he's just crazy.
If nothing catastrophic happens by 2038 I will just assume we are due for a catastrophic event and prepare.
I plan on cashing out all my bitcoin on November 5th 2037 when it reaches 800k. I will use that to buy my bunker, lots of Oxy(to sell and trade), survival food, crates of toilet paper(to sell and trade), guns & ammunition(to sell and trade).
Or, ill do nothing different than I would normally do.
Quote: AxelWolfThat already happened during Y2K.
You should go into apocalypse survival supplies and bunker sales.
People were scared of Y2K but we did actually have a huge solar burst back in the 1800's that they say if that happened again today all computer chips would be unusable.
I'm well prepared.Quote: DRichQuote: AxelWolfThat already happened during Y2K.
You should go into apocalypse survival supplies and bunker sales.
People were scared of Y2K but we did actually have a huge solar burst back in the 1800's that they say if that happened again today all computer chips would be unusable.
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