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RogerKint
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February 4th, 2015 at 6:25:23 PM permalink
Quote: Perdition



Headed over to Golden Gate. The girl working there recognized the Rover Card and I was able to choose between 25 dollar matchplay and play 200 points and get 25 dollars(200 dollars coin in).



I was told the same thing and asked for a supervisor. Supervisor corrected her and I was able to play some crappy vp for a while along with the matchplay.
100% risk of ruin
AxelWolf
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February 4th, 2015 at 7:36:39 PM permalink
Quote: Perdition

So part of the deal of getting a free gold membership was talking about my experience using the VR card. After some communication issues, got the code for the gold card at the Wizard meet up.

The process to put in the code was fairly simple and gave a free year of Gold Membership as promised earlier in the thread. Overall took about 10 days or so to get the card because of holidays and the like. Finally got around to using it today.

Went to the D Players Club. Found out they are open at 7am which is good for an early riser like me. I said I would like a players card and that I also had a Vegas Rover card and but them both on the desk. The girl took my ID and pushed the Rover Card back and said she has no idea what that is and that the D does not accept it. After explaining the extras the card offered and what it is supposed to give, she was unmoved and refused to give any extras. One of the card extras that she did give was the earn 5 dollars for every 50 points up to 100 dollars. However, that was something you get for signing up for a players card normally. Basically it breaks down to a 1% bonus up to 10k coin in.

Played for a while and of course took my obligatory Coney break. Came back and played to about 6k coin in with a loss a 15 dollars playing coin dropper NSUD.

To get the Free Play I had to go back to the Players Club to get it loaded to the card. Since it was another shift and a different girl working, I tried the card again. The girl looked at it and said "Oh a Rover". She then pulled out a folder and turned to a page that had the full Vegas Rover breakdown. She gave me a 25 dollar matchplay voucher and a Get out of jail free voucher if I hit 22. Took the matchplay voucher and played it with the max match of 25. Had a 17 vs a 5. Dealer turned over a 10 and then hit with a 9. Was able to take chips without having to play any more. Saved 22 voucher for later(showed no expiration date).

Recap:

NSUD Play -15
free Play 55 played to 57
Matchplay +50

Headed over to Golden Gate. The girl working there recognized the Rover Card and I was able to choose between 25 dollar matchplay and play 200 points to get 25 dollars(200 dollars coin in). I picked the matchplay and was given a chip. Took the chip to a table and was dealt a blackjack. Dealer had an A showing so took the safe route and took even money. Dealer flipped over down card and was a 10. Once again I was able to leave after one hand with no trouble.

Recap

Matchplay +50

Total +142

Probably won't try the other casinos but will update this when I use the Tropicana offer. One note about the D freeplay offer, you can use that for the first 3 days which means you can get a maximum of 300 in freeplay from 30k coin in.

You couldn't find any Wonder Woman slots?
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
Mission146
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February 4th, 2015 at 8:41:23 PM permalink
Quote: Perdition


Headed over to Golden Gate. The girl working there recognized the Rover Card and I was able to choose between 25 dollar matchplay and play 200 points to get 25 dollars(200 dollars coin in). I picked the matchplay and was given a chip. Took the chip to a table and was dealt a blackjack. Dealer had an A showing so took the safe route and took even money. Dealer flipped over down card and was a 10. Once again I was able to leave after one hand with no trouble.



I'm glad that went well, but your expected value would have been better with the Free Play for $25 coin-in. I believe they have $0.25 Bonus Poker Deluxe that returns .9849, and I'm going to compare the MP to Craps for simplicity so:

(.4929 * 50) - (.5071 * 25) = 11.9675

(200 * .9849) + (25 * .9849) = $221.6025 (EV of + $21.6025)

Of course, if time was a consideration, I could see doing the Match Play as the Video Poker would have been 180 hands.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Perdition
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February 5th, 2015 at 8:57:20 AM permalink
I think for video poker you have to run more coin in up to 4x as much. I should have asked while I was there but like you said I was pressed for time and had a few other stops to make. I figured the match play was the fastest and easiest way to test the card out.

I guess one of the benefits of giving out the free cards/codes to people is increased use and recognizability. In the 2 instances I had using the card, the players club either did not know what the card was at all or were giving out wrong terms. That could be serious when people pay 30,60, 120 or more for a card. Hopefully with more use, there won't be an issue when regular members go to redeem.

I saw they just added Silver Sevens as a place but don't see any offers that would make me go out of my way to go there.

Might give one or two of the dining places a try and see if they know what the card is and honor it.
AcesAndEights
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February 5th, 2015 at 1:55:49 PM permalink
Are the VR folks still giving out free gold cards for WoV members?
"So drink gamble eat f***, because one day you will be dust." -ontariodealer
AxelWolf
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February 8th, 2015 at 1:36:41 AM permalink
Quote: AcesAndEights

Are the VR folks still giving out free gold cards for WoV members?

I haven't seen them active here much lately.

Perdition What exactly did they add? at least they are adding stuff.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
JohnnyQ
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February 8th, 2015 at 5:36:37 AM permalink
I purchased the basic card for $ 10 when all this first came up. I am using it for my upcoming trip to LV to stay at Tuscany for $ 35 weeknights and $ 75 for a Friday night, with the resort fee waived. That's the best bottom-line rate I could find for a decent place to stay at.
There's emptiness behind their eyes There's dust in all their hearts They just want to steal us all and take us all apart
Perdition
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February 8th, 2015 at 8:10:07 AM permalink
Quote: AxelWolf

I haven't seen them active here much lately.

Perdition What exactly did they add? at least they are adding stuff.



Silver Sevens

My favorite is the discount for the steakhouse which as djatc noted is basically a curtain pulled across their cafe. They sell the same stuff but charge twice as much. I would rather dunk my head into a full cat litter box than go back to Silver Sevens but I have to admit one thing I like was that the cafe would give you a full pitcher of whatever you ordered(water, coke, etc.). I don't know if it was their attempt at the laissez-faire style of waitering or something else but I appreciated not having someone hovering over me for multiple refills.
Blonde4ever
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February 8th, 2015 at 8:22:12 AM permalink
Quote: Perdition

Silver Sevens

I would rather dunk my head into a full cat litter box than go back to Silver Sevens.



Awesome recommendation! LOL
Blonde4ever's articles on https://blonde4everdoesvegas.blogspot.ca/
teddys
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February 8th, 2015 at 8:26:59 AM permalink
Quote: Perdition

Silver Sevens

My favorite is the discount for the steakhouse which as djatc noted is basically a curtain pulled across their cafe. They sell the same stuff but charge twice as much. I would rather dunk my head into a full cat litter box than go back to Silver Sevens but I have to admit one thing I like was that the cafe would give you a full pitcher of whatever you ordered(water, coke, etc.). I don't know if it was their attempt at the laissez-faire style of waitering or something else but I appreciated not having someone hovering over me for multiple refills.

I miss Terrible's . . .

Said nobody, ever.
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
AxelWolf
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February 8th, 2015 at 2:50:54 PM permalink
Quote: teddys

Quote: Perdition

Silver Sevens

My favorite is the discount for the steakhouse which as djatc noted is basically a curtain pulled across their cafe. They sell the same stuff but charge twice as much. I would rather dunk my head into a full cat litter box than go back to Silver Sevens but I have to admit one thing I like was that the cafe would give you a full pitcher of whatever you ordered(water, coke, etc.). I don't know if it was their attempt at the laissez-faire style of waitering or something else but I appreciated not having someone hovering over me for multiple refills.

I miss Terrible's . . .

Said nobody, ever.

They had some good promotions over the years starting out with 3 to 1 on Blackjacks. They always had $25 match plays. The VP promotions were very good as well.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
JohnnyQ
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February 17th, 2015 at 5:07:55 PM permalink
I got a card around Christmas time, and it is going to save me some money staying at Tuscany for my trip coming up in March. So, so far so good.

Is there still a "deal" available for Wizard of Vegas members ?
There's emptiness behind their eyes There's dust in all their hearts They just want to steal us all and take us all apart
AcesAndEights
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February 17th, 2015 at 5:21:07 PM permalink
Quote: JohnnyQ

I got a card around Christmas time, and it is going to save me some money staying at Tuscany for my trip coming up in March. So, so far so good.

Is there still a "deal" available for Wizard of Vegas members ?


I asked the same question but no response on this thread. I did not try PM'ing ohiovegasguy though, maybe he would respond. If they're getting traction with the card, it wouldn't make sense to keep giving them away. But who knows how it is going.
"So drink gamble eat f***, because one day you will be dust." -ontariodealer
Venthus
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February 19th, 2015 at 11:47:13 PM permalink
I think he said he was going to stop reading (replying?) to this thread to keep emotions from running too high again; think he still responds to PMs.

-----

Recently submitted my match request to the Tropicana, which may or may not go through:
Gave them a 2-week lead (exactly) as requested... on a Sunday... afternoon.
Depending on which page you look at, it specifies the original offer has to be for slot play, and mine was for table.
My offer was for 500-10000. (I only filed for a 500 match.)
Pretty sure my existing history with them sucks.
I think the only thing in my favor was that I asked for weekday nights, and for less than the max on my offer.
Venthus
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February 26th, 2015 at 3:04:09 PM permalink
So the Golden Gate, Tuscany, and The D, no problem. The people at Tuscany and D were actually kind of excited to see a Rover card and showed the other people behind the counter. The food offers at Tuscany are really diminished since they don't work on the specials, and you might get some guff about using them since they use the same coupon as the senior day BOGO.

The Tropicana, the biggest offer, which has to be resolved by Sunday... This morning, I spent spent 25 minutes on the phone with the Tropicana with six different people that ranged from 'Rover what?' to 'We only have a 10$ match play.' before being directed to the special events coordinator (????) who didn't answer their phone, which ended the transfer chain.

Decided to try this again after breakfast. Flash of insight, decided to ask to speak to a host on duty. No idea, but send your info in and see what he can do. Okay, that's more progress than before. Marginally. Comes the reply, he has no idea what the match offer is, but he can give me free rooms. I link the page and try to explain that I'd really like to use the Rover offer, considering it IS something that's advertised and is worth more than just rooms, and if there's another department or person who knows the details of the Rover program. Reply: Try submitting it through the site again.

So if anybody's considering this solely on the strength of the Tropicana offer... no. They really need to get their act straightened out. Everything else seems to be fine.
GWAE
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February 26th, 2015 at 3:17:46 PM permalink
I thought I read there is a specific chain that has to be followed. Possibly submitting it directly to rover and they handle the match.
Expect the worst and you will never be disappointed. I AM NOT PART OF GWAE RADIO SHOW
GWAE
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February 26th, 2015 at 3:21:46 PM permalink
Just looked on the rover website and it took me less than 3 minutes to find their terms for the Tropicana offer. It says to submit it to their reservation via the rover reservation page.
Expect the worst and you will never be disappointed. I AM NOT PART OF GWAE RADIO SHOW
Venthus
Venthus
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February 26th, 2015 at 3:41:12 PM permalink
Oh sure, I did, right on the cusp of the two week requirements. I was calling to check if they're giving me what I requested or not. I sort of like to know if I'm actually booked before I show up, since I've had absolutely no communication since submitting the match request, excluding after I contacted them to check.

-----

Update: Got a call from a host. Evidently they have a limit to which they will match to.
Baza
Baza
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March 10th, 2015 at 4:26:56 PM permalink
Rover facebook page has been deserted for 2 weeks now, With the lack of replies from Rover it looks like the bubble has finally burst.
Has anyone heard from them lately?
JohnnyQ
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March 10th, 2015 at 7:54:17 PM permalink
As long as the deals that VEGAS ROVER arranged for are still valid, then whatever.....
There's emptiness behind their eyes There's dust in all their hearts They just want to steal us all and take us all apart
AxelWolf
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March 11th, 2015 at 12:13:03 AM permalink
Quote: Baza

Rover facebook page has been deserted for 2 weeks now, With the lack of replies from Rover it looks like the bubble has finally burst.
Has anyone heard from them lately?

Offers are still working, someone I know just snapped up 1k in FP alone, not counting all the other goodies. Even if they go bankrupt tomorrow the value exceeded the cost by far. Everything worked as promised. NO really good value Vegas rewards coupon book has ever not been changed, canceled or modified, even LVA. They may still be in business, but the value is low. VR's Value is significant to many gamblers. As of a few days ago, it's still going.

Do you're research and pick the package most valuable to you. Someone might find value in the most expensive package( if rooms are valuable to you). Personally I wouldn't spend the money on a top level program, but others have and they felt it was well worth it.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
terapined
terapined
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March 11th, 2015 at 4:23:26 AM permalink
Quote: AxelWolf

Even if they go bankrupt tomorrow the value exceeded the cost by far. Everything worked as promised.
.



Bankrupt tomorrow, no no no.
Late next week , ok, I can deal with that :-)
Bought just the cheap basic membership a few months ago.
Will be in Vegas in 4 days to try out the Rover card.
If I get over 10 dollars in value, I'll be a happy camper.
Its just a forum. Nothing here to get obsessed about.
Venthus
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March 13th, 2015 at 5:53:24 PM permalink
So, reporting on the Tropicana:

Less. Than. Thrilled.

After spending hours bouncing back and forth trying to figure out if I was actually booked or not, contacting different hosts in the process, nobody knew anything. One of them basically responded with "I have no idea what you're talking about with the Vegas Rover offer match program, but I can get you nights if you want", followed by ignoring me after I insisted on collecting the match offer that was offered.

I finally get a call late at night (past normal business hours) offering me about a quarter of what I'm supposed to get. Fine, whatever. At this point, I don't particularly care and I doubt they're going to want to make any gestures to win me anymore. They ask if I want it in promos or freeplay. "Promos or nonnegs?" "Promo." ...Sigh. Freeplay it is. (The mood this entire call is 'I'm doing you a special favor here, so APPRECIATE IT, DAMN IT.')

Arrive, check in, etc. everything's fine. Eventually, I figure I should pick that up. No idea where the host office is, so I just swing by the promotions/club desk to pick up the other Rover offers and try to figure out where to pick this up. They can handle the normal match play, but keep fussing about the match offer. Eventually, they call my host over who asks if I want it in FP or table play. ("Promos or nonnegs?" "Promos." "Freeplay, then." "Okay, it'll be on your card within an hour.")

Wander off to the tables, about half an hour later I get chased down, and they say that since my offer was for table, they can only give me table. (Right. And my offer was for about four times that, in nonnegs.) Pick them up at the cage. Fiiiiine. I check the receipt, and it says they're for promos. I check the printout I sign on pickup for the chips, and it says nonnegs. I take a closer look at the chips themselves, and they're promos. (Note: The exact order might be flip-flopped; main point being that there was discrepancy between the chips and paperwork.) Go to the tables, and... yesss, they're treated as nonnegs.

Never saw my host again, though I did have three different hosts give me their cards and ask if I needed help with anything over the rest of the stay.

Also: No resort fee on comped rooms, still get wifi.
AxelWolf
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March 13th, 2015 at 7:58:26 PM permalink
Quote: Venthus

So, reporting on the Tropicana:

Less. Than. Thrilled.

After spending hours bouncing back and forth trying to figure out if I was actually booked or not, contacting different hosts in the process, nobody knew anything. One of them basically responded with "I have no idea what you're talking about with the Vegas Rover offer match program, but I can get you nights if you want", followed by ignoring me after I insisted on collecting the match offer that was offered.

I finally get a call late at night (past normal business hours) offering me about a quarter of what I'm supposed to get. Fine, whatever. At this point, I don't particularly care and I doubt they're going to want to make any gestures to win me anymore. They ask if I want it in promos or freeplay. "Promos or nonnegs?" "Promo." ...Sigh. Freeplay it is. (The mood this entire call is 'I'm doing you a special favor here, so APPRECIATE IT, DAMN IT.')

Arrive, check in, etc. everything's fine. Eventually, I figure I should pick that up. No idea where the host office is, so I just swing by the promotions/club desk to pick up the other Rover offers and try to figure out where to pick this up. They can handle the normal match play, but keep fussing about the match offer. Eventually, they call my host over who asks if I want it in FP or table play. ("Promos or nonnegs?" "Promos." "Freeplay, then." "Okay, it'll be on your card within an hour.")

Wander off to the tables, about half an hour later I get chased down, and they say that since my offer was for table, they can only give me table. (Right. And my offer was for about four times that, in nonnegs.) Pick them up at the cage. Fiiiiine. I check the receipt, and it says they're for promos. I check the printout I sign on pickup for the chips, and it says nonnegs. I take a closer look at the chips themselves, and they're promos. (Note: The exact order might be flip-flopped; main point being that there was discrepancy between the chips and paperwork.) Go to the tables, and... yesss, they're treated as nonnegs.

Never saw my host again, though I did have three different hosts give me their cards and ask if I needed help with anything over the rest of the stay.

Also: No resort fee on comped rooms, still get wifi.

Sounds like a Tropicana problem, not a VR problem. Sounds like good news for VR, the offer worked on their end, Tropicana just needs some whipping into shape.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
VRJOHN
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March 14th, 2015 at 8:42:01 AM permalink
Hi Venthus,

Sorry to you had issues regarding your match... I wish you had contacted Vegas Rover so we could have assisted you and this all could have been resolved amazingly quick. Since I don't know who you are by your forum name, I'm unable to lookup your match offer request.

When a match offer is submitted to us through our website portal, it is vetted and sent off to a special team at Tropicana who handles alliances. They are separate from the hosts and any other operating body in the company. For high value players a host will be assigned to you along with your reservation. They are fully briefed that your full slot match play is to be matched in its entirety. Our offer is for slot play and only slot play. This is clearly laid out in the terms of the offer posted on our page. No casino or large business in the world is going to have every employee briefed on every partnership, deal and/or promotion.

Since your experience was not the norm and it appears you went through improper channels, please contact Vegas Rover support so I can send your feedback to the alliance team for review. You can contact member support by logging into our website and clicking the red circle with the question mark in it located on the bottom right of every page of our website when logged in. Alternative support contact instructions are also available when logging in to our website and visiting the "members only" page.

Warm Regards,

John Moura
CEO - Vegas Rover
VRJOHN
VRJOHN
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March 14th, 2015 at 8:49:38 AM permalink
Hi AcesAndEights,

We do not have any active promotions for wizard members or anyone else at this time. All current promotions have been recalled in preparation for a large upcoming marketing campaign. Of course we will run promotions from time to time, so stay tuned to our facebook page if you so choose.

Also, depending on where you live... You might see or hear one of our upcoming advertisements, which may or may not contain a promotion code.

Warm Regards,

John Moura
CEO - Vegas Rover
Venthus
Venthus
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March 14th, 2015 at 3:33:23 PM permalink
Quote: AxelWolf

Sounds like a Tropicana problem, not a VR problem. Sounds like good news for VR, the offer worked on their end, Tropicana just needs some whipping into shape.



Yeah. I don't fault the VR program at all. Offers everywhere else went through without a problem. The people at The D were excitedly showing it to the other people behind the counter because they hadn't seen one before, and The Golden Gate spotted my card before I asked to used the offers, while I was getting a replacement card.

I do hold it as a significant black mark against the Tropicana though. (Especially shorting the offer. Rejecting it on the grounds of a technicality is irritating. Telling me I'm not worth what other places are paying for me is downright offensive.)

I do, however, hold this story as a warning to arrange the booking well in advance (instead of on the razor's edge like I did) and, at present, to be wary if it's the offer that tips you over the fence. (Which, frankly, it shouldn't; there's enough other offers packed in it to make the gold tier worthwhile, if utilized.)

Quote: VRJOHN

When a match offer is submitted to us through our website portal, it is vetted and sent off to a special team at Tropicana who handles alliances. They are separate from the hosts and any other operating body in the company. For high value players a host will be assigned to you along with your reservation. They are fully briefed that your full slot match play is to be matched in its entirety. Our offer is for slot play and only slot play. This is clearly laid out in the terms of the offer posted on our page. No casino or large business in the world is going to have every employee briefed on every partnership, deal and/or promotion.



The original offer match request was filed through the VR site, with two possible points of contention: it was filed very close to the two week in advance limit (or on, depending on how you measure time), and the submitted offer from another location was for a variable amount of table play (of which I filed for the minimum amount). The former is legitimate grounds for a refusal and I would've accepted the judgement without a word.

I somewhat expected to be contacted sometime over the next week or so for either approval, rejection based on date, or rejection based on offer. If the date or offer was an issue, I could have refiled for a later date or under a different offer (which was slightly smaller, but specifically said table or machine play). Instead, the only time I heard from anybody was when I contacted the Tropicana trying to figure out if I should show up or not in two days.
VRJOHN
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March 16th, 2015 at 10:38:58 AM permalink
Hi Venthus,

Please do login to the Vegas Rover website and submit a support ticket by clicking the big red button with the white question mark in it. I want to have an executive from Tropicana reach out to you to rectify the situation. We pride ourselves in choosing partners which give awesome guest experiences and it sounds like your experience was less than stellar. I don't know who you are from your forum name here, but if you let me know; I promise to get in touch with someone who will reach out to you and make things right!

-John
rudeboyoi
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March 20th, 2015 at 2:22:00 PM permalink
Finally got around to using the card downtown at the D and Golden Gate last night. I had no issues at either place and the staff in each players club recognized the card immediately.
AxelWolf
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March 20th, 2015 at 3:44:10 PM permalink
Quote: rudeboyoi

Finally got around to using the card downtown at the D and Golden Gate last night. I had no issues at either place and the staff in each players club recognized the card immediately.

Say it isn't so.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
digdougptROVER
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March 20th, 2015 at 7:14:08 PM permalink
I will be using my black card for the second time coming up. This time I am using the Trop. match offer its not a big offer but still free is free got 3 nights and 40 in free play

well plus many food discounts and match/free play at Tuscany.
AxelWolf
AxelWolf
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April 4th, 2015 at 5:42:43 AM permalink
Apparently Brad has left Vegas Rover and now things are going to crap without him, they are upping the price and the Tropicana is ending the Matching offer soon, submit by April 19th. (confirm that date yourself I may be wrong)

Even if you do submit by April 19th, It has come to my attention that the Tropicana(NOT Vegas Rover) is balking at big match offers and not honoring them as promised by Tropicana. This is not VR who's not honoring them, it's the Flopicana.

I assumed this would end eventually. I told Brad and others it wouldn't last. But the Tropicana should end it by honoring anything within a proper deadline without hassle. Don't disappoint people who made vacation plans with the promise of FP food and rooms.

Personally I never used a matching offer there since I assumed the Tropicana wouldn't be satisfied with any action less than what's normally required to obtain a serious offer creating a -EV situation. Why piss off my host, I like The Tropicana and want to remain welcome there.

If you got A free code and haven't submitted it yet, you may be out of luck. I would act fast.

This is completely Wrong of Tropicana. Yes they have the right to give fair notice that they are ending the deal. However for them to back out on offers already submitted is complete BS. ESPECIALLY when the people actually purchased a VR card.

I referred some super ploppies to VR and Tropicana who certainly did and would've gave Tropicana their moneys worth, especially after they seen the vast upgraded improvement there. But if the Tropicana starts reneging on pending offers or anything submitted within the deadline. I'm positive they are hurting themselves in the long run.
------------------------------------------------------------------------------------
UPDATED: Offer Expires April 23, 2015 ( REMEMBER IT TAKES A FEW DAYS AFTER SUBMISSION )
Tropicana will match any comp (Hotel & Slot Gaming) combined offer from any Las Vegas competitor. (APPARENTLY THAT'S NOT TRUE )

Hopefully VR will look in to this and find out what the limits are and new requirements.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
speedycrap
speedycrap
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April 4th, 2015 at 5:49:45 AM permalink
As I read the beginning of this thread. I got the feelings that this VR card company was shady at best. Now I think this company will end soon. I dont mean closing down completely but nothing substantial to create any interest to the forum members.
AxelWolf
AxelWolf
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April 4th, 2015 at 6:24:23 AM permalink
Quote: speedycrap

As I read the beginning of this thread. I got the feelings that this VR card company was shady at best. Now I think this company will end soon. I dont mean closing down completely but nothing substantial to create any interest to the forum members.

This isn't a VR screw up it's Tropicana. Agian EVERY Vegas Deals company has had many deals get canceled. They have prematurely canceled deals and didn't honor valid coupons /promised deals.

Even without Tropicana It's as good as any other Vegas Value "book", I wouldn't be surprised if current Vegas value deals tried to copy the card Idea.

So if by ending soon you mean crappie offers "nothing substantial " like all the rest then yes your probably right because they all mostly suck considering how many casinos are in las vegas and most of the offers suck.

For some people they have gotten more value from Vegas Rover just in 1 trip to Vegas than years of purchasing others.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
Baza
Baza
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April 4th, 2015 at 8:16:52 AM permalink
Quote: AxelWolf

Apparently Brad has left Vegas Rover and now things are going to crap without him, they are upping the price and the Tropicana is ending the Matching offer soon, submit by April 19th. (confirm that date yourself I may be wrong)
.



Wonder why Brad left? Its all been kept very hush hush and brushed under the carpet.
JohnnyQ
JohnnyQ
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April 4th, 2015 at 9:09:14 AM permalink
Quote: AxelWolf


So if by ending soon you mean crappie offers "nothing substantial " like all the rest then yes your probably right because they all mostly suck considering how many casinos are in las vegas and most of the offers suck.


I bought the Vegas Rover card when it was on sale around Christmas. I like having the option to stay at Tuscany for pre-negotiated rates with NO resort fee based upon the VR membership. I got a better deal somewhere else, so didn't stay at Tuscany. But still, nice to have that available as a back-up plan through the card.
There's emptiness behind their eyes There's dust in all their hearts They just want to steal us all and take us all apart
Perdition
Perdition
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April 4th, 2015 at 10:05:59 AM permalink
Here is what the remaining Rover Staff has to say(taken from Rover page)

Hey Members,

I Just wanted to give everyone an informal update as to what's been going on the last few weeks in the world of Rover. As of Monday, 3/9/2015, Vegas Rover Co-Founder Brad Baker left Vegas Rover Ltd for a position at another company. I wish him the best of luck in his new endeavor.

As to the Vegas Rover program, it's alive and well. We have some new deals coming up including an exclusive show offer; we're just waiting on final redemption instructions (This is the most common holdup we experience.) We also have some other exciting new partners on the way. Our mobile app beta is about to launch for members, and we have a new partner app in development that will help us secure even more partners. I am also hiring on some new staff members over the coming months to keep the company growing. If you're in the So-Cal, Vegas or Denver area, be on the lookout for details about our job recruiting campaign.

We have pulled all of our outstanding discounted membership codes and marketing materials in preparation for a new campaign that's launching next month. This is why you are seeing a lack in content on the facebook and twitter page. We're looking to try and unify our branding and our brand message. Things have been segmented for the last few months and it wasn't working how I wanted. All the Vegas Rover deals are still valid and active, we're just not selling discounted memberships.

Lots to come with new staff, new partners, new marketing and some good ol' fashion V.C.

Feel free to shoot a message over to support if you have any questions.

Your friendly Chief Cook and Bottle Washer...
- John

Hello Rovers,

I wanted to take this time to let you know that the Tropicana Hotel and Casino Deals that were slated to expire in August, will now be expiring on the 23rd of April 2015.

This means that all match offer requests, hotel reservation requests, laugh factory ticket requests must be submitted to us by April 19th, 2015. The dates for your hotel or match reservation however can be submitted for up to 4 months in advance. So please make sure to submit to us all your requests by April 19th, 2015. All requests submitted for Tropicana after this date, will automatically be declined. All other offers from Tropicana are valid for use until April 23rd, 2015.

While we have enjoyed having Tropicana as a Vegas Rover Deals Card Partner during the last year, we had a gentlemans exclusivity agreement with them for the strip. This prevented us from bringing you other casino deals on the strip. After our agreement ends on the 23rd, we are free to start bringing you other great strip deals from multiple partners.

Be on the lookout for new casino partner announcements coming next month.

In deals we trust,
- John

I don't know about the behind the scenes stuff but seems like the one guy remaining kind of got left high and dry and is trying to keep the ship going until more people can be hired on. As far as the Trop situation, maybe the hosts and executives there don't feel like they have to honor the matches anymore since they are going to end the agreements. I hope John pressures them to at least live up to their word on what they said. If you have a deal that says "Match any offer" that doesn't mean we'll match any offer until it gets to high, then we'll start trying to make players jump through hoops. It hurts the credibility of the Rover Card and lets be honest, the card is in a make or break period right now.

Hopefully Trop gets their internal issues sorted out. Even if they are going to end the deal early, for the good of their rep and for Vegas Rover's rep as well they should honor their agreement and not try to find ways to get out of it.
Venthus
Venthus
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April 4th, 2015 at 11:34:19 AM permalink
I just want to say that, despite the grousing regarding the Tropicana, I do not fault the Rover program (or Brad) at all and wholeheartedly believe that they're operating in good faith.

The negativity involved I place squarely on the Tropicana which, frankly, bemuses me. They had a golden opportunity to try and snatch up players that frequent other locations who have a quantifiable value, vetted by their competitors. The offer brought me in for the first time in over two years (and considering I really only started gambling about three years ago, is a while) and they left me so soured that I'll cheerfully advocate against them.

Good luck to the Rover though; additional options are always good, and their offers went through without a hitch everywhere else.
Baza
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April 4th, 2015 at 1:36:03 PM permalink
Quote: Venthus

I just want to say that, despite the grousing regarding the Tropicana, I do not fault the Rover program (or Brad) at all and wholeheartedly believe that they're operating in good faith.

The negativity involved I place squarely on the Tropicana which, frankly, bemuses me. They had a golden opportunity to try and snatch up players that frequent other locations who have a quantifiable value, vetted by their competitors. The offer brought me in for the first time in over two years (and considering I really only started gambling about three years ago, is a while) and they left me so soured that I'll cheerfully advocate against them.

Good luck to the Rover though; additional options are always good, and their offers went through without a hitch everywhere else.



Perhaps the Trop were not pleased that Brad was giving away free membership to take advantage of their offer.
Did VR not have a contract in place with them?
Im surmised their legal team are not bringing a lawsuit against the trop. They seem to threaten anyone else with them.....
AxelWolf
AxelWolf
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April 4th, 2015 at 3:34:48 PM permalink
Quote: Baza

Perhaps the Trop were not pleased that Brad was giving away free membership to take advantage of their offer.
Did VR not have a contract in place with them?
Im surmised their legal team are not bringing a lawsuit against the trop. They seem to threaten anyone else with them.....

Why would Tropicana care if VR gives free memberships? That seems crazy. They make nothing off the sale of a card. Unless VR gets a kickback from Tropicana somehow however they could just amend that deal privately.

If someone is using a match offer from a different casino that means that person has enough play for the Tropicana to want that person in their casino. A match offer isn't that uncommon, other casinos do it without any Vegas rewards deal in place.

VR may be losing out on the potential sales, however I think it was a good Idea given the bad reputation VR had. Because of the free cards people were able to test them and reports back. Up until now everything seemed to work as promised. People ended up buying cards because of the freebies.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
ohiovegasguy
ohiovegasguy
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April 4th, 2015 at 9:40:50 PM permalink
I though I would chime in for a minute. Thanks for all the great feedback from the cards provided to Wizard of Vegas members in January. It was an absolute pleasure meeting Wizard (Mike) and members at the meet. Last month I decided to leave Vegas Rover as I was offered a life changing job opportunity too good to pass up. Vegas Rover is in great hands with John and the future is bright for the company. Several new partners including Strip casinos were being negotiated as of last month. Tropicana's departure is actually great news for members as it was an exclusive deal that did not allow Vegas Rover to secure any other Strip properties. There should be no hard feelings towards Tropicana as they honored the match offer since last October. As with any deals program offers come and go with new management decisions.

Brad Baker
Mission146
Mission146
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April 4th, 2015 at 9:54:15 PM permalink
Brad,

I wish you good fortune in your new job and all else you do. Don't be a stranger.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
beachbumbabs
beachbumbabs
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April 4th, 2015 at 9:57:58 PM permalink
Brad,

Glad to hear back from you, and that it was a better opportunity for you. I enjoyed meeting you and wish you all the best.
If the House lost every hand, they wouldn't deal the game.
ohiovegasguy
ohiovegasguy
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April 4th, 2015 at 9:58:11 PM permalink
Quote: Mission146

Brad,

I wish you good fortune in your new job and all else you do. Don't be a stranger.



Thanks Mission146,

It was a tuff decision as I have made many life long friends through Vegas Rover. I am proud of what was accomplished in a short time against all odds and excited to watch the company grow.

Brad Baker
ohiovegasguy
ohiovegasguy
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April 4th, 2015 at 10:00:38 PM permalink
Quote: beachbumbabs

Brad,

Glad to hear back from you, and that it was a better opportunity for you. I enjoyed meeting you and wish you all the best.



beachbumbabs,

It was great meeting you and learning a new table game! Hope to see you again down the road. Also glad Sugar Factory stopped serving that terrible food!

Brad Baker
AxelWolf
AxelWolf
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April 5th, 2015 at 12:04:22 AM permalink
Quote: ohiovegasguy

I though I would chime in for a minute. Thanks for all the great feedback from the cards provided to Wizard of Vegas members in January. It was an absolute pleasure meeting Wizard (Mike) and members at the meet. Last month I decided to leave Vegas Rover as I was offered a life changing job opportunity too good to pass up. Vegas Rover is in great hands with John and the future is bright for the company. Several new partners including Strip casinos were being negotiated as of last month. Tropicana's departure is actually great news for members as it was an exclusive deal that did not allow Vegas Rover to secure any other Strip properties. There should be no hard feelings towards Tropicana as they honored the match offer since last October. As with any deals program offers come and go with new management decisions.

Brad Baker

BS.....People (ploppies/non AP's) actually BOUGHT VR cards (no freebies)submitted them>> BEFORE<< the announcement. Offers have been sent in and VERIFIED (people who have SIGNIFICANT COIN IN ) Now have been denied. That's not right. Vacations have been budgeted set and planned , because of this BS people will have to spend a significant amount of money they didn't plan for at the last minute.

---------------------------------------------------------------------------------------------------------------------------

Thats Smoke and mirrors BS, claiming this is a good thing because Tropicana backed out, unless you're saying other casinos will offer the same or better deals.
(Exclusive match offer was the deal)

ILL bet 1k that's not true and that Zero properties will have an unlimited match offer exclusively through VR. Ill amend that to not unlimited and up to 2k max.

NO VEGAS CASINO WILL OFFER VR an EXCLUSIVE match offer up to 2k or better.

I'm confident there won't be a combined total of 2k in free play value on the strip.

-------------------------------------------------------------------------------------

If you're claiming many people got value taking advantage of the Tropicana deal..... We can estimate that easily. You're cards come with a consecutive members number. We can ask how many Free members here got VR cards and used them at Tropicana then we can figure out how many people actually bought VR cards and estimate how many took advantage of Tropicana offers over a few hundred Ill bet that number is LOW. (last report from a BLACK CARD HOLDER .....$40 BUCKS).

Will VR compensate anyone who suffered a loss due to counting on said Tropicana offer? (assuming Tropicana doesn't honor pending verify offers)

FYI VR is still advertising MATCHING TROPICANA OFFERS. That's FAULTS ADVERTISING IMO.

-------------------------------------------------------------------------------------------

I'm pissed that I referred people to BUY (again no freebies) VR cards and plan a LV trip at the Tropicana only to get screwed. Not to mention the people who others referred.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
VRJOHN
VRJOHN
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April 6th, 2015 at 11:05:02 AM permalink
Quote: AxelWolf

BS.....People (ploppies/non AP's) actually BOUGHT VR cards (no freebies)submitted them>> BEFORE<< the announcement. Offers have been sent in and VERIFIED (people who have SIGNIFICANT COIN IN ) Now have been denied. That's not right. Vacations have been budgeted set and planned , because of this BS people will have to spend a significant amount of money they didn't plan for at the last minute.

---------------------------------------------------------------------------------------------------------------------------

Thats Smoke and mirrors BS, claiming this is a good thing because Tropicana backed out, unless you're saying other casinos will offer the same or better deals.
(Exclusive match offer was the deal)

ILL bet 1k that's not true and that Zero properties will have an unlimited match offer exclusively through VR. Ill amend that to not unlimited and up to 2k max.

NO VEGAS CASINO WILL OFFER VR an EXCLUSIVE match offer up to 2k or better.

I'm confident there won't be a combined total of 2k in free play value on the strip.

-------------------------------------------------------------------------------------

If you're claiming many people got value taking advantage of the Tropicana deal..... We can estimate that easily. You're cards come with a consecutive members number. We can ask how many Free members here got VR cards and used them at Tropicana then we can figure out how many people actually bought VR cards and estimate how many took advantage of Tropicana offers over a few hundred Ill bet that number is LOW. (last report from a BLACK CARD HOLDER .....$40 BUCKS).

Will VR compensate anyone who suffered a loss due to counting on said Tropicana offer? (assuming Tropicana doesn't honor pending verify offers)

FYI VR is still advertising MATCHING TROPICANA OFFERS. That's FAULTS ADVERTISING IMO.

-------------------------------------------------------------------------------------------

I'm pissed that I referred people to BUY (again no freebies) VR cards and plan a LV trip at the Tropicana only to get screwed. Not to mention the people who others referred.




Okay, it's time to disperse some fact from fiction here. Only one person has ever been denied a match and that denial was made by the VP of Marketing at Tropicana. The VP even wrote the member who was denied with an explanation. A full refund of that members membership was made. 3 other matches were sent over at the exact same time and were approved. Tropicana is still matching offers up until the new offer expiration date. If Tropicana denys someone a match, I will gladly refund the member the full cost of the membership. Tropicana has approved offers over the $3,000 mark. I don't play games, we do not have false advertising, the offer is still valid. Tropicana management reserves all rights as per the terms of the deal which are clearly posted on the offer page. If for some reason Tropicana denys someone, the only thing I can do is offer the member a full refund, which I believe is the right thing to do.

Booking a trip before having confirmation of your plans is probably not a good idea... I have no control over someone who decides to book a trip before having a confirmation.

I suggest you read our full terms of use, this is something that has to be agreed upon when you purchase a membership.

- John
VRJOHN
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April 6th, 2015 at 11:44:09 AM permalink
Just to make sure no confusion of the updated expiration date of the Tropicana offer is made, a warning message has been placed on the Tropicana deal page of our website.

Most of our members are not advantage players and will benefit far greater from having additional strip properties with deals, than a single property with a match offer. I can understand the displeasure from larger bank roll advantage players, but as a straight shooter, I will tell you that you are not our target market or demo... I have to do what's best for the Vegas Rover brand and the brand as a whole is best served by having additional properties. As a growing company we have to be able to adapt on the fly. We eliminated 2 year memberships because they didn't make sense. We eliminated all the outstanding discount codes, because we had a ridiculous amount in varying values and I didn't believe they were being tracked accurately.

If you have hesitations about purchasing our card, than I implore you not to buy. We're a growing company and very much still a startup. Wait until such time you see a great enough value, that one deal isn't make or break for you.

Right now our focus is on expanding our technology (It was the original plan for Rover)... We have several potential partners waiting on some specific developments on our end, including custom integrations.

I won't be commenting on this thread further as it really doesn't serve a purpose. I've made my peace and I'm sorry AxelWolf if you hate me or the Vegas Rover brand.

I wish you all the best

-John
GWAE
GWAE
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April 6th, 2015 at 2:52:28 PM permalink
Lol John you are getting cranky over 1 person posting. you do realize that not everyone on this site is an AP. There are many ploppies on here as well including me that are your target audience.
Expect the worst and you will never be disappointed. I AM NOT PART OF GWAE RADIO SHOW
huge
huge
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May 23rd, 2015 at 3:30:40 AM permalink
Quote: ohiovegasguy

Basic Offers

Hotel Offers
30% Room Discount the D Casino Hotel Las Vegas
$35/$75 Room Discount Tuscany Suites (No resort fee)



First of all, please let me know if there's somewhere else I should be asking this question - I know this is a long thread and that you don't want new members contributing to the flame wars. PLEASE don't anyone reply to this post with attacks or stories about criminal records or blatant promotion - I just have a simple question about using the card for a hotel discount...

I'm thinking of signing up for a basic level Rover card primarily to take advantage of the Tuscany hotel room deal ($35/weeknight $75/weekend night, no resort fee). Can anyone who has the card let me know what limitations there are on how many nights I can use the discount for? Also, I understand that there are some blackout dates but I don't know specifically what they are - if you have that info as well it would help. I'm going to be in Vegas for a month starting in mid-June - I don't expect to be able to use the Tuscany discount for that whole time, but if I could get 2 weeks that would be great!

Thank you for any info ... and again, please let me know if I should post this question somewhere else.

-huge
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