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Bhappy
Bhappy
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August 25th, 2012 at 9:36:17 PM permalink
Well you all will have to wait little more than a year to go to Revel's funeral. But based on the posts I see on many boards, gamblers are begging for rooms at Revel.

The first year (09) Il went smoke free Jumer's made 70 million, Rhythm City 60, and Isle of Capri 89 million. In The seven month of '12, Jumers made 52, Rhythm city 30, and Isle 45. All three are in close proximity, and all have about 1,000 machines. From the casino visitation point of view Jumers pulls in more visitors. Per visitor spend for Jumbers is $68, Rhythm City $52, and Isle $77.5.
Mission146
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August 25th, 2012 at 9:56:03 PM permalink
Bhappy,

I guess I could just say that it doesn't answer my question, because I don't understand why the Revel, a BRAND-NEW RESORT establishment that is the only non-smoking game in town isn't kicking ass!!!

I would also like to thank Tiltpoul for his post after yours very much. It saved me from having to do the research on Amenities, search for Reviews, and all of the other associated crap that would go into attempting (if it could be countered) to counter your point.

I'm also attempting to be very deliberate and precise in stating that I do not think it is the proverbial, "Kiss of death," for a casino to go non-smoking. I'm simply stating that you have to be better in other areas, as well, to show better revenue. I'm also saying that it becomes nothing more than a speculative math problem if your casino is going to simply be, "As good," as the competition in other ways.

My point was that the mere act of being non-smoking, by itself, is not going to make up for a lacking in other areas that are even more important to your average casino patron.

The Wizard, for example, hates smoking. Do you think he would go to a smoking casino and play PA rules BJ, or go to a non-smoking casino and play BJ pays 6:5, no DAS, No Surrender, H17, No RS, Double on 10-11 only w/ Eight Decks at 25% Pen, if he was forced into the decision with $10,000 and he either had to double or lose it all?
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Mission146
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August 25th, 2012 at 10:04:52 PM permalink
Quote: Bhappy

Well you all will have to wait little more than a year to go to Revel's funeral. But based on the posts I see on many boards, gamblers are begging for rooms at Revel.

The first year (09) Il went smoke free Jumer's made 70 million, Rhythm City 60, and Isle of Capri 89 million. In The seven month of '12, Jumers made 52, Rhythm city 30, and Isle 45. All three are in close proximity, and all have about 1,000 machines. From the casino visitation point of view Jumers pulls in more visitors. Per visitor spend for Jumbers is $68, Rhythm City $52, and Isle $77.5.



Tiltpoul stated that Jumer's is the better casino in many regards, so that they have better gross revenue hardly comes as a surprise. I wonder why people spend more at Isle? That seems strange.

I am neither for nor against Revel going bankrupt/out of business/bought-out, or what have you. I don't care what happens to Revel. I am simply stating that going Non-Smoking, in and of itself, does not a successful casino make. If it did, then Revel would be the most profitable casino in AC given they are the only one doing it, would they not?
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Tiltpoul
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August 25th, 2012 at 10:24:33 PM permalink
Quote: Mission146

Tiltpoul stated that Jumer's is the better casino in many regards, so that they have better gross revenue hardly comes as a surprise. I wonder why people spend more at Isle? That seems strange.



Isle of Capri was among the first casinos open on a riverboat in the country (The President, which is kind of Rhythm City now was first). Isle has two hotels and a growing convention business, and although it has lost a lot of the draw from the Chicago area, it still does bring people from as far as Peoria, even though Peoria does have a casino. People are attracted to lower minimums and better comps.

Furthermore, Isle of Capri is relatively easy access with ample parking. Rhythm City (also owned by Isle) doesn't have a hotel and the parking is bad to terrible. Jumer's is pretty far out of the way nowadays, kind of in the middle of nowhere. However it is land-based and considerably nicer than the other two. Isle of Capri Casinos are mismanaged and they've lost a LOT of players because of it.
"One out of every four people are [morons]"- Kyle, South Park
EvenBob
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August 25th, 2012 at 10:29:23 PM permalink
Quote: Bhappy

Well you all will have to wait little more than a year to go to Revel's funeral. .



You think it'll take those bozo's a year to burn
thru a hundred mil? You don't know casino
exec's. It'll be gone by Feb.
"It's not called gambling if the math is on your side."
Mission146
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August 25th, 2012 at 10:35:44 PM permalink
Thank you, Tiltpoul.

That each visitor spends more there than the other two places makes sense, now.

BTW, have you gotten anything from Scioto Downs? In July, I got a mailer for $20 Free Play from July 16th-31st, again on August 1st-15th and then August 16-31st, which could be used more than once, but only once per time period.

Later on I got a mailer giving me $20 Free Play in three day sets which were Sun-Mon-Tue and Wed-Thurs-Fri for the entire month of August, but nothing for Saturdays, which makes sense. I thought about doing a LateP.M. Thurs./Early A.M. Wed. flex sort of thing, but it never panned out that way. I'm really hoping for a mailer for $50 Free Play on any given day, that'd be cool. They could even pick one specific day and I would make it up there.

I haven't gotten anything since the three-days deal, also useable more than once, do you think they're done with me?
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Bhappy
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August 26th, 2012 at 5:50:10 AM permalink
Quote: Mission146

I wonder why people spend more at Isle? That seems strange.



Smokers on an average do spend more than non-smokers.

Both the Isle, and Jumers went through about 100 million in renovation about the same time. First year it made less money than Isle, but now even though it is harder to reach it makes more than Isle. I believe (am almost sure) that Jumers is also a 'boat' - a single story boat. Just like the new casino - River in Chicago.
vendman1
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August 26th, 2012 at 7:14:36 AM permalink
Wow, good thread guys, I've really enjoyed reading it. To sum up a bit it seems like while the smoking/non-smoking issue is certainly hurting Revels business, they also seem to be doing poorly above and beyond the impact that is having on the revenue. As to what % of slot players smoke (seems this is where Revel is getting beat badly gaming wise). Just anecdotally having spent a lot of time in NJ casinos...it's higher than the 20% disucussed here, but maybe not as high as the 50% also mentioned. I'd say somewhere around a third is about right for AC. So that is obviously hurting them. Too bad, I thought smoke free was a smart move for them but maybe I was wrong. The times I've been there I've actively seen people get up from a table game and cash their chips so they could go all the way down to the boardwalk to smoke, sometimes they come back, sometimes not. That has GOT to be bad for business.

This resort is definitly what AC needs to rebound, but it just seems mismanaged. Though the question of if any one property can halt the decline of AC..is very much debatable.
Bhappy
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August 26th, 2012 at 7:32:14 AM permalink
Quote: Mission146

Bhappy,

I guess I could just say that it doesn't answer my question, because I don't understand why the Revel, a BRAND-NEW RESORT establishment that is the only non-smoking game in town isn't kicking ass!!!



That really is the $2.4 Billion question. It is too sophomoric by many back seat gamblers (who are pretending to be casino executives) to attribute the lack of traction on just the 'non-smoking' aspect.

No doubt it is one of the factor, but not THE FACTOR.

I believe they started their marketing in a very goofy way. They threw bunch of stuff to see what sticks. Initially, they did not have room/food/free play comping policy, they did not have 'tier' levels, gamblers did not and still might not know what the future rewards might be. Their comp earning rate is much better than others. AC market is tough, people are married to their casinos due to tier level comping. In addition, when they started matching tier levels many took their free rooms/food/free play, but did not play there. That combined with lack of affordable/economical amenities like food/rooms etc might have made it harder. It really is ridiculous to expect that people will pay almost double for the room compared to Caesar's or Borgata. Now I believe the initial phase of comping has passed, and second phase of comping based on play has begun, i.e. people are getting return offers. Of course the negative rumor mills by disgruntled or unhappy smokers was/is also on full throttle. That did not help much either. The 100 million will buy them time, and hopefully fine tune their operation.

No matter what the out come their model will be studied in many many Business Schools.
FleaStiff
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August 26th, 2012 at 7:45:38 AM permalink
That is the problem with "frequent gambling miles" or however you want to describe the card "loyalty" programs.

Revel can have "offers" but the acceptees can still gamble mainly at some other property and be rewarded.

Revel has to offer some sort of Mega Deal to actually stir feelings of disloyalty. Or else go through a lengthy process of rewarding its actual gamblers and instilling its own loyalty.

Revel may be interesting but if they really want to crack the market they have to be offering enough to buy gamblers from other joints and Revel may simply be not that great a deal and not that well heeled a deal.
Tiltpoul
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August 26th, 2012 at 8:11:49 AM permalink
Quote: Bhappy

Both the Isle, and Jumers went through about 100 million in renovation about the same time. First year it made less money than Isle, but now even though it is harder to reach it makes more than Isle. I believe (am almost sure) that Jumers is also a 'boat' - a single story boat. Just like the new casino - River in Chicago.



Jumers is not a boat. Illinois lifted the requirement that casinos be on a boat years ago, and about half now are no longer on boats. Rivers, Jumers, Casino Queen and Harrah's Joliet are all land-based casinos. Hollywood Joliet is on a barge, and the rest are still physically on boats. Indiana requires that all casinos be on a boat, and so French Lick is on a boat in a pond.
"One out of every four people are [morons]"- Kyle, South Park
Bhappy
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August 26th, 2012 at 8:19:19 AM permalink
Quote: Tiltpoul

Jumers is not a boat. Illinois lifted the requirement that casinos be on a boat years ago, and about half now are no longer on boats. Rivers, Jumers, Casino Queen and Harrah's Joliet are all land-based casinos. Hollywood Joliet is on a barge, and the rest are still physically on boats. Indiana requires that all casinos be on a boat, and so French Lick is on a boat in a pond.



are you sure about River?

The legal complexity of opening a new casino is staggering—just one aspect will have to serve to illustrate the maze that must be negotiated long before the first card is dealt: Underneath the Rivers Casino gaming floor is water, in a hollow subfloor supported by stilts.

“There’s a provision in the law that requires a certain number of inches of water be underneath the casino floor itself, so we had to put [beams that water circulates through] underneath the building,” Bluhm says. “It’s silly. The floor of the casino itself has to be on top of water wherever we have gaming positions. It cost us extra to do that.”

http://michiganavemag.com/personalities/articles/the-gambler?page=2

Jumers

.......This decision allowed for design of the casino without either of the previously-considered expensive foundation systems. Another unique aspect of this project was the “on water” gaming floor, as required by the State Gaming Commission.

http://www.clark-eng.com/site/projects/hospitality/JumersCasino.html

don't forget that I put 'boat' - quotation mark.
Bhappy
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August 26th, 2012 at 8:29:55 AM permalink
Quote: FleaStiff

That is the problem with "frequent gambling miles" or however you want to describe the card "loyalty" programs.

Revel can have "offers" but the acceptees can still gamble mainly at some other property and be rewarded.

.



I believe they are clamping down on those free loading abusers. I believe they are telling them based on their play history their room will no longer be 'FREE'.
Mosca
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August 26th, 2012 at 11:53:32 AM permalink
If they did the research, they would have come to the same conclusions we have. The only answer I have for Revel's existence at the expense of the citizens of New Jersey is that some people calculated how much they could personally take out of its construction and completion, and then went ahead and took it, and here we are. With everyone looking at each other and shrugging shoulders, saying, "I diunno, I dunno, what happened?" With some shrugging knowingly, some shrugging ignorantly, and some shrugging suspiciously, but here we are.
A falling knife has no handle.
Doc
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August 26th, 2012 at 12:42:21 PM permalink
I have only been to Revel one time, during the daytime on a Wednesday in July, so my observations may not be representative.

My impression of the casino-level of the facility was that an abundance of floor space was devoted to retail shopping, with most of that space never having been rented/occupied. It seemed I had to look for the games and that they were presented almost as an afterthought added to an unfinished mall. Maybe we just wandered down the wrong hallway.
IvanYerkanoff
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August 26th, 2012 at 1:45:49 PM permalink
I've talked about this at length before but I'd be happy to rehash some of my thoughts on Revel. Revel had issues from the start in this perfect storm of events of recent years. Financial issues for Revel started at the very beginning. Construction on Revel began just in time to see some recessionary issues impacting the project. Construction was halted at a point or points that required Governor Bluto of New Jersey to step in and spend some cash... not his cash but someone 'er others. This was all going on just as competition in the gambling business was exploding all over the place with many local states seeing the dollar signs and jumping on the gambling bandwagon. Pennsylvania was hard and heavy on their casino endeavors and it was thought that PA casinos would only take about 10% of AC's action. The suits guessed wrong and the number was high enough to mean immediate danger to AC casinos in general as it turned out later on.

Smoking-
I think Revel had it in mind to take a chunk out of Borgata, the most successful of AC casinos. They have barely put a dent in it thus far. I've gone between the two casinos (Revel and Borgata) at the same time of day to find Borgata was packed and busy whereas Revel was sort of slow to say the least given the size of the place. I didn't notice any rudeness on the part of the employees or reasonable quality of service as was mentioned in a few of these posts. I did have a few interesting conversations with people as to the nonsmoking issue, one of which was a casino employee talking about how in his opinion the Asian pit was doing poorly due to the smoking ban. Another conversation involved talking to a couple of guys from way off someplace visiting AC that they were getting fined $250 for smoking in their room. Apparently they were unaware of or did not heed the smoking ban, set off an alarm in their room and some ninja anti-smoking police nailed them. They were NOT happy and mentioned something about not coming back anyday soon sort of thing. I realize that only 20% of the gaming floor is available as smoking areas in AC casinos and maybe question how rational it was to make the whole place nonsmoking.

Gaming-
Guess what AC?!?! PA offers better a better blackjack game hands down and they have taken most of the serious blackjack action out of AC and into PA. PA does a huge volume of blackjack business because they are taking less of a gouge out of the players... Plain and simply your money is going to last longer in PA. Gaming whizbangs in AC thought the public was too stupid to perceive this but veteran blackjack players were quick to notice much more favorable rules in PA. When you have blackjack players that live in, near or around AC travelling into Pennsylvania to play blackjack this may be a strong indicator! Typically crummy AC blackjack rules have remained unchanged and the competition has taken full advantage of that. It's paying off for them. There is only so much of the gambling "pie" to go around. When you give players favorable playing conditions and their gaming dollar lasts a little longer they are happy! If the casino's goal is to as quickly as humanly possible fleece the gambler for all they can while they can, then they are going to lose business and they are not thinking in the long term. Unhappy and losing gamblers are quick to seek other venues to change their "crummy luck". Throwing them a bone every once in a while keeps them coming back. This effects all AC casinos and not just Revel though.

Atmosphere-
Let's say you are a wild and crazy guy with a fat pile of money in your pocket. You have been to both Revel and Borgata and you are making the choice on which to go to--- The clear answer is Borgata and let me tell you why! There is something that Governor Bluto didn't think about. This might be because he hasn't seen his penis since 1969 but I don't know for sure... All the spiffy architectural design, the opulence and grandeur in the world will not fill the place up with one thing that Borgata has going for it. Our wild and crazy guy can go to Revel and hang out with some middle-aged nonsmoking analretentive housewives or he can go to Borgata where on a Friday or Saturday night all of the women in that 21-23 age bracket have the "Let's see who can dress up the hottest and sluttiest contest". Yes, they rove the place in packs and it is truly a spectacle to behold in awe if you are a fan of the female form. My girlfriend thinks nothing of it if I say I am going to Tropicana but she gets visibly nervous if I say I am going to Borgata... Why is that? It all comes down to whether I want to witness Gov. Jabba the Hut make a speech in a fancy building or do I want to see packs of seductively clad semi-drunk women in all their beauty and splendor?
pacomartin
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August 26th, 2012 at 1:52:51 PM permalink
Quote: Mosca

The only answer I have for Revel's existence at the expense of the citizens of New Jersey is that some people calculated how much they could personally take out of its construction and completion, and then went ahead and took it, and here we are.



It is frightening how many decisions are made based on profits during the construction (or manufacturing ) period. Even the smoking/ non smoking decision regarding slot player. There must have been some research that indicates how slot player would react to non-smoking that would indicate that Revel would end up near the bottom. If it isn't the smoking, perhaps slot players are not turned on by nice restaurants and stores. They must be afraid the machines have very high house edge.

$/slot machine day Casino
$150 Revel
$153 Resorts
$178 Trump Plaza
$195 Golden Nugget
$230 Tropicana
$257 Showboat
$272 Trump Taj Mahal
$280 Ballys
$285 Atlantic Club
$331 Ceasars
$351 Harrah's
$400 Borgata
EvenBob
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August 26th, 2012 at 1:57:42 PM permalink
Quote: IvanYerkanoff

or do I want to see packs of seductively clad semi-drunk women in all their beauty and splendor?



There is something to be said for packs of young
women in that age group. At Soaring Eagle in MI,
its in a university town and you can gamble at 18.
So on Fri and Sat night its indeed packs of girls
from 18-23 and your head swivels so much it that
don't even bother trying to play BJ, you can't
concentrate.
"It's not called gambling if the math is on your side."
Bhappy
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August 26th, 2012 at 2:42:34 PM permalink
Quote: IvanYerkanoff


Smoking-
Another conversation involved talking to a couple of guys from way off someplace visiting AC that they were getting fined $250 for smoking in their room. Apparently they were unaware of or did not heed the smoking ban, set off an alarm in their room and some ninja anti-smoking police nailed them. They were NOT happy and mentioned something about not coming back anyday soon sort of thing. I realize that only 20% of the gaming floor is available as smoking areas in AC casinos and maybe question how rational it was to make the whole place nonsmoking.



Perhaps many gamblers are unaware, but majority of up scale Hotels NOW are Non-smoking. Recently, an Indian casino built a 100% non-smoking hotel in their smoking casino. Majority of national car rental companies have non smoking vehicle fleet. You may want to test them by smoking, but be prepared to pay for defumigation.

Suddenly, the 20% rule has become favorite mantra of smoking crowd. In reality it is a big fat joke. Taj had the audacity of designating middle of crap tables as non smoking, while permitting smoking on the perimeter. Smokers may not realize it (perhaps they have lost the ability to smell), but all the casinos on the boardwalk are dumpy, stinky, and moldy.

Just don't go to Revel and be happy with whatever place makes you happy.
pacomartin
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August 26th, 2012 at 5:14:21 PM permalink
Quote: Bhappy

Smokers may not realize it (perhaps they have lost the ability to smell), but all the casinos on the boardwalk are dumpy, stinky, and moldy.



I am not defending smoking. I am just trying to decipher what happened at Revel. The table games seem to be doing OK, so there is clearly a difference in the mindset among table game players. But dead last in the per machine day revenue is a telling statistic.

In addition, the Revel does not seem to be doing anything for the state government's objective to stop the tide started in January 1997 when the first Philadelphia racino opened, and reverse the losses to the state.

total casino win fell
9.5 percent in July 2012
0.6 percent in June 2012
9.5 percent in May 2012
10.0 percent in April 2012
SanchoPanza
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August 26th, 2012 at 5:42:04 PM permalink
Quote: IvanYerkanoff

Another conversation involved talking to a couple of guys from way off someplace visiting AC that they were getting fined $250 for smoking in their room. Apparently they were unaware of or did not heed the smoking ban, set off an alarm in their room and some ninja anti-smoking police nailed them. They were NOT happy and mentioned something about not coming back anyday soon sort of thing.


State law prohibits smoking in all the hotel rooms in New Jersey.
Quote: IvanYerkanoff

PA offers better a better blackjack game hands down


In what ways?
Quote: IvanYerkanoff

And they have taken most of the serious blackjack action out of AC and into PA.


Cite?
Tiltpoul
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August 26th, 2012 at 6:26:41 PM permalink
Quote: pacomartin

I am not defending smoking. I am just trying to decipher what happened at Revel. The table games seem to be doing OK, so there is clearly a difference in the mindset among table game players. But dead last in the per machine day revenue is a telling statistic.



I don't think it was the smoking issue at all for the slot players; I think it had to do with a late entry into the player's card program. Remember, the website didn't even MENTION the players program until AFTER the grand opening, and Revel was already open for about 7 weeks between that time. That's enough time to upset the touring bus groups who need the points to pay for lunch or whatever.

Also, the "sexy environment" or whatever you want to call it really appeals to the younger, hip crowd, most of whom are going to venture into table games and maybe spend 20-40 bucks on the slots. The core slot player is concerned about making points and what they can do with those points. Revel's program is kind of nebulous when it comes to defining that, so to me, it's no surprise that the slot revenue is down.

To the comments about BJ being better in PA, I think this is also a huge overstatement. Yes, the rules in PA are better mostly because of state guidelines. Don't expect it to stay that way much longer; eventually the government will cave in and allow rules to get worse. Besides, the casual blackjack player doesn't care about rules, and may even dislike S17. The hardcore BJ player may seek such edges, but the casinos don't really make that much money on them anyways.

The PA argument is stronger when you realize you don't have to drive for miles to get your gaming fix. When it was just slots, the table game player still had to drive to AC. Now they don't... eventually the PA casinos will lose revenue to Ohio, New York and all the surrounding states when they introduce gambling too.
"One out of every four people are [morons]"- Kyle, South Park
Bhappy
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August 26th, 2012 at 6:50:32 PM permalink
They basically built a Nordstrom or Neiman Marcus in a ghetto.
FleaStiff
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August 26th, 2012 at 9:00:06 PM permalink
Anyway you look at it, Bogatta is doing something right and Revel is doing something wrong.

A good measure of it may relate to food and beverage service, comped rooms, etc. and yes, a good deal of it may relate to the Montecito's "Its a casino, not a convent: Show them" theme.
EvenBob
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August 26th, 2012 at 9:10:06 PM permalink
Quote: FleaStiff

Anyway you look at it, Bogatta is doing something right and Revel is doing something wrong.



This isn't too hard to figure out. The customer
base has eroded to the point where there is not
enough business to support all the casinos.
So the one that has the wackiest rules gets
hurt the most, the Revel.
"It's not called gambling if the math is on your side."
IvanYerkanoff
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August 26th, 2012 at 10:07:24 PM permalink
Quote: EvenBob

There is something to be said for packs of young
women in that age group. At Soaring Eagle in MI,
its in a university town and you can gamble at 18.
So on Fri and Sat night its indeed packs of girls
from 18-23 and your head swivels so much it that
don't even bother trying to play BJ, you can't
concentrate.



Thank you Bob and I am hurriedly writing that down... Soaring Eagle MI!!! In my instance though, I am talking about our hypothetical wild and crazy guy with a short equal distance to either Borgata or Revel and did not throw in additional option of neither and go an extra 800 miles to Soaring Eagle in Michigan but hypothetically speaking of course, a wild and crazy enough guy would at least give consideration to this third option! Got to remember... Soaring Eagle... Soaring Eagle...
EvenBob
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August 26th, 2012 at 10:42:21 PM permalink
Quote: IvanYerkanoff

Thank you Bob and I am hurriedly writing that down... Soaring Eagle MI!!! .



For sure I'm a dirty old man, but at what age
exactly do young girls stop looking wonderful.
I suspect its on your death bed. Maybe...

When men of any age watch porn, do they seek
out women of their own age or go right for
the 'co-ed' category. Ridiculous question..
"It's not called gambling if the math is on your side."
IvanYerkanoff
IvanYerkanoff
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August 26th, 2012 at 10:56:30 PM permalink
Quote: SanchoPanza

State law prohibits smoking in all the hotel rooms in New Jersey.

Sancho, unless this is some NJ state law that was enacted in the last few days, this is false. Maybe you need to research this NJ state law. I'm not an attorney but I stayed at a Holiday Inn express last night...
My girlfriend smokes so I always get a smoking room. I would get a smoking room even if I don't smoke though and let me tell you why. Let's get back to our wild and crazy guy that managed to get to Borgata instead of Revel. In Borgata he runs into a hot-looking Swedish massage girl type and ends up back at his room with her. She seductively slips off her shoulder straps to reveal a bit more of the most beautiful woman he has ever seen in his life. She is stunning... her top falls and she is nude from the waist up. She smiles at him as she strolls over toward the bed.

She goes to the nightstand and pulls out a cigarette. She puts it to her lips and is about to light it when he says, "Oh my God don't light that are you crazy?!!! You can't do that in here! Get out of here and get down to the boardwalk with the rest of the smokers, Missie! I'll have none of that going on in MY room!"

In what ways?

In what ways is PA blackjack different from AC blackjack, Sancho? Blackjack is a many splendored thing. Rules vary from place to place and from table to table even! Some of these rules are good for the player and some of these rules are good for the house. This is a game where fractions of a percentage point mean a lot and a few rules that shave down the house edge even a tiny bit means a lot as far as stretching your gambling dollar. Is it worth it to drive an extra hour in order to play a game in which you have a surrender option and the dealer stays on soft 17? Of course it is!



Cite?

Cite what? That a huge volume of green and black action at the blackjack tables has gone from AC to PA? This is not only evident on paper comparing casino revenue results but it's also obvious from the standpoint of simple observation. Where blackjack pits have shut down in NJ, they have emerged in PA. I play a lot of blackjack so I see a whole lot of those green and black action sorts of people in PA that I no longer see in AC! Nearly all of these people are serious cash cows for any casino they frequent, as they are hunch, luck, progression or otherwise players. Even though they are not AP's or counters by any stretch of the imagination, at least they know more favorable conditions when they see them and know that their gambling dollars will go much farther in Pa than they will in AC, which is good considering how much money they are throwing around.

Mission146
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August 27th, 2012 at 8:08:40 AM permalink
Quote: Bhappy

That really is the $2.4 Billion question. It is too sophomoric by many back seat gamblers (who are pretending to be casino executives) to attribute the lack of traction on just the 'non-smoking' aspect.

No doubt it is one of the factor, but not THE FACTOR.



I'm not pretending to be a casino executive, I'm pretending to hold a Bachelor's Degree in Economics and to have over five years of hospitality management to go along with (including Hospitality) eight years of general management experience. My goal everywhere I have ever been is to either maximize revenue or sales, I play the same game they do, they just play with much bigger numbers.

I also did not necessarily say that the NS is hurting them, I'd have to see the surveys and they'd have to ask specific enough questions...which never happens. Guys with Advanced Marketing Degrees from Harvard Business that are incapable of asking a meaningful question, that's something I find hilarious.

In any event, the main problem seems to be their customer service. The point that I have been trying to make is that even IF being fully NS provided any kind of an advantage, you still have to be a superior (or as good of a) place to go in the other areas. That's all I have been trying to say. I have read continuous complaints about the CS there, and it has apparently not changed yet.

It must change. What else could be wrong with the place? It's brand new, so the property condition has to be no worse than as good as anywhere else. I understand they are not going to have built in customer loyalty, but certainly the majority of locals who gamble checked the place out at least once. What's wrong with it? Everyone is screaming customer service...
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Bhappy
Bhappy
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August 27th, 2012 at 8:13:57 AM permalink
"I would get a smoking room even if I don't smoke though and let me tell you why. Let's get back to our wild and crazy guy that managed to get to Borgata instead of Revel. In Borgata he runs into a hot-looking Swedish massage girl type and ends up back at his room with her. She seductively slips off her shoulder straps to reveal a bit more of the most beautiful woman he has ever seen in his life. She is stunning... her top falls and she is nude from the waist up. She smiles at him as she strolls over toward the bed.

She goes to the nightstand and pulls out a cigarette. She puts it to her lips and is about to light it when he says, "Oh my God don't light that are you crazy?!!! You can't do that in here! Get out of here and get down to the boardwalk with the rest of the smokers, Missie! I'll have none of that going on in MY room!"

It is a nice day (wet) dream. The girl is filthy warehouse full of STD transmitting germs, still you won't be able to afford her price. Did you know that majority of smokers have poor hygiene? Majority of them don't flush or wash hands or brush their teeth.

And if you don't pay, her pimp is right outside the door with a weapon.
FarFromVegas
FarFromVegas
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August 27th, 2012 at 8:18:47 AM permalink
I'm not surprised to see more smokers in the slot banks--it only takes one smoker to drive out 10 nonsmokers in the vicinity.

I will play in a smoking casino with good customer service, decent games, and generous comps. I have a ton of free play waiting at one casino if I ever make it back to AC, and I will definitely check out Revel when I'm there simply because it is non-smoking, but if I don't enjoy the experience I won't go back. I will stick to the non-smoking slots at my casino of choice, and hope for courteous smokers at the tables.
Each of us is entitled to his own opinion, but not to his own facts. Preparing for a fight about your bad decision is not as smart as making a good decision.
buzzpaff
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August 27th, 2012 at 8:20:26 AM permalink
Quote: Wizard

As a clean air advocate, I hope they make it as a non-smoking casino.




What about all the smoke coming from management burning OPM ?
Mission146
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August 27th, 2012 at 8:20:32 AM permalink
Quote: FarFromVegas

I'm not surprised to see more smokers in the slot banks--it only takes one smoker to drive out 10 nonsmokers in the vicinity.

I will play in a smoking casino with good customer service, decent games, and generous comps. I have a ton of free play waiting at one casino if I ever make it back to AC, and I will definitely check out Revel when I'm there simply because it is non-smoking, but if I don't enjoy the experience I won't go back. I will stick to the non-smoking slots at my casino of choice, and hope for courteous smokers at the tables.



(Emphasis Added)

Game-Set-Match

Thanks, FarFromVegas.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Bhappy
Bhappy
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August 27th, 2012 at 8:20:49 AM permalink
Quote: Mission146



I also did not necessarily say that the NS is hurting them, I'd have to see the surveys and they'd have to ask specific enough questions...which never happens. Guys with Advanced Marketing Degrees from Harvard Business that are incapable of asking a meaningful question, that's something I find hilarious.

In any event, the main problem seems to be their customer service. The point that I have been trying to make is that even IF being fully NS provided any kind of an advantage, you still have to be a superior (or as good of a) place to go in the other areas. That's all I have been trying to say. I have read continuous complaints about the CS there, and it has apparently not changed yet.

It must change. What else could be wrong with the place? It's brand new, so the property condition has to be no worse than as good as anywhere else. I understand they are not going to have built in customer loyalty, but certainly the majority of locals who gamble checked the place out at least once. What's wrong with it? Everyone is screaming customer service...



That I agree with you. Lack of CS combined with very high prices, lack of clearly defined reward/marketing program, and lack of reasonably priced food option - I am not talking about all you can eat Mickey D buffets.

If they had that, they could very easily siphon off enough customers to get going.
IvanYerkanoff
IvanYerkanoff
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August 27th, 2012 at 11:35:45 AM permalink
Quote: Bhappy

"I would get a smoking room even if I don't smoke though and let me tell you why. Let's get back to our wild and crazy guy that managed to get to Borgata instead of Revel. In Borgata he runs into a hot-looking Swedish massage girl type and ends up back at his room with her. She seductively slips off her shoulder straps to reveal a bit more of the most beautiful woman he has ever seen in his life. She is stunning... her top falls and she is nude from the waist up. She smiles at him as she strolls over toward the bed.

She goes to the nightstand and pulls out a cigarette. She puts it to her lips and is about to light it when he says, "Oh my God don't light that are you crazy?!!! You can't do that in here! Get out of here and get down to the boardwalk with the rest of the smokers, Missie! I'll have none of that going on in MY room!"

It is a nice day (wet) dream. The girl is filthy warehouse full of STD transmitting germs, still you won't be able to afford her price. Did you know that majority of smokers have poor hygiene? Majority of them don't flush or wash hands or brush their teeth.

And if you don't pay, her pimp is right outside the door with a weapon.



Whew! I'm glad you clarified this for me, BHappy. Now I know... Every woman you may encounter out there is a stone cold hooker, a warehouse full of STD transmitting germs and a pimp is nearby with a gun. Even if she is from Iowa and visiting with her two sisters and her mother, she is seriously suspect. As soon as she pulls out a cigarette, you know that despite any appearances she will not flush the toilet, wash her hands or brush her teeth so kick her out to the boardwalk ANYWAY! BHappy, you are scaring me a little with this... Have you ever socialized with a woman that is NOT a hooker? This toilet flushing and hand washing thing is scary... I mean, since my girlfriend is a smoker shouldn't I be fearful that she will smear her feces all over the mirror and the walls in my bathroom with her unwashed hands since she must be a filthy person because she smokes? What smoker DOESN'T smear their feces all over the bathroom walls and mirrors with their bare hands... I guess it's only a matter of time before she does it.
EvenBob
EvenBob
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August 27th, 2012 at 11:39:29 AM permalink
Quote: IvanYerkanoff

What smoker DOESN'T smear their feces all over the bathroom walls and mirrors with their bare hands... I guess it's only a matter of time before she does it.



Dude, she already does it, all smokers do. I
thought everybody knew that..
"It's not called gambling if the math is on your side."
Bhappy
Bhappy
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August 27th, 2012 at 12:35:33 PM permalink
Quote: EvenBob

Dude, she already does it, all smokers do. I
thought everybody knew that..



Finally, we agree on something bro.
Mission146
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August 27th, 2012 at 1:15:21 PM permalink
I just laughed at the comment, I thought he was intentionally trying to be facetious, still do.

I know that I am a tall, dark and handsome smoker with personal hygiene that is beyond reproach...my fingernails are the only exception...I chew them constantly.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
EvenBob
EvenBob
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August 27th, 2012 at 1:21:03 PM permalink
Quote: Mission146



I know that I am a tall, dark and handsome smoker with personal hygiene that is beyond reproach...



Isn't that an oxymoron? How can you say that
when your clothes stink like smoke, your breath
and car and probably house stink like smoke.
Smoking is the opposite of good personal hygiene.
"It's not called gambling if the math is on your side."
Bhappy
Bhappy
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August 27th, 2012 at 1:28:16 PM permalink
Quote: EvenBob

Isn't that an oxymoron? How can you say that
when your clothes stink like smoke, your breath
and car and probably house stink like smoke.
Smoking is the opposite of good personal hygiene.



I was just about to say that. Your words are better than mine though.
EvenBob
EvenBob
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August 27th, 2012 at 1:33:14 PM permalink
Quote: Bhappy

I was just about to say that. Your words are better than mine though.



My dad always had a specific 'dad' smell when
I was a kid. It wasn't till much later that I realized
he stunk of cigarette smoke all the time, he reeked
of it. But to a kids nose, it was how dad smelled, it
was part of who he was. It was stale smoke with
a little lighter fluid smell thrown in from his Zippo.
"It's not called gambling if the math is on your side."
Bhappy
Bhappy
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August 27th, 2012 at 1:37:18 PM permalink
Quote: EvenBob

My dad always had a specific 'dad' smell when
I was a kid. It wasn't till much later that I realized
he stunk of cigarette smoke all the time, he reeked
of it. But to a kids nose, it was how dad smelled, it
was part of who he was. It was stale smoke with
a little lighter fluid smell thrown in from his Zippo.



'Dad smell"....I never thought of it like that.
Mission146
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August 27th, 2012 at 1:57:51 PM permalink
Quote: EvenBob

Isn't that an oxymoron? How can you say that
when your clothes stink like smoke, your breath
and car and probably house stink like smoke.
Smoking is the opposite of good personal hygiene.



You've smelled me? That's creepy. I thought you lived in Michigan...

1.) With exception to the casino, I smoke four cigarettes per day.

2.) With exception to the casino, I NEVER smoke indoors.

3.) I don't smoke in my house/car.

4.) I brush my teeth four times per day, usually, never less than twice.

5.) I shower within an hour of leaving the house, regardless of where I am going, regardless of whether or not I have showered that day.

6.) Pursuant to #1 and #5, if you see me at all, chances are I have only smoked two or less cigarettes since my most recent shower. I sometimes wear cologne, but not usually.

7.) My hair is cut, my goatee is trimmed, my clothes are clean...with a possible strike for double-wearing jeans if I don't sweat...but they don't really need washed once/wear. Everything else is, though.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
EvenBob
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August 27th, 2012 at 2:00:36 PM permalink
Quote: Mission146



1.) With exception to the casino, I smoke four cigarettes per day.

.



FOUR?? You aren't a smoker, gimmee a break. Thats
like saying you're a drinker and you have one beer a
day.
"It's not called gambling if the math is on your side."
SanchoPanza
SanchoPanza
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August 28th, 2012 at 3:20:36 PM permalink
Quote: IvanYerkanoff

I always get a smoking room. I would get a smoking room even if I don't smoke.


By default all hotel rooms in New Jersey are nonsmoking except those specifically designated for that. Sorry for the overstatement.
FleaStiff
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August 28th, 2012 at 4:58:20 PM permalink
Quote: Bhappy

And if you don't pay, her pimp is right outside the door with a weapon.

Or worse... you might find just why she is so far naked only from the waist up.
But such things can happen in ANY hotel.
A lot of middle aged men think they become visible to young women when they are in a casino but its only their wallets and chips that are actually visible.
buzzpaff
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August 28th, 2012 at 6:05:08 PM permalink
" A lot of middle aged men think they become visible to young women when they are in a casino but its only their wallets and chips that are actually visible. "

I don't have a problem with that. LOL
Bhappy
Bhappy
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August 28th, 2012 at 6:18:57 PM permalink
Only in dreams a gorgeous woman would walk in to a casino room with a stranger. Most of the time it is the hairy fat retired sumo wrestling mama from Uzbekistan.
vendman1
vendman1
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August 28th, 2012 at 6:22:22 PM permalink
Hey!!! chicks from Uzbekistan are hot, especially the hairy weightlifter types :)
Bhappy
Bhappy
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August 28th, 2012 at 8:08:28 PM permalink
Quote: vendman1

Hey!!! chicks from Uzbekistan are hot, especially the hairy weightlifter types :)



OK the weightlifter types are hot, but what about sumo-wrestling mamas?
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