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I used to really like Caesars palace back in the 80's.
After more than a few bad experiences with staff and policy, at Harrahs properties
I vowed to campaign against them.
I hope anyone reading this will consider walking right by these casinos.
Not surprisingly, William Harrah started as a bingo hustler.
Things haven't changed all that much, IMO.
List of Caesars Entertainment properties
Contains all properties owned or operated by Caesars Entertainment Corporation
Bally's
Bally's Atlantic City
Bally's Las Vegas
Caesars
Caesars Atlantic City
Caesars Palace
Caesars Windsor
Harrah's
Harrah's Ak-Chin Casino
Harrah's Atlantic City
Harrah's Cherokee
Harrah's Chester
Harrah's Council Bluffs
Harrah's Joliet
Harrah's Lake Tahoe
Harrah's Las Vegas
Harrah's Laughlin
Harrah's Louisiana Downs
Harrah's Metropolis
Harrah's New Orleans
Harrah's North Kansas City
Harrah's Reno
Harrah's Rincon
Harrah's St. Louis
Harrah's Tunica
Horseshoe
Horseshoe Bossier City
Horseshoe Council Bluffs
Horseshoe Hammond
Horseshoe Casino Tunica
Horseshoe Southern Indiana
Horseshoe Casino Cleveland
Horseshoe Casino Cincinnati
Other Casinos
Nevada
Bill's Gamblin' Hall and Saloon
Flamingo Las Vegas
Harveys Lake Tahoe
Imperial Palace
O'Sheas Casino
Paris Las Vegas
Planet Hollywood Casino and Resort
Rio All Suite Hotel and Casino
Europe and Africa
Playboy Club London
The Sportsman Casino
Golden Nugget London
The Casino at the Empire
The Rendezvous Casino Southend
The Rendezvous Casino Brighton
Manchester235
Alea Nottingham
Alea Glasgow
Alea Leeds
The London Club Cairo
Caesars Cairo
Emerald Casino Resort
Mississippi
Grand Biloxi
Margaritaville Casino and Resort
Tunica Roadhouse Casino & Hotel
New Jersey
Showboat Atlantic City
The Wild Wild West Casino
Golf clubs
Atlantic City Country Club – Northfield, NJ
Cascata Golf Course – Las Vegas, Nevada
Chariot Run Golf Course – Laconia, Indiana
Cottonwoods Golf Course – Tunica, Mississippi
Grand Bear Golf Course – Gulfport, Mississippi
Rio Secco Golf Club - Henderson, Nevada
Caesars Golf - Macau SAR, China
Owner: Hamlet Holdings • Annual revenue: $7.11 billion USD • Employees: 85,000 • Website: caesars.com
Categories: Caesars Entertainment Corporation
Quote: WongBoI personally detest Caesars / Harrahs for their greedy policies and cheap approach to their customers.
They are the Evil Empire, so how did they get to own every casino in town and owe so much money to everyone?
Don't they do anything right?
Quote: WongBoI personally detest Caesars / Harrahs for their greedy policies and cheap approach to their customers.
Details? It's hard to get people to join a boycott ont he basis that you don't like something.
I stayed at IP in '09 and Rio in 2010. Considering each property's quality, they were both good for the money paid. And since I just don't play that much, comps and other associated policies don't concern me. I also bought the 24 hour buffet of buffets pass in 2010, which was entirely satisfactory in every way.
I don't actually play at Caesars' proeprties. But I would stay at their hotels if convenient or if I wanted to. And they still don't charge resort fees.
Bad food, dirty restrooms, watery drinks,
Desperate financial straits likely to make things even tighter.
had any of those problems you list.
I have mostly experienced these problems at
Their NJ properties: Caesar's AC, Ballys AC, Showboat, WildWest, Harrah's AC.
And Harrah's Chester.(PA)
If you are satisfied with your experiences by all means continue to enjoy yourself.
I know I am not alone in my opinion.
Quote: WongBorude staff,
I did have a small bad experience in '09 at a craps table in Bally's. And an obnoxious employee at the player card desk in '08 in paris. otehr than that, all the Harrah's/Caesars staff has been friendly and curteous.
Quote:bad payables, high house edge games,
Yes, indeed. And gimmicky side bets like 6-card bonus. The only Caesars proeprty I regularly play at is Bill's, because I like Rapid Craps (I'd like it better at more than 3,4,5X, ofc ourse). That's why I don't play there. But they tend to have good deals for lodging, and as noted before the buffet pass is a very good deal.
Quote:Bad food, dirty restrooms, watery drinks,
Hmm. I did try the buffets at Harrah's, Rio, Paris and PH, and they were good enough for a Vegas buffet (pretty good desserts, too). I ate a burger at a restaurant in Bill's, which was above average for a burger anywhere. All the food I consumed at IP in '09 was edible and non-poisonous, and that's the bets I can say about it ;) I dind't order any drinks. the restrooms I recall using were fine.
Just saying...
I have also had disapointing experiences with the CET properties in AC, and no problems in Vegas.
We were discussing the quality of CZR properties.
If you don't agree, enjoy them while you can.
They are $20 billion in debt, with 2011 interest expenses of $2.12B and EBIDTA of $1.94B.
Quote: WongBorude staff, bad payables, high house edge games,
Bad food, dirty restrooms, watery drinks,
Desperate financial straits likely to make things even tighter.
I have found the bad paytables and high house edge games in Vegas, but in San Diego Harrah's has the most liberal paytables and games. I have not experienced the bad food, dirty restrooms, watery drinks, or rude staff. They have also been very generous with me with the comps, more than any other casino I have developed a relationship with. I don't like the fact that 80% of the strip is owned by 2 companies and I prefer looser houses to tighter ones, but I feel like the comps make up for the lower paytables. Besides, I can avoid the lousy games and play the good games.
On a seperate note, it bothers me when someone complains about a company being "greedy". Everybody is greedy. It is part of the fundamental human condition. And the gamblers are just as greedy as the house. Are we not greedy? We demand 100% + VP tables, the best rules at BJ, free drinks, meals, hotel rooms, oh and throw in some promotional chips and slot play while you are at it. Our greed is good but Gary Loveman's greed is bad? Frankly, if you think that greed is bad (I don't) I think I can make a strong case that player greed is worse. We demand that people build opulent billion dollar resorts and fill them with games that can be beaten in the long run...
Instead of punishing them for being "greedy" why don't we just find the best deal for each of us individually, patronize those places.
They don't comp your drinks unless you are a diamond card, but I think that has something to do with being in Iowa (as the other casino's don't do it either)..
Anyway, their craps tables are 100x odds. On the buy bets, they take $1 for every $39 bet. On the lay, they take $1 for every $39 won.
I'm not sure how they rate you. It's really hard to know. Maybe I should ask next time I'm in there and it's quiet.
Quote: TriplellHorseshoe Council Bluffs is a HET property. They don't comp your drinks unless you are a diamond card, but I think that has something to do with being in Iowa (as the other casino's don't do it either)..
If you ask the pit to comp your drinks, they will. They'll buy the table a round, thought Diamond players don't really get to take advantage of that
Quote: TriplellAnyway, their craps tables are 100x odds. On the buy bets, they take $1 for every $39 bet. On the lay, they take $1 for every $39 won.
Actually, they'll give a buy bet on a $10 bet, only costing you $1 on wins only. It's a pretty good deal.
Quote: WongBorude staff, bad payables, high house edge games, Bad food, dirty restrooms, watery drinks, Desperate financial straits likely to make things even tighter.
Rude staff? Other than for a few small exceptions, most of the staff at nearly ALL properties are more than willing to help you. Bad paytables and high house edge games? Only in Vegas, which I agree, is awful. AC may not have the best paytables on VP, but they've got Spanish 21 with a low HE, and all the other games are standard AC rules. Bad Food, watery drinks, dirty restrooms? Details please...
Quote: WongBoI have mostly experienced these problems at their NJ properties: Caesar's AC, Ballys AC, Showboat, WildWest, Harrah's AC. And Harrah's Chester.(PA)
If you are satisfied with your experiences by all means continue to enjoy yourself. I know I am not alone in my opinion.
I'll fully admit I'm a Diamond card holder with Caesars. The properties in AC are mediocre, but where is it better that you're going to get a lot of flexibility? Trump Plaza, which got a glowing review from you in another post??? You think THAT will last longer than Caesars??? ACH is on its last legs. Tropicana will survive, but you expected a lot there and didn't get anything from it. That leaves Borgata (too big if you're not a high roller), Trump Taj, Revel and Golden Nugget. None of those give you the flexibility of Total Rewards if you travel.
If you only play in Atlantic City, then you shouldn't play at Caesars properties... but if you travel at all, there are only three cards that give you good nationwide exposure: TR, MLife, and B Connected. Penn's not linked so that's tough. MLife is mostly Vegas, and talk about unfair; Bellagio won't rate players at less than a $25 level... is THAT fair? I'd boycott MGM just for that policy alone.
Yes, I'm biased... I have stated before that I'm a Dark Lord in the Evil Empire... but unless you have played extensively at a LOT of their properties, you aren't getting the total picture. I've been to at least 20 of the properties, and they vary from awful (any LV property) to near excellent (Horseshoe Tunica). They average out to a good level if you travel a lot like I do.
Quote: thlfI'm a lot in agreement with tiltpoul. I have not paid for a room with CET for 10 years. I stay 4 or 5 times a year on the strip. I gamble there just enough to keep the comps coming. When I want to play VP I walk to the Casino Royale. Even with the shitty odds I would say I am not too far down at Caesars props. If I throw the rooms and food comps, free play, yearly gift, etc. then I am probably ahead.
Agree 100%. As a low level pai gow poker player, and now tiles too, Caesars gives me free rooms now for up to 5 nights in vegas. Even though i get minimal other comps, probably about $1 per hour of play, overall I do fine for my level of play. They usually give me one coupon for a free dinner at the Rio buffet, or something equivalent, too. My games have no 'paytables', so there is no advantage to playing at one casino versus another. They are always super nice at the Rio. As mentioned previously, a pit boss handed me a set of tiles as a gift last year.
Quote: DJTeddyBearBefore anyone gets confused, the WildWest casino mentioned is actually part of Bally's AC. It's a separate room, and may have been the origianal Claridge casino, but it is part of the Bally's name and license.
It was never part of the Claridge. It's on the other side of the main Bally's. Arthur Goldberg built it as the first real attempt at theming in AC, and it was one of his last major efforts as head of Bally's.
Quote: TiltpoulIf you ask the pit to comp your drinks, they will. They'll buy the table a round, thought Diamond players don't really get to take advantage of that
Actually, they'll give a buy bet on a $10 bet, only costing you $1 on wins only. It's a pretty good deal.
Yes, they charge $1 vig on a buy bet of $10-$39. Although the better deal is on the $39 dollar buy. Most places only go up to $30.
As for comping drinks, I've asked, I've been denied. It usually depends if I'm winning or losing. If it seems I'm up, they will offer to buy me a drink. If i'm losing, they tell me I need to gamble more.
Quote: TriplellYes, they charge $1 vig on a buy bet of $10-$39. Although the better deal is on the $39 dollar buy. Most places only go up to $30.
As for comping drinks, I've asked, I've been denied. It usually depends if I'm winning or losing. If it seems I'm up, they will offer to buy me a drink. If i'm losing, they tell me I need to gamble more.
I was referring to the $1 on $10 being better than most casinos, that charge a vig of $2 on the win.
Next time you play, try asking for the TABLE to get comped. My experience has ALWAYS been that they'll do that about once an hour. Further, if they DO say no, usually a Diamond card holder will offer to get your drink for you; I know I always do.
I've liked every Harrah's property I've visited outside of Las Vegas except Laughlin.
Quote: pacomartinCaesars Entertainment CEO Gary Loveman is counting on legalization of gaming in MASS to turn around the company.
Won't save their butt in AC.
CZR is no different than any other casino in that they are there to take your money and have you enjoy them doing it.
At the same time, in my short experience, the comps at Caesars properties seem to be better than MGM properties. I have heard that MLife will only offer you room comps at the properties where you gamble, as opposed to TR which will offer you comps across the board in Vegas if you have gambled in Vegas, which seems to be true based on my experience. For my last trip, where I put in a decent amount of green chip craps play among both properties, I earned about $57 in "express comps" from MLIfe, but only got hotel offers from the places where I gambled, and they're not great. Whereas in my TR account, I got hotel offers from all of their properties, in fact I was able to get 3 free nights (Fri-Sat-Sun) at Bally's for an upcoming bachelor party, and I didn't even set foot in Bally's on my last trip (I'm staying there since it is where the rest of the guys are staying).
Throw in the fact that Caesers properties don't charge resort fees and I have to say that for the foreseeable future, I will be staying in Caesars properties when I visit the strip and playing craps there, but playing blackjack at MGM properties.
As an aside, does anyone know the conversion rate for TR rewards credits to cash? They won't tell you on the website, but whenever I check out the desk agent will say "you have $XX.XX in cash on your TR account, do you want to apply that to your hotel bill?" Seems silly to keep that conversion rate a secret, although I guess by not disclosing it they can change it at any time.
Quote: hook3670You divide the amount by 100. So if have 37,000 points its $370.
Cool thanks. I was afraid that was the case, which means I have a pretty measly amount of cash. However I guess it means the Total Rewards Visa I signed up for a while back isn't that bad of a deal. $1 spent = 1 RC, which is your pretty standard 1% reward rate.
100=$1 in Harrah's dollars. 200=$1 U.S. CASH at most Harrah's properties outside of Las Vegas. How long have you been playing at Harrah's and how many offers have you redeemed?Quote: AcesAndEightsAs an aside, does anyone know the conversion rate for TR rewards credits to cash? They won't tell you on the website, but whenever I check out the desk agent will say "you have $XX.XX in cash on your TR account, do you want to apply that to your hotel bill?" Seems silly to keep that conversion rate a secret, although I guess by not disclosing it they can change it at any time.
Quote: teddys100=$1 in Harrah's dollars. 200=$1 U.S. CASH at most Harrah's properties outside of Las Vegas. How long have you been playing at Harrah's and how many offers have you redeemed?
Lessee....I got my TR card in December '10 and have returned to Vegas for 3 trips since then, and also had 2 short sessions at Horseshoe Hammond and Harrahs New Orleans. All of the above mostly as a red chip craps/BJ player, but on this past trip bumped up my action quite a bit. I got 2 free nights at the Flamingo on my recent trip, but they were Sunday and Monday nights, so not hard to come by. On my next trip (April 1st weekend) I got 3 free nights at Bally's (Fri-Sat-Sun), so that was nice. Those are the only offers I have redeemed, other than that I used my RC balance to pay for incidental room charges and a breakfast on one of my previous trips.
Out of curiosity why do you ask? I don't have a problem disclosing my gambling history, but I am pretty naive to the comp world. If I should be asking for more, feel free to tell me :).
Quote: TriplellExcept most credit cards will give 2%-5% on certain purchases. As most of my credit card purchases are gas anyway...I find the 1% to be a horrible deal...
I haven't shopped around recently, but the last time I did I found it hard to find anything over 1% that didn't come with a yearly fee that negated any reward.
I use Discover as much as I can these days, which is .25% for the first $3K in a year, and then straight 1% cash after that. Plus you can redeem your Discover cash-back bucks for more than face value with some retailers. My favorite is Enterprise rent-a-car, where you can get a $40 off certificate for $20 in Discover money. Pretty nice deal if you travel a lot. Discover will also run certain calendar promos...for Jan-Mar it's 5% back for Gas and Movies, for Apr-Jun it's 5% on Restaurants and Movies, but they cap these 5% rewards at $75 total.
Anyway I'm just rambling, but if there's a good credit card deal out there with 2-5% rewards, no fee, and is Visa/MC, let me know. The more attractive rewards programs are always Discover or AmEx, which are harder to use.
Quote: teddys100=$1 in Harrah's dollars. 200=$1 U.S. CASH at most Harrah's properties outside of Las Vegas. How long have you been playing at Harrah's and how many offers have you redeemed?
That appears to be changing before April 1. It looks like ALL casinos will be going to "Slot play/Table play" instead of cash back. It is still redeemed at the 2:1 ratio though...
Eeeww...gross. You mean I won't be able to do the "Rewards Credits for Cash" at places like Hammond or Southern Indiana?Quote: TiltpoulThat appears to be changing before April 1. It looks like ALL casinos will be going to "Slot play/Table play" instead of cash back. It is still redeemed at the 2:1 ratio though...
Not that it matters. I had about $690 from the Great Race promo and other places that I was going to turn into cash, but I have since squandered on high-end dining in Las Vegas. Well, not really squandered since I enjoyed the meals probably moreso than I would the cash. I still have $183 left, though.
Quote: teddysEeeww...gross. You mean I won't be able to do the "Rewards Credits for Cash" at places like Hammond or Southern Indiana?
Not that it matters. I had about $690 from the Great Race promo and other places that I was going to turn into cash, but I have since squandered on high-end dining in Las Vegas. Well, not really squandered since I enjoyed the meals probably moreso than I would the cash. I still have $183 left, though.
From what I understand, the whole program is changing. Many properties have eliminated RCs for cash, so it wouldn't surprise me, and the literature that I have seen says ALL casinos will be offering a chance for free play. I don't know this officially, but what I've read says "Starting April 1, all TR casinos will be offering a chance to redeems RCs for free slot play or table play." If that doesn't mean eliminating RCs for Cash, I don't know what it means.
It could be harder to eliminate the program in competitive markets or in jurisdictions where they must offer a cash equivalent (i.e. Missouri). I'm not sure what to take of it, but seeing as it's kind of on the DL, I've got to think the worst...
Quote: TiltpoulFrom what I understand, the whole program is changing. Many properties have eliminated RCs for cash, so it wouldn't surprise me, and the literature that I have seen says ALL casinos will be offering a chance for free play. I don't know this officially, but what I've read says "Starting April 1, all TR casinos will be offering a chance to redeems RCs for free slot play or table play." If that doesn't mean eliminating RCs for Cash, I don't know what it means.
It could be harder to eliminate the program in competitive markets or in jurisdictions where they must offer a cash equivalent (i.e. Missouri). I'm not sure what to take of it, but seeing as it's kind of on the DL, I've got to think the worst...
Do you have some kind of channel to insider access?
Quote: AcesAndEightsDo you have some kind of channel to insider access?
TR MAGAZINE, WINTER 2012
Check out the bottom of page 2. Far right hand lower corner it explains how you will be able to get your free play at all TR Casinos. As I stated above, I'm not 100% sure, since I haven't asked at a Total Rewards Center. But when has Caesars ever changed something for the better... I've got to think it's goodbye for RCs for Cash. It's already gone in Tunica.
That said, I do wish all the LV properties would more clearly advertise which games are which. Call regular 3:2 blackjack "Classic Blackjack" or something like that, so I know which tables to avoid. Clearly, it doesn't stop people from filling up the 6:5 garbage tables, but for the more dedicated players, they can find their games more easily...they're not going to play 6:5, so let them find their 3:2 games and everyone'll be happier.
I just wish they would buy a property downtown. I prefer the atmosphere there to that of the strip. But, to each his own, I guess.
Quote: texasplumrI just wish they would buy a property downtown.
They owned Binion's Horseshoe for about a minute back in 2004 - long enough to strip the Horseshoe name and the WSOP rights. They flipped the casino itself to MTR, who knew as much about running a downtown casino as you or I do.
The chance that CZR will buy another downtown casino is about zero.
Of course, MGM has a similar plan to build a wheel, but theirs will be next to the airport runway.
As a result, any potential new tourist will be confused to the point of not bothering.
Quote: texasplumrI don't know, I like Harrah's. I play mostly at The Horseshoe in Shreveport and since Harrah's bought them out, I haven't paid for a room in Vegas. Not only that but I have also stayed in Tahoe and New Orleans for free. And I'm certainly no Diamond player. Yeah, the cash for points is gone at The Horseshoe now. But 3:2 Blackjack is the norm and low limit tables are easy to find.
I just wish they would buy a property downtown. I prefer the atmosphere there to that of the strip. But, to each his own, I guess.
To Caesars credit, they haven't messed around too much with the Horseshoe brand. After a lengthy conversation with a longtime casino host at Horseshoe Tunica (who I guess knows Jack Binion), she told me that while they've been forced to cut back a bit, they still believe in the comp system at ALL Horseshoe's. According to her, the new Ohio properties will also write comps for buffets, despite the fact that they aren't wholly owned by Caesars, and despite the fact they are not original Horseshoe properties. Apparently, Jack Binion insists the Horseshoe name tries to hold to some of those principals.
I've never been offered free food at Horseshoe CB, despite having played there a lot. However, all the other properties I've been to (Hammond, Southern Indiana, and Tunica) are quick to write cheap comps. Heck in Tunica they even offer it to you without asking.
As for the downtown property, I agree there is 0% chance that Caesars will be buying up property there. In fact, don't be surprised if Rio gets put up for sale in the next few years. Other than hosting the WSOP, it doesn't really fit into the TR brand image anymore.
Quote: Tiltpoul... don't be surprised if Rio gets put up for sale in the next few years. Other than hosting the WSOP, it doesn't really fit into the TR brand image anymore.
The possible sale of the Rio was discussed here a few months back.
And I had heard that a very small reason for the corporate name change is because after the Rio is sold, Caesars is going to be the new home of the WSOP.