Frudace
Frudace
Joined: Sep 9, 2015
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September 9th, 2015 at 3:15:13 PM permalink
Hello first of all!
I have a situation that happen to me and was seeing if anyone can help. So about two weeks ago my buddy and I was at harrahs New Orleans gambling. He was playing video poker by a bar that had built in machine on the counters. He inserted $20 bucks played max credit ($1.25) a few times and hit the jackpot of $1005.xx. We both waited about 15-20 minutes until the attendant came and paid him out In cash then we went on with our business. Before leaving the bar counter we order a few shots for the friends that was there also, my friend gave me about $10-20 bucks to tip the bartender. Great way to end the night right? Ok fast forward this this past weekend. I came back to harrahs New Orleans and play my normal game blackjack, after a few hours I won a couple hundred. Proceeded to the cashier and cash out my chips then all of sudden 3-4 employees told me I had to go with them they had a few questions to ask me. They interrogated for me 45 minutes demanding me to payback the $1005.xx that my friend won the previous week. They are saying that it was a fraudulent payout and he wasn't suppose to get paid. Are you kidding me?! How is that possibly? Why am I involved if you ask me, here it is. The casino said that my friend gave me half of the winnings, which is a lie. He gave me $10-20 and I tipped the bartender. So head of security 86ed me and my friend from all harrahs properties and demanded to get back the $1005.xx. We are innocent and didn't do anything wrong. I went and did my own investigation and contacted the bartender that worked at the time of the payout my friend won. His story is that my friend won legitimately and what happen was someone else came like 20-30 minutes later and claim the same jackpot. The attendant did not reset the machine after paying my friend out so the credit was still active waiting to be paid out with the blue screen that says "jack pot win".

So I contacted the head of security for harrahs again today and told what I found out within my sources and he was shocked. I told him if you are accusing me of getting half of the winnings or a large sum amount money from my friend, please show me the evidence (video) and I'll gladly pay you guys back. He wouldn't budge because they know they are lying about that. So then I proceeded to tell him what actually happen that night which he thought I would never find out. ( story from the bartender) He got real quiet and not aggressive a** he was before. He still was saying that my friend have to pay it back and it was fraudulent and ask me if he could call me back in 15 minutes. Which he never did, it been 5 hours. What should we do? Legal service? They are making us criminals and we are not.
RonC
RonC
Joined: Jan 18, 2010
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September 9th, 2015 at 3:54:01 PM permalink
Since you tried to handle this with the casino and they are still calling you a cheat (and may pursue you if they have enough information), I'd report it to the gaming commission if you are 100% sure your story is correct...

http://lgcb.dps.louisiana.gov/

I guess you could call a lawyer; maybe some will say that is a better first step. I guess my thinking is you should get a complaint on the record.
RonC
RonC
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September 9th, 2015 at 3:55:18 PM permalink
Of course...it could not go well for you if they can prove you were in the casino after being ejected and trespassed...
waasnoday
waasnoday
Joined: Jan 13, 2015
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September 9th, 2015 at 4:45:54 PM permalink
It could be a case of a crappy investigation or poorly written report. I think they are confusing you with the second person who claimed the jackpot. Hopefully the Security Manager has gone to Surveillance to review that jackpot payout at both times and takes care to confirm it was your buddy who had play history on the machine and was playing when the jackpot occurred.
GWAE
GWAE
Joined: Sep 20, 2013
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September 9th, 2015 at 5:32:09 PM permalink
If the machine was not reset then how did he get the rest of the credits off of the machine?
Expect the worst and you will never be disappointed. I AM NOT PART OF GWAE RADIO SHOW
Frudace
Frudace
Joined: Sep 9, 2015
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September 9th, 2015 at 6:38:05 PM permalink
I believe it was still pending to be paid out. So whoever came up next just press the service button and say hey! I won. Can I get paid for this.

Quote: GWAE

If the machine was not reset then how did he get the rest of the credits off of the machine?

rdw4potus
rdw4potus
Joined: Mar 11, 2010
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September 9th, 2015 at 6:59:23 PM permalink
Quote: Frudace

I believe it was still pending to be paid out. So whoever came up next just press the service button and say hey! I won. Can I get paid for this.



That would mean that your friend's original stake was still on the machine. Maybe that wasn't much money compared to $1005, but it's unusual for a player to leave without remembering to cash out that amount...
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
Frudace
Frudace
Joined: Sep 9, 2015
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September 9th, 2015 at 7:24:35 PM permalink
Quote: rdw4potus

That would mean that your friend's original stake was still on the machine. Maybe that wasn't much money compared to $1005, but it's unusual for a player to leave without remembering to cash out that amount...



He only put $20 bucks in and play three max spin which is $15 bucks. The jackpot was at $1000. His original stake was maybe $5 bucks at max. He probably didn't even care for it. Just suck we just into this mess over this. Ridiculous!
RS
RS
Joined: Feb 11, 2014
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September 9th, 2015 at 7:34:52 PM permalink
Quote: rdw4potus

That would mean that your friend's original stake was still on the machine. Maybe that wasn't much money compared to $1005, but it's unusual for a player to leave without remembering to cash out that amount...



I don't think it's that unusual. I've almost forgotten to cash out several times after hitting a jackpot. The slot attendants almost always tell me, "Remember, you still have some credits on the machine."
boymimbo
boymimbo
Joined: Nov 12, 2009
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September 9th, 2015 at 9:37:28 PM permalink
In Canada when I've won jackpots I've been told to do a bet (or cash out) confirm that the credits are clear.
----- You want the truth! You can't handle the truth!

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