New Online Account Info

Just signed up for Caesars NY. Deal was deposit $3k, they give me $300 immediately before I even make a deposit, then match up to $3k deposit. So I made deposit. Checked account. Total is now $6300. Second offer was make $100 bet and get a free NBA jersey.

I had a question and tried the two ways they said I could contact them. Online chat…. they said not working…. Phone number…. No one answers.

Here is my question which even after scouring the T’s and C’s is still not clear to me. They said if I have cash and free bet money ( which I do, $300) that bets are made with cash before the free bet money is used.

So do I have to bet all $6.3k at once to access that last $300? Or if I just play through the $6k once I then will be able to bet that free $300?

Not sure if this is just for this sign up period, but there are a bunch of other offers…. $10 if you make any $25 parlay bet, better odds on certain player prop parlays, etc…

I'd honestly be hesitant to advise on your question because it could vary from state-to-state and could also vary based on which agent you speak to if you ever do get ahold of them. Personally, I would keep trying the online chat off-and-on for a few days until it finally works and then make sure to get an E-Mail transcript so they can be held to whatever they say.

In my experience, which is only PA and NJ, Caesars is the absolute worst online casino when it comes to both payment processing and customer service. This statement reflects my opinion only, does not necessarily represent the views of this site and is a statement based on my limited experiences with them.

That said, I don't think there's any situation where you would have to do it all as one bet, as I understand the terms. The $300 might need to be all as one bet, but I am almost positive the other bonus would not have to be and seriously doubt even the $300 would have to be.

They do have some Terms & Conditions vis-a-vis the perception of, "Bonus Abuse," which is in their sole discretion to decide, so I would NOT recommend doing the smaller promotions (such as those mentioned in the end of your post) simultaneously with playing on bonus funds. The smaller promotions will likely still be available even after you have played through the bonus funds, and your original deposit, if that is necessary. Most of the online sportsbooks have those kind of smaller recurring promotions that can be played if/until they cut you off from those or from the site altogether.

Once you have played through your bonus funds (and deposit, if needed) my recommendation is to withdraw everything and do not make any new deposits until you have the entire balance that you attempted to withdraw in your possession. When you do play the smaller promotions, I would recommend only keeping a small amount of money on the site or, since deposits are credited almost instantly, only depositing exactly what is needed to do the promotion in question.

Thanks Mission. The only thing I can tell for sure is that I will not have to play the $300 bonus all at once. They gave an example of a bet that included deposited money and bonus funds, with the bonus funds being used above the remaining deposited funds balance.

Another question…. Is your Caesars sports book account linked with your Total Rewards Account in any way? Since over time I expect to likely be your usual negative EV bettor, if I can get some points out of it that would be good.

Edit. I found some FAQ’s. It says the bonus cash must be used within 7 days! So I’ll be making 60 or so $100 bets by Sunday. Go ManU! Iowa crush Rutgers! Go Nets! I’m already 1 for 1 taking Knicks +3 last night to get free jersey as well!

Quote: SOOPOO

Thanks Mission. The only thing I can tell for sure is that I will not have to play the $300 bonus all at once. They gave an example of a bet that included deposited money and bonus funds, with the bonus funds being used above the remaining deposited funds balance.

Another question…. Is your Caesars sports book account linked with your Total Rewards Account in any way? Since over time I expect to likely be your usual negative EV bettor, if I can get some points out of it that would be good.
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The answer to your follow-up question appears to be yes, and, recommended reading:

https://www.caesarscasino.com/p/loyalty/

https://www.caesarscasino.com/p/online-total-rewards-policy/

Quote: Mission146

Quote: SOOPOO

Thanks Mission. The only thing I can tell for sure is that I will not have to play the $300 bonus all at once. They gave an example of a bet that included deposited money and bonus funds, with the bonus funds being used above the remaining deposited funds balance.

Another question…. Is your Caesars sports book account linked with your Total Rewards Account in any way? Since over time I expect to likely be your usual negative EV bettor, if I can get some points out of it that would be good.
link to original post

The answer to your follow-up question appears to be yes, and, recommended reading:

https://www.caesarscasino.com/p/loyalty/

https://www.caesarscasino.com/p/online-total-rewards-policy/
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Thanks. Your link is specifically for New Jersey members (I think?). I guess I will email Caesars to ask them if I can do it for my NY account.

Quote: SOOPOO

Thanks. Your link is specifically for New Jersey members (I think?). I guess I will email Caesars to ask them if I can do it for my NY account.
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Is it? Caesars Rewards is a national program, so even if true, I don't think it would matter in terms of Reward points earning.

Quote: Mission146

Quote: SOOPOO

Thanks. Your link is specifically for New Jersey members (I think?). I guess I will email Caesars to ask them if I can do it for my NY account.
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Is it? Caesars Rewards is a national program, so even if true, I don't think it would matter in terms of Reward points earning.
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. It’s possible you are correct. But likely not. The ap specifically says ‘New Jersey’ on it. Different states certainly regulate what these sportsbooks can and cannot do differently.

So I sent an email asking ‘Can I link my longstanding Total Rewards account t with my new online Sportsbook account?’

I received a speedy reply….. detailing the rules for using my bonus money! Like that is the only question anyone asks…

So, what did the rules end up being? I should imagine LilRedRooster might want to know.

Quote: Mission146

So, what did the rules end up being? I should imagine LilRedRooster might want to know.
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Still not unambiguous. But I’m going with I have to bet $6300 (I don’t think pushes count, by the way!) and then I am free to withdraw all of the money.

So my son was going to do the same thing. Apparently Caesars uses a third party to ACH the money from your bank to them. This third party uses ‘an algorithm’ to determine how much money can be moved in a day. He called his bank which said they have no limit on his account. Apparently his limit is only $500! He has a decent job, pays a monthly mortgage, has no other debt, and has a decent multiple of the $3k he wanted to transfer in his bank account. I think the company is called Trustly. He somehow found out my daily limit is $7k.

I’ll know more about ‘unlocking’ my $300 bonus after tonight as I’ve bet more than that today.

Quote: SOOPOO

Quote: Mission146

So, what did the rules end up being? I should imagine LilRedRooster might want to know.
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Still not unambiguous. But I’m going with I have to bet $6300 (I don’t think pushes count, by the way!) and then I am free to withdraw all of the money.

So my son was going to do the same thing. Apparently Caesars uses a third party to ACH the money from your bank to them. This third party uses ‘an algorithm’ to determine how much money can be moved in a day. He called his bank which said they have no limit on his account. Apparently his limit is only $500! He has a decent job, pays a monthly mortgage, has no other debt, and has a decent multiple of the $3k he wanted to transfer in his bank account. I think the company is called Trustly. He somehow found out my daily limit is $7k.

I’ll know more about ‘unlocking’ my $300 bonus after tonight as I’ve bet more than that today.
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I would recommend against your son offsetting your bets if both of you are using Caesars. If you look up the thread LRR made yesterday (I think, maybe it was the day before) you can find a way to use the bonus money and a physical sports book to guarantee profits by modifying what I said. Obviously, these guaranteed profits will be less than they would if you didn't have to also bet the original deposit, but guaranteed profits nonetheless. Feel free to PM me for assistance if you like.

Is PayPal an option for him to make his deposit?