DRich
DRich
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February 1st, 2014 at 8:45:45 PM permalink
As a branch to the Lion's Share thread, have you personally witnessed a slot machine malfunction or bug? If so, what did you do?

The first one I ran into was a video blackjack game made by CEI. The game had a feature that paid a six card charlie as a win. I played and ended up with a six card 16. The dealer drew cards to complete its hand and drew a six card 18. The machine didn't pay me. It was a $50 bet so I called Nevada Gaming. They came out and looked at it and wasn't sure how to rule. They then called out the manufacturer who sent an engineer named Dave. He looked at it for two minutes and told the Gaming agent that the machine screwed up and should have paid me. Settled very nicely.

I have two others but would be interested to hear what others have ran into.
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bw
bw
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February 1st, 2014 at 9:00:19 PM permalink
Just curious how long from malfunction to payment?
Buzzard
Buzzard
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February 1st, 2014 at 9:00:28 PM permalink
Atlantic City 1980 3rd reel only moving a little bit. Eventually got a cheery symbol which stayed there for 20+ hands. Needless to say was a coin dropper, soon needed a hopper fill, bye bey see you later!
Shed not for her the bitter tear Nor give the heart to vain regret Tis but the casket that lies here, The gem that filled it Sparkles yet
DRich
DRich
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February 1st, 2014 at 9:03:32 PM permalink
Quote: bw

Just curious how long from malfunction to payment?



That incident probably took about 3 hours to resolve.
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bw
bw
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February 1st, 2014 at 9:06:36 PM permalink
Quote: DRich

That incident probably took about 3 hours to resolve.



They should give you extra for your time lost.
kenarman
kenarman
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February 1st, 2014 at 9:30:23 PM permalink
I was playing a $1 3 reel coin dropper (many years ago). I would always watch the credit counter on machines then and cash out a nice even amount. Cashed out for $50 after having started out with a $100 rack. Started racking the $50 and it actually spit out something like $85 can't remember the exact amount. I put $50 of that back in and immediately cashed it out. Got substantially overpaid again.

I left the machine for a while but my wife and I turned it into our own personal ATM for the days we were there. Was still overpaying 3 or 4 days later when we had to go home.
Be careful when you follow the masses, the M is sometimes silent.
DRich
DRich
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February 2nd, 2014 at 9:51:37 AM permalink
About 15 ears ago Sam's Town had a bank of Blackjack machines that paid a progressive if the player was dealt three 7's without busting. There was a bug that if you split a dealt pair of sevens and got another 7 on either hand and didn't bust either hand it would still award the progressive. It only lasted about four days before they took off the progressive.
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mickeycrimm
mickeycrimm
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February 2nd, 2014 at 10:07:14 AM permalink
Quote: kenarman

I was playing a $1 3 reel coin dropper (many years ago). I would always watch the credit counter on machines then and cash out a nice even amount. Cashed out for $50 after having started out with a $100 rack. Started racking the $50 and it actually spit out something like $85 can't remember the exact amount. I put $50 of that back in and immediately cashed it out. Got substantially overpaid again. I left the machine for a while but my wife and I turned it into our own personal ATM for the days we were there. Was still overpaying 3 or 4 days later when we had to go home.



I always operated under the premise that I didn't have to cheat to win so I stayed away from them. But working overpayers was an occupation for some guys for a lot of years. Machines needed regular maintenance or parts would wear out causing machines to overpay. The guys that worked them knew where to look. Sigma's, Gamemakers, Williams machines all had a history of overpaying. A guy would go down a row of machines putting a bill in each machine and cashing out. Then he would take the coins to a coin counter. If he had more coins than he was supposed to he knew one of the machines was overpaying. It was now just a matter of zeroing in on which machine it was.

But the overpayer guys were still gambling. If they got caught and convicted they didn't just get a slap on the wrist.
"Quit trying your luck and start trying your skill." Mickey Crimm
kenarman
kenarman
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February 2nd, 2014 at 10:55:39 AM permalink
I guess we were gambling with fire Mickey. Didn't have any idea what the consequences might be if it had been noticed.
Be careful when you follow the masses, the M is sometimes silent.
tringlomane
tringlomane
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February 2nd, 2014 at 11:17:04 AM permalink
Quote: kenarman

I guess we were gambling with fire Mickey. Didn't have any idea what the consequences might be if it had been noticed.



Yeah probably could be considered a violation of NRS 465.070 Sect 3. Possible class B felony if convicted. Fwiw, I would expect many players not familiar with gaming law to take advantage of it to some extent. Definitely not give the money back on the initial payout at least. I would have on my first trip to Vegas if it happened to me, I'm sure. All subsequent trips have been in the TITO era.

As for the OP, I haven't found much. In May 2013, I got into a drunken argument with the Monte Carlo floor because the "Bet One" button actually made a "Max Bet" instead. After about an hour of disagreement because they actually thought the machine should max bet when you hit a "Bet One" button and threats of me to call gaming, they gave me $5 (my approx loss) to shut up.

Jan of this year similar issue in Tunica because the screen was miscalibrated. No argument this time because it was easy to see I was right. lssue couldn't be immediately fixed, but notes of problem were taken, and was just told to hit the buttons instead for now and was compensated for losses plus about $5 extra for inconvenience. Took 20 minutes or so.

I still have yet to find a programming error in my favor. :(

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