Nenuco33
Nenuco33
Joined: Jul 17, 2019
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July 18th, 2019 at 9:38:33 AM permalink
Hello,

What are the duties of a Pit Boss?
mcallister3200
mcallister3200
Joined: Dec 29, 2013
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bobbartop
July 18th, 2019 at 9:47:04 AM permalink
1. Avoid blame.
2. Avoid work
3. Supervise
AZDuffman
AZDuffman
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July 18th, 2019 at 10:36:39 AM permalink
To be the face of management in the pit.

GAME PROTECTION!
Properly rate players.
GAME PROTECTION.
Rotate dealers as they come on/off breaks.
GAME PROTECTION
Deal with any issues at the tables like player complaints or misdeals, etc.

Did I mention GAME PROTECTION?
Tolerance is the virtue of believing in nothing
michael99000
michael99000
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July 18th, 2019 at 10:46:30 AM permalink
Quote: AZDuffman

To be the face of management in the pit.

GAME PROTECTION!
Properly rate players.
GAME PROTECTION.
Rotate dealers as they come on/off breaks.
GAME PROTECTION
Deal with any issues at the tables like player complaints or misdeals, etc.

Did I mention GAME PROTECTION?



Isn’t there 2 levels of management on the floor?

Table Games Supervisors. The ones who take your card and handle the tasks you mentioned.

And Pit Boss. The ones who oversee the entire section of tables
mcallister3200
mcallister3200
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Forager
July 18th, 2019 at 10:52:57 AM permalink
If their job is game protection, then they tend to be really, really, really bad at their jobs.
Nenuco33
Nenuco33
Joined: Jul 17, 2019
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July 18th, 2019 at 11:07:44 AM permalink
i dealer was "giving" Money away in a roullete and after 15 minutes the pit boss took him out, is that possible?
michael99000
michael99000
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July 18th, 2019 at 11:24:01 AM permalink
Quote: Nenuco33

i dealer was "giving" Money away in a roullete and after 15 minutes the pit boss took him out, is that possible?



Roullette Dealers I’m friendly with at a certain casino have told me they’ve actually been reprimanded for the outcome of their spins not being “random enough”.
FleaStiff
FleaStiff
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July 18th, 2019 at 11:28:54 AM permalink
A pit boss watches! EVERYTHING. He has a phone and will call security if needed,
Consider a retiring stickman at craps: he should show the box that he has clean hands. Even if the box is turned away and the Floor is busy, the Pit Boss will be checking to see that is taking place. Additional camera angles needed? PitBoss makes the call.
FCBLComish
FCBLComish
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bobbartop
July 18th, 2019 at 11:36:33 AM permalink
The terms Floor Supervisor, Pit Boss, and Pit Manager have become fluid. They answer to the Shift Manager. They are responsible for Game Protection and Guest Service.

They are a combination host, supervisor, babysitter, psychiatrist.

They rate the players, issue comps, watch the dealers, watch the players, approve payouts, and basically they are the owner of their little corner of the property.

Very good ones are worth their weight in gold. There are not a lot of very good ones around.
Beware, I work for the dark side.... We have cookies
AZDuffman
AZDuffman
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Mosca
July 18th, 2019 at 11:38:57 AM permalink
Quote: michael99000

Isn’t there 2 levels of management on the floor?

Table Games Supervisors. The ones who take your card and handle the tasks you mentioned.

And Pit Boss. The ones who oversee the entire section of tables



It probably differs house to house. And shift to shift for that matter. In the end it is about everyone watching everyone else.

Since the players are trying to beat the house, the dealers are watching the players
The Boxmen are watching the dealers
The Pit Bosses are watching the Boxmen
The Shift Bosses are watching the Pit Bosses
The Casino Manager is watching the Shift Bosses
I'm watching the Casino Manager
and the Eye in the Sky is watching us all

FWIW "Pit Boss" is getting to be an old term and may be called "Table Supervisor" now. Some people cannot handle "Boss" in the job title. Personally, I prefer it. In my industry we have a "Crew Chief" which I also like, as it confers authority and responsibility. I am divided on which is a cooler job title, though I want neither one for myself.
Tolerance is the virtue of believing in nothing

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