Resorts World VIP Opening June 24, 2021
Quote: ChumpChangeI kind of need a digital readout of how many chips I have in front of me, and how many I bet. I guess that's reserved for the dealer.
I complained to a craps table at my local casino that the table limits video screens were washed out and unreadable, at basically all tables everywhere. They pointed to one screen that was dark & out of order. The next time I came back to the casino, all the table limit signs were fixed and bold and readable.
Next time, complain about world peace.
Quote: redietzI don't quite grasp what is being claimed by MDawg and coach here.
To be clear, I make no claims other than I understand what MDawg has written on the subject.
I don't believe MDawg has made any claims, other than what he has written is what he was told at the table.
Below is a collection of quotes by MDawg from earlier in the thread.
The quotes are repetitive and consistent, that's what makes the information that he relayed easily understood.
Quote: MDawgThis is how it works at Resorts World Vegas. When chips are handed to you, according to the pit bosses, they contain a chip that then is set to record these chips as belonging to YOU and only YOU at the table. Supposedly if you hand the chips to another player at the table, the system alerts them and disallows it.
That is what the pit bosses claim that as chips are handed to you whether initially or during a payout, that they are electronically assigned to you. Supposedly that space where you are playing which has your player number on it, keeps track of every chip you win or lose.
When chips are issued to you pursuant to either cash buy in or drawing on your line, they are electronically assigned to you. Then as you win or lose at Baccarat, chips are electronically deducted from your bankroll or electronically added to your bankroll. At the end, the system knows (or is supposed to know) exactly what you bought in with and what you walk with, and your average bet.
As far as betting, at Baccarat, the computer system senses the value of the chips placed on the Bank or Player wager spots, and then tells the dealer exactly how much has been bet, and how much to pay out after each win. All bets, Bank, Player, and all side bets, are placed on a section of the table that corresponds to your "number" at the Baccarat table, so that the system is able to track your exact bets, winnings, and chips.
The system keeps track of every bet and calculates your average, The system also keeps track of the hours played. The intent is to make pit boss bet recording a thing of the past. During the period you are at the Baccarat table it isn't or rather shouldn't be hard for such a system to keep track of every chip you receive, win or lose. I don't think it's farfetched to assume that this is the case, as the pit bosses are not tracking the win/loss or average bet so something has to be doing it.
I think it would be fair to say that the electronic system does track all inflows and outflows of chips to an individual player while at the Baccarat table. I believe that once the player leaves the table, the RFID in the chips probably stops tracking.
Quote: MDawg
I believe that once the player leaves the table, the RFID in the chips probably stops tracking.
I also wrote this.
Quote: MDawg
When chips are handed to you, according to the pit bosses, they contain a chip that then is set to record these chips as belonging to YOU and only YOU at the table. Supposedly if you hand the chips to another player at the table, the system alerts them and disallows it. (The reason a casino would not want that happening is, say, so that two players using one bank roll could bet together to defeat the table max.)
However, I will say that what is said in theory and what happens in real practice, are often two different things, because a group of close friends of mine were playing at RW around the same time I was there, and one has a million dollar line and another friend of ours was a little short and he handed a stack of chips to that friend of ours who needed it one day, and then the next day our friend (who is a front money only player, not credit), had some more money wired in and had started winning again, and handed the stack of chips back to my friend – meaning, that the pit bosses didn’t seem to care or just looked the other way when about fifty grand in chips was passed back and forth openly at the table, and no computer system started blaring any kind of red alert.
Another time, just to test the system, I walked away from the table with about 900 of my chips (one five hundred, four one hundreds), and cashed them at the cage even while I, at that moment, had a marker outstanding. You’d think that if the system knew exactly whose chips those are, that the cage would know instantly that I had a marker out and not cash my chips.
I also asked a pit boss, who confirmed that those chips handed to me are also electronically assigned to ME, “What if I LOSE the chips out there in the casino? will anyone other than me be able to cash them?” The response: “If you lose them out there, you’re on your own!” – meaning, no, the system isn’t as advanced as all that!
The chip sensing system is buggy, and sometimes the dealer has to pick up your chips and put them back down on the table for the system to detect them properly. I overheard one pit boss telling a dealer not to pick up the chips and ask the players to do it themselves, because, as that pit boss put it, “Some players don’t like anyone to touch their chips.” (Superstition, I suppose, but also, whenever I saw dealers pick up and put chips down I didn’t notice them clap their hands together and spread them either, to show that they didn’t palm any.)
The auto payout system itself is buggy, and on more than one occasion it stated in error that a player had been under paid, or that the player had not paid at all on a hand where in fact the player had lost, but the computer system indicated that the player had won.
The circled video screen is what tells the dealers what we have bet, how much to pay out, and whether all payouts have been done correctly (and, as noted, is often in error and has to be over ridden manually just to allow players to move on to the next hand).
The system keeps track of every bet and calculates your average, although I noticed whenever I put down a very large bet that the pit boss typed something, so maybe that is some kind of manual override or double verification for average bet tracking. The system also keeps track of the hours played. The intent is to make pit boss bet recording a thing of the past. One one session I played the system had me down for about a 4000 average, and I felt that it was closer to 5000. The exact number of hours played was calculated correctly - at RW, at least for Baccarat, seems like they go by exact hours, not the "one hour per Baccarat shoe" that some casinos award.
At RW, there seems to be no option to cajole the pit boss into recording a higher average for you - it's all electronic.
At the end of the session, you may present your chips to the pit boss to pay off what you pulled (to pay off your fully electronic marker), but the system is buggy there, and on one occasion their system via their handheld device wouldn’t allow the redemption and I had to go to the cage to handle redemption. Whether paid at the table or at the cage, that handheld device will print a paper receipt for you for REDEMPTION on request.
This is a REDEMPTION receipt they will print from the little handheld terminal, and give to you upon request.
(I found those three pennies when redeeming that particular marker, and cashing out winnings. I'm tellin' you, money just comes to me. 😂 And those pennies shore came in handy to hold down that receipt while taking the photo.)
On one occasion where I smashed them for a massive amount (I won every session but on one particular session I really killed them), I went to the cage to get a winner’s check and their system said that I had LOST. I laughed and said, “I won over ______ how do you get from a win like THAT to a loss?” On that occasion the cage asked me where I had played, and again, I laughed, “Your system is supposed to keep track of every penny we bet and yet it doesn’t know where I played?” In that instance they had to walk to the pit and verify everything verbally, including the exact amount of win, before they would issue the winning check.
Bottom line - listen to someone who has been there, playing. Forget about anyone too lazy to get up off his behind and go down there and check it out firsthand. This sort of argument has come up before - and stems from people sitting at home unwilling or unable to check things out for themselves.
In this particular case, what the beyond-arms-reach-unwilling-or-unable-to-go-down-there individual and the one who has actually been there, have unearthed, do not necessarily even contradict, so what the hullabaloo is about, I can't understand.
Quote: MDawgIn this particular case, what the arms-reach-unwilling-or-unable-to-go-down-there individual and the one who has actually been there, have unearthed, do not necessarily even contradict, so what the hullabaloo is about, I can't understand.
I agree. The VP confirmed what you had reported earlier.
Quote: AlanMendelsonPer our VP of Casino Operations Rick Hutchins:
We are currently using them for accurate player ratings at the tables as well as verifying in the trays and at cashier during redemptions. We have the ability to track to the player, but have not chosen to use that option at this time.
As far as we know, they discontinued using the "track to the player" feature after your play was completed, in consideration of the accuracy issues associated with your results.
Quote: coachbellyI agree. The VP confirmed what you had reported earlier.
As far as we know, they discontinued using the "track to the player" feature after your play was completed, in consideration of the accuracy issues associated with your results.
Right. Or it might not be working properly.
Quote: MDawg
However, I will say that what is said in theory and what happens in real practice, are often two different things, because a group of close friends of mine were playing at RW around the same time I was there, and one has a million dollar line and another friend of ours was a little short and he handed a stack of chips to that friend of ours who needed it one day, and then the next day our friend (who is a front money only player, not credit), had some more money wired in and had started winning again, and handed the stack of chips back to my friend – meaning, that the pit bosses didn’t seem to care or just looked the other way when about fifty grand in chips was passed back and forth openly at the table, and no computer system started blaring any kind of red alert.
Another time, just to test the system, I walked away from the table with about 900 of my chips (one five hundred, four one hundreds), and cashed them at the cage even while I, at that moment, had a marker outstanding. You’d think that if the system knew exactly whose chips those are, that the cage would know instantly that I had a marker out and not cash my chips.
But in any case, what I observed and what I was told do not necessarily contradict what what emailed to AM. The system is obviously there and in place.
Quote: unJonFair. I’m inclined to think the pit boss was wrong based on my experience with pit bosses.
In my experience that statement would hold true the majority of the time.
https://www.cnbc.com/amp/2021/07/08/wells-fargo-is-shutting-down-all-personal-line-of-credit-accounts-.html
I don't know if this affects those of you running a gambling debt of some kind.
But, one should never gamble with borrowed money. Sure, markers at the casino are technically borrowed, but when I sign one I have 10X more if not 100X more available in the bank to cover it.
The people I feel sorry for are the ones standing at the cage doing a cash advance on a credit card. Withdrawing from a debit card, I suppose, no big deal, but a credit card - that's digging pretty deep.
yeah, i've seen people withdraw from their debit card at the cage. (i was at the next cashier over.)Quote: MDawgThe people I feel sorry for are the ones standing at the cage doing a cash advance on a credit card.
Withdrawing from a debit card, I suppose, no big deal, but a credit card - that's digging pretty deep.
but there's an ATM at the end of the cage. (and multiple places in the casino.)
why not withdraw $ from the ATM with your debit card so people in line can cash out faster?
Quote: unJonFair. I’m inclined to think the pit boss was wrong based on my experience with pit bosses.
On the other hand, you're inclined to disregard the realtime explanation of casino floor personnel, who are right there in the pit, viewing the screen and using the software, in favor of a measured communication from the casino's PR Department.
Quote: 100xOddsyeah, i've seen people withdraw from their debit card at the cage. (i was at the next cashier over.)
but there's an ATM at the end of the cage. (and multiple places in the casino.)
why not withdraw $ from the ATM with your debit card so people in line can cash out faster?
Most accounts have a withdrawl limit from the machine, maybe they can withdraw more from the cage. My card is limited to $3000 a day from the machine.
So we are supposed to have a buggered system that supposedly tracks people individually at the tables and doesn't allow chip swaps or loans (how likely is that?) while at the table because the chips are monogrammed to individual players at the tables. But then the monogramming is turned off once they leave the tables. You know, the simple way to circumvent that is plan beforehand and then leave the table simultaneously for the bathroom. But I digress.
I guess it's possible, or some kind of idealized goal. But only if the Canadiens are at your table. Sorry, that was snarky. LOL.
I defer to Axelwolf and Alan Mendelson on this chip tracking. Gentlemen, I see what MDawg described as quite unwieldy and practicably unnecessary. A nightmare on holidays, for example. But I could be dead wrong.
I do remember, about five years ago, my girlfriend poking hellacious fun at one of my blackjack/crap playing friends who thought he had pocketed various hundred-dollar cheques to create the illusion of loss. He'd been playing with chipped cheques and not known it, so after the session my girlfriend pointed that out. Turns out his pit boss padded his comps anyway. My girlfriend was on his case regarding his gaffe for awhile.
I defer to Axelwolf and others who deal with chipped cheques regularly.
Quote: coachbellyOn the other hand, you're inclined to disregard the realtime explanation of casino floor personnel, who are right there in the pit, viewing the screen and using the software, in favor of a measured communication from the casino's PR Department.
It fits the data best given MDawg’s posts. He posted evidence that he didn’t think the tracking was working. Turns out the VP of operations said that feature wasn’t turned on.
Argument for argument's sake is not edifying, especially when there's nothing to argue about because whatever was originally posted doesn't even contradict what was introduced later.
Quote: redietzthe simple way to circumvent that is plan beforehand and then leave the table simultaneously for the bathroom.
I'm not so sure it's that simple.
The tracking system could pick up the chip IDs at the table, or at any table, if the players return to play.
The VP also mentioned verification at cashier during redemptions, so the chips are apparently being scanned at the cage.
Quote: unJonTurns out the VP of operations said that feature wasn’t turned on.
According to what the reporter posted earlier, you are incorrect...that's not what the PR rep wrote.
Quote: coachbellyAccording to what the reporter posted earlier, you are incorrect...that's not what the PR rep wrote.
Don’t follow. See bold below.
Quote: AlanMendelsonI received a reply from the PR department at Resorts World about how RFID chips are used.
If necessary I will forward the email to the Wizard if there's any doubt about its authenticity.
Here's what it said:
Hi Alan,
Per our VP of Casino Operations Rick Hutchins:
We are currently using them for accurate player ratings at the tables as well as verifying in the trays and at cashier during redemptions. We have the ability to track to the player, but have not chosen to use that option at this time.
Public Relations Department
PR@rwlasvegas.com
Pit boss says they can track the player and are doing so.
MDawg noticed evidence that the player isn’t tracked (chips changing hands and not disallowed).
Above the quote attributed to VP of casino operations says they can track players but aren’t doing so.
There’s no inconsistency or gotcha that I see. Pitboss just didn’t quite know what he was talking about.
It is possible that the electronic chip allocation system was working at the beginning and just wasn't working right, or maybe wasn't on at all even though pit bosses were told that it was on.
There is no question that the system knows what chips you have - or rather, should have - at all times and keeps track. The difference between that and knowing if you have handed the chips to someone else, is just another step further down the road in capabilities which they do have but either are not using or are using and it isn't working properly.
Quote: coachbellyI'm not so sure it's that simple.
The tracking system could pick up the chip IDs at the table, or at any table, if the players return to play.
The VP also mentioned verification at cashier during redemptions, so the chips are apparently being scanned at the cage.
If the chips aren't scanned at the cage, that blows the whole overall point of the chipped cheques in the first place. Ye gads, I know nothing, and I know more than some, which is frightening.
Quote: unJonThere’s no inconsistency or gotcha that I see. Pitboss just didn’t quite know what he was talking about.
The VP wrote "have not chosen to use that option at this time."
That doesn't preclude them from having used the option earlier.
For instance...when the pitboss told MDawg about the system,
that was sometime before the reporter's inquiry, and the "at this time" response.
Quote: coachbellyThe VP wrote "have not chosen to use that option at this time."
That doesn't preclude them from having used the option earlier.
For instance...when the pitboss told MDawg about the system,
that was sometime before the reporter's inquiry.
Coach, have you ever played with chipped cheques? Because the vibe I'm getting is that you have not.
You might want to do some research at LVA. They reported on some casinos using chipped cheques years ago, and the hassles and unnecessary expenses involved. Some casinos initially planned to go whole hog with all cheques down to $25, I think. Others were planning $100 and up. A couple tried it briefly, then abandoned it. None of this stuff is new.
Quote: redietzIf the chips aren't scanned at the cage, that blows the whole overall point of the chipped cheques in the first place.
You are correct...so it may not be so simple to pass them during your bathroom scenario, a scan at a table or the cage could detect that.
Quote: redietzYou might want to do some research at LVA. They reported on some casinos using chipped cheques years ago, and the hassles and unnecessary expenses involved.
Whatever LVA reported years ago about chipped cheques, are you disputing that RW is using them now?
Time passes, things change...and things can change within a week's time, especially at a new property.
Quote: 100xOddsyeah, i've seen people withdraw from their debit card at the cage. (i was at the next cashier over.)
but there's an ATM at the end of the cage. (and multiple places in the casino.)
why not withdraw $ from the ATM with your debit card so people in line can cash out faster?
At some casinos the fee at the cage is rebated by the casino while ATM fees are not.
I dont know about RW but at both Caesars and Red Rock if you're at the highest tier you get the debit card fees back at the cage.
At Caesars it was free play equal to the fee.
At Red Rock its cash equal to the fee.
At an ATM I think Caesars has a fee of 9.99 and Red Rock has 4.99 plus my bank charges 2.50
If I use my debit card at the cage the debit card fees get rebates and no bank fee.
Resorts World Table games will feature "Smart Tables," which use RFID-embedded chips to follow gaming activity to ensure accurate recognition in the resort's loyalty program.
“It’s all RFID,” casino operations chief Rick Hutchins said, referring to radio-frequency identification technology built into the first new Las Vegas resort to open since 2010. “The table knows exactly what I’m betting.”
Quote: coachbellyThe VP wrote "have not chosen to use that option at this time."
That doesn't preclude them from having used the option earlier.
For instance...when the pitboss told MDawg about the system,
that was sometime before the reporter's inquiry, and the "at this time" response.
Unbelievable. You'll twist anything to fit.
Quote: MDawgWhat's unbelievable is that you won't go down to RW to check it out for yourself, and instead keep posting on the subject.
If you're talking about me I dont have to go there.
I got the statement from the casino and they named the source.
Yes. I had a name. A real name. Why dont you call him?
Quote: AlanMendelsonI received a reply from the PR department at Resorts World about how RFID chips are used.
If necessary I will forward the email to the Wizard if there's any doubt about its authenticity.
Here's what it said:
Hi Alan,
Per our VP of Casino Operations Rick Hutchins:
We are currently using them for accurate player ratings at the tables as well as verifying in the trays and at cashier during redemptions. We have the ability to track to the player, but have not chosen to use that option at this time.
Public Relations Department
PR@rwlasvegas.com
Quote: AlanMendelsonYou'll twist anything to fit.
I quoted what you wrote.
Time passes, things change.
You changed your mind about participating in this discussion in less than 8 hours.
July 8th, 2021 at 4:06:19 AM
Quote: AlanMendelsonI yield to both Mdawg and Coach Belly. I will say nothing more.
If that is gospel, then how was I able to cash $900. in chips at a moment when I had marker(s) outstanding? Point being that your source is at least wrong about one thing, maybe about more. Or maybe something was lost in the pipeline as hearsay was repeated.
Short of actually going down there and playing, observing and running tests the way I have, you can't know for sure what is going on.
Quote: MDawgIf that is gospel, then how was I able to cash $900. in chips at a moment when I had marker(s) outstanding?
That could have been a contributing factor as to why they deactivated certain features soon after you played.
Quote: MDawg<<as well as verifying in the trays and at cashier during redemptions>>
If that is gospel, then how was I able to cash $900. in chips at a moment when I had marker(s) outstanding? Point being that your source is at least wrong about one thing, maybe about more. Or maybe something was lost in the pipeline as hearsay was repeated.
Short of actually going down there and playing, observing and running tests the way I have, you can't know for sure what is going on.
Sorry buddy. I've cashed chips while I had outstanding markers.
Next straw?
Is it possible that this guy is playing a completely different chess game from the rest of us. What does that have to do with the new advanced system at RW and how it works, or does not work.
MDawg hands his wife one of those $1k chips and tells her to have fun at the $25 6:5 BJ table in the main pit. Does the main pit not change the $1k chip for her?
Can you tip a smoky hot cocktail waitress with an RFID $100 chip? Will the pit go crazy when their tally doesn’t add up?
Quote: SOOPOOAre the $25 and $5 chips not RFID?
DRich-verified casino operations chief Rick Hutchins says “It’s all RFID, The table knows exactly what I’m betting.”
Card players bet with house chips implanted with sensors at tables that take cashless transactions and track every bet, split, double-down and side wager.
I think Soopoo, you get the point. Assigning chips to a specific player is not feasible. Only roulette does it.Quote: SOOPOOHelp me out guys. Say MDawg takes a $10k marker. He asks for 9 $1k chips, 9 $100chips, and the rest in $5’s to use as tips. He bets $400 on banker. House pays him $380 on his win. Are the $25 and $5 chips not RFID? Does the dealer place the entire $380 on some sort of scanner before he pushes it to MDawg?
MDawg hands his wife one of those $1k chips and tells her to have fun at the $25 6:5 BJ table in the main pit. Does the main pit not change the $1k chip for her?
Can you tip a smoky hot cocktail waitress with an RFID $100 chip? Will the pit go crazy when their tally doesn’t add up?
Quote: speedycrapI think Soopoo, you get the point. Assigning chips to a specific player is not feasible. Only roulette does it.
It is probably feasible just not practical.
I also don't see why it would not be feasible to assign chips electronically, period. I am sure that exceptions could be made for small denomination chips that a player handed out to others.
If you go to ANY casino cage with a 5000 or higher chip and many smaller casinos with a 1000 chip unless they determine how you got that chip it is not being cashed. The electronic assignment system would eliminate the need for all that research prior to cashing.
Why wouldn't all casinos want to go this way eventually, for all sorts of reasons, including that they will then be able to identify all players and boot anyone they don't want quickly. The downside would be loss of the small number of players who do not want to be entered into the system.
Quote: MDawgAssigning chips to a player electronically while he is at the table is more than feasible.
I also don't see why it would not be feasible to assign chips electronically, period. I am sure that exceptions could be made for small denomination chips that a player handed out to others.
If you go to ANY casino cage with a 5000 or higher chip and many smaller casinos with a 1000 chip unless they determine how you got that chip it is not being cashed. The electronic assignment system would eliminate the need for all that research.
When RFID chips were first developed more than 15 years ago that was the goal: to trace all chips throughout the property, even knowing when chips left the casino floor.
The technology was never developed.
In fact, it was difficult to have RFID chips monitored at craps tables because there are no sensors to separate chips near each other in box numbers. There can be bets for as many as 16 players on the 8, for example.
RFID scanners never got beyond betting positions in games such as blackjack where there is one spot for bets to be placed for each player.
In certain factories there are RFID scanners that can read product chips on a production floor. But there are spacing requirements on certain table games.
I wish I had my news report videos on RFID but they weren't uploaded to YouTube by KCAL.
The bottom line is that all technology is possible but it requires money and in the case of RFID tracking there is also the requirement of spacing and manpower.
While scanners can read chips, someone has to link those scans to a player either by name or players card number.
Resorts World might be the harbinger of things to come.
From what I understand the master plan at RW is for 10000 rooms.
P.S. If you go to RW casino let me know if that crazy guy betting 100K per table X 4 tables at a time is still playing. He has/had a reserved crystal box on the #1 I think it is/was spot on each table. All those hundreds of thousands in plastic lammers are/were there for him for his unending call bets.
I went down there and played. I won, but that's somewhat besides the point. I drew a marker and while playing I grilled more than one pit boss, asking, "Are the chips really assigned to me?" Answer from all of them: YES. Second question, "What happens if I hand some of my chips to someone else, will the system allow it?" Answer from all of them: "Well, I'll allow it, but the system will let me know that you did it." Follow up third question, "So will those chips then show as belonging to that other player who handed them over? If so, for how long?" Answer: "Well, for a little while I guess. Until the system records those chips as now belonging to the receiving player."
FORGETTING about what any of them had to say, let's talk real world. Follow me closely. This isn’t complicated if you know how markers and table games work. I pulled a marker, ten grand. When I decided to walk, I was ahead about twenty and had 32,000 in chips in front of me. The entire 32,000 was almost entirely 500 and 100 chips, plus two 1000 chips. (500s and 100s were the units I was betting and getting paid in - other than two times when the dealer gave me the two yellows via payouts that I later used for marker redemption - I wasn't betting that big, I was just winning most of my hands this session and as noted I received almost all payouts in 500s and 100s.)
So:
1) I pulled a 10K marker in all 500s and 100s
2) I ended with 32,000 in chips in front of me, almost all 500s and 100s, plus two 1000s
3) I paid off the marker with a stack of 500s I had plus two yellows - two 1000 chips. (Those two specific yellow chips which I used to pay the marker were chips I had WON, they were definitely not part of the marker pull, because as noted I drew my marker in all 500s and 100s, no 1000s at all.)
4) After marker redemption I had 22,000 remaining in front of me, all 500s and 100s.
5) After the marker redemption was completed, I then presented the 22,000 I was ahead to color up, and the dealer placed these on the electronic rectangle on the Baccarat table that records their amount. All good, it recorded 22,000. I saw the 22,000 on the screen. But when the dealer kept trying to color me up with four 5000 chips and two 1000 chips, it kept giving some kind of error, showing an uneven amount going out than in. Finally the pit boss figured out what was wrong - the system was still recording the two yellow 1000s I had paid in to pay off the marker as belonging to ME. Therefore, it was not allowing the dealer to pay me with my own chips, it was actually asking the dealer to add more chips to the payout to equal the 22,000 I was submitting for color up – it was demanding 24,000 in chips payout against my 22,000 submitted for color up.
Finally, the pit boss had the dealer change out the two yellows the dealer was trying to give me - put them back in the tray and hand me two fresh yellows that were other than the ones I had paid in for marker redemption, and then the system balanced out and showed that I was being changed out - colored up – correctly: 22K in, 22K out.
So, right there, is real world proof that the system not only attaches chips to a specific player, but even retains that tagging at least for a bit, even after the chips are returned to the tray. The system would not allow the dealer to color me up, change me up, with my own chips, because the system was still recording these as my own chips.
Now, after that incident I brought up the question again of, "So for how long will these chips [meaning the 22,000 I had just won that I was holding in my hand] be marked by your system as belonging to me?"
The answer: "I don't know. I guess for as long as you are here." [Meaning, I assume, until I cash, lose or exchange them.] Now, is this follow up absolutely true? Who knows. Maybe, maybe not. But based on what I saw personally today, the system does definitely tag chips that are in my possession as belonging to me, and their system, at least at the Baccarat table, retains that tagging information for at least a period of time.
As an aside, the dealer had to break up my monstrous stack of 500 and 100 chips into three piles, but the electronic system still recorded the 22,000 accurately as to incoming. This notwithstanding that the pit boss commented that if the stack of chips placed on for example a bet was too high, that the system might record it inaccurately, such as for purposes of bet tracking.
P.S. The crazy 100K x 4 player appears to have gone home.
P.P.S. Yet another example of where you need to GO DOWN THERE and do your own research which includes ACTUAL PLAY, versus thinking that you're receiving a correct answer as a result of an arm's length lazy email, or phone call.
July 7th, 2021 at 8:16:26 PM
I received a reply from the PR department at Resorts World about how RFID chips are used.
If necessary I will forward the email to the Wizard if there's any doubt about its authenticity.
Here's what it said:
Hi Alan,
Per our VP of Casino Operations Rick Hutchins:
We are currently using them for accurate player ratings at the tables as well as verifying in the trays and at cashier during redemptions. We have the ability to track to the player, but have not chosen to use that option at this time.
Public Relations Department
PR@rwlasvegas.com
