Ever have a casino..

Have you ever had a casino load you up with free play offers for a month, then had them pulled halfway through the month not because of catching AP play, but that you weren't contributing any of your own money?

Yeah, that's common at the stingier places.

Quote: rxwine

Have you ever had a casino load you up with free play offers for a month, then had them pulled halfway through the month not because of catching AP play, but that you weren't contributing any of your own money?

It shouldn't happen but I see their side. Casinos don't want to keep giving free play if the Gambler is not putting up any of his or her own money.

Quote: Nathan

It shouldn't happen but I see their side. Casinos don't want to keep giving free play if the Gambler is not putting up any of his or her own money.

Any mailers are based on prior play

I.E. you earned the offers.

Imagine if you earned frequent flier miles enough for 10 flights. You take 4 free flights in a row and then the airline says you havent made any recent purchases so they are confiscating the miles

They tell you to your face you took advantage of them by flying their airline and having the audacity to use free offers that THEIR OWN SOFTWARE says you deserve based upon how they designed THEIR OWN SOFTWARE TO AWARD MILES

I say its pretty scummy

Another example:

You need 5 cereal boxtops to redeem a free gift.

You ask your neighbors if they are throwing out the cereal boxes and acquire the boxtops without purchasing the cereal yourself.

The cereal company has not been cheated of their profit because the cereal WAS purchased by your neighbors

But the cereal company accuses you of fraud and says you can never purchase their cereal again

Casinos do stuff like that ALL the time

Casinos should just write me a check when I show up for 75% of my EV.

Quote: darkoz

Any mailers are based on prior play

I.E. you earned the offers.

Imagine if you earned frequent flier miles enough for 10 flights. You take 4 free flights in a row and then the airline says you havent made any recent purchases so they are confiscating the miles

They tell you to your face you took advantage of them by flying their airline and having the audacity to use free offers that THEIR OWN SOFTWARE says you deserve based upon how they designed THEIR OWN SOFTWARE TO AWARD MILES

I say its pretty scummy

Are they? I've seen fine print that says the offers are based on you giving them your historic level of play and casino has the right to adjust them. It's not that your past play earned you a free night, it's that based on your continued play, they are offering a room.
One is a reward for past play, the other is an incentive to get you to continue coming.

Obviously I’d rather the saloon not revoke offers, but it’s generally within their rights. There are cases where it wouldn’t be — such as a promotion. EG: “Earn 10,000 points on day you sign up and receive $200/week for 4 weeks in FP.” isn’t something they should legally be able to revoke, since that is a reward for past play. But if the offer is just for playing and not attached to a promo, then yeah, they can do whatever the **** they want. Unless there was an agreement made ahead of time?

I sure as hell would be if I ran a casino.

Quote: billryan

Are they? I've seen fine print that says the offers are based on you giving them your historic level of play and casino has the right to adjust them. It's not that your past play earned you a free night, it's that based on your continued play, they are offering a room.
One is a reward for past play, the other is an incentive to get you to continue coming.

I understand the purpose of offers is an incentive to garner business

EVERY free offer from a business is such even free hamburger coupons from Burger King.

Calendar freeplay is even more egregious because as you and the casinos point out it is based on historical play of the account.

The casinos argument therefore is they have more right to deny you offers when its based on prior spending than a business like Burger King which gives without you even doing anything for it.

In order for the argument to pass muster one has to define the word "free"

Anything given for free means the item is being handed over without expectations of remuneration

If you have to "purchase" your "free" play then....?

Also would you consider points and comp dollars earned as being based on expectations of future play? If you did $10,000 of coin-in and showed $100 comp dollars for their stores would you feel that was something that should be denied you?

Fact is casinos routinely shut off the ENTIRE accounts of AP players including earned shopping dollars.

Quote: RS

Obviously I’d rather the saloon not revoke offers, but it’s generally within their rights. There are cases where it wouldn’t be — such as a promotion. EG: “Earn 10,000 points on day you sign up and receive $200/week for 4 weeks in FP.” isn’t something they should legally be able to revoke, since that is a reward for past play. But if the offer is just for playing and not attached to a promo, then yeah, they can do whatever the **** they want. Unless there was an agreement made ahead of time?

I sure as hell would be if I ran a casino.

Promotions are absolutely subject in the casinos opinion to denial of offers.

The Revel offer for rebate comes to mind.

In AC if you take the Greyhound bus they promise $25 freeplay when you arrive as part of the bus offer. If your account has had freeplay offers revoked it is TOTAL. NO OFFERS PERIOD! Arriving by bus you will simply be told the casinos refuses to honor it even though the offer is posted by Greyhound.