[A] Casinoboss Answers Your Questions
Quote: sodawaterI notice that my friend gets much better mail offers than I do at the same property despite our average bets and games being very similar. However, he stays and plays there much less often than I do. So am I right in assuming that marketing offers better deals to players who don't go as often, perhaps to win them over against competing properties?
Why give you more if you're coming there all the time anyways?
of your play on. But I'm noticing more and more of the newer
casinos aren't offering them at all. Is this because they don't
want us writing anything down, or are they just too cheap to
offer them. I've also been getting stared at in a few casinos
where they don't offer cards. Sometimes a suit in the pit will
stare at me for 5min if I'm using a notebook. Very creepy, whats
up with that. Is he trying to intimidate me, and if he is, why.
Quote: EvenBobCasinoboss: Most casinos offer roulette scorecards to keep track
of your play on. But I'm noticing more and more of the newer
casinos aren't offering them at all. Is this because they don't
want us writing anything down, or are they just too cheap to
offer them. I've also been getting stared at in a few casinos
where they don't offer cards. Sometimes a suit in the pit will
stare at me for 5min if I'm using a notebook. Very creepy, whats
up with that. Is he trying to intimidate me, and if he is, why.
Just them being cheap.
Quote: casinobossJust them being cheap.
I was in Vegas in early May. I got asked at 2 different
casinos not to sit near the wheel if I was going to record
spins. This has never happened before. Are casinos now
getting paranoid about visual ballistic players, those with
the ability to tell where the ball will land by studying its
trajectory on the wheel?
Quote: EvenBobI was in Vegas in early May. I got asked at 2 different
casinos not to sit near the wheel if I was going to record
spins. This has never happened before. Are casinos now
getting paranoid about visual ballistic players, those with
the ability to tell where the ball will land by studying its
trajectory on the wheel?
2 casinos is not enough data points to indicate a trend. My mind reading skills are fuzzy today but I'd probably say they think they're just better off having you not hover around the game.
What are the current ventures you see "organized crime" involved in at the casinos, e.g. laundry, food, garbage, prostitution, alcohold distribution, unions ... ?
(gotta believe the wise guys haven't completely left town)
Quote: casinoboss2 casinos is not enough data points to indicate a trend. My mind reading skills are fuzzy today but I'd probably say they think they're just better off having you not hover around the game.
I thought it was curious because I'd been doing
it for years and never heard a peep about it.
All of a sudden two casinos don't like it? One
old pit guy was downright hostile to me. He
waved his hand threateningly and ordered me
to sit in the slots if I had to record numbers.
I explained his tote board frequently made mistakes
and he said I could just leave if I wanted to. So I
sat in the slots.
TITO, penny slots, and 6/5 BJ. TITO increases play, eliminates hard count, change girl, hopper fills, etc. Penny slots last year reached an average bet per play of 73 cents. Probably has passed 3 quarters by now. Boycotting 6/5 tables has not been very successful, it appears. 6/5 now spreading to multi-deck games, dealers hitting soft 17, etc.
Quote: FleaStiffThey simply have procedure manuals that they follow and if you are near the wheel and have an object in your hand, it had better be a chip or a drink or a woman's boob.
Now that's more like it !
Quote: casinobossHave never dealt dice and don't work in tables so will have to ask.
Without revealing your company or actual position, could you tell us what your area of expertise is?
Quote: casinobossI stay anonymous for obvious reasons but otherwise am willing to answer anything you might have on your mind about this business of ours!
Generally speaking, approximately how much do dealers at the higher end casinos make (for example: the Wynn, Caesars, etc.)? I've heard all sorts of figures, but then again people are notorious for fibbing on such matters.
Are space aliens real and can we do battle with them and win?
Yes.
>and can we do battle with them
Yes.
>and win?
No.
FleaStiff say it ain't so!
I sent you a private message.
thanks for your answers so far, I have a request though:
Could you give a non-vague answer on some of the questions? Your answers most of the time only tell me what I knew already. I would really appreciate a specific answer from your experience. E.g.:
"Our hosts get a $ 5000 bonus per trip for every return customer with ADT of $50000 and above."
"We switched to 9/5 JoB for $1 and below since the low hold of 9/6 didn't justify the real estate anymore."
"All of our newest branded penny slot machines are set to 85%, the classic ones for old ladies are generally at 89%."
"Our floors are advised to stare down any players that exhibit behavior that is out of the ordinary."
Thanks!
Quote: Canyonero
"Our floors are advised to stare down any players that exhibit behavior that is out of the ordinary."
!
Yes, I was hoping he'd give a detailed answer on why
some pit people do the staring routine. It has to be
done on purpose, its the only place you see it, in casinos.
I never see waiters do it, or bank tellers. Somebody has
to tell the pit about staring and instruct them. Its not
natural. In fact, its extremely rude. In some places staring
will get your ass kicked. Its a challenge, its intimidation.
Even animals do it. What does the pit hope to accomplish?
Make you leave? Frighten you? What.
A suit just staring with a blank look would instill nothing in the heart of an errant gambler, but a piercing, fixed stare at the eyes of a miscreant, coupled to an angry facial expression, is another kettle of fish entirely.
Makes sense to use non-verbal communication in that situation: why stop the game just to scold someone?
Stare / glare him down instead.
Quote: rxwineAre they really staring, or have they just become comatose from the routine?
No, when they stare at you, there's no doubt
about it. Its unblinking, no expression on their
face, staring right at you, right into your eyes
when you look up at them. Its a prison yard
intimidation technique. Stare at somebody until
you get a reaction. It works, it makes you feel
like you're doing something wrong even when
you're not.
It happened to me just last week. I was the only
player at roulette and I was keeping track in a
notebook. All of a sudden this ape of a suit is
standing right next to the dealer staring at me.
He's like 30 years younger than me and looks like
a dope. But he just stands there, staring. After
about 2min I look right at him and ask if they
have roulette cards to write on, knowing full well
they don't. He replied that they don't supply them
and turned on his heel and wandered away. I
asked the dealer what the guys problem was
and she just shrugged and said nothing.
It's always a contest, gambling, staring....
Quote: EvenBobYes, I was hoping he'd give a detailed answer on why
some pit people do the staring routine. It has to be
done on purpose, its the only place you see it, in casinos.
I never see waiters do it, or bank tellers. Somebody has
to tell the pit about staring and instruct them. Its not
natural. In fact, its extremely rude. In some places staring
will get your ass kicked. Its a challenge, its intimidation.
Even animals do it. What does the pit hope to accomplish?
Make you leave? Frighten you? What.
There's your answer right there (although I do agree that they look more silly than intimidating).
Seriously, I'd like to know what the casinos' position is on using a smartphone app as a strategy guide for, say, video poker. Thanks!
Quote: siliconeTry wearing a ring w/a magnet. Not a damn thing they can do at that point. You all are more experienced than this arent you? Geeee
Try using the quote function. Not a damn think we can do to understand what you're going on about without some context.
Quote: AlanMendelsonWithout revealing your company or actual position, could you tell us what your area of expertise is?
Marketing
Quote: Beethoven9thGenerally speaking, approximately how much do dealers at the higher end casinos make (for example: the Wynn, Caesars, etc.)? I've heard all sorts of figures, but then again people are notorious for fibbing on such matters.
If you're full-time and you actually work all of your shifts (i.e., don't leave early or call out) then in the $75-90 range.
Quote: jwblueCassinoboss.
I sent you a private message.
Please post it here. There really shouldn't be any questions to ask of me that you can't post here since I'm not going to answer anything that my compromise my anonymity.
Quote: CanyoneroHey Casinoboss,
thanks for your answers so far, I have a request though:
Could you give a non-vague answer on some of the questions? Your answers most of the time only tell me what I knew already. I would really appreciate a specific answer from your experience. E.g.:
"Our hosts get a $ 5000 bonus per trip for every return customer with ADT of $50000 and above."
"We switched to 9/5 JoB for $1 and below since the low hold of 9/6 didn't justify the real estate anymore."
"All of our newest branded penny slot machines are set to 85%, the classic ones for old ladies are generally at 89%."
"Our floors are advised to stare down any players that exhibit behavior that is out of the ordinary."
Thanks!
Sure.
Quote: EvenBobYes, I was hoping he'd give a detailed answer on why
some pit people do the staring routine. It has to be
done on purpose, its the only place you see it, in casinos.
I never see waiters do it, or bank tellers. Somebody has
to tell the pit about staring and instruct them. Its not
natural. In fact, its extremely rude. In some places staring
will get your ass kicked. Its a challenge, its intimidation.
Even animals do it. What does the pit hope to accomplish?
Make you leave? Frighten you? What.
No detailed answer because it's not like it's in the standard operating procedures. My best guess is that you're just annoying them and they're trying to get you to leave, in all honesty.
Quote: NareedHas the thread been derailed enough, or do we need more?
Seriously, I'd like to know what the casinos' position is on using a smartphone app as a strategy guide for, say, video poker. Thanks!
Most everywhere I know smartphones are banned because of that fella who created the card counting app.
Quote: AlanMendelsonWhy did Casinoboss disappear from LVA ??
People stopped asking questions so I moved boards at which point people stopped asking questions at which point I moved here.
Quote: siliconeCan you tell me why it is that when a customer is playing table games they all set down in a seat EXCEPT for craps, why is that? Why do they not allow craps players to set down at the craps table yet I can go to any other table game and pull up a seat. Often times the dealers will not deal to someone if they are not setting.
You can sit down at my casino. It's mainly older folks that do it.
My educated guess is that it takes up too much room. With a chair, you're taking up, what, 3 spots versus people standing?
After a jackpot is won, can IGT easily change the jackpot odds?
What are the odds of winning the Megabucks jackpot? I have read about the odds being about 1 in 50 million based on the number of stops on the reels, but I do not know how accurate that it is.
Quote: casinobossNo detailed answer because it's not like it's in the standard operating procedures. My best guess is that you're just annoying them and they're trying to get you to leave, in all honesty.
All I was doing was writing down results which they assured me is fine. Cretins..
Quote: jwblueWide Area Progressive (WAP) jackpots like Wheel of Fortune and Megabucks.
After a jackpot is won, can IGT easily change the jackpot odds?
What are the odds of winning the Megabucks jackpot? I have read about the odds being about 1 in 50 million based on the number of stops on the reels, but I do not know how accurate that it is.
Odds as in odds to hit megabucks? If so, it'd be about as easy as me riding a hot air balloon to Venus. You'd have to change the math/programing, get testing/approval for every jurisdiction, then actually change the chips for every game.
https://wizardofodds.com/games/slots/megabucks/
Quote: EvenBobAll I was doing was writing down results which they assured me is fine. Cretins..
Fine by the rules is not the same as not being annoying to the pit supervisor.
Quote: casinobossFine by the rules is not the same as not being annoying to the pit supervisor.
He can stick it. I reported the incident tonight and got an apology. I've been going to casinos since most of them were in short pants, I don't need the aggravation.
Quote: EvenBobHe can stick it. I reported the incident tonight and got an apology. I've been going to casinos since most of them were in short pants, I don't need the aggravation.
I guess you showed them. They're probably still laughing about it.
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Quote: casinobossI'm a casino exec who just likes to talk shop in his spare time. As for me, I've held a variety of positions in most of the major departments for both small and large casinos in Vegas and around the US as well as at the corporate offices for a few companies.
We can tell from your answers above that you probably do not currently work at any of the following Caesar's properties:
Bally's Atlantic City
Bally's Las Vegas
Caesars Atlantic City
Caesars Indiana
Caesars Palace
Caesars Windsor
Flamingo Las Vegas
Harrah's Ak-Chin
Harrah's Lake Tahoe
Harrah's Las Vegas
Harrah's New Orleans
Harrah's North Kansas City
Harrah's Resort Atlantic City
Harrah's Rincon (San Diego)
Harrah's Tunica
Horseshoe Cincinnati
Horseshoe Cleveland
Horseshoe Council Bluffs
Paris Las Vegas
Planet Hollywood
Rio
Showboat Atlantic City
Nor the following Las Vegas casinos:
Cosmo
Orleans
Mirage
MGM
Treasure Island
Wynn
Casino Royale
And from your answer to the following question (Quote: silicone
Can you tell me why it is that when a customer is playing table games they all set down in a seat EXCEPT for craps, why is that? Why do they not allow craps players to set down at the craps table yet I can go to any other table game and pull up a seat. Often times the dealers will not deal to someone if they are not setting.), we know you will be welcome here as anyone with advanced craps knowledge is not.
Quote: casinobossYou can sit down at my casino. It's mainly older folks that do it.
My educated guess is that it takes up too much room. With a chair, you're taking up, what, 3 spots versus people standing?
Chairs work fine space wise for every position with Rapid Craps at the Quad. Also, at Joker's Wild. Chairs like anything and everything in a casino is part of the psychology and marketing that drives profit to the bottom line.
Anyone that has had casino management cross-over training for table games or taken a Casino Management 101 class knows that chairs are discouraged for most players at craps (except ADA reasons and Joker's Wild Casino clientele) to allow fatigue to assist in the casino's edge over an Advantage Player. The adrenaline from a non-boring game such as craps will keep players standing even after fatigue sets in, whereas most casino games with chairs don't have that adrenaline rush to keep non-addictive players gambling. Conversely, comfortable chairs are encouraged for slot players so that fatigue does not set in so that they play longer.
I confess, I work at The Tangiers.
Quote: Bohemiancasinoboss, we appreciate your candor and presence, and we do not wish you to reveal your ID or company ID, however I will take the following educated guesses in an effort to add to your casino credentials as noted above:
We can tell from your answers above that you probably do not currently work at any of the following Caesar's properties:
Bally's Atlantic City
Bally's Las Vegas
Caesars Atlantic City
Caesars Indiana
Caesars Palace
Caesars Windsor
Flamingo Las Vegas
Harrah's Ak-Chin
Harrah's Lake Tahoe
Harrah's Las Vegas
Harrah's New Orleans
Harrah's North Kansas City
Harrah's Resort Atlantic City
Harrah's Rincon (San Diego)
Harrah's Tunica
Horseshoe Cincinnati
Horseshoe Cleveland
Horseshoe Council Bluffs
Paris Las Vegas
Planet Hollywood
Rio
Showboat Atlantic City
Nor the following Las Vegas casinos:
Cosmo
Orleans
Mirage
MGM
Treasure Island
Wynn
Casino Royale
And from your answer to the following question (Quote: silicone
Can you tell me why it is that when a customer is playing table games they all set down in a seat EXCEPT for craps, why is that? Why do they not allow craps players to set down at the craps table yet I can go to any other table game and pull up a seat. Often times the dealers will not deal to someone if they are not setting.), we know you will be welcome here as anyone with advanced craps knowledge is not.
Chairs work fine space wise for every position with Rapid Craps at the Quad. Also, at Joker's Wild.
Anyone that has had casino management cross-over training for table games or taken a Casino Management 101 class knows that chairs are discouraged for most players at craps (except ADA reasons and Joker's Wild Casino clientele) to allow fatigue to assist in the casino's edge over an Advantage Player. The adrenaline from a non-boring game such as craps will keep players standing even after fatigue sets in, whereas most casino games with chairs don't have that adrenaline rush to keep non-addictive players gambling. Conversely, comfortable chairs are encouraged for slot players so that fatigue does not set in so that they play longer.
