Another bad month for Atlantic City & Revel
http://www.pressofatlanticcity.com/communities/atlantic-city_pleasantville_brigantine/atlantic-city-casino-revenue-falls-percent-in-april/article_8a69c584-b99c-11e2-be03-001a4bcf887a.html
Down 12% from last year as a city. Revel at $8M only ahead of Trump Plaza and their take of $6M. Someone can make a fortune writing a book about how poorly this place has been run from Day 1 and how not to treat players. And yet month after month they put out statements on how they are changing.
I had probably dropped a grand over the course of the hours we played there, with each of my friends buying in for several hundred. As a group they were about even I'd say. I went to bed, they continued on to Showboat where they played for another hour or so.
With their new Total Rewards card, they were able to get a room at about 1/3 of the regular price for a room on Saturday, so that's were we will be staying.
Maybe I'm putting too much into my personal experiences like this, but I just can't see how that's good business. I'm not claiming I won't go there, because I will. They still have that burger after all. Still, why are they just tossing that additional expected value right over to other locations? Now our first and last sessions will be in the Showboat and I still feel like anything but a valued customer at the Revel.
Quote: gts4everI went down to AC with four friends a couple of weeks ago who were staying the the Borgata. I got everyone to go to the Revel basically because I think their restaurant, "Village Whiskey" has one of the best burgers I've ever eaten. Everyone wound up playing PGP for several hours and getting Players cards. We are going back to AC this weekend, so we tried to call and obtain a comped room. I told them that my card didn't indicate that I had a room available for Saturday but that I'm coming down with multiple card holders, was there anything they could do...I was told that it's only based on individual play and to please hold..."Sir, your play has been reevaluated...and you still don't qualify for a room"..."Okay", I asked, "is there anything you can do in terms of a discounted room or anything at all?"...For my efforts, I was rewarded with a discount of $0 as compared to the price someone off the street would be required to pay for a room.
I had probably dropped a grand over the course of the hours we played there, with each of my friends buying in for several hundred. As a group they were about even I'd say. I went to bed, they continued on to Showboat where they played for another hour or so.
With their new Total Rewards card, they were able to get a room at about 1/3 of the regular price for a room on Saturday, so that's were we will be staying.
Maybe I'm putting too much into my personal experiences like this, but I just can't see how that's good business. I'm not claiming I won't go there, because I will. They still have that burger after all. Still, why are they just tossing that additional expected value right over to other locations? Now our first and last sessions will be in the Showboat and I still feel like anything but a valued customer at the Revel.
the funniest part is i am pretty sure their hotel is not gonna be fully booked on sat night, either
Quote: BhappyWell let us not forget that they only got a discounted room at Showboat. I agree that Revel is mismanged, but to expect a Staturday room - when you can't even get a free room at CET properties is expecting too much. No sympathy for something4nothing crowd.
Maybe I didn't make my point clear enough. It's not like I was aghast at not being served up a free room. I only put the stats in to show it's not like I was playing nickels for 20 minutes then asking for a suite.
I asked for a room, got nothing, asked for a discount, got nothing.
I also mentioned that I wasn't at Showboat so it isn't as if my play was sufficient for one and not the other. It's just that the Revel almost makes it hard for you to enjoy going there. If you like it, you wind up liking it despite things. So while the way I'm treated there isn't enough to stop me from going, it reduces the time and money that I spend there. Maybe that doesn't show up on the P&L as blatantly as people who refuse to go, but tell me it doesn't add up after a while?
I would love for BH to explain what Revel is doing right with their comp system and how it is going to benefit either them or the player in the long term since it has been a failure of record proportions so far.
But dont worry, be happy, it is only the State of NJ Taxpayers money being wasted on this disaster.
Quote: Boz
I would love for BH to explain what Revel is doing right with their comp system and how it is going to benefit either them or the player in the long term since it has been a failure of record proportions so far.
But dont worry, be happy, it is only the State of NJ Taxpayers money being wasted on this disaster.
Nothing. Revel is not doing anything right. (Unless of course you count wiping off or getting more than $2 billion)
And Boz let us not be hyperbolic. NJ tax payers haven't invested a dime in Revel. All the subsidies were for future tax dollars. Without them north end of the beach would be an eyeshore with a half finished steel skeleton. AC is pretty soon going to be Trenton East.
Quote: BozAnd credits for future tax dollars are costing the taxpayers money as they received breaks others cannot get.
What????? Which planet do you live? Every state in the union provides tax subsidies for businesses to re-locate, and build facilities.
Boz, Boz, Boz.....look at the positives. Besides those men in suits every one has made money off Revel. It provided thousands of well paying construction jobs, employs about 3,000 people (well less 67 that were laid off), got name brand stars to perform in a dump that is AC, architecturally most beautiful building in AC, gorgeous hotel rooms, mouth watering dinning options. The only people that are complaining are smokers and nickle and dime players.
Quote: gts4everI went down to AC with four friends a couple of weeks ago who were staying the the Borgata. I got everyone to go to the Revel basically because I think their restaurant, "Village Whiskey" has one of the best burgers I've ever eaten. Everyone wound up playing PGP for several hours and getting Players cards. We are going back to AC this weekend, so we tried to call and obtain a comped room. I told them that my card didn't indicate that I had a room available for Saturday but that I'm coming down with multiple card holders, was there anything they could do...I was told that it's only based on individual play and to please hold..."Sir, your play has been reevaluated...and you still don't qualify for a room"..."Okay", I asked, "is there anything you can do in terms of a discounted room or anything at all?"...For my efforts, I was rewarded with a discount of $0 as compared to the price someone off the street would be required to pay for a room.
I had probably dropped a grand over the course of the hours we played there, with each of my friends buying in for several hundred. As a group they were about even I'd say. I went to bed, they continued on to Showboat where they played for another hour or so.
With their new Total Rewards card, they were able to get a room at about 1/3 of the regular price for a room on Saturday, so that's were we will be staying.
Maybe I'm putting too much into my personal experiences like this, but I just can't see how that's good business. I'm not claiming I won't go there, because I will. They still have that burger after all. Still, why are they just tossing that additional expected value right over to other locations? Now our first and last sessions will be in the Showboat and I still feel like anything but a valued customer at the Revel.
I don't think your personal experience is off base at all. This is very similar to what happened to me after 3 or 4 visits to Revel...no offers, no discounts nothing. Most other casinos in AC are happy to have me and comp rooms...even on weekends. Revel not so much as a sniff.
Quote: vendman1I don't think your personal experience is off base at all. This is very similar to what happened to me after 3 or 4 visits to Revel...no offers, no discounts nothing. Most other casinos in AC are happy to have me and comp rooms...even on weekends. Revel not so much as a sniff.
Good to know! I was starting to think it was my face (still might be).
Construction Jobs- Look at the lawsuits from small contractors who still have not been paid from initial construction of Revel.
"The Dump that is AC"- Does MGM/Boyd think AC is a dump? Look at the Caesars Properties results from AC. While the numbers are not what they would like, they are still making money with Ballys included. Caesars debt and bottom line would be a lot worse than it is without AC.
Architecturally most beautiful building? Really who cares??
Mouth Watering Dining Options- Central Closed already and the others are hanging on. Better food at better places all over the city from Angelos Fairmont Tavern, to Docks to even AC Bar and Grill and Tun Tavern.
The only people complaining.... How can you say that with a straight face? You lose all credibility with that one statement. Smokers are getting their wish, but I believe you and I both know that will only make the problem worse. The few people who went there because it was non smoking will be upset and the players who tried it, were treated worse than their current casino wont go back, so who is left?
Why do you think all of us who tried Revel and found it far behind other AC, Las Vegas and even PA casinos in comps are "Nickle and Dime" players? Is that Borgata is built on? What about Caesars?
You have NO clue how much I play at Caesars and how much I played at Revel. What I can tell you is my wife and I get anything we want across the US at any TR Casino and we are not "Nickle and Dime" Players. As I have stated before, my wife puts alot of dollars through the slots. She also did the same at Revel and received a few dollars in comps, not even enough for a Taco at the Truck. What she put through and lost was more than enough to pay for a weeks rooms at Revel at retail price. So dont tell me they understand what it takes to get players in, how to treat them and how to keep them happy while losing thousands. If they did, they would not be on their third casino promotions supervisor, now would they be making $8M in Gaming Revenue.
But once again, you think you know everything about someone playing history and how they are looking for something for nothing.
Its thinking like yours that has the Revel in the situation it is in and is also why I believe you may actually be Kevin Desanctis still trying to do his best Baghdad Bob imitation. But I do give you credit for being the last one left looking for someone to blame other than looking in the mirror Mr Revel.
Quote: PokeraddictThings may be even worse now. PokerStars lost their challenge to Atlantic Club voiding their sales agreement. The sale has basically fallen through now. The competitors are happy about that so I would assume it is probably a negative for the market as it would have revitalized Atlantic Club.
Actually looking at the numbers, AC Club is doing the things to gain business while others (See Revel) are failing. Hopefully another investor will come along with money to allow the current management team to continue to build upon what they have started.
OP's point is that he dropped a grand at the revel and they wouldn't even give him a discounted rate. That's just bad business.
Revel is still operating under the ridiculous assumption that because its building is nice, people will pay a premium to stay and play there. Nothing could be further from the truth for the AC market.
Quote: BhappyBoz, Boz, Boz: I agreed that Revel is mis-managed, and they have very little hope. Your case is different, and seems unique. However, I have seen most gripes are coming from nickle&dime players. Let us look at the guy who was complaining on this thread. He can't get a free room at ShowBoat, but wanted a Saturday room at Revel. He wanted to combine his buddies points. Which casinos in US would do that? The most I have heard is that some casinos might combine/consider 'spousal' points. I say your case might be unique, because they did give away lots of rooms, free slot dollars, and food during their match the tier program. I also read many posts from high end players who are getting everything they want from Revel - including Limo Pick ups, suites, golf packages, food etc etc. If you are playing what you say you are playing, and not getting anything then perhaps you need to get hold of some host at Revel - ask him why are you being signaled out and are being deprived of freebies.
No need to get a host, I really dont care if we go back and I am entirely happy at Caesars AC. The Suite we stayed in this week in the Ocean Tower is just as nice as anything Revel would offer. My point is that I am not alone in playing like this and not getting anything. And maybe they have changed since last summer when they thought they didnt have to offer anything to get people in the doors. Like most people it seems, I am not willing to give them a 2nd chance.
As for "many" posts from high end players, how many can there be with the results they are showing? I refuse to believe they have the same amound of high end players as the other top casinos in AC, and that the only difference is the "something for nothing" crowd as you like to call them.
Either way, I am glad we agree they have little hope. That is not the story here, the story is how they took this opportunity and ruin it in just over a year.
Quote: sodawaterBhappy
OP's point is that he dropped a grand at the revel and they wouldn't even give him a discounted rate. That's just bad business.
Oh Come on sodawater: You know very well that the how you lost, how you played, and what games you played has higher importance than what you lost. You know very well that comp rate on penny machine is much higher than on a VP or BJ machine.
Not all casinos are set up for discounted rates. I do not know if Borgata or Caesar offers discounted rooms or not. But CET has 4 properties with a total of more than 8,000 rooms in AC. They know precisely how many rooms an a particular day will be occupied. I have a good friend in that industry, and it took almost a year of me prodding him, and him trying. His property now offers discounted rooms.
Besides, for crying out loud - he got discounted room at SHOWBOAT.
It took Cosmopolitan almost 3 years to break even. Their business model also relies less on gambling, and more on paid hotel occupancy, night life, restaurants, and events.
Of course one can argue that LV does attract high end tourists, and Cosmopolitan is attracting fair share of that crowd. AC might be nothing but a gambling pit. According to American gaming Association, about 55% gamblers spend less than $100 gambling (another 20% spend bet' 100-200). Perhaps bulk of the AC crowd resembles the national statistics, and the old established properties in AC have learned how to squeeze the money out of those nick&dime players.
Getting free rooms at CET properties is not a big deal. Three years ago, I paid to stay at Caesar's in LV for two nights before, and two nights after my week long vacation in UT, and AZ. I am a little player. I still get free room offers from most CET properties in LV.
Quote: gts4everI went down to AC with four friends a couple of weeks ago who were staying the the Borgata. I got everyone to go to the Revel basically because I think their restaurant, "Village Whiskey" has one of the best burgers I've ever eaten. Everyone wound up playing PGP for several hours and getting Players cards. We are going back to AC this weekend, so we tried to call and obtain a comped room. I told them that my card didn't indicate that I had a room available for Saturday but that I'm coming down with multiple card holders, was there anything they could do...I was told that it's only based on individual play and to please hold..."Sir, your play has been reevaluated...and you still don't qualify for a room"..."Okay", I asked, "is there anything you can do in terms of a discounted room or anything at all?"...For my efforts, I was rewarded with a discount of $0 as compared to the price someone off the street would be required to pay for a room.
I had probably dropped a grand over the course of the hours we played there, with each of my friends buying in for several hundred. As a group they were about even I'd say. I went to bed, they continued on to Showboat where they played for another hour or so.
With their new Total Rewards card, they were able to get a room at about 1/3 of the regular price for a room on Saturday, so that's were we will be staying.
Maybe I'm putting too much into my personal experiences like this, but I just can't see how that's good business. I'm not claiming I won't go there, because I will. They still have that burger after all. Still, why are they just tossing that additional expected value right over to other locations? Now our first and last sessions will be in the Showboat and I still feel like anything but a valued customer at the Revel.
Holy crap, we got a free room the night of the Alicia Keyes concert based on about 6 hours of slot play over a year. That ain't right.
Quote: MoscaHoly crap, we got a free room the night of the Alicia Keyes concert based on about 6 hours of slot play over a year. That ain't right.
It's the unfortunate hierarchy of the comp system - slots/vp get much more comps than tables ever will.
-B
Lol.
$66.85 million table game revenue in NJ
NJ is rapidly losing it's edge even in table games
Quote: ahiromuBorgata... 390k loss on baccarat with a 450k drop. Almost a 90% loss percentage. Lol.
There seems to be only 5 baccarat tables in AC. One at Borgata, and four at Ceasars.
Oh, so this was a post about a successful result of management policy then.Quote: gts4ever... and I still feel like anything but a valued customer at the Revel.
Along with that goes the idea that you can't have too much vacant land around the place:Quote: BozThey just dont get it and still think they can sell the rooms to kids who want to go to the club.
"Plans were announced last year for a redevelopment project expected to bring a mix of new housing, restaurants and shops to the neighborhood surrounding Revel. To make way for that development, the authority must acquire and raze several blocks of property between the casino and Absecon Lighthouse. That includes about 60 residences primarily in the Vermont and Metropolitan low-rises.
Staggered letters have been sent to property owners and residents in the redevelopment area stating they have 90 days to leave or face eviction. That timeframe gives residents - many of whom received letters in April - until sometime in July to leave, but CRDA officials insist the dates are flexible given that there is no schedule for new development. All but four property owners and tenants in the area have received notices, and the authority is still working on offers for some of the vacant lots, officials said.
The authority began meeting with residents last year to help them find alternative housing and inform them about the relocation assistance they'll be offered. A dozen have identified replacement housing. About six have yet to meet with the authority, CRDA spokeswoman Kim Butler said. . . .
Announced last year as a project that would leverage investment through revenue streams from Revel, the New Jersey Economic Development Authority intended to help the CRDA secure $50 million in loans to back the development. In light of the casino's disappointing performance, the CRDA was forced to break the project into several smaller phases. No loans have been secured.
Instead, two allocations totaling about $9.8 million in CRDA financing have been devoted in the past year to land acquisition, demolition, relocation stipends for residents, legal services and site preparation. Still, funding for whatever will take the place of the housing units and vacant properties hasn't been secured, and there is no solid timeline for anything new to be built." acpress
