Bhappy
Bhappy
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February 3rd, 2013 at 2:53:36 PM permalink
Quote: s2dbaker

I shall not visit Revel again.



They don't want you either. If they really wanted you, they will throw freebie bones at you. Most gamblers, when they seen bones wag their tails.
cclub79
cclub79
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February 3rd, 2013 at 3:01:57 PM permalink
I had that happen once while playing with a 10 showing. I don't think anyone at my table had 21, but I don't see any logic where the "Mirror Misread" would turn a BJ into a pushable 21 just because you played the hand out. You challenged and got something out of it, which is good for you. But I'd think if this were a "letter-of-the-law" case, the regs would say that the mirrors are there to speed up the game and if there is a "malfunction", the hand is still played as normal (BJ > 21). The lost "10" is a loose end, but it's just like any burned card. Just my opinion.
Buzzard
Buzzard
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February 3rd, 2013 at 3:15:59 PM permalink
' All of this could have been settled in under 10 seconds by just leaving the bet up there. "

Well, in 10 seconds you mean the dealer should put her job on the line , just to kiss Ace's ass.
Shed not for her the bitter tear Nor give the heart to vain regret Tis but the casket that lies here, The gem that filled it Sparkles yet
Buzzard
Buzzard
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February 3rd, 2013 at 3:19:02 PM permalink
Luckily a lady friend was at the table with you. Had it been me after 3 or 4 minutes of your whining and an asinine opinion about a push, I would have requested the dealer to deal. Of course you might object and at that time the peace maker in me would probably remind you the complaint department was in the basement. Along with a friendly and heart felt Go F*** yourself.
Shed not for her the bitter tear Nor give the heart to vain regret Tis but the casket that lies here, The gem that filled it Sparkles yet
EvenBob
EvenBob
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February 3rd, 2013 at 3:20:26 PM permalink
Quote: Buzzard



Well, in 10 seconds you mean the dealer should put her job on the line , just to kiss Ace's ass.



Geez Buzz, what's your problem. You've expressed your
opinion of this about 40 times already, what's the point
of doing it over and over and over? You don't know she
would have lost her job, you have no way of knowing.
Face says probably not and he works in a casino.
"It's not called gambling if the math is on your side."
Buzzard
Buzzard
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February 3rd, 2013 at 3:23:49 PM permalink
Well, Bob. Then you agree and think she should have just said " OOOPs I made a mistake. Keep your hundred dollars Sir.
Shed not for her the bitter tear Nor give the heart to vain regret Tis but the casket that lies here, The gem that filled it Sparkles yet
Woldus
Woldus
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February 3rd, 2013 at 3:28:24 PM permalink
Quote: aceofspades

Not a question of dignity my friend - a question of being treated with dignity.



I probably could've argued either side until I saw this post. If I'm playing in that lounge with that kind of action I would think the house should automatically assume they make more in the long run by trying to accomodate the player. Their's is a business with customer loyalty a must. What do they really lose in a quiet room by telling Ace..."normally this isn't our policy, but I've been told to give you the push. Let's shuffle up and deal."
Buzzard
Buzzard
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February 3rd, 2013 at 3:34:18 PM permalink
Yeah and risk being shut down by gaming for a few days. Hell, why not let him win on any push.
Shed not for her the bitter tear Nor give the heart to vain regret Tis but the casket that lies here, The gem that filled it Sparkles yet
Woldus
Woldus
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February 3rd, 2013 at 3:44:50 PM permalink
Quote: Buzzard

Yeah and risk being shut down by gaming for a few days. Hell, why not let him win on any push.



LOL x3... Get serious, please.
EvenBob
EvenBob
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February 3rd, 2013 at 3:47:59 PM permalink
Quote: Buzzard

Well, Bob. Then you agree and think she should have just said " OOOPs I made a mistake. Keep your hundred dollars Sir.



As much as Ace drops in that casino, he should have
done what he did. Casinos are predatory, they never
deserve an even break. They would bankrupt Ace in
a heartbreak if they could and smirk all the way to the bank.

Benny Binion said "Our job isn't done till the players
last check to us bounces." In other words, a casino
wants all your money. What makes you think things
have changed? If anything its worse, they're far more
predatory than in Benny's day..
"It's not called gambling if the math is on your side."
Buzzard
Buzzard
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February 3rd, 2013 at 4:16:15 PM permalink
" Not a question of dignity my friend - a question of being treated with dignity."

You mean they did not agree with you, thereby impugning your dignity.
Shed not for her the bitter tear Nor give the heart to vain regret Tis but the casket that lies here, The gem that filled it Sparkles yet
Boz
Boz
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February 3rd, 2013 at 4:50:05 PM permalink
I missed most of this, but the way it was handled originally was exactly why Revel is in this situation. Kevin still wants to prove to everyone his way is correct while the ship continues to sink.

Just to compare, I wonder how many people were playing in the high limit room at Borgata or Caesars at the same time???

I look forward to playing beside you at Ballys in the coming weeks. Or better yet, walking over to Caesars.
aceofspades
aceofspades
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February 3rd, 2013 at 4:52:03 PM permalink
Quote: Boz

I missed most of this, but the way it was handled originally was exactly why Revel is in this situation. Kevin still wants to prove to everyone his way is correct while the ship continues to sink.

Just to compare, I wonder how many people were playing in the high limit room at Borgata or Caesars at the same time???

I look forward to playing beside you at Ballys in the coming weeks. Or better yet, walking over to Caesars.





LEt's do it!
aceofspades
aceofspades
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February 3rd, 2013 at 4:53:02 PM permalink
Just got an email from all the brand and revenue people telling me they will really miss me and are keeping their fingers crossed I will come back (I am super friendly with all of them)
AcesAndEights
AcesAndEights
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February 3rd, 2013 at 5:10:36 PM permalink
Quote: boymimbo

With single and double deck, you double 11 on an A.


This is true, and also any H17 game. But I thought it was S17 6 deck as I thought that was the norm in high-limit rooms in AC. aceofspades didn't actually say, but someone else said it was double deck. Not the most important thing in this discussion, of course. I've never been to the UltraLounge at Revel, so it may be all X deck or whatever.
"So drink gamble eat f***, because one day you will be dust." -ontariodealer
aceofspades
aceofspades
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February 3rd, 2013 at 5:12:16 PM permalink
Quote: AcesAndEights

This is true, but I thought it was 6 deck. aceofspades didn't actually say, but someone else said it was double deck. Not the most important thing in this discussion, of course. I've never been to the UltraLounge at Revel, so it may be all X deck or whatever.





It is 6deck.
boymimbo
boymimbo
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February 3rd, 2013 at 6:02:45 PM permalink
He was probably counting!
----- You want the truth! You can't handle the truth!
aceofspades
aceofspades
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February 4th, 2013 at 10:27:35 AM permalink
I just received a sincere apology email from Kevin. He stated that he spoke to all involved in the issue and admonished them that they should have handled the matter much better than they did, including not having me sit there at a table for 30 minutes before anyone with authority showed up.
Ibeatyouraces
Ibeatyouraces
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February 4th, 2013 at 10:42:41 AM permalink
deleted
DUHHIIIIIIIII HEARD THAT!
Buzzard
Buzzard
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February 4th, 2013 at 10:47:09 AM permalink
Ace, do you me a favor. Never play with that same female dealer, if she still has her job. Just have this vision of her having to smile
at you and act like nothing happened. Makes me want to puke !
Shed not for her the bitter tear Nor give the heart to vain regret Tis but the casket that lies here, The gem that filled it Sparkles yet
aceofspades
aceofspades
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February 4th, 2013 at 10:47:11 AM permalink
Quote: Ibeatyouraces

The pit DID handle it correctly, and I'm stating this as a full time AP'er. You did not no matter what stakes you're playing at.




HE stated that should have handled it BETTER.
aceofspades
aceofspades
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February 4th, 2013 at 10:51:45 AM permalink
Quote: Buzzard

Ace, do you me a favor. Never play with that same female dealer, if she still has her job. Just have this vision of her having to smile
at you and act like nothing happened. Makes me want to puke !





Buzz - do you secretly work for Revel? You seem extremely interested in this thread and the goings on.
semaj
semaj
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February 4th, 2013 at 10:58:25 AM permalink
For what its worth, I think both sides acted fine in all this. The casino is certainly within its rights to enforce rules, even when they leave a sour taste in a player's mouth.

Ace certainly wasn't being unreasonable in asking for the hand to be declared a misdeal. It's not like he was asking to have his hand declared a winner. He was just asking for the hand to be declared dead due to the dealer error. I don't think it is unreasonable to ask for that.

If I were in casino management there, I would have put a stop to this much before they did. One bet is but a drop in the bucket from any player. Even if a guy is playing nickels, give him his $5 back and take a couple hundred off him over the next little while. It's just bad customer service to provide a service and leave the recipient with a bad taste in his mouth, especially when it costs so little to fix it.

Did the Revel owe Ace $100? Absolutely not! Should they have given it to him anyway? Yeah, this time I'd say so. If a player builds up a history of these situations where they are getting refunds on lost bets just because they happened in an unorthodox way, I think management would be right to conclude that it would be better for all parties involved for this guy to take his business elsewhere. It sounds to me like they should want Ace's business though.
rdw4potus
rdw4potus
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February 4th, 2013 at 11:17:25 AM permalink
Wow, I can't believe this thread is already 13 pages long. I just read it all, and I'm confused. Isn't this a situation that we've all seen dozens of times? The light fails, or the dealer doesn't see the black mark in the mirror, or the dealer is distracted and forgets to check for an ace-in-the-hole. Whatever the cause, by far the most common outcome is a dead hand. I can only think of one or two times when I've seen this happen and the hand wasn't ruled dead. That said, it's not exactly surprising that Revel would take the less common and less customer-friendly approach. They're failing for a reason, after all...
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
Buzzard
Buzzard
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February 4th, 2013 at 11:33:50 AM permalink
Ace I have posted on your previous threads and actually am still a fan of yours. But I feel you are in the wrong in stating that this should have been resolved in 10 seconds. That would have meant the dealer putting her job on the line. Your remark she "probably" would not have been fired shows a lack of respect for a woman doing her best to provide a living for her and her family.

The 30 minute delay was inexcusable, on that we can agree.

In prior posts you have seemed to be a stand-up guy. But your callous attitude toward the female dealer is beneath you. More appropriate for somebody who was born on 3rd base and thinks he has hit a triple. Rather than someone who has battled to the top
of his profession.

This will be my last post on this thread.
Shed not for her the bitter tear Nor give the heart to vain regret Tis but the casket that lies here, The gem that filled it Sparkles yet
aceofspades
aceofspades
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February 4th, 2013 at 11:36:35 AM permalink
Quote: Buzzard

Ace I have posted on your previous threads and actually am still a fan of yours. But I feel you are in the wrong in stating that this should have been resolved in 10 seconds. That would have meant the dealer putting her job on the line. Your remark she "probably" would not have been fired shows a lack of respect for a woman doing her best to provide a living for her and her family.

The 30 minute delay was inexcusable, on that we can agree.

In prior posts you have seemed to be a stand-up guy. But your callous attitude toward the female dealer is beneath you. More appropriate for somebody who was born on 3rd base and thinks he has hit a triple. Rather than someone who has battled to the top
of his profession.

This will be my last post on this thread.




Buzz - you seem to have this idea that I berated the dealer or said anything untoward her. Once it happened, I asked for the pit boos, once he decided the hand would stand, and I asked for the shift manager, both the dealer and pit boss began pleading their case to me, on their own initiative, I was sitting there texting on my phone, trying to NOT engage them.
1BB
1BB
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February 4th, 2013 at 12:05:06 PM permalink
Quote: rdw4potus

Wow, I can't believe this thread is already 13 pages long. I just read it all, and I'm confused. Isn't this a situation that we've all seen dozens of times? The light fails, or the dealer doesn't see the black mark in the mirror, or the dealer is distracted and forgets to check for an ace-in-the-hole. Whatever the cause, by far the most common outcome is a dead hand. I can only think of one or two times when I've seen this happen and the hand wasn't ruled dead. That said, it's not exactly surprising that Revel would take the less common and less customer-friendly approach. They're failing for a reason, after all...



If that's the case why wasn't the other player's bet returned? Because a blackjack beats a non blackjack. Yes, she broke but why should that matter and where are her freebees?
Many people, especially ignorant people, want to punish you for speaking the truth. - Mahatma Ghandi
EvenBob
EvenBob
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February 4th, 2013 at 12:24:55 PM permalink
Quote: Buzzard

Your remark she "probably" would not have been fired shows a lack of respect for a woman doing her best to provide a living for her and her family.
.



Yes Ace, shame on you for not thinking of the dealers
family. Its our job in the casino not only to look out
for ourselves, but the dealers families as well. Always
put them first and save your callous attitude for kicking
a stray dog and laughing at a homeless person. Remember,
if we don't look out for the dealers families, who will.

What a crock...
"It's not called gambling if the math is on your side."
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