RS
RS
Joined: Feb 11, 2014
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March 6th, 2015 at 6:29:48 AM permalink
In my opinion, the Downtown Grand has got to be the worst casino, in my experience.

First of all, you have to valet there -- there's no free/charged parking garage. Sometimes when I go out, I'll have a small stash of chips from different casinos that I'll be playing at (makes it easier to jump into a game). Usually I'd leave the chips in the car, but since I have to valet, I'm not going to leave chips in my car. Plus, I don't want someone else driving my car. It's inconvenient. I can't just walk to the garage and get into my car, I gotta wait 5-10 minutes before they bring my car up. Then I gotta readjust the car seat a million different times to get it to the position where I like it. Also, you have to validate the coupon or else it costs $$$ for valet. That's not so bad, but it's a hassle. Plus, you got this oversized piece of cardboard in your pocket -- and if you lose it, you can't get your car back [although I'm sure you'd be able to get your car even if you lost it by showing your name on ID matches the registration or something else in the car, etc.]. I'm not against tipping, but now I gotta tip a dollar or two to the valet guy.

Don't make this thread about tipping.



Next, trying to get free play, free bets, or something else like that. First of all, you gotta wait in a line that in my experience has always been at least 5-10 minutes long. I guess that's not too bad. Once you get to the front of the line, you give them your ID and player's card, tell them you have a freebet or freeplay. They type your information into the computer, and sure enough [EVERY SINGLE TIME], they say I don't have any free bets or free play. I know this isn't true, as I was just looking at my mail offer 45 minutes ago at home.

Now I gotta haggle with the person and tell them I do have a free bet, it says so in the mail, and look at a different screen. I know this isn't the boothling's problem, as they have a pretty f*cked up system there. 10 minutes later, they finally find it. I can't imagine there being much in the system when it comes to showing what offers I have. But every single time, it's something like, "Well, your offer is for February 8 to February 14 and it says it's expired". I look at the date on my phone and it's February 13'th. But I keep pressing the issue, and sure enough they print it out and give it to me.

Other times, my mail offer said $XXX in PROMO CHIPS. The promo chips there are the good ones -- they stay up after a win, and they pay odds (pays 3:2 on BJ, double or triple in the field with 2 or 12 in craps, can use them for your odds in craps and they pay the 6:5, 3:2, 2:1 odds, etc.). That's the one good thing. Half the time [in the past when I did get promo chips], they'd say my offer was for a free bet. I show 'em my mail offer which says PROMO CHIPS and they insist the system says FREE BET. Promo chips are worth slightly less than 100% of their face value, while free bets are worth a little less than 50% of their face value -- no way I'm giving up half of the value. 15 minutes later, I finally get the promo chips.

*
EVERY SINGLE TIME I've tried to get my free bet or promo chips, there has been some issue. Either they say I don't have any offers right now, or they say it's expired, or it's not showing up on the screen, it's for a different amount, or I'd get a free bet instead of promo chips, or other bizarre things occurring.

A few times, the person next to me is complaining about the same thing -- they have free play but it's not loading on the machine, or the boothling is saying it's expired [even though it's the day before it expires], or there's no record of their offers.
*

If you want to use your free food credit offer thing for the Stewart + Ogden restaurant (I think that's what it's called) -- it's confusing what's even going on in there, especially around midnight or later. There's no host at the front desk, even when there's a line of people waiting. You finally get seated, and there's one server for the entire place. It takes forever to place an order, and even more forever to get your food. I don't think it's the employee's faults, they're just under staffed. But when more than half the tables are occupied, you'd think DT Grand would be smart enough and hire some more waiters, hosts, cooks, or whatever is causing the delay. On top of that, half the tables that are empty have old food just sitting there and no one to take it away.

To add insult to the injury, they've recently switched all their double deck games to 6:5. No thank you!


Oh yeah, and the best VP there (as far as I know) is 8/5 Bonus Poker.


Positives:

The place around the corner of the Steward + Ogden restaurant, makes a pretty good hot dog. Cheap too.

With valet, at least I don't have to keep my keys in my pocket. Damn things get pokey sometimes.

Also with valet, you can text message some number and they'll get your car ready for you so you don't have to wait outside.
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Gabes22
Gabes22
Joined: Jul 19, 2011
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March 6th, 2015 at 7:37:56 AM permalink
The great thing about Vegas, is if you don't like a particular casino, there is one either right next door or a fairly short drive away. You can take your business elsewhere. As far as valeting your car and protecting your chips, most cars today come with a "valet key" You can use your main fob to lock any valuables in your glove box and hand the valet the valet key, he can get in you car, drive it and not in the glove box. If your car has a push start. You can usually get a "hand key" out of the main fob, lock the glove, keep the key, and had the valet the fob and he can't get in the glove box.
A flute with no holes is not a flute, a donut with no holes is a danish
Sigsev
Sigsev
Joined: Mar 6, 2015
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March 6th, 2015 at 7:55:02 AM permalink
When did you see 6:5 BJ there? As recently as early Feb their 2D pitch game was still 3:2. If they killed that game there's really no reason to go there, except Pizza Rock kicks ass.

I agree that the S+O late night service is horrendous.
Avincow
Avincow
Joined: Oct 17, 2014
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March 6th, 2015 at 8:07:34 AM permalink
Quote: Sigsev

When did you see 6:5 BJ there? As recently as early Feb their 2D pitch game was still 3:2. If they killed that game there's really no reason to go there, except Pizza Rock kicks ass.

I agree that the S+O late night service is horrendous.



The change happened very recently. And now they cut off a full deck instead of half a deck, that's just silly for a 6:5 game. Someone must be paranoid.
mcallister3200
mcallister3200
Joined: Dec 29, 2013
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March 6th, 2015 at 8:30:14 AM permalink
They have been all over the place since they opened, flip flopping constantly. NSUD at open, worst vp downtown a week later, then the massive improvement of vp pay tables to......arguably second worst DT after Golden Gate. Shoe BJ games they didn't allow surrender or rsa right away, then they allowed surrender, then back to not offering it again, then the last time I played there( don't remember when, probably been over a month) I could surrender and rsa. They only had UTH for a month or so.

I pretty much just park at El-Co and usually make a couple stops when downtown, so the valet thing doesn't bother me.

On a side note, does any else find it weird that Four Queens has decent VP and binions doesn't, and the D has a solid selection of vp while golden gate sucks? The pairs each are owned by the same companies, both smaller, so one would think they'd have comparable game selection.
RS
RS
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March 6th, 2015 at 7:15:07 PM permalink
A week ago it was 6:5, two weeks ago it was 3:2.

Yes, they've been all over the place.....in so many different ways. First they had promo chips, then they switched to free bets, then they switched back. There's a room in the corner, it used to be the high limit room. Then it got changed to all machines. Then they put two tables in there. Now it's back to all machines. They change their table locations/pit setup frequently.
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Greasyjohn
Greasyjohn
Joined: Dec 8, 2013
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March 6th, 2015 at 7:50:10 PM permalink
I just called them, and yes, the DD game is 6:5. I've stayed there three times in the last 9 months. If I stay there again it will be for the free room and they won't get my action. Their DD game used to have 75-85% pen. Adios Downtown Grand. (Last time I was there I had a free $50 bet and won it. Got a comp for one of their hoodies. Nice quality.)
rudeboyoi
rudeboyoi
Joined: Mar 28, 2010
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March 6th, 2015 at 8:07:25 PM permalink
Maybe it will close down and they'll have an insanely good video poker promotion at a bar down the street.
Avincow
Avincow
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March 6th, 2015 at 9:07:37 PM permalink
So is this place doing well or going under? I've only been in there a few times, and every time it was pretty dead. Is this why they keep switching things up?
RS
RS
Joined: Feb 11, 2014
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March 6th, 2015 at 9:18:18 PM permalink
It's always been pretty slow in there whenever I been there, even on Fri or Sat nights.
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