rudeboyoi
rudeboyoi
Joined: Mar 28, 2010
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December 7th, 2011 at 2:27:17 AM permalink
okay so silver nugget doesnt give FSP exactly since theyre not that technologically advanced. what they do is send u coupons in the mail and you bring them to the cage and they give you cash. so last month i got 4 $30 "FSP" coupons. i only used one of them and when i cashed it, it was for the full amount. this month i got 4 $20 FSP coupons and my friend got 4 $30 FSP coupons. when we went down there to cash them, there was apparently an error in their printing they said as an excuse. all coupons mailed out to all the players are only worth half their value. so my 4 $20 coupons were essentially 4 $10 coupons and my friends were only worth $15. ive never seen or heard of anything like this and think this is really poor service on their part not fully honoring the coupons they mailed out. what do you guys think about this?
odiousgambit
odiousgambit
Joined: Nov 9, 2009
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December 7th, 2011 at 4:21:01 AM permalink
FSP? the jargon has stumped me.
the next time Dame Fortune toys with your heart, your soul and your wallet, raise your glass and praise her thus: “Thanks for nothing, you cold-hearted, evil, damnable, nefarious, low-life, malicious monster from Hell!” She is, after all, stone deaf. ... Arnold Snyder
timberjim
timberjim
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December 7th, 2011 at 4:22:59 AM permalink
Quote: odiousgambit

FSP? the jargon has stumped me.



Free Slot Play
DJTeddyBear
DJTeddyBear
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Thanks for this post from:
onenickelmiraclebeachbumbabs
December 7th, 2011 at 5:15:44 AM permalink
Sounds like they are needlessly shooting themselves in the foot.

The offer did it's job. It got the people in the door.

It was printed wrong? So what? Rather than create ill-will, just honor the offer. After all, all it means is that it will take a little longer for those people to start feeding their own money into the machine.

Take the hard-nose attitude you're taking, and people will play thru the free play, then take their bankroll elsewhere.
I invented a few casino games. Info: http://www.DaveMillerGaming.com/ ————————————————————————————————————— Superstitions are silly, childish, irrational rituals, born out of fear of the unknown. But how much does it cost to knock on wood? 😁
thlf
thlf
Joined: Feb 24, 2010
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December 7th, 2011 at 6:00:02 AM permalink
Couple weeks ago Station sent out 3 $250 FSP mailers to 1% of their mailing list. Later they apoligized in the Review Journal saying they were misprinted and should have been $5.00 instead.
teddys
teddys
Joined: Nov 14, 2009
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December 7th, 2011 at 7:48:27 AM permalink
Seems like they have a right to do that, but that is horrible customer service. If you want to, I would speak to Gaming -- they handle promotions as well.

4x$30 in hard cash is pretty generous. That's more than some welfare checks.
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
rudeboyoi
rudeboyoi
Joined: Mar 28, 2010
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December 7th, 2011 at 11:04:06 AM permalink
Quote: DJTeddyBear

Sounds like they are needlessly shooting themselves in the foot.

The offer did it's job. It got the people in the door.

It was printed wrong? So what? Rather than create ill-will, just honor the offer. After all, all it means is that it will take a little longer for those people to start feeding their own money into the machine.

Take the hard-nose attitude you're taking, and people will play thru the free play, then take their bankroll elsewhere.



you dont even need to play through it since they just give you cash but i feel that a lot of players that received these mailers felt less obligated to do so when they only got half.
rdw4potus
rdw4potus
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December 7th, 2011 at 1:14:38 PM permalink
Quote: thlf

Couple weeks ago Station sent out 3 $250 FSP mailers to 1% of their mailing list. Later they apoligized in the Review Journal saying they were misprinted and should have been $5.00 instead.



I've received a couple $200 offers from Stations in the past. I live in Minnesota. It probably goes without saying how angry I'd be if I arrived in Vegas to find out that I had $5 to play with.
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
progrocker
progrocker
Joined: Feb 21, 2010
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December 7th, 2011 at 1:25:15 PM permalink
The 2011 American Casino Guide had a coupon for $25 freeplay from the Venetian which was not honored when I visited in July. "Management reserves the right to alter promotions at any time...." was the explanation I received, and was not surprised having known they drastically and publicly cut down on comped rooms earlier this year. They gave me a crappy t shirt instead and lost a potential customer for the time being. I agree that they have the right to rescind offers, but we have the right to be pissed off and take our patronage elsewhere.

I wonder how many of those coupons got turned down this year...for someone planning to stay on the strip they may have bought the guide for that coupon alone (which had the potential of paying for the book).
Solo venimos, solo nos vamos. Y aqui nos juntamos, juntos que estamos.
rudeboyoi
rudeboyoi
Joined: Mar 28, 2010
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December 8th, 2011 at 10:04:10 AM permalink
Quote: progrocker

The 2011 American Casino Guide had a coupon for $25 freeplay from the Venetian which was not honored when I visited in July. "Management reserves the right to alter promotions at any time...." was the explanation I received, and was not surprised having known they drastically and publicly cut down on comped rooms earlier this year. They gave me a crappy t shirt instead and lost a potential customer for the time being. I agree that they have the right to rescind offers, but we have the right to be pissed off and take our patronage elsewhere.

I wonder how many of those coupons got turned down this year...for someone planning to stay on the strip they may have bought the guide for that coupon alone (which had the potential of paying for the book).



i remember that coupon. its for new members only. i had a card for the Venetian from 5yrs ago. it had an indiana address on it though. so when he was looking up my info, i said that wasnt me. i live out here in las vegas and never lived in indiana. even though i have a very uncommon last name and the birthdate matched on each card, i still managed to get a new one and was able to use that $25 freeplay.

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