Wizard
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Wizard
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May 8th, 2014 at 8:05:48 PM permalink
I'm proud to announce Mission's review of the Cannery casino.

It was probably boring to stay there. Not much to do but gamble. In my 13 years in this town, I think I've been there twice only.
It's not whether you win or lose; it's whether or not you had a good bet.
tringlomane
tringlomane
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May 8th, 2014 at 8:25:24 PM permalink
Good report! But I think one of the Cannery slams was a bit rough. I think Drury Hotels use soap/shampoo dispensers too, but that's definitely an above average hotel chain. But considering how the hotel acts for everything else, I'm not entrirely sure why Drury uses dispensers. Cannery using them makes more sense though.
Mooseton
Mooseton
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May 8th, 2014 at 8:45:09 PM permalink
Funny, I never thought of the dispensers as tacky til you just brought it up. My wife and I stayed at Cannery once. I gambled through the night and by some miracle eeked out a small win. She slept through the night and woke up with spider bites in the morning.
$1700, 18, 19, 1920, 40, 60,... :/ Thx 'Do it again'. I'll try
onenickelmiracle
onenickelmiracle
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May 8th, 2014 at 9:00:23 PM permalink
Sounds like poor customer service with the coupon and free play thing. Looks like you used up your one time courtesy and it was real. I'm often not happy at Meadows for similar reasons.

The rooms don't sound very nice with the stained carpets, general condition and the little things.
I am a robot.
tringlomane
tringlomane
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May 8th, 2014 at 9:06:22 PM permalink
Quote: Mooseton

Funny, I never thought of the dispensers as tacky til you just brought it up. My wife and I stayed at Cannery once. I gambled through the night and by some miracle eeked out a small win. She slept through the night and woke up with spider bites in the morning.



Yikes, dispensers are nothing vs. spider bites. Given mission's poor review of his room, I would hesitate to say it's bad luck that she got them. :-\
Mission146
Mission146
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May 8th, 2014 at 9:18:09 PM permalink
Quote: Wizard

I'm proud to announce Mission's review of the Cannery casino.

It was probably boring to stay there. Not much to do but gamble. In my 13 years in this town, I think I've been there twice only.



Actually, I quite enjoyed my stay...except the room. The pool was very comfortable, and I had it all to myself, so I didn't have to be embarrassed about having such a hairy chest. Besides, Free X-Box 360!

I think that it's a great place to spend an entire day, to be quite honest. Of all of the Vegas casinos I have been to, if someone said, "You get to go to Vegas, but only for ten hours, and you can only pick one casino," Cannery would probably be my first choice.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Mission146
Mission146
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May 8th, 2014 at 9:20:31 PM permalink
Quote: tringlomane

Good report! But I think one of the Cannery slams was a bit rough. I think Drury Hotels use soap/shampoo dispensers too, but that's definitely an above average hotel chain. But considering how the hotel acts for everything else, I'm not entrirely sure why Drury uses dispensers. Cannery using them makes more sense though.



Thanks for the compliment!

I'm surprised to hear that Drury does that, but I haven't stayed at one of those before. I still think it is kind of chintzy compared to giving people nice individual soap/shampoo, I think most guests expect that at just about every hotel. Besides, it's fun to take the unused ones, you feel like you're stealing, but you're not, hotels basically expect you to take them.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Mission146
Mission146
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May 8th, 2014 at 9:21:58 PM permalink
Quote: tringlomane

Yikes, dispensers are nothing vs. spider bites. Given mission's poor review of his room, I would hesitate to say it's bad luck that she got them. :-\



Probably not, I killed a spider in my room, but I didn't include that. The occasional spider is a fact of life, even for hotels that have regular pest treatments, which we do.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Tomspur
Tomspur
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May 8th, 2014 at 11:34:06 PM permalink
Good report Mission.

It is still amazing to me that the one thing that a hotel has absolute control over that can really make a difference to a customers experience, the customer service so often lacks in quality. Somehow I think the saying, "you get what you pay for" might ring true here.
There are many locals casinos, especially the ones in Henderson (Sunset and GVR) where the people are like family and they really go all out to make your time there hospitable and fun.

If there is one pet peeve I cannot handle is that when I go to a property I don't get the most common of courtesy's such as a heloo or can we help you with anything or thank you or any of these types of things.

I go all out (and I'm sure Mission does too!) when I'm in a customer service roll.

I have found that certain areas in Vegas are hit and miss with customer relations.......and that is one area that should always be top notch!
“There is something about the outside of a horse that is good for the inside of a man.” - Winston Churchill
mcallister3200
mcallister3200
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May 9th, 2014 at 1:30:26 AM permalink
It's just not realistic for customer service to always be top notch. Ya can't expect 100% or even 90% of customer relations people to be good when most of them are pretty crappy jobs.

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