DJTeddyBear
DJTeddyBear
Joined: Nov 2, 2009
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January 16th, 2013 at 5:50:11 AM permalink
Today's Question Of The Day on Anthony Curtis' web site talks about the early check-in fee now being charged at Caesars properties.

It reminds me to talk about what happened to me in December.

I stayed at Harrah's AC for two nights. I got there around 1:30pm on a Sunday. Suspecting that I wouldn't get a room yet, I left my luggage in the car, but went to check-in so that I could take care of that now, while there's a short line, and later get on a fast line to get keys. While waiting on the short line, I saw the sign about the early check-in fee. The clerk never mentioned it, and gave me keys to a room. I didn't ask.

Frankly, I didn't want the early check-in. I was there to play in a poker tourney that started at 3:00, so getting the room early did me little good. I really just wanted to save time, since I suspected that the line would be long after 4:00.

When I checked out, the total was $11.40 more than I expected. I waited to get my credit card bill to verify. Yeah, it was $11.40 too much, so I called.

The extra charge was $10 for early check-in plus tax. I complained that it was never mentioned when I checked in. He does a little checking and tells me that the form that I should have signed to approve the fee wasn't in my file, so he decided I was correct and credited the $11.40. Score!


I seriously think the check-in clerk didn't bother with the early fee dance, because I didn't have any luggage with me. I don't know if she knew I'd get charged anyway.
I invented a few casino games. Info: http://www.DaveMillerGaming.com/ 覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧 Superstitions are silly, childish, irrational rituals, born out of fear of the unknown. But how much does it cost to knock on wood? 😁
Boz
Boz
Joined: Sep 22, 2011
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January 16th, 2013 at 5:53:20 AM permalink
Most players with any history who are getting a comped room are not being charged this fee. It is being used to make extra dollars from tourists arriving in town early as a way to make extra dollars. Kind of like the resort fees MGM properties are charging.
GH
GH
Joined: Oct 21, 2012
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January 16th, 2013 at 6:14:36 AM permalink
Early check-in is anything before 4 PM. Diamond & above are not charged this fee.
SanchoPanza
SanchoPanza
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January 16th, 2013 at 6:22:24 AM permalink
When we refused the fee at Planet Hollywood, they still wanted to complete the paperwork while the lobby was relatively quiet and told us that we could pick up the key after 3 at the adjacent pickup desk.
DJTeddyBear
DJTeddyBear
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January 16th, 2013 at 6:28:51 AM permalink
Quote: SanchoPanza

When we refused the fee at Planet Hollywood, they still wanted to complete the paperwork while the lobby was relatively quiet and told us that we could pick up the key after 3 at the adjacent pickup desk.


That was my plan and expectation, except they gave me the key, without mentioning the early check-in fee.
I invented a few casino games. Info: http://www.DaveMillerGaming.com/ 覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧 Superstitions are silly, childish, irrational rituals, born out of fear of the unknown. But how much does it cost to knock on wood? 😁
Nareed
Nareed
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January 16th, 2013 at 7:02:27 AM permalink
WTF?

Every hotel I've ever been to has a sign stating the check-in and check-out times. Every hotel I've booked online, also states this info along the way.

Typically I travel early. I always go from the airport directly to the hotel and check in. In Vegas this means usually around 11 am or so. I've never had to wait for a room, and I've never been charged an early check-in fee.
Donald Trump is a fucking criminal
DJTeddyBear
DJTeddyBear
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January 16th, 2013 at 7:29:02 AM permalink
It's a relatively new thing. Frankly, it doesn't bother me, since I'm in no rush to get my room. There are other things to do in a casino. :)

I already knew about this (I forget where I heard about it) and had plans on leaving earlier in the day, and when I get there, I would take my bathing suit in when I check in, and then use the pool locker room / restroom to change - before getting the hotel room key.

I ended up sleeping late and didn't have enough time before the poker tourney, so I skipped that part of the plan.
I invented a few casino games. Info: http://www.DaveMillerGaming.com/ 覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧 Superstitions are silly, childish, irrational rituals, born out of fear of the unknown. But how much does it cost to knock on wood? 😁
MakingBook
MakingBook
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January 16th, 2013 at 8:01:45 AM permalink
Quote: Nareed

Typically I travel early. I always go from the airport directly to the hotel and check in. In Vegas this means usually around 11 am or so. I've never had to wait for a room, and I've never been charged an early check-in fee.



Same for me.....BUT, I was in Vegas in Dec, and tried to check in @ around 1pm. I was told I would be charged
an early check-in fee unless I waited. The decision was easy for me, I waited.
"I am a man devoured by the passion for gambling." --Dostoevsky, 1871
soulhunt79
soulhunt79
Joined: Oct 8, 2010
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January 16th, 2013 at 8:09:27 AM permalink
Quote: Nareed

WTF?

Every hotel I've ever been to has a sign stating the check-in and check-out times. Every hotel I've booked online, also states this info along the way.

Typically I travel early. I always go from the airport directly to the hotel and check in. In Vegas this means usually around 11 am or so. I've never had to wait for a room, and I've never been charged an early check-in fee.



I've had to wait for plenty of rooms in Vegas or otherwise. A lot of times I'll get into the room earlier, but there have been many times I try and checkin at 10ish and they don't have rooms ready. I'm not surprised and the only reason I'm even trying is generally I don't get back to the hotel until late at night and it is just nice to have everything done.

CET seems a bit more strict as I have to assume at 1-2pm all the rooms have been cleaned(or enough that people can get rooms). I don't blame them though, they clearly say checkin is at 3(or 4). The biggest difference with CET is they will take that extra money, where Marriott simply tells me to come back later.
s2dbaker
s2dbaker
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January 16th, 2013 at 8:14:34 AM permalink
This is ironic because they never give me a refund when my room isn't ready after 4:00pm.
Someday, joor goin' to see the name of Googie Gomez in lights and joor goin' to say to joorself, "Was that her?" and then joor goin' to answer to joorself, "That was her!" But you know somethin' mister? I was always her yuss nobody knows it! - Googie Gomez

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