Patrick131
Patrick131
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August 7th, 2012 at 2:52:33 PM permalink
Hello all, Newbie here, hope I posted question in right place.
I am a platinum going on Diamond total rewards card holder and and planning a trip back end of the month. My last visit really turned me off from TR and the casino host at Flamingo. I accumilated 2500 tier credits in 2 days went from gold to platinum and lost over 2k in cash and all I was offered at the end of the trip was $50 in comps after he used up my regular points/comps. He said my room cost was to be considered too. I felt that all that playing should have got alot more then $50! I love the perks of higher level cards, so am interested in seeing if anyone know any other LV casinos that will match your current card level at another casino if you sign up for theirs. Any ideas, suggestions?

Thanks in advance!

If not thinking of staying at Rio, anybody know if they are just as tight?
buzzpaff
buzzpaff
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August 7th, 2012 at 2:55:00 PM permalink
Losing 2K does not get you anything. Comps are based on overall play and expected losses, not actual.

What games, what level, hour many hours,

State them and you may get an intelligent answer >
buzzpaff
buzzpaff
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August 7th, 2012 at 2:56:06 PM permalink
" lost over 2k in cash" all losses are soon converted into cash !
Patrick131
Patrick131
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August 7th, 2012 at 2:58:47 PM permalink
Id say 15 hours slot play in 48 hour period. $2-4 per spin (max credits on most machines) 2500 Tier credits = $12500 in play right? Boy I guess thats not considered a good player then?
buzzpaff
buzzpaff
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August 7th, 2012 at 3:03:03 PM permalink
The experts will let you know shortly. Please be patient.

EvenBob is currently helping Mitt with his election strategy.
Patrick131
Patrick131
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August 7th, 2012 at 3:03:55 PM permalink
I guess thats another reason for the post. based on the above play, does anyone know of a different casino who would appreciate my $12500 in play and offer more then $50??
SOOPOO
SOOPOO
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August 7th, 2012 at 3:51:50 PM permalink
Quote: Patrick131

I guess thats another reason for the post. based on the above play, does anyone know of a different casino who would appreciate my $12500 in play and offer more then $50??

Are you saying you didnt get a free room? Nothing whatsoever other than $50? I find that hard to believe. I think if you ran enough money through the slots to lose $2000 and played 15 hours, even Caesars would give you more than $3 per hour in comps.....
Patrick131
Patrick131
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August 7th, 2012 at 4:07:27 PM permalink
I did get a room, but that was given to me regardless if I played 1 cent while I was there. My local casino is somehow affliated with Total Rewards and my local casino host said to always leave a deposit and charge everything to your room and talk to a host when I leave and ask to have the charges comped. I did do that and all he offered was $50 off my $400 room charges. I am not exaggerating the play or the hours. That is why I am so disappointed.
Flynn
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August 7th, 2012 at 4:09:19 PM permalink
Well, when you are assuming that the slot machine you were playing had a 5% house edge than $12500*0.05=$625 is your theoretical loss. To pay 40% of the theoretical loss back to the players in the form of comps is regarded as the industry standard so that should be $250. But Caesars is known for being stingy and it seems that they have only given you back 8%. As far as I know casinos do not match your status at another casino unless you're a big whale. If you like playing slots you're better of playing at a off-strip property (lower HE, better comps). You van try one of the better Station Casinos (Red Rock, Green Valley Ranch, Sunset Station).
My favorite bet: Double Down!
teddys
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August 7th, 2012 at 5:02:03 PM permalink
2,500 tier credits over two days is a nice amount, but its not huge and nothing they are going to do more than bat an eyelash at. Next time, I would do all of your play on one day and earn 3,000+ credits, which would get you diamond-in-a-day. Resist the temptation to play on Day 2.

Do you live on the East Coast? Casinos there are doing A LOT of matching promos. Of the top of my head Revel, Resorts, Borgata, Trump, Parx, Valley Forge, Delaware Park, and Rivers are all doing matching promos. I'm sure there are more. Often, these include a room, food comps, and a not-insubstantial amount of free play. Get in your car for a day or two and you could make a nice ROI.

Do all this when you get to Diamond. Platinum will get you bupkes.
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
Patrick131
Patrick131
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August 7th, 2012 at 5:37:20 PM permalink
Thanks

Flynn- this calculation you are using, so normally the hosts will look at the total dollars played, not necessarily what you lost?

Teddy- what is this diamond in a day? I do recall seeing anything about that?
RaleighCraps
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August 7th, 2012 at 5:42:02 PM permalink
Patrick,
I stayed at RIO a few years ago (before CET started getting stingy) and basically did the same thing as you. Over a 3 day period I racked up 3,000 points, playing craps for obscene hours at a time. At that time, I was not asking about my average bet size, but I had taken 2500 with me that trip, had gone up 2,000, was down to 1,000, went back up 1,000 to good, and fell back to 1,000. So I was putting quite a bit of money through the wash cycle.
I bought dinner at the VooDoo Lounge for our party of 5 (when I was up the 2Gs --$380). When it came time to checkout, I went in to see the host, and she comped all of my room charges, including the large meal. Total was about $450. As you indicated, my room was already comp'd when I went out. Not sure if they would still do that or not now. Since that time, I have started going to Biloxi, MS instead. Much much better craps rules there. And I'm back to Gold card at Harrah's. Don't even qualify for a free room anymore, when 2 years ago I was able to stay 7 days at Caeser's, all comp'd. Oh well.

The best part of the Rio story? After I checked out, I had 1 hour to kill before we left for the airport. Shooter got hot, rolled for 45 min., and I made $3500 on that one roll, to finish the trip up $2500.

The whole comp program is messed up. Lose $2000 in the blink of an eye, and you get nothing. Take $2000, play for 40 hours, and not lose anything, and they will comp you very well. Take $2000, play for 40 hours, and win $10,000, and they will fall all over themselves to get you back
Always borrow money from a pessimist; They don't expect to get paid back ! Be yourself and speak your thoughts. Those who matter won't mind, and those that mind, don't matter!
Patrick131
Patrick131
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August 7th, 2012 at 5:42:06 PM permalink
Also Teddy... I please tell me you thoughts on playing a lot one day and nothing the next. Curious.
Patrick131
Patrick131
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August 7th, 2012 at 5:45:17 PM permalink
Craps.. Thanks for your story! Do fo you think as a slot player if I leave as a winner vs a looser the comps would be different?
RaleighCraps
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August 7th, 2012 at 5:52:34 PM permalink
If you can rack up 3,500 points in one 24 hour day, you automatically make Diamond status, instead of needing to play until you reach 11,000 points, or whatever their tier status amount is now. I vaguely seem to recall they may have bumped it to 4,000 points, but I could not find it now.

It is all explained on the TR website. From that site:

How do I get to be a Platinum/Diamond/Seven Stars cardholder?

In a calendar year, simply accumulate 4,000 Tier Credits based on your play at any casino that participates in the Total Rewards Program. To reach Diamond status, simply earn 11,000 Tier Credits. And to reach Seven Stars status, you’ll need to earn 100,000 Tier Credits and be in good standing with the casino.

I have repeatedly asked TR staff when the 24 hour day starts, and no one can or will answer the question. I have heard 4 AM, 6 AM, and 12 AM, but no one seems to know for certain.
Always borrow money from a pessimist; They don't expect to get paid back ! Be yourself and speak your thoughts. Those who matter won't mind, and those that mind, don't matter!
RaleighCraps
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August 7th, 2012 at 5:54:54 PM permalink
As a slots player, they have a very accurate picture of how much coin you put through the machine. As a craps player, I sometimes get the benefit of a gracious floor boss who gives me a favorable rating on my bet size. I have found being a good tipper helps the rating too.
Always borrow money from a pessimist; They don't expect to get paid back ! Be yourself and speak your thoughts. Those who matter won't mind, and those that mind, don't matter!
teddys
teddys
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August 7th, 2012 at 7:58:02 PM permalink
The Diamond-in-a-day (explained above) is earning 3,500 (sometimes 3,000) credits in one day. For that, you get diamond, as well as a bunch of auxiliary benefits that come in the mail/online.

Harrah's (TR) likes to see one big day of play more than two smaller days. (Tho two big days are good).
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
Tiltpoul
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August 7th, 2012 at 9:28:02 PM permalink
As a Diamond player myself, I can tell you right now that the LV properties are NOTORIOUSLY bad for not comping. You could lose $10,000 with $100,000 coin-in on a slot machine, and you will get $200 in comps (maybe 250-300 depending on Bonus Reward credits), effectively offering a pitiful 3% of what you put in. It's almost a joke when it comes to their Vegas properties...

However, all is not lost. First, local properties (especially Horseshoe brand casinos) are MUCH better about offering comps based on play, rather than earned credits. Tunica is also very generous in what they offer to players, largely because of the competition. Second, you WILL get some very generous offers for future trips to Vegas. For your play, you should expect to see some $50-100 free slot play coupons, with free rooms at most times (including weekends at the dump properties). Those packages often include a $20-50 dining credit; not enough to pay for the entire trip, but then again, you don't have to eat just at CET properties either.

If you don't mind me asking, where is your local casino? You might be caught between a rock and a hard place; however, your best bet is to keep your play at your local casino, get your free room offers to Vegas, stay at CET properties in Vegas, then establish play at another casino (preferably a local or semi-local casino like Palms).
"One out of every four people are [morons]"- Kyle, South Park
AlanMendelson
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August 7th, 2012 at 11:17:39 PM permalink
There really aren't discretionary comps anymore by hosts at the Caesars properties. Everything depends on coin through or average bet. Tier score is a separate category from "reward credits." It's the "reward credits" that become comp dollars.

If you put the same amount of dollars through on 8/5 bonus and 9/5 double double bonus, you will get more reward credits on the double double bonus game.

also rememember that slots pay more reward credits than video poker.

then you come to the great mystery -- reward credits and tier scores for table game players. It is a great mystery. I've used the phrase arbitrary, capricious and unreasonable (a legal term) to refer to the scoring system for table game players. table game scores can vary based on whether or not the floorman is even paying attention to what he is doing.

now, about those discretionary comps: if a host sees you did lose a lot of money quickly and got little play out of it, the host might pick up some of your charges. but it depends on the host and how much you lost.
Patrick131
Patrick131
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August 8th, 2012 at 6:17:42 AM permalink
Thanks for all the replies. My local casino in Albuquerque, NM is Sandia Casino and Resort. I have a Diamond Card, at least $175k in slot play for the year so I'd say I average $5k in play in a visit. the hosts really take care of you. All I do is ask for dinner, they automatically give my $150 per visit, $300 in spa credit and they always comp a room multiple times a month with upgrade to 1 bedroom suite. They really take care of me. Time to realize my play just isn't the same in Vegas and not to expect the same appreciation for my play. Will start playing at other casinos and see what they offer in comparison.
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