Bellagio Review and Unfriendly Dealers
April 19th, 2010 at 8:42:27 PM
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Tim B. just posted a great review of the Bellagio on April 19, 2010. Enjoyable read Tim, thank you.
One of Tim B.'s comments were that the dealers with generally very rude. Yes, the Bellagio caters towards players with big bankrolls and high rollers, but I still feel that does not give them justification to be rude towards the average joe.
My bet is that if you buy in for $25,000 at the craps table and start tipping like a George, the dealers will suddenly liven up and be your best friend.
Personally, I am a mid roller, but I can not stand surly service from dealers. I want to go somewhere inviting and fun, so if I lose my money I can at least enjoy myself while I do so. Finding a casino is Las Vegas with friendly dealers is one of my top considerations. Smaller or low roller casinos with break-in dealers or new dealers often struggle on customer service, and I understand this because they are concentrating on getting the rules right instead of smiling and being friendly. The biggest and most expensive joints seem to also have this problem dealing with players betting the table minimum. This also makes me not want to play at these casinos.
I guess my question to the community is where are the most unfriendly dealers and where have you found the friendliest dealers in Las Vegas? And how can casinos insure that their dealers are not only properly trained on procedure, but also on customer service?
One of Tim B.'s comments were that the dealers with generally very rude. Yes, the Bellagio caters towards players with big bankrolls and high rollers, but I still feel that does not give them justification to be rude towards the average joe.
My bet is that if you buy in for $25,000 at the craps table and start tipping like a George, the dealers will suddenly liven up and be your best friend.
Personally, I am a mid roller, but I can not stand surly service from dealers. I want to go somewhere inviting and fun, so if I lose my money I can at least enjoy myself while I do so. Finding a casino is Las Vegas with friendly dealers is one of my top considerations. Smaller or low roller casinos with break-in dealers or new dealers often struggle on customer service, and I understand this because they are concentrating on getting the rules right instead of smiling and being friendly. The biggest and most expensive joints seem to also have this problem dealing with players betting the table minimum. This also makes me not want to play at these casinos.
I guess my question to the community is where are the most unfriendly dealers and where have you found the friendliest dealers in Las Vegas? And how can casinos insure that their dealers are not only properly trained on procedure, but also on customer service?
April 19th, 2010 at 9:27:44 PM
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I concur about the Bellagio. I think I can say that every time I've played there I got the cold shoulder from the dealers. However, they aren't the worst. Here are my picks:
Best: Wynn/Encore
Worst: Hooters
Best: Wynn/Encore
Worst: Hooters
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
April 19th, 2010 at 9:33:38 PM
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My guess is that I have considerably less experience in Vegas than you, but I'm definitely a low roller so if they're friendly to me then they'd love you. I had an absolutely amazing time at Tuscany, for about 3-4 hours in the very early morning (started around midnight?) I was playing come $5 with full odds and chatting with the dealers about life and their families, tipping $5 whenever I went on a roll. The families part was weird since I'm probably the age of their kids, but I won a good amount (so this might skew my opinion) and had an absolute blast.
I had the entire table to myself and the three dealers (they only had a payout guy on one side). With it being off-strip and if you play at off-hours, the dealers won't be as stressed as you normally find them which I think leads to a lot of them being surly. The best part about this place is that the craps table is next to blackjack and roulette, so I was able to move around games when the craps table got cold and not really lose my rating.
I had the entire table to myself and the three dealers (they only had a payout guy on one side). With it being off-strip and if you play at off-hours, the dealers won't be as stressed as you normally find them which I think leads to a lot of them being surly. The best part about this place is that the craps table is next to blackjack and roulette, so I was able to move around games when the craps table got cold and not really lose my rating.
Its - Possessive; It's - "It is" / "It has"; There - Location; Their - Possessive; They're - "They are"
April 19th, 2010 at 10:42:59 PM
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the revied mentioned that they rate play at $25/hand. if i recall mgm rates at $50/hand min. so either my memory is wrong or something seems backwards. is there a list anywhere of min per hand play for rating?
April 19th, 2010 at 11:34:38 PM
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The gaming control board list 81 blackjack tables at Bellagio (roughly half the tables). Out of the blackjack tables roughly half of them are $5 minimum (according to survey).
I know money talks in a town built on tips, but if the corporation makes a decision that they want to cater to low rollers, then they have an obligation to make sure their dealers are uniformly polite.
I know money talks in a town built on tips, but if the corporation makes a decision that they want to cater to low rollers, then they have an obligation to make sure their dealers are uniformly polite.
April 20th, 2010 at 1:33:20 AM
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I was rather shocked that an upscale place would have rude dealers. We all have off days, dealers too, but given their occupation it would be expected that they would maintain a proper attitude even if some guy is a low roller and has clearly wandered into a high roller's casino in error.
Some gamblers wander around the casino betting in fairly low amounts while a spouse is betting large, so it is unwise for a casino to discourage any particular gambler simply because he is betting at the lower limits for a while. Casino personnel are often dealing with people who've been drinking, been losing money and might not be enjoying a vacation as much as they had expected they would. Some people can be very demanding when they are in a casino.
I've experienced rude dealers at Terribles (where I guess one would almost expect it).
Most of the rude dealers I've encountered have been in Biloxi, particularly at a Sweat The Money joint, The Isle of Capri now known simply as The Isle.
I understand that years ago Vegas only looked for dealers that were fast, accurate and protected their game. Then it became a sort of customer service position wherein dealers were expected to smile, greet patrons, even engage in small talk. And some casinos focused on dealers interaction with customers rather than the cards. In the fifties I understand that one casino forbade its dealers to speak to passersby and conversation had to be with those who were actually at his table. Such a rule is unthinkable now.
Some gamblers wander around the casino betting in fairly low amounts while a spouse is betting large, so it is unwise for a casino to discourage any particular gambler simply because he is betting at the lower limits for a while. Casino personnel are often dealing with people who've been drinking, been losing money and might not be enjoying a vacation as much as they had expected they would. Some people can be very demanding when they are in a casino.
I've experienced rude dealers at Terribles (where I guess one would almost expect it).
Most of the rude dealers I've encountered have been in Biloxi, particularly at a Sweat The Money joint, The Isle of Capri now known simply as The Isle.
I understand that years ago Vegas only looked for dealers that were fast, accurate and protected their game. Then it became a sort of customer service position wherein dealers were expected to smile, greet patrons, even engage in small talk. And some casinos focused on dealers interaction with customers rather than the cards. In the fifties I understand that one casino forbade its dealers to speak to passersby and conversation had to be with those who were actually at his table. Such a rule is unthinkable now.
April 20th, 2010 at 6:43:27 AM
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I am a low mid level player (rated $80 to $170 avg bet).
The rudest dealers, as a group, I have encountered were at Caesar's last June. For sure not all of them were rude, and I feel bad to lump in the ones who were nice, but in general, I found many of them to be rude. I thought they were rude when I was up $3600, and I KNEW they were rude after I was down $3000. I know I will never play there again.
The dealers at RIO and Paris have both been mostly friendly. I don't recall any dealer issues at RIO with 20+ hours of play. At Paris I have had a couple of surly dealers with 40+ hours of play. I solved that problem by moving to another table. I have played a couple of hours at Bellagio and did not find the experience unpleasant. I do remember one dealer having the personality of a telephone pole, but I was not offended by it.
I have not played for any length of time at any of the other properties in Vegas, as I tend to keep >95% of my play where I am staying.
The rudest dealers, as a group, I have encountered were at Caesar's last June. For sure not all of them were rude, and I feel bad to lump in the ones who were nice, but in general, I found many of them to be rude. I thought they were rude when I was up $3600, and I KNEW they were rude after I was down $3000. I know I will never play there again.
The dealers at RIO and Paris have both been mostly friendly. I don't recall any dealer issues at RIO with 20+ hours of play. At Paris I have had a couple of surly dealers with 40+ hours of play. I solved that problem by moving to another table. I have played a couple of hours at Bellagio and did not find the experience unpleasant. I do remember one dealer having the personality of a telephone pole, but I was not offended by it.
I have not played for any length of time at any of the other properties in Vegas, as I tend to keep >95% of my play where I am staying.
Always borrow money from a pessimist; They don't expect to get paid back !
Be yourself and speak your thoughts. Those who matter won't mind, and those that mind, don't matter!
April 20th, 2010 at 7:07:02 AM
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I played quite a bit at the various Harrah's properties in Vegas a few weeks ago... Most of my time at Caesars was spent back in the poker room, where the dealers were very chatty and friendly, though I can't speak for any other areas of the casino.
I played most of my blackjack, roulette, etc. at ~$25/bet at Harrah's and the Rio. The dealers I came across in Harrah's weren't particularly friendly but not rude either. The dealers at the Rio were the best I encountered during my stay and I played there the most because of it.
I didn't spend as much time at MGM properties, but Aria was the place that stood out in my mind as having the friendliest service.
I played most of my blackjack, roulette, etc. at ~$25/bet at Harrah's and the Rio. The dealers I came across in Harrah's weren't particularly friendly but not rude either. The dealers at the Rio were the best I encountered during my stay and I played there the most because of it.
I didn't spend as much time at MGM properties, but Aria was the place that stood out in my mind as having the friendliest service.
April 20th, 2010 at 9:35:10 AM
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From my experience, I'd say that the Pai Gow dealers at Bellagio are very friendly. The craps dealers are probably more professional (dice move very fast) and only somewhat unfriendly (in that there was no greeting, no how are you, no chatting at all, even when tipping). It's the blackjack tables, and particularly during the daytime, where the dealers are surly and just unfriendly. It actually turned me right off of gambling at the Bellagio. At nighttime, the 21 dealers do lighten up somewhat.
There are NO $5 Blackjack tables at the Bellagio, except early on a weekday morning, where I saw two (they were $10 later in the table). There is a great deal of $10 Blackjack at Bellagio, all with the same CSMs, Hit Soft 17 rules.
There are NO $5 Blackjack tables at the Bellagio, except early on a weekday morning, where I saw two (they were $10 later in the table). There is a great deal of $10 Blackjack at Bellagio, all with the same CSMs, Hit Soft 17 rules.
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You want the truth! You can't handle the truth!
April 20th, 2010 at 10:11:22 AM
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I haven’t really played very much in the Bellagio, even though we visit the fountains, lobby, and conservatory every time we are in Las Vegas. Thus, I don’t really have valid input on the friendliness of their dealers. My only comment on the posted review is regarding the description of the payouts at craps:
I am skeptical about the “to 1” on the hardway bets. I feel certain it should be “for 1”, even though I have seen other threads in this forum where people have said 10 and/or 8 to 1 about hardways.
It may be off topic, but I will relate a little anecdote about a visit to the Bellagio back in 2003. My wife and I wanted to see the Cirque du Soleil “O”, and we arrived very hopefully at the theater in the early evening without tickets. We asked at the box office about same night availability. We were told that nothing would be available for the early show and that there was nothing currently available for the late show. We were told that tickets might become available (i.e., VIPs might not ask for all that had been held back), and we could try our luck in a line to the side that would form about 90 minutes later.
While waiting for time to get into line, I went over to a $10 crap table, bought in for my usual low bankroll (probably $100 back then) and left the table while I was up just over $600. Before I cashed in my chips, I told my wife she should take home a few of the $1 chips I had left as souvenir gifts for her friends – what else could you get for $1 that truly shouted "Vegas" and did it with a bit of class? I kept one of the chips myself, and that was the start of my chip-collecting obsession.
We did get the tickets to the show (great imposter-VIP location), at $150 each, so I have always claimed that the Bellagio paid us $300 to watch “O” that night.
Quote: Tim B.…31 for 1, 16 for 1 on horn bets, and 10 and 8 to 1 on hardway bets
I am skeptical about the “to 1” on the hardway bets. I feel certain it should be “for 1”, even though I have seen other threads in this forum where people have said 10 and/or 8 to 1 about hardways.
It may be off topic, but I will relate a little anecdote about a visit to the Bellagio back in 2003. My wife and I wanted to see the Cirque du Soleil “O”, and we arrived very hopefully at the theater in the early evening without tickets. We asked at the box office about same night availability. We were told that nothing would be available for the early show and that there was nothing currently available for the late show. We were told that tickets might become available (i.e., VIPs might not ask for all that had been held back), and we could try our luck in a line to the side that would form about 90 minutes later.
While waiting for time to get into line, I went over to a $10 crap table, bought in for my usual low bankroll (probably $100 back then) and left the table while I was up just over $600. Before I cashed in my chips, I told my wife she should take home a few of the $1 chips I had left as souvenir gifts for her friends – what else could you get for $1 that truly shouted "Vegas" and did it with a bit of class? I kept one of the chips myself, and that was the start of my chip-collecting obsession.
We did get the tickets to the show (great imposter-VIP location), at $150 each, so I have always claimed that the Bellagio paid us $300 to watch “O” that night.
April 20th, 2010 at 10:24:03 AM
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I apologize. It is 10 FOR one and 8 FOR one.
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You want the truth! You can't handle the truth!
April 20th, 2010 at 3:11:21 PM
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Quote: Cardsg236The dealers at the Rio were the best I encountered during my stay and I played there the most because of it.
I meant to say this same thing, that I have found the RIO dealers to be the most friendly. I booked my May trip there, even though they are off the strip. Looking forward to the Voodoo Lounge and Steakhouse too.
Always borrow money from a pessimist; They don't expect to get paid back !
Be yourself and speak your thoughts. Those who matter won't mind, and those that mind, don't matter!
April 20th, 2010 at 3:17:05 PM
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When is your May trip, if you don't mind me asking?
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
April 20th, 2010 at 3:20:16 PM
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Quote: boymimboThere are NO $5 Blackjack tables at the Bellagio, except early on a weekday morning, where I saw two (they were $10 later in the table). There is a great deal of $10 Blackjack at Bellagio, all with the same CSMs, Hit Soft 17 rules.
We went to Bellagio on a Sunday morning, around 10:00 AM looking for a $10 craps table. The first table was full and I did not see a minimum sign posted as we were walking by. I caught a glimpse of a Place 4 bet, and grabbed my buddy's arm. It was a banana (1000). As I scanned the table I realized the PL bets were all stacks of black, and the odds were all Orange and Yellow and Browns. I was stunned. And the age of some of the players was unreal. Half the table looked to be under 30 years old. I looked over to the table about an hour later, and they were all gone. The table was back to a $10 table. Do they have a high limits crap table in some closed off area for these players?
It was both thrilling and sickening to watch that play. Players were exchanging $1k-$10k on the rolls, and the table must have been exchanging $50K - $100K for each point.
Always borrow money from a pessimist; They don't expect to get paid back !
Be yourself and speak your thoughts. Those who matter won't mind, and those that mind, don't matter!
April 20th, 2010 at 3:36:51 PM
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This is one of those times where it would be fun to walk up to the table, play the don't for the table minimum. And woop and cheer when you make your $10. Just kidding.
I agree with you, it is always fun to watch the high rollers in action.
I agree with you, it is always fun to watch the high rollers in action.
April 20th, 2010 at 3:41:55 PM
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It sounds like my kind of table.
Hahahahahahahaha!
Hahahahahahahaha!
April 20th, 2010 at 4:33:44 PM
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I played blackjack at the Bellagio in mid-March at the $10 tables and found a similar experience, but with the younger dealers.
The older dealers were friendly enough dealing the game at a decent pace and gave helpful advice to novice players. The younger dealers were gruff and weren't very helpful and dealt at a lightning quick pace that made me feel uncomfortable. I speculated in another thread that Bellagio was putting pressure on their dealers to push up hands dealt per hour in an attempt to make more money. Younger dealers trying to keep their jobs might have given in to that pressure. The older dealers I had each had 20+ years dealing blackjack in Las Vegas.
One other note is that there always seems to be a $5 blackjack table that is (physically) lower than the others and has a spot for wheelchair access in the corner of the low-roller blackjack pit -- it's on the end close to the cashier.
The older dealers were friendly enough dealing the game at a decent pace and gave helpful advice to novice players. The younger dealers were gruff and weren't very helpful and dealt at a lightning quick pace that made me feel uncomfortable. I speculated in another thread that Bellagio was putting pressure on their dealers to push up hands dealt per hour in an attempt to make more money. Younger dealers trying to keep their jobs might have given in to that pressure. The older dealers I had each had 20+ years dealing blackjack in Las Vegas.
One other note is that there always seems to be a $5 blackjack table that is (physically) lower than the others and has a spot for wheelchair access in the corner of the low-roller blackjack pit -- it's on the end close to the cashier.
April 20th, 2010 at 5:45:18 PM
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Quote: gamblerThis is one of those times where it would be fun to walk up to the table, play the don't for the table minimum. And woop and cheer when you make your $10. Just kidding.
I agree with you, it is always fun to watch the high rollers in action.
that would be hillarious. OHHHH BOOO YAAAAAAHHHHHHHH BABY!!!!!!!!.
April 21st, 2010 at 7:19:00 AM
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I have found the rude/not rude split is pretty uniformly split by the owner. MGM properties tend to have dealers who are rather rude and aloof. Of course, high tippers do better than smaller players. The MGM properties I am lumping together include the Bellagio, MGM, NYNY, Luxor, and Mandala Bay. The Harrah's properties tend to have more social and friendlier dealers. These properties I reference are Flamingo (one of my favorites), the Imperial Palace, Bally's, O'Sheas, and Paris. Caesars is the exception. Those dealers are just plain rude with few exceptions and I really don't like their rooms (too noisy).
I suspect that working in an MGM property is not as much fun as working in a Harrah's property. As such, I book all my trips with Harrah's properties (mostly with Flamingo).
As to the debate about small bet players versus high bet players, you really have to face reality. The dealers make money primarily from tips. Larger betting players tend to tip larger. One tip from a player who drops $100+ a bet is probably more than a small player tips in an hour. If you were in their shoes, who would you enjoy seeing more? Face facts. When I play small limits in a high limit place, I do not expect preferential treatment. But when I step into O'Sheas and tip often (after taking a beating at a nicer casino), I get the royal treatment. Don't blame the dealers on this. Its only reality. If you want to play small, then play in a small style casino. We would all love the world to be a perfect place of love, harmony, and group hugs, but Vegas is built on patrons being cash machines for the casinos and employees' pay.
I suspect that working in an MGM property is not as much fun as working in a Harrah's property. As such, I book all my trips with Harrah's properties (mostly with Flamingo).
As to the debate about small bet players versus high bet players, you really have to face reality. The dealers make money primarily from tips. Larger betting players tend to tip larger. One tip from a player who drops $100+ a bet is probably more than a small player tips in an hour. If you were in their shoes, who would you enjoy seeing more? Face facts. When I play small limits in a high limit place, I do not expect preferential treatment. But when I step into O'Sheas and tip often (after taking a beating at a nicer casino), I get the royal treatment. Don't blame the dealers on this. Its only reality. If you want to play small, then play in a small style casino. We would all love the world to be a perfect place of love, harmony, and group hugs, but Vegas is built on patrons being cash machines for the casinos and employees' pay.
April 21st, 2010 at 9:02:51 AM
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I've had great dealers at the Palms, Excalibur, Venetian, Bellagio, and Wynn, and rude dealers at the Wynn (openly berated me), Imperial Palace, Casino Royale. I noticed almost all dealers downtown were friendly. I have never played more than $15 a hand, and it is usually $10. I think a lot of it is the dealer.
April 21st, 2010 at 11:40:05 AM
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Probably a table that was left over from the previous night. Must have been some really good rolls all night long!
April 21st, 2010 at 4:54:30 PM
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Quote: teddysWhen is your May trip, if you don't mind me asking?
May 23 - 27
Always borrow money from a pessimist; They don't expect to get paid back !
Be yourself and speak your thoughts. Those who matter won't mind, and those that mind, don't matter!
May 6th, 2010 at 10:05:15 AM
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Just curious, and to revive a semi-dead thread...what do you folks look for in a dealer? Obviously no one wants a dealer who is flat-out rude, but do you look at the dealer as an 'entertainer,' and except him/her to have conversations with players, make jokes, etc.? Does his/her ability to do this factor into your tipping? Or are you a more 'serious' gambler who prefers the dealer to just dummy up and deal? From my experience the higher-rollers (green chips and up) as well as Asian gamblers tend to prefer the latter.
I played at many places during my recent Vegas trip and the dealers ran the gamut for me as well:
Best/friendliest: Hard Rock, Aria, Wynn
Average/indifferent: Flamingo, Sahara, Stratosphere, 4 Queens,
Varied: El Cortez (had one dealer openly chastise me for hitting a soft 18 against a 10, but also a craps dealer who was really cool)
Bad: Circus Circus (though I'd be grumpy too if I had to be in that place every day :-D)
I played at many places during my recent Vegas trip and the dealers ran the gamut for me as well:
Best/friendliest: Hard Rock, Aria, Wynn
Average/indifferent: Flamingo, Sahara, Stratosphere, 4 Queens,
Varied: El Cortez (had one dealer openly chastise me for hitting a soft 18 against a 10, but also a craps dealer who was really cool)
Bad: Circus Circus (though I'd be grumpy too if I had to be in that place every day :-D)
"I believe I've passed the age/of consciousness and righteous rage/I've found that just surviving was a noble fight...
I once believed in causes too/I had my pointless point of view/And life went on no matter who was wrong or right..." --Billy Joel
May 6th, 2010 at 10:47:58 AM
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For craps, it really doesn't matter since there are several dealers, and they rotate rather quickly.Quote: OneAngryDwarfJust curious, and to revive a semi-dead thread...what do you folks look for in a dealer?
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For regular table games, I look for someone fun, and in a good mood. But sometimes you can't tell just by looking at someone.
So if I have a choice of two or more tables, I make my choice by looks.
I know this isn't going to be very politically correct, but I look for someone who is not a foreigner.
Black or white, young or old, male or female doesn't matter. (Of course if one choice is a young and female, I'm there...)
The reason is simple: Accents.
It's hard enough to hear with all the ambient noise in a casino, I don't want to struggle with a foreigner's accent.
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However, for poker, all that doesn't matter. There's often no choice. I prefer dealers that are attentive, know the rules, and keep their mouth shut - at least during the hand.
I invented a few casino games. Info:
http://www.DaveMillerGaming.com/ —————————————————————————————————————
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May 6th, 2010 at 3:25:49 PM
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for craps, i like a dealer who does what i want him to do without having to say anything.
its okay for dealers to make small talk as long as it doesnt slow the game down.
the game comes first. conversation comes later.
its okay for dealers to make small talk as long as it doesnt slow the game down.
the game comes first. conversation comes later.
May 6th, 2010 at 4:26:54 PM
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Interesting side discussion. One thing about Craps Tables that you might not think about but you might want to...light level. For some reason, at Caesar's AC, some of their tables have the worst lighting. It's so dim you have to squint to see the dice after you throw. I'm someone who usually doesn't mind more darkened areas, but when I play Craps, I want a brighter table that I can see.
March 15th, 2011 at 11:46:30 PM
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Quote: dlevinelawI've had great dealers at the Palms, Excalibur, Venetian, Bellagio, and Wynn, and rude dealers at the Wynn (openly berated me), Imperial Palace, Casino Royale. I noticed almost all dealers downtown were friendly. I have never played more than $15 a hand, and it is usually $10. I think a lot of it is the dealer.
+1 For dealers at The Venetian. No matter what I played, they were awesome, engaging, and funny. When I would tip them mid-game, after a good hand, they would usually place their tip on my betting circle for the next hand saying, "If you don't win, we don't win." It's a fantastic resort, though perhaps not the absolute best, if you're just looking for the most favorable blackjack rules. Sorry to bump an old thread, but I'm new and thought I should chime in. Low roller here.
March 16th, 2011 at 3:33:58 AM
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I don't think the Bellagio dealers are rude, they're just arrogant. They ignore you, they treat you like you're not there. I don't mind it, I kid around with them and ask stupid questions, to get them to hate me even more. Its fun.
"It's not called gambling if the math is on your side."
July 30th, 2012 at 4:37:09 PM
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Quote: alexatlantaAs to the debate about small bet players versus high bet players, you really have to face reality. The dealers make money primarily from tips. Larger betting players tend to tip larger. One tip from a player who drops $100+ a bet is probably more than a small player tips in an hour. If you were in their shoes, who would you enjoy seeing more? Face facts. When I play small limits in a high limit place, I do not expect preferential treatment. But when I step into O'Sheas and tip often (after taking a beating at a nicer casino), I get the royal treatment. Don't blame the dealers on this. Its only reality. If you want to play small, then play in a small style casino. We would all love the world to be a perfect place of love, harmony, and group hugs, but Vegas is built on patrons being cash machines for the casinos and employees' pay.
Fighting BS one post at a time!
July 30th, 2012 at 4:46:14 PM
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I didn't even receive a 'Thank You' or any type of acknowledgement. Personally, I think that's flat out rude, and I don't feel that expecting a simple 'Thanks' is asking for too much.
Had a new dealer from AC in Isle at Blackhawk. After 2 non-acknowledgements . I stopped tipping. I Isle at that time did not pool tips. On way out of pit, I caught him and said people were not likely to tip ,if he did not at least say "Thanks for the try " when they lost.
He actually thanked me. I figured he was a nice kid, still in the AC mode. I have hit stiffs and even 17 once , after dealer went 2 players past, just to get a AC dealer to slow down. They usually got the message that i wanted to play my own hand
Had a new dealer from AC in Isle at Blackhawk. After 2 non-acknowledgements . I stopped tipping. I Isle at that time did not pool tips. On way out of pit, I caught him and said people were not likely to tip ,if he did not at least say "Thanks for the try " when they lost.
He actually thanked me. I figured he was a nice kid, still in the AC mode. I have hit stiffs and even 17 once , after dealer went 2 players past, just to get a AC dealer to slow down. They usually got the message that i wanted to play my own hand
September 27th, 2012 at 4:17:22 PM
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Sorry, don't mea
Fighting BS one post at a time!
September 27th, 2012 at 5:19:34 PM
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" OK, I'll be polite and not say it out loud! " Say it outloud after winning, then asked the player next to you if he knows of a casino where the dealers are not jerks.
September 27th, 2012 at 5:52:25 PM
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Everybody has a bad day from time to time and every casino has a few rotten apples .... no one tiny slice of life should really be applicable to the entire casino, but often a "tipping point" is reached wherein a player feels the next encounter with a jerk is going to be the last straw.
There are disputes from time to time but in general there is a certain "tone" or "style" to most casinos. Sometimes management takes quick and effective action to remedy problems caused by rotten apples. And sometimes problems persist.
Hooters had such unhappy and over-worked dealers that it would be hard to expect a pleasant time there.
Dealers make mistakes ... but usually learn by them. Sure some dealers are stone faced robots leeching their share of tokes from the more cheerful dealers but one or two bad incidents should not necessarily color the entire casino.
There are disputes from time to time but in general there is a certain "tone" or "style" to most casinos. Sometimes management takes quick and effective action to remedy problems caused by rotten apples. And sometimes problems persist.
Hooters had such unhappy and over-worked dealers that it would be hard to expect a pleasant time there.
Dealers make mistakes ... but usually learn by them. Sure some dealers are stone faced robots leeching their share of tokes from the more cheerful dealers but one or two bad incidents should not necessarily color the entire casino.
September 27th, 2012 at 6:02:42 PM
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Quote: FleaStiffThere are disputes from time to time but in general there is a certain "tone" or "style" to most casinos. Sometimes management takes quick and effective action to remedy problems caused by rotten apples. And sometimes problems persist.
I feel like this went beyond the tone/style and someone, maybe the pit, should know that a dealer is ragging on players. One could do it quietly or in a passive-aggressive manner in front of the dealer depending on his personality.
Its - Possessive; It's - "It is" / "It has"; There - Location; Their - Possessive; They're - "They are"
September 27th, 2012 at 7:37:32 PM
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Quote: FleaStiffEverybody has a bad day from time to time and every casino has a few rotten apples...
...but one or two bad incidents should not necessarily color the entire casino.
Fighting BS one post at a time!
October 10th, 2012 at 10:50:39 AM
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Quote: Beethoven9thFor whatever reason, this seems to be a pattern with Bellagio dealers, yet I can't say that I've ever had such a problem with dealers at Station Casinos or any of the other 'cheaper' places, which is ironic.
There is one blackjack dealer at the Fiesta Henderson (paigowdan knows who this is) that absolutely has no business being in a public job. There is also a craps dealer at the Tuscany (he also deals blackjack from time to time) who is a worthless tip-hustling piece of work.
October 10th, 2012 at 11:23:09 AM
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Perhaps its like those old Avis ads... we're number two, so we try harder. The locals casinos have to offer a pleasant experience or you'll head to the glitz and glamor places.Quote: Beethoven9thFor whatever reason, this seems to be a pattern with Bellagio dealers, yet I can't say that I've ever had such a problem with dealers at Station Casinos or any of the other 'cheaper' places, which is ironic.
October 21st, 2012 at 7:29:12 AM
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Quote: FleaStiffPerhaps its like those old Avis ads... we're number two, so we try harder. The locals casinos have to offer a pleasant experience or you'll head to the glitz and glamor places.
Fighting BS one post at a time!
April 28th, 2013 at 2:38:03 PM
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I prefer unfriendly dealers, but that's just me. I don't feel bad when I fail to tip, and if they give attitude, I just call the floor and file a complaint in front of their faces, and in front of other players.
I don't tip anyways, and on about 95% of my trips, I tip zero. I've never understood the concept of tipping someone who is an agent of your opponent.
I don't tip anyways, and on about 95% of my trips, I tip zero. I've never understood the concept of tipping someone who is an agent of your opponent.
April 28th, 2013 at 7:32:55 PM
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Quote: klimate10I don't tip anyways, and on about 95% of my trips, I tip zero. I've never understood the concept of tipping someone who is an agent of your opponent.
Fighting BS one post at a time!
April 28th, 2013 at 7:45:51 PM
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Thank you. I used to read the dicedealer boards back when it was active. That board was very enlightening. So much bitching, moaning, and contempt for the players. It was disgusting.
April 28th, 2013 at 8:23:07 PM
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I didn't mind their prattle when I've played at Bellagio: they are fast and competent, and that's what matters.
"What, me worry?"
April 29th, 2013 at 10:51:51 PM
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I prefer incompetent dealers. I'm good at math and know my odds, so I point out mistakes that hurt me and keep quiet about mistakes that favor me. I specifically look for incompetent dealers, i.e., weak dealers. Problem is that most high end resorts have strong dealers, since they aren't break in joints. Break in joints are good for abusing dealers, as most are underpaid, relatively new, and after a while, don't care. Even better are middling properties where the dealers a little bit salty, overconfident, and don't care.
January 12th, 2014 at 8:25:40 PM
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Quote: MrVI didn't mind their prattle when I've played at Bellagio: they are fast and competent, and that's what matters.
Yes most of them are somewhat cold but they are efficient, competent and capable. Only met one nice lady dealer where we had a very pleasant conversation through out the time when she was my dealer. Then the dealer replacing her was cold and wasn't that friendly. I was playing at the low limit $25 baccarat table outside of Noodles. Only flat betting the table minimum so that maybe it? I heard dealers there look down on folks without a big bankroll. Who knows.
Well I prefer the Wynncore and Aria. Maybe stop by Bellagio to play a game if there is one open. Last time I was there which was a week before Christmas they were closed.
January 12th, 2014 at 9:53:31 PM
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Quote: DMSCRWell I prefer the Wynncore and Aria. Maybe stop by Bellagio to play a game if there is one open. Last time I was there which was a week before Christmas they were closed.
Wait, Bellagio was closed?
"Truth is ever to be found in the simplicity, and not in the multiplicity and confusion of things."
-- Isaac Newton
January 12th, 2014 at 10:00:31 PM
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I just scanned through this thread and I find one major similarity between posters who have actually had good or bad experiences in a spot.
If you didn't like the dealers or their attitude you more than likely won't play there again. If you had a good time with the dealers you would concentrate your play there even if you weren't doing as well......
This is the rub in which I think the casino management should take note.
If you have competent and friendly dealers, you will more than likely have people who are entertained enough by them to keep playing. After all, it is all about keeping seats warm and people playing for longer right?
Doesn't seem so hard LOL
If you didn't like the dealers or their attitude you more than likely won't play there again. If you had a good time with the dealers you would concentrate your play there even if you weren't doing as well......
This is the rub in which I think the casino management should take note.
If you have competent and friendly dealers, you will more than likely have people who are entertained enough by them to keep playing. After all, it is all about keeping seats warm and people playing for longer right?
Doesn't seem so hard LOL
“There is something about the outside of a horse that is good for the inside of a man.” - Winston Churchill
January 12th, 2014 at 10:14:38 PM
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next week, at the place where I deal, we all have to attend a class being put on by a guy from vegas called, the dealer as an entertainer.
get second you pig
January 12th, 2014 at 10:43:54 PM
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Management has taken note...its the recent MBA hires that forget it.Quote: TomspurIf you didn't like the dealers or their attitude you more than likely won't play there again. If you had a good time with the dealers you would concentrate your play there even if you weren't doing as well......
This is the rub in which I think the casino management should take note.
Many people in Vegas actually WIN and the casino books such losses as "loans" because they know the gambler will be back just as the heroin pusher and the bartender know that their customers will be back. Bars and heroin dealers tend to be territorial but addicts can often switch to new places for a fix. Casinos get their loans repaid only by having made it a nice experience overall. You think other hotels care about check in efficiency as much as a casino hotel? You think other hotels watch the food quality as much as casino hotels? Casinos want those winners to come back to THEM to repay the loans.
And yes, often a craps player is indeed tipping a dice dealer who makes more than the player does. Its part of "Vegas" but its also an acknowledgment of being in a class joint with on the ball dealers. Some gamblers probably would prefer to go to the Bellagio and lose than go to the Hell Cortez and win. They want to come back from Vegas, but when they say "Vegas" they want it to mean Bellagio not Hell Cortez.
January 12th, 2014 at 10:49:14 PM
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Quote: FleaStiff. They want to come back from Vegas, but when they say "Vegas" they want it to mean Bellagio not Hell Cortez.
Yeah I think you are 100%. The Vegas experience for 95% of the people who go there is not that of being thrifty, gambling with an edge, seeking out good deals or going where they are treated right, it is all about experiencing the high life in high profile resorts with less than friendly staff. I guess it is the trade off for being fancy :)
“There is something about the outside of a horse that is good for the inside of a man.” - Winston Churchill
January 12th, 2014 at 11:02:18 PM
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I just don't get what people see in the Bellagio, I find it kind of boring.Quote: TomspurYeah I think you are 100%. The Vegas experience for 95% of the people who go there is not that of being thrifty, gambling with an edge, seeking out good deals or going where they are treated right, it is all about experiencing the high life in high profile resorts with less than friendly staff. I guess it is the trade off for being fancy :)
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
