BiggerZ Has Yet to Explain What Happened to My 6.75 BTC
October 26th, 2026 at 8:22:06 AM
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It’s been a while, and I still haven’t received a satisfactory response from BiggerZ regarding the approximately **6.75 BTC** that remained in my account after my withdrawals stopped and my account was closed.
My KYC had been completed and approved, and I had successfully withdrawn funds before this happened. After a significant win, I contacted support and was told my daily withdrawal limit was $10,000, equivalent to roughly 0.15 BTC at the time. I was instructed to submit withdrawals around that amount, and I followed those instructions.
Several withdrawals were processed before they suddenly stopped. I contacted support multiple times seeking an explanation, but my account was eventually closed with approximately 6.75 BTC still remaining.
I want to understand why I was instructed to follow a particular withdrawal process, allowed to make several withdrawals, and then prevented from accessing the rest of my balance.
I would like BiggerZ to clarify:
1. Why were my withdrawals stopped?
2. Why was my account closed, and when was that decision made?
3. What specific rule or term applies to my remaining 6.75 BTC?
4. What evidence supports the decision not to process my remaining withdrawals?
5. Why wasn't my remaining balance returned after my account was closed?
I understand that casinos may conduct compliance checks or delay withdrawals for legitimate reasons. However, I believe I deserve a clear explanation of what happened in my case. If BiggerZ believes I violated its terms, I want to know the exact clause and the evidence supporting that claim.
I also submitted a complaint to Casino Guru after my attempts to resolve the matter directly with BiggerZ were unsuccessful. The issue remains unresolved.
Casino Guru complaint:
/complaints/biggerz-casino-player-s-withdrawal-has-been-delayed-1
I have also saved screenshots, conversations, withdrawal records and other relevant evidence. Since the forum does not allow me to upload everything directly, I have shared the available evidence here:
**Evidence:** /a/vWFhPD0
I’m not asking anyone to automatically take my side or judge BiggerZ based only on my account. I want the facts examined, the evidence addressed, and the casino to explain its position.
Approximately 6.75 BTC is a substantial amount, and I don't believe this dispute should remain unresolved without a proper explanation.
BiggerZ, I’m giving you another opportunity to respond.
Why were my withdrawals stopped, why was my account closed, and what specific rule and evidence justify the decision concerning my remaining balance?
All I’m asking for is transparency, a clear explanation, and a fair resolution.
My KYC had been completed and approved, and I had successfully withdrawn funds before this happened. After a significant win, I contacted support and was told my daily withdrawal limit was $10,000, equivalent to roughly 0.15 BTC at the time. I was instructed to submit withdrawals around that amount, and I followed those instructions.
Several withdrawals were processed before they suddenly stopped. I contacted support multiple times seeking an explanation, but my account was eventually closed with approximately 6.75 BTC still remaining.
I want to understand why I was instructed to follow a particular withdrawal process, allowed to make several withdrawals, and then prevented from accessing the rest of my balance.
I would like BiggerZ to clarify:
1. Why were my withdrawals stopped?
2. Why was my account closed, and when was that decision made?
3. What specific rule or term applies to my remaining 6.75 BTC?
4. What evidence supports the decision not to process my remaining withdrawals?
5. Why wasn't my remaining balance returned after my account was closed?
I understand that casinos may conduct compliance checks or delay withdrawals for legitimate reasons. However, I believe I deserve a clear explanation of what happened in my case. If BiggerZ believes I violated its terms, I want to know the exact clause and the evidence supporting that claim.
I also submitted a complaint to Casino Guru after my attempts to resolve the matter directly with BiggerZ were unsuccessful. The issue remains unresolved.
Casino Guru complaint:
/complaints/biggerz-casino-player-s-withdrawal-has-been-delayed-1
I have also saved screenshots, conversations, withdrawal records and other relevant evidence. Since the forum does not allow me to upload everything directly, I have shared the available evidence here:
**Evidence:** /a/vWFhPD0
I’m not asking anyone to automatically take my side or judge BiggerZ based only on my account. I want the facts examined, the evidence addressed, and the casino to explain its position.
Approximately 6.75 BTC is a substantial amount, and I don't believe this dispute should remain unresolved without a proper explanation.
BiggerZ, I’m giving you another opportunity to respond.
Why were my withdrawals stopped, why was my account closed, and what specific rule and evidence justify the decision concerning my remaining balance?
All I’m asking for is transparency, a clear explanation, and a fair resolution.
