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marksolberg
marksolberg
Joined: Nov 14, 2009
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April 27th, 2011 at 12:52:08 PM permalink
I thought I'd share a page of this old pitboss handbook I found. This actually teaches the magic voodoo of how casinos win at table games. There are still so many "professionals" out there that still feel this way it's amazing.



Mark
FleaStiff
FleaStiff
Joined: Oct 19, 2009
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April 27th, 2011 at 1:19:47 PM permalink
Sounds like this was written by someone who knows that the house does not have any house edge at all while the dealer is shuffling.
Zcore13
Zcore13
Joined: Nov 30, 2009
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May 30th, 2011 at 2:10:09 PM permalink
That is crazy. Shows how many morons work in Casinos. Do you know what year the handbook is from? If it's from any time in the last 20 years some Casino needed a new Table Games Manager.
I am an employee of a Casino. Former Table Games Director,, current Pit Supervisor. All the personal opinions I post are my own and do not represent the opinions of the Casino or Tribe that I work for.
Paigowdan
Paigowdan
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June 1st, 2011 at 3:30:24 AM permalink
Actually, that document shows pretty decent - in fact, very decent - common sense advice:
1. Don't sweat the money. The house always makes its money past its temporary and normal ups-and-downs. Players sometimes win, and this is normal.
2. Don't blame an innocent dealer for these normal table game ups-and-downs.

I've been a dealer for years, and this advice is spot-on.
Beware of all enterprises that require new clothes - Henry David Thoreau. Like Dealers' uniforms - Dan.
EvenBob
EvenBob
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June 1st, 2011 at 4:12:52 AM permalink
I love stuff like this. Is it actually a book, or just a few pages? When was it written, can you post more of it? "The house shuffle was designed to run in waves...' The 'house shuffle', what the heck is that. They have a special way to make the cards run in waves? What bunk..
"It's not enough to succeed, your friends must fail." Gore Vidal
Paigowdan
Paigowdan
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June 1st, 2011 at 4:25:31 AM permalink
House shuffles are the ways and methods of shuffling a deck: split, riffle, box, how many of each per shuffle, and in what order.
Shuffling a deck randomizes the cards - along with playing outs the cards, too.
A truly randomized deck by any method would produce sessions of both wins and losses. The writer was describing variance. A truly stacked deck wouldn't have "waves" or variance, and would be consistent in one side's favor.
Beware of all enterprises that require new clothes - Henry David Thoreau. Like Dealers' uniforms - Dan.
weaselman
weaselman
Joined: Jul 11, 2010
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June 1st, 2011 at 4:44:07 AM permalink
I am with Paigowdan, don't see anything outrageous about this excerpt. Some passages sound naive (justifiable, provided that they are written for pit bosses, most of whom are not really the sharpest tools in the shed), but nothing seems to be completely wrong or crazy.

What I found interesting about this is that it seems to suggest that the dealer wants the players to lose (to avoid being pulled, which would "hurt his self-confidence"), which goes contrary to what I usually hear - that dealer is on my side. Not that it matters for the result, but, I guess, I just find it more enjoyable to play with a friend rather than against an enemy. I guess, I need to forget about about this thread ASAP :)
"When two people always agree one of them is unnecessary"
EvenBob
EvenBob
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June 1st, 2011 at 5:14:31 AM permalink
Quote: Paigowdan


Shuffling a deck randomizes the cards -.



Well, yeah, thats rather the point. But the 'house shuffle' doesn't doesn't avoid clumping, thats impossible. The person who wrote the handbook hints that it does.
"It's not enough to succeed, your friends must fail." Gore Vidal
odiousgambit
odiousgambit
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June 1st, 2011 at 6:11:39 AM permalink
Quote: weaselman

What I found interesting about this is that it seems to suggest that the dealer wants the players to lose ....



Yes, let's don't lose sight of the fact that this reveals the casino attitude that the players should never win over the course of a shift, and that there are some things to do about it.

I suppose to some degree this reflects legitimate concern that someone may be cheating and it's worth monitoring. But there's no doubt in my mind that many pit bosses though start to feel pressure to "turn in good results" and that to say it was an unlucky shift for the house is not an acceptable excuse for someone wanting to keep his job.
the next time Dame Fortune toys with your heart, your soul and your wallet, raise your glass and praise her thus: “Thanks for nothing, you cold-hearted, evil, damnable, nefarious, low-life, malicious monster from Hell!” She is, after all, stone deaf. ... Arnold Snyder
Zcore13
Zcore13
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June 1st, 2011 at 8:19:13 AM permalink
You guys that think this document is "spot on" are completely insane. What the document says is:

"The house shuffle was designed to run in waves, having higher points and low points" - Any shuffle at any Casino will have this! Cards are random. Neither the Dealer, Pit Boss or shuffler know how many players are going to be sitting at the table or jumping in and out of the game. Anyone who says they can shuffle a special way to make people win or lose is a moron.

"Keep this in mind when your cards hit the lows and give the house shuffle and your Dealer's a chance to work." - The only thing that works are random cards. The Dealer or shuffle can't work any harder or less hard to change this.

"Make sure you have all the information possible about a table that you are considering a change on." - More old school crap. Cards are cards. Switching Dealer's mid push or faster than would be normal just ends up pissing a player that's winning off and makes many of them want to leave and go somewhere else. You have to take the winners with the losers. Blackjack wins in the long run. If you can't handle someone fairly winning $10,000, $20,000, $100,000, get out of the business.

"Be aware of the table percentages. Yes, table 8 has lost $1,000 of the lead we had, but the table is still up 15% of the buy ins. There's really no need for change. - Of course there's no need for change... It won't make a bit of difference! The change could bring a temporary swing toward the house or to the player, the same as no change. The Pit Bosses job should be to make sure all games are being dealt and played fairly. House edge takes care of the rest no matter who is dealing.

The whole last section titled "Other things to avoid when making changes" is just laughable and not even worth commenting on.

If any Pit Boss under me ever talked or acted like this document suggests I would give them one chance to see the light and then they'd be packing there bags after that for complete idiocy. I don't know if that's a termination reason on my paperwork, but I'd find something close.

Zcore13
I am an employee of a Casino. Former Table Games Director,, current Pit Supervisor. All the personal opinions I post are my own and do not represent the opinions of the Casino or Tribe that I work for.

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