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28 members have voted

MrV
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February 17th, 2013 at 12:21:06 PM permalink
So I got a small hand pay Friday, and faced the old dilemna: whether to tip the cash person, and if so, how much?

FWIW I gave her $10 for a $1600 hand pay.

Just wondering how much, if any, others tip for hand pays?
"What, me worry?"
MakingBook
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February 17th, 2013 at 12:25:19 PM permalink
I will tip for a hand job;
but not for a hand pay.
"I am a man devoured by the passion for gambling." --Dostoevsky, 1871
MrV
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February 17th, 2013 at 12:29:34 PM permalink
That reminds me of a joke.

What do a big spender and a leper doing a whore both have in common?

They both leave a tip when they're done.
"What, me worry?"
sodawater
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February 17th, 2013 at 12:45:11 PM permalink
I'd give about three fiddy
tringlomane
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February 17th, 2013 at 1:27:54 PM permalink
Considering it would be my first hand pay ever, I probably be more generous than I should be, like $40 or something.
AlanMendelson
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February 17th, 2013 at 2:55:46 PM permalink
$10 was fine for a $1600 hand pay.

Here's what I do for handpays at video poker:

$1000 or less -- nothing. Some machines do "lock" with a $1,000 payoff and it requires a hand pay and that is ridiculous. And I tell them that when they come to pay me.

$1250 -- $10 tip.

At $2,000 -- $20 tip

At $4,000 ($1 royal) $40

At $8,000 ($2 royal) $80

$10,000 (quad aces with kicker DDB) $100 tip

$20,000 royal -- $100 tip

Three times in my life I hit progressives:
$29,000 tipped $500 including $100 to the cleaning lady who had just wiped down the machine at 4-am, wished me luck, and I hit the royal on the very next spin. I overtipped the two floor people, and I know it now -- but didn't know then. I should have given the cleaning lady the $400, and the floor people $100. Everytime I go back to Caesars the cleaning lady sees me and runs over to give me a HUG. One time it was New Years Eve and I was still in my Tuxedo at 4 in the morning, and she runs over to give me a hug saying happy new year and I have this giant hand print of cigarette ash on the back of my tux jacket. My wife and I laughed about it.

$35,000 progressive I tipped $300 to the floor people, $100 to the technician who verified the machine was OK. Yes, the caisno sent a tech to check the machine before they paid me

$36,000 progressive I tipped $200 to the floor people, $100 to the technician, $40 to the cocktail waitress who (as I was hitting the buttons) wished me good luck after I declined a drink.
teddys
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February 17th, 2013 at 3:37:20 PM permalink
The most fulfilling tip for me was when I hit a $2K royal at the Cannery (second line of $0.25 MultiStrike -- this one actually paid off instead of the stingy machine at El Cortez!) . The two floorpeople came over and talked with me for about 15-20 minutes. I asked them a bunch of Mike Shackleford/Michael Bluejay-esque questions about how many handpays they do an hour, how they split tips per shift -- really nosy questions. They answered everything. I think I contributed $18 to the tip pool, and they were happy about that. I hate grubby, non-talkative floor people.
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
1arrowheaddr
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February 17th, 2013 at 3:46:51 PM permalink
I would tip about half of 1%, so $10 for $1600 would be about right. I don't tip on non-W-2G handpays.
Mission146
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February 18th, 2013 at 3:35:28 PM permalink
What's a hand pay?

Just kidding, just been awhile. (June 2012)

In June I hit one for 4K and tipped $50 to each of the two people.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Asswhoopermcdaddy
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February 18th, 2013 at 4:07:59 PM permalink
Hi Alan,

I'm a little confused by part of your tipping calc. Seems like on average you tip about 1% for hand pays. Why is it when you transition from a $10k win to a $20k win that you'd tip the same amount?

BTW, I agree 1% feels about right. But if you had to hand-pay under $1000, it might feel awkward fumbling for dollars. I think $10 and up sounds about right given a starting pot of $1k and work your way up on the 1% scale.
AlanMendelson
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February 18th, 2013 at 4:41:42 PM permalink
Quote: Asswhoopermcdaddy

Why is it when you transition from a $10k win to a $20k win that you'd tip the same amount?



Because there comes a point when you have to say to yourself -- that tip is enough or maybe too much.

Actually, a tip of one-half of one percent is always "enough." There is nothing "cheap" about tipping one-half of one percent. On a 10K pay that's $50. On a $1250 pay it's $6.25 so we round it up to $10. When I tip $100 on a $10k pay Im actually tipping too much. $100 on a $20,000 win is one-half of a percent and it's right. When it's a windfall like a $35k progressive, a little celebratory tipping is okay to spread the good cheer.

But ask yourself this: how much would you tip on a $100/coin royal? Would you tip $4,000 on a $400K win? I wouldn't. I even think $2,000 is too much but that's probably what I would tip. (By the way, you won't catch me playing $100/coin VP so this is just a "what if?" kind of question.)
rxwine
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February 18th, 2013 at 6:02:29 PM permalink
Quote: AlanMendelson

But ask yourself this: how much would you tip on a $100/coin royal? Would you tip $4,000 on a $400K win? I wouldn't. I even think $2,000 is too much but that's probably what I would tip. (By the way, you won't catch me playing $100/coin VP so this is just a "what if?" kind of question.)



Yeah, I sure am not tipping 1% of a Megabucks. Or likely anything even close.
There's no secret. Just know what you're talking about before you open your mouth.
Greasyjohn
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April 24th, 2014 at 12:14:41 PM permalink
Quote: MrV

So I got a small hand pay Friday, and faced the old dilemna: whether to tip the cash person, and if so, how much?

FWIW I gave her $10 for a $1600 hand pay.

Just wondering how much, if any, others tip for hand pays?



On my first royal I tipped $20. That was 8-03. $1,076 or something progressive, 9/6 jacks as I recall, Virgin River casino, Mesquite. Felt I tipped to much, but caught up in first-royal euphoria. Second royal was at the Palms, 6-07. Duces Wild full-pay progressive. Dumped the flush and got a $1,135 royal. Tipped $10. Third royal was 11-09 at the bar, Casino Royale. Once again dumped the flush and got a royal non-hand pay. Glad I didn't have to tip. Jean Scott says 1/2 of one percent is okay. That's about where I'll be in the future.
AxiomOfChoice
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April 24th, 2014 at 12:26:49 PM permalink
I think it really depends on denom, and how frequent the hands are.

If I'm playing a game where any 4OAK or higher is a hand-pay ($5 DDB or TDB, or $10 JoB) I'm not tipping on the minimum ones. If I'm playing a game where hand-pays are more rare, then I will.
geoff
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April 24th, 2014 at 12:29:50 PM permalink
I really don't understand all the excessive tipping that people like to do. You hit a high payoff and the casino requires someone to go check it out. Why do you tip that person?
AxiomOfChoice
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April 24th, 2014 at 12:32:55 PM permalink
Quote: geoff

I really don't understand all the excessive tipping that people like to do. You hit a high payoff and the casino requires someone to go check it out. Why do you tip that person?



To be honest, I am moving more towards this point of view. A hand-pay isn't really "service", it's a legal requirement. Let the IRS tip them.
21forme
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April 26th, 2014 at 2:17:10 PM permalink
I rarely play slots, but was playing a $100 slot as part of a loss rebate offer. I hit a $3K payout on the second spin (so much for the rebate, lol). I was planning to give the slot attendant $5, however:

1. it took about 40 minutes to get paid.
2. He gave me 29 Benjis and five 20s.

So I stiffed him and left the casino.
GWAE
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April 26th, 2014 at 2:25:51 PM permalink
Quote: AxiomOfChoice

To be honest, I am moving more towards this point of view. A hand-pay isn't really "service", it's a legal requirement. Let the IRS tip them.



man after reading this thread I am way over tipping. I had 3 hand pays last year.

$1 cleopatra 9 line machine- $1200, I tipped $100

$0.25 progressive Royal for $1175, I tipped $80

$0.50 Royal for $2000, I tipped $120

I won't let that happen again. Originally I was going to tip $20 or so but then I felt cheap. Its like you are pressured into tipping. Today I saw a lady hit AWAK on $0.50 for 2k. It took them 45 min to pay her. I hope she didn't tip them.
Expect the worst and you will never be disappointed. I AM NOT PART OF GWAE RADIO SHOW
teddys
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April 26th, 2014 at 2:33:07 PM permalink
I've asked for a check my last two taxables. I love it! No tipping possible! The one before that I asked for a slot ticket and they gave it to me.
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
AxelWolf
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April 26th, 2014 at 2:45:52 PM permalink
Quote: 21forme

I rarely play slots, but was playing a $100 slot as part of a loss rebate offer. I hit a $3K payout on the second spin (so much for the rebate, lol). I was planning to give the slot attendant $5, however:

1. it took about 40 minutes to get paid.
2. He gave me 29 Benjis and five 20s.

So I stiffed him and left the casino.

uggg I think that's BS and what gives AP's a bad name. And why casino employees hate us and get annoyed.(this has bitten AP's in the ass, I have explained this before) you really want them on your side. Tipping well has helped me many times. You have a monster play huge edge with a loss rebate.Dont be cheap. It makes no sense. A few extra 5 dollar bills wont kill you. I have been paied 4k in 20's 5' & 10's and had to wait hours to get that. It was an awesome play so they got 300 that time alone. I assume that name is a tribute to Lenny. He would be ashamed.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
AxelWolf
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April 26th, 2014 at 2:47:49 PM permalink
Quote: teddys

I've asked for a check my last two taxables. I love it! No tipping possible! The one before that I asked for a slot ticket and they gave it to me.

Where? This is good to know. I wonder if you can ask f I r free play on jackpots and skip yhe w2g?
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
geoff
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April 26th, 2014 at 3:08:07 PM permalink
Quote: AxelWolf

uggg I think that's BS and what gives AP's a bad name. And why casino employees hate us and get annoyed.(this has bitten AP's in the ass, I have explained this before) you really want them on your side. Tipping well has helped me many times. You have a monster play huge edge with a loss rebate.Dont be cheap. It makes no sense. A few extra 5 dollar bills wont kill you. I have been paied 4k in 20's 5' & 10's and had to wait hours to get that. It was an awesome play so they got 300 that time alone. I assume that name is a tribute to Lenny. He would be ashamed.


If tipping gets you extended play or a better rating then sure tipping is good. Personally I'll take the $50 tip and buy lunch for one of the homeless guys outside before I tip a handpayer for doing what the machine can do.
HowMany
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April 26th, 2014 at 4:02:07 PM permalink
I would NEVER tip someone just because they handed me MY MONEY.
Deucekies
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April 26th, 2014 at 5:24:16 PM permalink
My attitude is that you tip based on customer service, not for money won. That's why I (and I think others) tip table games dealers so generously. In addition to your money, they're providing you with an engaging atmosphere (or a quiet, focused one if that's what you prefer), and they're making sure you're being taken care of with drink orders and the like. Also worth considering is that wins come a bit easier on table games than they do on slot machines (unless you're APing), so you can afford a little more.

If this slot attendant is the same person who has been bringing me drinks and catering to my wishes throughout the evening, then they'll get a nice tip. Probably 2-3% up to $100. But unless that slot attendant did something customer-service-wise to deserve a tip, I'm not giving one just for being handed my money.
Casinos are not your friends, they want your money. But so does Disneyland. And there is no chance in hell that you will go to Disneyland and come back with more money than you went with. - AxelWolf and Mickeycrimm
AxelWolf
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April 26th, 2014 at 5:48:28 PM permalink
Quote: geoff

If tipping gets you extended play or a better rating then sure tipping is good. Personally I'll take the $50 tip and buy lunch for one of the homeless guys outside before I tip a handpayer for doing what the machine can do.

I'm only talking about AP's. And I assume 21Frome is. It's bad fornall AP's if they are stiffing slot personal. I have worked for a casino year's ago in the slot department. I know what is said about AP's and how not tipping can affect them and others. Casino employees start hating and complaing about AP's. This gets managements attention and thsts not good. Good plays can end sooner as a result of this. Personally The rewards of tipping gaming employees have been a great benefit to me. I've played in the same places with non tipping AP's and had employees tell me they cant wait till that ahole got the boot.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
kewlj
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April 26th, 2014 at 6:28:03 PM permalink
Yes, AxelWolf, 21forme is an AP, pretty successful one too.

My own feelings, pretty much mirror, Geoff's and AxiomofChoice. I still tip something for a handpay, mostly because it is expected of me, but lately I am getting to the point that I wonder if I should re-think this. A handpay is not a benefit to me, nor is the attendant doing me a favor. I would much prefer to get a voucher and be on my way. But they are required by law to do handpays at a certain level. Still it's an inconvenience and why should I tip for an inconvenience? And more than an inconvenience, I can make a case, that it puts me in additional danger, as I sit there exposed for all the world to see, or at least all the casino to see, including the many scanners, thieves and scumbag types that frequent casino. They walk by seeing exactly what I hit and what the payoff is. The casino may want this attention......I don't! Most handpays take any where from 15 minutes on up, but I have had some that take 30 minutes, including two in particular that I will mention at Jerry's Nugget and Silver 7 (formally Terrbile's). Neither of these places draw the best clientele, kind of a locals, alcoholic, thugs clientele, so to sit there for 30+ minutes while these folks parade by taking note of me and my winnings is anything but a plus EV situation.

Teddys gave some advice about requesting a check that I did not know. Guess I never really thought about it. I think that will become part of my procedure. I can think of 3 immediate benefits. 1) obviously you are not carrying several thousand extra in cash, after you have drawn the attention of some of these less-desirables that I already mentioned. 2) If you have any discipline issue, which I do not, this is removed. 3) I have often thought there is a secondary robbery danger, in that one of these casino workers who has all your information could easily inform a relative or friend, who could come to your home to rob you of your winnings. Requesting a check, indicates these funds are heading straight for the bank and they would target someone else.
Mission146
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April 26th, 2014 at 6:37:46 PM permalink
Quote: kewlj

Most handpays take any where from 15 minutes on up, but I have had some that take 30 minutes, including two in particular that I will mention at Jerry's Nugget and Silver 7 (formally Terrbile's). Neither of these places draw the best clientele, kind of a locals, alcoholic, thugs clientele, so to sit there for 30+ minutes while these folks paraded by taking note of me and my winnings is anything but a plus EV situation.



On the two handpays I have had, I asked them if I could switch to a machine in a different area of the casino, and they allowed me to do so and I told them where I would be. I don't know if it is different in Vegas, but out here, you don't have to wait at the machine where you hit it. You can ticket out the non-jackpot amount (whatever was in there after the bet, but before the jackpot) and then move to a different machine. I think I ticketed out, cashed the ticket, and then stuck a $5 in a nickel Keno machine slow-playing $0.05/card both times.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Ibeatyouraces
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April 26th, 2014 at 6:46:33 PM permalink
deleted
DUHHIIIIIIIII HEARD THAT!
kewlj
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April 26th, 2014 at 7:18:47 PM permalink
Quote: Ibeatyouraces

I've never had a hand pay take more than five minutes after the attendant initially arrives. If I do have to wait, it's usually for their witness, (another attendant or supervisor) to arrive.



My numbers could be slightly inflated. It is possible sitting there exposed makes it seem longer, but I am certain all of mine took longer than 10 minutes. My most recent which was Silver 7, definitely took 30 minutes. It took 15 minutes before an attendant got there and that was after some other employee came along after about 10 minutes to tell me that an attendant would be along in a few minutes. ???

Jerry's nugget is the one that really pissed me off. That one may not have been 30 minutes, but I would wager it was 20. There were 4 people involved, including a uniformed security guard. I really felt like they all had their hand out wanting a tip.
kewlj
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April 26th, 2014 at 7:43:00 PM permalink
And one more thing I want to share. It is along the lines of my previous stated concerns about someone on the inside, passing your information and circumstances along to a co-conspirator. At one place, after my partner received a handpay, we headed for the buffet as we had previously planned. After sliding his players card on the register, the cashier at the buffet, then proceeded to congratulate my partner on his win. I found this absolutely astonishing. This says that anyone and everyone associated with that casino, who has a computer terminal of any kind has access to this information.
Mission146
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April 26th, 2014 at 8:07:48 PM permalink
Quote: kewlj

I found this absolutely astonishing. This says that anyone and everyone associated with that casino, who has a computer terminal of any kind has access to this information.



I could see where you wouldn't be entirely happy with that, but am not at all surprised. Shoot, they might even have it on every main screen in every department thinking it is good customer service to congratulate players on a jackpot everywhere they go. I do agree that this should not be the case, though, if I wanted everyone in the casino to know I just hit the jackpot, I'd ask to use the loudspeaker.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
pokerface
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April 26th, 2014 at 8:55:19 PM permalink
Quote: Mission146

if I wanted everyone in the casino to know I just hit the jackpot, I'd ask to use the loudspeaker.



haha, I do know quite a few casinos just do exactly that, they announce (and congrats) any hand pays in loudspeaker including name, town, winning amount, machine played etc.
And it announces several times, regardless you want it or not. Something like this:
"Congratulations to Mr. Mission146 from Los Angles , California who just won a jackpot of $2400 on a penny Quick Hit Platinum slot machine. Congratulations!"

When the announcement happens, all the music stops, and the entire casino is suddenly very quiet. They really make sure everyone in the casino can hear the announcement.
winning streaks come and go, losing streak never ends.
AxelWolf
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April 26th, 2014 at 9:26:32 PM permalink
Where I have not seen a place thst announced entier names and everything you mentioned. Drawings yes. jackpots including names and everything no. That's a lawsuit waiting to happen.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
GWAE
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April 27th, 2014 at 1:15:00 AM permalink
Quote: pokerface

haha, I do know quite a few casinos just do exactly that, they announce (and congrats) any hand pays in loudspeaker including name, town, winning amount, machine played etc.
And it announces several times, regardless you want it or not. Something like this:
"Congratulations to Mr. Mission146 from Los Angles , California who just won a jackpot of $2400 on a penny Quick Hit Platinum slot machine. Congratulations!"

When the announcement happens, all the music stops, and the entire casino is suddenly very quiet. They really make sure everyone in the casino can hear the announcement.


Mission, correct me if I am wrong but didn't wheeling used to do this year's ago?

I know someone locally did, just can't remember who.
Expect the worst and you will never be disappointed. I AM NOT PART OF GWAE RADIO SHOW
AxelWolf
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April 27th, 2014 at 2:00:38 AM permalink
Quote: GWAE

Mission, correct me if I am wrong but didn't wheeling used to do this year's ago?

I know someone locally did, just can't remember who.

if you can name one casino that mentions everything the OP claims, tell me now, ill bet you cant prove it.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
Mission146
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April 27th, 2014 at 5:12:31 AM permalink
Quote: GWAE

Mission, correct me if I am wrong but didn't wheeling used to do this year's ago?

I know someone locally did, just can't remember who.



I don't recall them doing that specifically, though I do recall that they would announce the name (only) of jackpot winners and that they had just won a jackpot. They didn't do that for very long, though, probably for the reasons cited in this thread.

It said something like, "Congratulations to Mission146 who is located in the Southwest corner of the casino, he is driving a Maroon late-90's Chevy Cavalier, stands about 6'3" and weighs...let's call it 200...and he is wearing denim shorts and a tan polo shirt with a horse on the breast pocket."

I'm kidding, of course, it would just say something like, "Congratulations to Mission146, our latest Jackpot winner at Wheeling Island Hotel, Casino, Racetrack!"
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
zippyboy
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April 27th, 2014 at 6:02:53 AM permalink
Quote: AxelWolf

if you can name one casino that mentions everything the OP claims, tell me now, ill bet you cant prove it.


Clearwater Casino in Suquamish, WA. I hear it practically every time I'm in there for a poker tournament, exactly as OP claims. They ever preface the announcement with the first few seconds of the O'Jays "For the Love of Money" so you know somebody just won big.

"Poker sure is an easy game to beat if you have the roll to keep rebuying."
GWAE
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April 27th, 2014 at 6:03:19 AM permalink
Quote: AxelWolf

if you can name one casino that mentions everything the OP claims, tell me now, ill bet you cant prove it.



who the F cares if I could prove it or not. I was just stating I thought I remembered them doing something similar. geez relax
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djatc
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April 27th, 2014 at 10:54:29 AM permalink
Quote: zippyboy

Clearwater Casino in Suquamish, WA. I hear it practically every time I'm in there for a poker tournament, exactly as OP claims. They ever preface the announcement with the first few seconds of the O'Jays "For the Love of Money" so you know somebody just won big.



Is it me or do a lot of casinos have this song in their playlist?

Also regarding handpays:

I only tip the person handing me the money, not the other slot attendant, the security guard, or the shift manager. I have recently cut back on my tipping and found that I got the same results in terms of gratitude so there definitely is diminishing returns after a certain $ figure. Remember you want the staff to want you to play on the machines, because they know every jackpot you're 100% going to tip. This means an unknown person or a grouch isn't going to have much leeway when it comes to close calls.
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AxelWolf
AxelWolf
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April 28th, 2014 at 12:55:29 AM permalink
Quote: kewlj

And one more thing I want to share. It is along the lines of my previous stated concerns about someone on the inside, passing your information and circumstances along to a co-conspirator. At one place, after my partner received a handpay, we headed for the buffet as we had previously planned. After sliding his players card on the register, the cashier at the buffet, then proceeded to congratulate my partner on his win. I found this absolutely astonishing. This says that anyone and everyone associated with that casino, who has a computer terminal of any kind has access to this information.

Now that's shocking. Was this a place that announced names for hand pay jackpots? Perhaps she heard the name announced and then put 2 and 2 together. I would be asking about how the F the cashier knew I hit jackpots.

Possibly it just has a side note: please congratulate MR. so and so
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
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