ybot
ybot
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July 30th, 2017 at 4:45:14 PM permalink
Hi, do you know where to complaint when online casinos refuse to pay or apply their T&C the way against a player?
I have already filed complaints in their Game jurisdictions

best regards
ybot
Tree
Tree
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July 30th, 2017 at 6:30:38 PM permalink
Quote: ybot

Hi, do you know where to complaint when online casinos refuse to pay or apply their T&C the way against a player?
I have already filed complaints in their Game jurisdictions

best regards
ybot



Can I ask which casino it is? Did you sign up through an affiliate? You can try sites like thepogg / askgamblers / gamblinggrumbles if they cover the casino. Feel free to PM if you prefer
FleaStiff
FleaStiff
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July 30th, 2017 at 7:05:27 PM permalink
Quote: ybot

Hi, do you know where to complain when online casinos refuse to pay

Yeah, pal... I do. You go into your bathroom and you look directly in the mirror and you complain to that jerk who trusted some over hyped claims in some weird vest-pocket jurisdiction where 'the authorities' are a rubber stamp kept in the casino manager's desk drawer.

Complain all you want to him.
onenickelmiracle
onenickelmiracle
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July 31st, 2017 at 10:42:05 AM permalink
Call the sheriff. It's the wild wild west after all, ruled by anarchy.
I am a robot.
ybot
ybot
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July 31st, 2017 at 11:28:19 AM permalink
There are many many respectable online casinos.
But, other ones are terrible.
I prefer to file complaints where they must be placed than naming them here
beachbumbabs
beachbumbabs
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July 31st, 2017 at 11:37:24 AM permalink
Quote: ybot

There are many many respectable online casinos.
But, other ones are terrible.
I prefer to file complaints where they must be placed than naming them here



It's my understanding that our sister site and owner, http://www.latestcasinobonuses.com , can help with complaints about individual casinos. They have live moderators with expertise in this and have pursued a great many complaints. I know very little about their process, though, and can make no promises on their behalf.

If you clicked through this site to sign up somewhere, and then had a problem, Wizard and Zuga will help you.
If the House lost every hand, they wouldn't deal the game.
ybot
ybot
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July 31st, 2017 at 11:58:41 AM permalink
Thank you beachbumbads, I have talked to online casino rep at the site you recommended.
ybot
ybot
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August 2nd, 2017 at 2:34:30 PM permalink
I have registered at latestcasinobonuses.
I found superlative support at "gambling grumbles" . Mr Steve Russo is the man incharge
Tomfish
Tomfish
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August 23rd, 2017 at 12:01:18 AM permalink
what is the reason the online casino company gave if any?
Also how much money is involved?
I like hearing about betting advice, how to win, how to avoid losing etc. Like all the stories people I meet in casinos tell me.
ybot
ybot
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August 23rd, 2017 at 12:51:10 AM permalink
They tell many when they decide not to pay. First, they try to interpret one of their T&C rules in their side.
Some of them tell you misused their games. Or abused of them. Or used a bot or robot. Others that did not play recreationally. And some of them might just lock your account with no further explanation.
Game jurisdictions seldom help
Tomfish
Tomfish
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tricky10
August 23rd, 2017 at 12:59:54 AM permalink
best not to play online then for real money. just play for fun money. if you want to play for real money, only do so in a real land-based casino.

if you deposited using your credit card you could report what happened to your bank.
Also if it is for a lot of money, or your deposit was a lot, you could take them to court.
I like hearing about betting advice, how to win, how to avoid losing etc. Like all the stories people I meet in casinos tell me.
OpenJo
OpenJo
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December 11th, 2017 at 6:30:52 AM permalink
I also trust a real casino more
KevinAA
KevinAA
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tricky10
January 4th, 2018 at 8:29:44 PM permalink
I tried online gambling once. After doing a lot of research (mostly on LCB), I decided to deposit $100 at one with a 50% bonus coupon. They didn't apply the bonus. I went ahead and gambled anyway... still no $50. I gambled it all the way down to zero. Still no $50. Even if I couldn't possibly cash out the $50, at least give it to me so I can gamble with "pretend real" money.

I posted a 1 star review on LCB. I got a PM from someone who asked me for details (e.g. user ID) but I never heard back. Presumably the site said to get lost.

I was already skeptical of online gambling. Now there is *ZERO* chance of me ever trying it again.
AxelWolf
AxelWolf
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January 4th, 2018 at 11:24:52 PM permalink
Quote: KevinAA

I went ahead and gambled anyway...

Who's fault was that? Why not make sure everything was correct before you started gambling?

Did you apply the code before you made your deposit? Did you read ALL the terms and conditions to make sure you did everything in the correct manner? Did you send the casino an Email or use the live chat asking what the deal is?

Did you file an official complaint with LCB(Do they even have a complaint and help thing?)

What casino was this?
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
Gandler
Gandler
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January 4th, 2018 at 11:49:39 PM permalink
It depends on which state you live in. Now most states that have online gambling have their own enforcement office that can also take complaints if you cannot resolve the dispute yourself.

For example my home state is NJ and when I gamble online (which is only when I am within state boundaries as the the law requires), all NJ casinos are required to put the logo on their page which links to this site : http://nj.gov/oag/ge/gamingsites.html
From there you can post a complaint if you ever have issues. Personally I never have had an issue with an NJ casino.

If you are playing at a non state regulated casino you are pretty much out of luck. The Wizard or the new owners endorse some casinos on here, and supposedly will help mediate any disputes that their members have with any of their endorsed casinos (if they sign up through the Wizard's link or promo code), but I have never heard a single story of how this pans out. I have used Bovada when I am in states that do not offer state regulated casinos, and it is a pain compared to legal casinos, but I have never had an issue (I usually just use Bitcoin for Deposits and Payouts, I have received checks from them, but its a pain, being that they mail you foreign checks and most banks make a big deal about cashing or depositing foreign checks and you often have to wait several weeks or sometimes months depending on your bank, for them to go through foreign collections)....

So the answer is if you were not at a state casino you are probably out of luck. Maybe if its a Wizard casino the Mods can do something for you, but again I would not count on it.

Really the best bet for problem casinos is to avoid using them in the future, and chalk it up to an expensive lesson, since fighting foreign casinos is virtually impossible.
bobbartop
bobbartop
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January 5th, 2018 at 1:23:37 AM permalink
In years past I thought highly of Casinomeister. Don't know if that applies to your situation.
'Emergencies' have always been the pretext on which the safeguards of individual liberty have been eroded.
rainman
rainman
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January 5th, 2018 at 1:28:50 AM permalink
Quote: AxelWolf

Who's fault was that? Why not make sure everything was correct before you started gambling?

Did you apply the code before you made your deposit? Did you read ALL the terms and conditions to make sure you did everything in the correct manner? Did you send the casino an Email or use the live chat asking what the deal is?

Did you file an official complaint with LCB(Do they even have a complaint and help thing?)

What casino was this?



OKAY!!! OKAY!!! .... I did it I did it.
FleaStiff
FleaStiff
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February 1st, 2018 at 6:17:01 AM permalink
No more worries about "trust" in online casinos.

Blockchain platform and open simple scripting language said to end need to trust a casino.

https://cointelegraph.com/news/blockchain-startup-to-bring-a-casino-platform-you-dont-need-to-trust

At the present time this is just a press release from the company selling the platform.
AxelWolf
AxelWolf
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February 1st, 2018 at 7:37:23 AM permalink
Quote: FleaStiff

No more worries about "trust" in online casinos.

Blockchain platform and open simple scripting language said to end need to trust a casino.

https://cointelegraph.com/news/blockchain-startup-to-bring-a-casino-platform-you-dont-need-to-trust

At the present time this is just a press release from the company selling the platform.

I can see how using a blockchain and cryptocurrency can work so each placed bet and won bet is taken from and put back in your crypto account.

I still think most unregulated online casinos will find a way to keep your money on hold for x amount of time. It will probably have something to do with the bonuses.

They want you to jump through hoops to cash out. There's a reason you are almost always allowed to cancel a pending withdraw instantly and resume gambling. Who knows how much money they make from abandon accounts?

With instant bet payouts and no one having to review pending cashouts, that could leave them vulnerable to getting hit by AP, glitches and cheaters.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
ybot
ybot
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February 1st, 2018 at 7:56:23 AM permalink
What about gambling commissions?
Have you ever had success at any gambling commission complaint?
I know that Curacao , Costa rica and some other jurisdictions do not matter player and casino conflicts
Is there any effective place to ply for your rights?
FleaStiff
FleaStiff
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February 1st, 2018 at 9:58:19 AM permalink
Quote: ybot

What about gambling commissions?

The Commission's official stamp is kept in the Casino Manager's right hand drawer.
ybot
ybot
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February 1st, 2018 at 9:59:49 AM permalink
What do you mean?
FleaStiff
FleaStiff
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February 1st, 2018 at 10:56:55 AM permalink
Quote: ybot

What do you mean?

I mean that many of these gambling commissions are paper tigers with no real economic or legal clout.
ybot
ybot
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February 1st, 2018 at 11:07:46 AM permalink
It might be right. But, Curacao, Malta and UKGC are actual gambling license givers.
weezrDASvegas
weezrDASvegas
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February 2nd, 2018 at 11:57:22 AM permalink
The best advice. never play for real money online. The software kills you.
KevinAA
KevinAA
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February 2nd, 2018 at 5:02:22 PM permalink
You would be better off playing 3-card monte. No annoying foreign transactions. Just cash to throw away.
worldhistoryguy
worldhistoryguy
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April 5th, 2018 at 3:53:45 PM permalink
Sooooo, me being absolutely new to online casinos, I'm hearing there ARE no decent/legit online casinos? Surely there must be one or two (I know, you have asked me many times not to call you Shirley?) :):)
ybot
ybot
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December 3rd, 2019 at 12:35:19 PM permalink
Do you know any site which defend player's rights when an online casino misbehaves?
I know casinomeister, thepogg, askgamblers, gamblinggrumbles, LCB, and game commissions.
Any help about it?
tricky10
tricky10
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January 5th, 2021 at 2:22:50 AM permalink
So they say but if you read the fine print they tend not to be too involved and as far as the fair gaming stamp , I have no idea where that is from . They could have made it up themselves
Conclusion: all on line casinos are takers. Like irs they don't pay back
They feel they are above the law the problem is we need to stop the playing and hopefully they go away they also broken laws that is reportable in us
OnceDear
OnceDear
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January 5th, 2021 at 3:36:24 AM permalink
Quote: tricky10

Conclusion: all on line casinos are takers. Like irs they don't pay back
They feel they are above the law the problem is we need to stop the playing and hopefully they go away they also broken laws that is reportable in us


Many online casinos play fast and loose with the law, often by being registered or regulated in unheard of or maverick territories. But it's not true that they are all takers and that none pay back.

I've been ripped off by mainstream, well regulated online casinos, but equally, I've won well and been paid out promptly by online gaffs which are, shall we say, casually regulated or even unregulated.
Fact is, they pretty much all have a rule that if they want to ban you and keep your funds, they can and if you don't like it, don't play there.
Regulators in many jurisdictions don't care. Your own government's legal authorities don't care either.
We all need to just go by our own assessment of the casinos reputation, which is the one thing that encourages them to be seen to be fair.

Caveat emptor.
Psalm 25:16 Turn to me and be gracious to me, for I am lonely and afflicted. Proverbs 18:2 A fool finds no satisfaction in trying to understand, for he would rather express his own opinion.
tracey001
tracey001
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January 5th, 2021 at 9:57:30 PM permalink
I do not immediately trust online especially now there are many scammers.
observe
observe
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January 6th, 2021 at 3:05:37 PM permalink
The big casino bonus aggregators are going to be the best way to hit an online casino where it hurts. Unfortunately, your strongest weapon against one of these sharks is going to be a bad review.

The online gambling industry is actually exploding right now, and they come in a variety of white-label development flavors. But, all in all, there are really only two different species of online casino that will accept your hard-earned and/or ill-gotten money for you to bet with:

Provably Fair, and Non-Provably Unfair.

There are thousands of internet gambling websites but only a tiny handful of them offer Provably Fair games.

I know I'm brand new to this forum, and this is my first and likely only input [after reading other posts for a while], but I'm no crook; I honestly see this as a meaningful reply that can seriously fill a great need here.

I won't drop any links out of respect for the forum, but I'll keep an eye on this thread, so if anyone is interested in a few sites I would recommend, just say so. There are five sites that I deposit, play, win, and withdraw from on a regular basis. Hope this is helpful information for you guys.
W̞̺̳̍̆ṵ̥̞̺̞ͫ̓̒̄ͅk̙̝̱ͪ̉͗̄o͎̩͚̳ͩ̌͑ñ̺̮͔̯̰̓̓g̘̮̈̍, the immortal monkey dice god, has no patience for your impudent martingale tactics! If your wallet will be emptied in ten throws, you will lose eleven.
Wizard
Administrator
Wizard
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January 7th, 2021 at 11:09:06 AM permalink
Quote: observe

...I won't drop any links out of respect for the forum, but I'll keep an eye on this thread, so if anyone is interested in a few sites I would recommend, just say so. There are five sites that I deposit, play, win, and withdraw from on a regular basis. Hope this is helpful information for you guys.



New member nuked for soliciting, as verified by a spy.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
Slayven19
Slayven19
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January 14th, 2021 at 10:37:06 PM permalink
Quote: Wizard

New member nuked for soliciting, as verified by a spy.



lol
michaelwilson
michaelwilson
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January 27th, 2021 at 3:06:02 AM permalink
I can't agree with you man. Most users of this site are surely playing or were playing for money online.I often had problems with cashout from different casinos. The only solution I found out is to play casinos that require documents> Such casinos don't have any problems with cashouts and software.
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