paulsteam
paulsteam
Joined: Oct 26, 2015
  • Threads: 1
  • Posts: 1
October 26th, 2015 at 2:23:03 PM permalink
I just wanted to write about my experience with Silver Oak Casino Online.

The play was smooth, the bonuses seem great and they take US Players...

So I deposit $125 and ask for the "No Rules 270", thinking that meant play all games...While speaking to the service rep they said that was slots only...So I asked if they had any bonus' that were non-restrictive, cause I wanted to play blackjack/video poker etc...they didn't tell me what it was called but gave it to me and I started playing.

When I first started, there were "locks" on all the nonslot games...I had asked for a non restrictive bonus, but these were unav to me at first, so I played slots...

I must have cleared the wagering requirements because when I came back all the "locks" were gone...So I played Let Em Ride, some blackjack and some video poker.

Up and down, then I have some crazy hits and am sitting on $2k in my account...

Today I send in my doc's and ask for a $1,500 withdrawal...Request is denied, all funds voided...all $2k

They said I played Roulette (which I did) and because of that, everything else was voided. They did state that I had cleared the wagering requirements before I played any Roulette, but that didn't matter...

They said my bonus was related to table games only Blackjack/Baccarat/Video Poker etc...thing is, I specifically asked for a non restrictive bonus so I didn't have to worry about what I could/could not play...

Why would they let me play blackjack and video poker, but not Roulette...when Roulette has a better house edge.

They told me only 10% was played at Roulette and my Requirements had been met...but didn't matter - the entire $2k was gone. My options were to start over with $125 or get a refund. They then proceeded to tell me I was banned and couldn't play anymore...

I find it absurd and really crappy to be treated the way I was - the banned me w/out a 2nd thought - and the $2k (won at Let Em Ride and slots) are just gone...no 1/2 or anything...

I cleared the WR before 1 spin at Roulette...I asked for the lower, non restrictive bonus and was never told I couldn't play Roulette (how does Roulette NOT count as a table game for that matter...)

I feel completely cheated by Silver Oaks and the abusive customer service was even worse...happy to screw me out of $2k and ban me just for requesting fair treatment
CLed
CLed
Joined: May 13, 2015
  • Threads: 0
  • Posts: 3
October 26th, 2015 at 5:22:52 PM permalink
Sorry you just found out the hard way why that site is blacklisted by most reputable review sites. They are owned by a criminal called Kohli. When I say criminal, I literally mean criminal...
Last edited by: unnamed administrator on Nov 13, 2018
teddys
teddys
Joined: Nov 14, 2009
  • Threads: 150
  • Posts: 5444
October 27th, 2015 at 2:54:45 AM permalink
"Player Issues
There are many player issues at Silver Oak Casino, including the above mentioned slow and non-payment of winnings for players. The casino is one that you should definitely avoid as you will almost certainly lose your hard-earned money."

-WizardOfOdds.Com
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
Entirele
Entirele
Joined: Oct 28, 2015
  • Threads: 0
  • Posts: 41
November 2nd, 2015 at 7:41:04 AM permalink
Hm... so proceeding from the fact of existing blacklist I can fully trust it? I mean that there are real frauds in this list? I thought that such list were invented forums-competitors to dishonor theor opponents in such threads or.. I`m wrong?
“Well-behaved women seldom make history.” ― Laurel Thatcher Ulrich
Romes
Romes
Joined: Jul 22, 2014
  • Threads: 28
  • Posts: 5514
November 2nd, 2015 at 7:53:13 AM permalink
Wow Paul, sounds like you had an unfortunate time with said online casino (as most online casinos go).

If it's blacklisted by the Wiz, I won't even consider visiting their site, let alone playing on them... but I'll be sure to note how horrible that site is and what cheats they are. Thanks for the heads up.
Playing it correctly means you've already won.
beachbumbabs
Administrator
beachbumbabs
Joined: May 21, 2013
  • Threads: 99
  • Posts: 14232
November 2nd, 2015 at 2:42:50 PM permalink
Quote: Entirele

Hm... so proceeding from the fact of existing blacklist I can fully trust it? I mean that there are real frauds in this list? I thought that such list were invented forums-competitors to dishonor theor opponents in such threads or.. I`m wrong?



The Wizard's reputation as an impartial and honest party in this area for over a decade is pretty much unparalleled. His blacklist entries do not come about without rigorous testing and evaluation, followed by investigation into the parties involved, with their cooperation if possible. When there is an issue, he is on it like a dog on a bone. And, to my knowledge, he cannot be bought off or baffled by excuses.

If you are going to trust anyone on this, ever, it is the Wizard. It's not just his business, it's his passion.
If the House lost every hand, they wouldn't deal the game.
TheGrimReaper13
TheGrimReaper13
Joined: Sep 25, 2015
  • Threads: 0
  • Posts: 216
November 2nd, 2015 at 4:48:39 PM permalink
Quote: beachbumbabs

The Wizard's reputation as an impartial and honest party in this area for over a decade is pretty much unparalleled. His blacklist entries do not come about without rigorous testing and evaluation, followed by investigation into the parties involved, with their cooperation if possible. When there is an issue, he is on it like a dog on a bone. And, to my knowledge, he cannot be bought off or baffled by excuses.

If you are going to trust anyone on this, ever, it is the Wizard. It's not just his business, it's his passion.

There's that word baffled again.

Given this forum's standing penchant for "logically" entertaining essentially unsubstantiated claims (of AP glory, etc), wouldn't it be nice to see some critical analysis or facts of which the Wizard has accomplished specifically, as well as generally, with "his blacklist". Are we talking about rogue casinos here, the stuff of the Casinomeister forum?

I suspect what I seem to recall the Wizard having stated in the past about how little impact he, himself, has on the gambling industry as a whole is more the truth here. It's one thing to take a casino down a peg, but quite another to do the perfunctory slap on the wrist thing so that everyone comes off the diplomat again.

What independent reports, newspaper clippings, etc, might corroborate your own over-the-top anecdotal musings? Does Casinomeister recommend, or better yet, defer to, the Wizard's involvement in such cases?
So much bullshit; so little time!
beachbumbabs
Administrator
beachbumbabs
Joined: May 21, 2013
  • Threads: 99
  • Posts: 14232
November 2nd, 2015 at 5:12:12 PM permalink
Quote: TheGrimReaper13

There's that word baffled again.

Given this forum's standing penchant for "logically" entertaining essentially unsubstantiated claims (of AP glory, etc), wouldn't it be nice to see some critical analysis or facts of which the Wizard has accomplished specifically, as well as generally, with "his blacklist". Are we talking about rogue casinos here, the stuff of the Casinomeister forum?

I suspect what I seem to recall the Wizard having stated in the past about how little impact he, himself, has on the gambling industry as a whole is more the truth here. It's one thing to take a casino down a peg, but quite another to do the perfunctory slap on the wrist thing so that everyone comes off the diplomat again.

What independent reports, newspaper clippings, etc, might corroborate your own over-the-top anecdotal musings? Does Casinomeister recommend, or better yet, defer to, the Wizard's involvement in such cases?



I don't think that the Casinomeister has been consistently impartial or unbiased, so I don't think their opinion is particularly useful. I don't know what their opinion is of the Wizard, and I wouldn't place a lot of stock in it, even if it aligned with mine.

I have been circulating in the gaming industry for a couple of years now, and have seen a rare consensus among designers, distributors, operators, and other people about the Wizard's integrity and knowledge. As in, the ONLY person universally respected and cited as an authority when the conversation turns to such things. And I've met many more people than those involved with this site.

I also look at the many things the Wizard has done to make the industry more transparent to the players, often at his own expense. FOIA requests and game math exposure, these websites and their collective guidance, his consistent goals towards providing ways of gambling more intelligently for anyone who wants to hear it, his earlier work in certifying gaming systems, and his work on exposing crooked casinos, online or B&M. There's lots of evidence that he puts in the hours and does the work.

So let's ask you the question in reverse: what facts are in your possession that would call what I said into doubt? When a guy stands alone in excellence, regardless of his area of expertise, it should be acknowledged. I'm not asking your opinion, which seems to be based on what you might recall (as you said above), but something of substance. Otherwise, IMO you're sitting in his living room dissing your host, and who needs that?
If the House lost every hand, they wouldn't deal the game.
TheGrimReaper13
TheGrimReaper13
Joined: Sep 25, 2015
  • Threads: 0
  • Posts: 216
November 2nd, 2015 at 7:30:35 PM permalink
Quote: beachbumbabs

I don't think that the Casinomeister has been consistently impartial or unbiased, so I don't think their opinion is particularly useful. I don't know what their opinion is of the Wizard, and I wouldn't place a lot of stock in it, even if it aligned with mine.

It's a much bigger and more established forum than this one? Odd that you know something unsubstantiated though critical about them, yet you can't say that they have heard of the Wizard.

You must really hate Casinomeister, if you wouldn't support their view which agreed with yours. Hard not to. Why might that be?

Quote: beachbumbabs

I have been circulating in the gaming industry for a couple of years now, and have seen a rare consensus among designers, distributors, operators, and other people about the Wizard's integrity and knowledge. As in, the ONLY person universally respected and cited as an authority when the conversation turns to such things. And I've met many more people than those involved with this site.

Who in particular is vouching for the Wizard's overall gaming prowess in the industry, other than the moderator(s) of this site? At any rate, we ought to hear from some independent sources. Gotta be at least a couple given the continued (unsolicited) boost for the Wizard from someone "circulating in the gaming industry". BTW, what exactly are you to the gaming industry; and what's your motive for putting in so much time here? Seems strange to me.

Quote: beachbumbabs

I also look at the many things the Wizard has done to make the industry more transparent to the players, often at his own expense. FOIA requests and game math exposure, these websites and their collective guidance, his consistent goals towards providing ways of gambling more intelligently for anyone who wants to hear it, his earlier work in certifying gaming systems, and his work on exposing crooked casinos, online or B&M. There's lots of evidence that he puts in the hours and does the work.

You're digressing, and it seems into more unchartered territory. Am I to know what is FOIA?

Quote: beachbumbabs

So let's ask you the question in reverse: what facts are in your possession that would call what I said into doubt? When a guy stands alone in excellence, regardless of his area of expertise, it should be acknowledged. I'm not asking your opinion, which seems to be based on what you might recall (as you said above), but something of substance. Otherwise, IMO you're sitting in his living room dissing your host, and who needs that?

I've never heard of a "reverse question". At least not one by which the person who asked for detailed information from the persons who claim to be the experts but stall, more or less, it appears, is then asked to thus answer his/her own question. You have to provide your facts and supporting data before I can counter. You should be able to rattle off a good list, from what I hear.

As for dissing someone, I simply ask a question. Should I be dissing someone? Sorry, but I don't have time for those games. Actually, I expected more from YOU. I don't think that the Wizard is getting a heck of a lot out of this either.
So much bullshit; so little time!
TwoFeathersATL
TwoFeathersATL
Joined: May 22, 2013
  • Threads: 37
  • Posts: 3616
November 2nd, 2015 at 7:44:23 PM permalink
I'm laughing, and I'm singing....
I hear the train a comin, she's comin round the bend.......
Youuuuuu MIGHT be a 'rascal' if.......(nevermind ;-)...2F

  • Jump to: