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HowMany
HowMany
Joined: Mar 22, 2013
  • Threads: 13
  • Posts: 482
October 17th, 2015 at 1:58:13 PM permalink
Quote: redjohn

Romes first request to cash out was May 7th. Gee, what great customer service !



5+ months isn't long enough. Perhaps if this continues for another 17 years, they will be blacklisted.
redjohn
redjohn
Joined: Oct 14, 2015
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  • Posts: 72
October 17th, 2015 at 2:35:52 PM permalink
Quote: HowMany

5+ months isn't long enough. Perhaps if this continues for another 17 years, they will be blacklisted.




Think the affiliate fees are 5 months late ? ? ?
Romes
Romes
Joined: Jul 22, 2014
  • Threads: 27
  • Posts: 5490
October 21st, 2015 at 9:27:57 AM permalink
Well... I didn't expect to be posting this (I've been hawking my card status every day), but it does appear as though my card has successfully been refunded!

Months and headaches later, I'm still happy to report that the casino at least did the right thing and gave me a refund, directly back to the card I deposited with (so I didn't have to go through the complete BS withdraw stalling tactics). I really didn't expect them to actually refund and expected them to keep stalling, but someone of intelligence must have read my email about expecting them to stall and that I wouldn't play another penny until perhaps my faith was restored, etc. After that e-mail I got the message 5 days ago about my refund going to my card, and here we are 5 days later with the refund cleared and in my account.

Thank you to the Wizard for fighting on our behalf. I know this has been a headache for him too, but I appreciate his help and hope everyone else can find a resolution as well.
Playing it correctly means you've already won.
Deucekies
Deucekies
Joined: Jan 20, 2014
  • Threads: 48
  • Posts: 1219
October 21st, 2015 at 11:23:41 AM permalink
Quote: Deucekies

Yesterday I got an email from Mission2Game staying that my $200 deposit had been refunded to my account if I wanted to play again, and to email them back if I wanted it refunded to my card. I emailed back asking for the refund, and today I got a reply saying the refund has happened, and to wait 2-30 days for it to go through.

I'll report back when the refund is complete.



My money was refunded today. Thanks again, Wizard, for all you've done. I'm glad to have my money back, and even more glad it wasn't out of your pocket.
Casinos are not your friends, they want your money. But so does Disneyland. And there is no chance in hell that you will go to Disneyland and come back with more money than you went with. - AxelWolf and Mickeycrimm
beachbumbabs
Administrator
beachbumbabs
Joined: May 21, 2013
  • Threads: 99
  • Posts: 14229
October 21st, 2015 at 2:56:19 PM permalink
No refund for me yet. Just reporting in since Romes did.
If the House lost every hand, they wouldn't deal the game.
AxelWolf
AxelWolf
Joined: Oct 10, 2012
  • Threads: 146
  • Posts: 18246
October 21st, 2015 at 8:08:01 PM permalink
Quote: beachbumbabs

No refund for me yet. Just reporting in since Romes did.

I'm not even going to bother asking for it to be added to my CC. I'm going to ask if I can use it for a VP bonus and then pump it up or go bust.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
Romes
Romes
Joined: Jul 22, 2014
  • Threads: 27
  • Posts: 5490
October 22nd, 2015 at 7:23:59 AM permalink
Quote: AxelWolf

I'm not even going to bother asking for it to be added to my CC. I'm going to ask if I can use it for a VP bonus and then pump it up or go bust.

I hope you do pump it up, but then have fun playing for the next 3 years in order to "play off" the bonus =/. Their play requirements are pretty ridiculously high.
Playing it correctly means you've already won.
Wizard
Administrator
Wizard
Joined: Oct 14, 2009
  • Threads: 1336
  • Posts: 22046
October 28th, 2015 at 4:45:49 PM permalink
Quote: Romes

Thank you to the Wizard for fighting on our behalf. I know this has been a headache for him too, but I appreciate his help and hope everyone else can find a resolution as well.



Quote: Deucekies

My money was refunded today. Thanks again, Wizard, for all you've done. I'm glad to have my money back, and even more glad it wasn't out of your pocket.



You're welcome! I'm glad at least these refunds have been processed. This comes after months of Emailing back and forth. Not to mention Skype calls and a recent meeting in person in Berlin at an affiliate show there.

Personally, I will keep playing with my funds to try to make sure everything is kosher.

I think it is worth noting that when you click through a Wizard affiliate link we really do fight hard for you if there is any dispute.
It's not whether you win or lose; it's whether or not you had a good bet.
teddys
teddys
Joined: Nov 14, 2009
  • Threads: 150
  • Posts: 5444
October 28th, 2015 at 5:51:44 PM permalink
I have been more than impressed with the Wizard's services. I would never gamble online without the Wizard's protection. The two problems I've had so far were completely resolved to my satisfaction.
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
Wizard
Administrator
Wizard
Joined: Oct 14, 2009
  • Threads: 1336
  • Posts: 22046
October 28th, 2015 at 7:42:39 PM permalink
Quote: teddys

I have been more than impressed with the Wizard's services. I would never gamble online without the Wizard's protection. The two problems I've had so far were completely resolved to my satisfaction.



Thanks Teddy! Can we quote you on that?
It's not whether you win or lose; it's whether or not you had a good bet.

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