DRich
DRich
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Joined: Jul 6, 2012
April 6th, 2016 at 11:30:40 AM permalink
Quote: CathyLV

Sorry, I did come back and found the post without logging in. I'll answer a few questions:

1-The machine my husband played had no credits in it when he inserted his money

2-We cash out all vouchers, even 25 cent ones, it's our money

3-We didn't want to drag out the situation, as we had food and were just taken aback by the entire situation

4-If security knew who my husband was from his players card, why didn't they know that he had a 25 cent voucher from the last machine played?

There really is no more to the story. It's just a baffling story.



It really sounds like a mistaken identity that was handled poorly by the security. In the casinos I have worked with the security and surveillance departments do not have access to pull up information on a players slot history. It usually requires the cooperation of multiple departments. They were probably just being lazy.
At my age, a "Life In Prison" sentence is not much of a deterrent.
Paigowdan
Paigowdan
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Joined: Apr 28, 2010
April 6th, 2016 at 11:53:29 AM permalink
DRich is right, they were probably just lazy, - and causing even more effort and aggravation as a result!

They were either stupid and incompetent, or corrupt, and there is just no other scenario. Don't let idiocy cause you any grief.
Beware of all enterprises that require new clothes - Henry David Thoreau. Like Dealers' uniforms - Dan.
SanchoPanza
SanchoPanza
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Joined: May 10, 2010
April 6th, 2016 at 1:25:41 PM permalink
Quote: Paigowdan

DRich is right, they were probably just lazy, - and causing even more effort and aggravation as a result! They were either stupid and incompetent, or corrupt, and there is just no other scenario. Don't let idiocy cause you any grief.

At any rate, Stations should have video of the subsequent encounter when the supposed threat was made, no matter where it took place. If they gave a hoot, they ought to check this account on their own volition. But with the Chinese running the show these days, who knows?
GWAE
GWAE
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Joined: Sep 20, 2013
April 6th, 2016 at 1:46:46 PM permalink
Quote: CathyLV

Sorry, I did come back and found the post without logging in. I'll answer a few questions:

1-The machine my husband played had no credits in it when he inserted his money

2-We cash out all vouchers, even 25 cent ones, it's our money

3-We didn't want to drag out the situation, as we had food and were just taken aback by the entire situation

4-If security knew who my husband was from his players card, why didn't they know that he had a 25 cent voucher from the last machine played?

There really is no more to the story. It's just a baffling story.



Then you need to get involved with the high ups and file a formal complaint.
Expect the worst and you will never be disappointed. I AM NOT PART OF GWAE RADIO SHOW
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