tringlomane
tringlomane
Joined: Aug 25, 2012
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December 7th, 2012 at 2:35:01 PM permalink
Yeah, I doubt this promo is valid if you are a TR member, even if you have never played in Cleveland.
Mission146
Mission146
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December 7th, 2012 at 4:44:58 PM permalink
Quote: BedWetterBetter

Best bet is print out the flyer/promo and bring it with you to the TR desk. If they claim it is not valid, ask to speak to a manager and plead your case until he gives in!

Unless the trip is very far, you have nothing to lose!

But also be careful that you are not in the CET system, because if they find any shred of your existence in their member program they'll weasel out of it.



Thank you, BWB.

I know that I am good in that last regard, I just find it alarming that, for a two-hour+ drive, nobody at the actual property seems to know anything about it. This is mostly a concern of mine as I would be looking at the early a.m. hours.

I'm going to E-Mail TR with some questions about the promo, and also bring the response with me.
Vultures can't be choosers.
Mission146
Mission146
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December 8th, 2012 at 1:19:07 PM permalink
I would like to report that I received a favorable and quick response from the TR E-Mail department.

Briefly:

1.) I am good for $250 pursuant to the promotion as my Scioto mailer is $125/week.

2.) They reiterated that I must not have ever been a TR Member at any of the 32 Member properties.

3.) They stated that all of the terms of the mailer are the same, the only difference being that it is double. IOW, if there are any excluded days and times (in my case, Friday @ 00:00 to Sunday @ 04:59) do not come during those times or the promotion will not apply.

4.) They apologized for my lack of satisfaction with staff knowledge at the property level and assured me they will re-brief the staff on the promotion.

I would like to say kudos to Total Rewards from the prompt and polite response, especially with them going out of their way to include possible discluding factors about which I did not inquire. I kind of figured only to go during times covered by the mailer, but there may have been people out there who would not have realized that.
Vultures can't be choosers.
Mission146
Mission146
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December 10th, 2012 at 6:36:00 PM permalink
TRIP REPORT

I would first like to thank JohnnyQ for starting this thread which brought this Promo to my attention. I had followed Horseshoe for a couple months after they first opened waiting for a good New Member TR promotion to no avail. I suppose I basically forgot that the place existed after a couple months and had not followed TR website, Googled Horseshoe Cleveland, or anything like that.

I left last night at about 22:30 because my wife was going to bed. I kind of grappled with whether or not to go yesterday, but ultimately decided to because the language of the promotion was such that it could be revoked at any time...but given they had just sent me an E-Mail the day before, it'd be kind of difficult for them to tell me I could not take advantage of the Promo.

The drive was pretty uneventful, which is mainly why I like to go places in the late p.m. or early a.m. hours if they are somewhat far away. At one point, I missed an exit because, strangely, you had to exit in order to get on the road (I-71 North) that you were actually already on. This was easily corrected simply by picking up the next exit, going the opposite way, and picking up I-71 North again from the opposite side.

I arrived in the general area of the casino where they have three or four parking garages that are affiliated with the house, but there are also others there (all closed at that time) which made it somewhat confusing because some of the gates (predictably) were not open at the casino's parking garages at the time I arrived, which was a little after 1:00. I eventually managed to find one of the casino's garages with an open gate.

I tend to believe that I picked the one the farthest away from the casino, somehow, because I had to go out the parking garage, then loop around the rest of the block, which then put me on a straight line to the casino's main entrance. There's probably a better garage to use, but that one seemed much closer when I pulled into it.

I went to the TR desk on the second floor and presented my mailer along with a copy from the webpage of the promo and that return E-Mail. (just to be safe) Fortunately, they recognized the promo immediately without me even saying anything, and one of the ladies exclaimed, "Thank God, someone who actually remembered to bring in the coupon!"

I signed up for the TR card, but it ended up being twenty (or so) minutes before they could load my Free Play because there was something wrong with that part of their system and it was not letting them do it the usual way. Ultimately, they loaded the Free Play manually and asked if they could keep my mailer for their records. I told them that was fine because, even if I do go to Scioto this month, it comes automatically loaded onto the card, so I don't need the actual mailer for anything.

The parking system there is such that it is $25, unless you play for a half hour AND earn 15 Points, in which event you can go to the promotion kiosk and get a voucher making parking free. I boldly asked for parking to be comped up front due to having to wait so long for the promotion to work, but she said that the time you are using FP counts towards the half hour requirement and that obtaining 15 points after that is easy. (It is)

On the one hand, I kind of wanted to wander around the entire establishment so as to provide a full review, but on the other hand, I figured I would want to take a nap after getting home and had stuff to do as of 8:30, so I briefly took a look around.

I didn't make it up to the third or fourth floor, but one of those is the poker floor. The first and second floors are set up essentially the same way with Table Games two deep occupying a row in the center of the main floor while there are slot machines on either side. The first floor had a few small, what I'll call, "Alcoves," with various machines while the second floor had larger alcoves. In terms of the machines, the first floor was kind of all over the place with no readily apparent organization. The second floor was more organized with alcoves based mainly on denomination along with a HUGE alcove exclusively of VP/Keno games.

I was mainly looking for Quick Hits Platinum 30/Lines * 5/Line $0.01 Denom for $1.50 Max Bet, but if those are there, I missed them. I went around the more well-organized second floor first as that was the location of the TR desk making mental notes of estimated ER given the Progressives on the 30/Lines * 5 Line $0.02 Denom for $3.00 Max Bet (given that I hadn't seen $0.01 yet) and then ventured downstairs.

I continued to look around for the $0.01/denom Quick Hits Platinum at 30/Lines * 5/Line, and if they are there at all, I couldn't find them. I ended up finding a regular Quick Hits Blazing 7's Progressive (not Platinum) at $0.02/Denom at 30/Lines * 5/line for $3.00/Max Bet. I will admit that I first loaded $10.00 FP onto a Keno/VP machine upon which the only Keno Game was Four Card Keno...it's fairly stupid. I guess the reasoning is that people will think they have a better chance of winning if they can theoretically cover 40 numbers (as opposed to the usual ten) in one play. I prefer Keno with some kind of bonus games or multipliers, myself. You could cover all 80 of the Numbers with Eight-Card Keno, and it doesn't mean anything if the numbers get spread in an unfavorable way...no change in the liklihood of that (per individual card) regardless of how many you play.

I pulled out a ticket for $5.75 (that I almost forgot to cash out!) and went to the Quick Hits bank.

I loaded $15.00 onto the Quick Hits machine which left me with $225 FP, after five spins I said, "Screw it," and loaded the rest. I began counting backwards from 75 Spins, and things were looking quite like shit by the time I reached Seven and was down to $122.xx (including the remaining $21.00 Free Play) on the machine. No Free Games, no Progressives, nada.

It was on that Spin that I hit for some Free Games, and being the bad ass that I am, pulled 20 Free Games @ 3x Pays. On the Fourth Free Games spin, I ended up hitting another 20 Free Games, but it looked much as though it wouldn't matter as they had only brought me about $116 by the time I reached the final one, then, BOOM another set of Free Games (Only 10 as the retrigger is up to 50 total), and with six left, I hit for Six Quick Hits and $450, with the other inconsequential wins, I found myself at $738.00 when all was said and done.

There was a security guard and a member of staff who watched all this unfold stating, "This sometimes ends up being a handpay when someone gets 20 Free Games, so we decided we might as well watch them just in case." I really appreciated that kind of attention on their part, and even though I didn't get hand paid, I decided to toke each of them $10.00.

I normally play up or down to multiples of $50 or $100, but decided to have some fun because even though the, "House money," was actually my money at that point, it wasn't like any money came out of my wallet, so I decided up to $1000 or down to $500. I was at about $670 when I hit the bottom Progressive (Five Quick Hits) for $46.xx and decided to switch machines.

I went back upstairs to a Quick Hits Platinum Max $3.00 machine and got knocked down to around $600 in a real hurry. I switched to a $0.25/denom 5 Lines @ 1/line Quick Hits three-reel machine and hit Free Games 20x * 3x Pays (Did not hit any re-triggers) which brought me back up to $670. I then hit the bottom Progressive for $21.xx and switched machines again. I ended up at some Quick Hits machine with Chinese Symbols that I had never seen before, but it was a Linked Progressive with one other machine...and the Progressives looked pretty good...so I played that. I ended up down to $575 when I hit for Free Games at 15 games * 2x Pays. There were no re-triggers, but I did hit for 5 Quick Hits on two occasions during that run which were good for $60.00 each. I ultimately ended up with $734.xx.

It was nearly 3:00a.m. at that point, and I really wanted to get home in time to take a nap, so I cashed out and went to the Promotions Kiosk to obtain my parking voucher. Given the size of my win I decided on one big, "Nothing ventured, nothing gained," spin on a $1.00/denom Quick Hits at 25/Lines, Max 1/Line for $25.00. Those were on the first floor.

First Reel: Inconsequential
Second Reel: Free Games
Third Reel: Free Games

AND

Fourth Reel: Whiff!

Oh well. Still +$709 less $20 in tips for +$689.

I can live with that!

Brief Review

There are a ridiculous quantity of slot machines that I have never seen before at this location for the true Slots enthusiast, but for me, there are only three types of machines: Quick Hits, Video Keno and any machine with a fixed Max, "Progressive must hit by," sort of motif. They had many such machines of the G+ Deluxe variety, but none of them were anywhere even approaching an advantage point.

Even at this time of the morning, the Tables were seeing plenty of action. There were no less than fifteen Blackjack Tables (smallest minimum: $15) open between the two floors, Three open Craps Tables (Minimum $10) between the two floors...I thought about playing some Craps, but the mood was really somber at those tables...Two Baccarat Tables (and maybe more) open on the second floor, I believe minimum $25, and two open Roulette Tables, Minimum $10, but only the one on the first floor had anyone playing. I didn't really look for anything else as I was somewhat in a hurry to get down to business AND Craps was the only one that I even considered playing.

The staff is just extremely friendly across the board. The TR girls were nice, everyone I encountered walking through smiled and said, "Hi," to me, and I was especially impressed with those two members of staff waiting for the Free Games to end (when they noticed them) in case of a handpay.

The casino seemed to have plenty of dining options, though none of them appeared open.

I saw cocktail waitresses running around all over the first floor, and decided I'd like some coffee when I was on the second floor (there did not seem to be any self-service anything anywhere), so I hit the, "Beverage," button on the TR screen, but nobody showed up. I was at the $0.25 Quick Hits at this time, and then I had the hit that caused me to decide to switch machines, so about fifteen minutes and nobody showed up. Oh well. Saved me from having to tip $5.00 for a cup of coffee, I suppose.

I was accosted by a gentleman sitting at a second floor machine near the escalator with his legs propped up on a chair to, "Borrow," $5.00 so he could try to win $20.00 for gas money to get home. I declined. I was surprised to see him sitting and begging in such a way, almost as though he had no worries of being ejected.

I saw security remove a couple after they had a VERY amusing verbal exchange, details if anyone wants them.

I was bothered outside of the casino (half a block away) by someone begging for money for a bus. I told him I lost everything I had at Blackjack. He left me alone after that.

There is more than adequate security inside of the premises, and you'll also see security roaming around outside near the front doors as well as here and there along the streets. I believe that I saw two golf carts with a security guy riding around outside looking around, but it may have been the same one twice. Again, I may have picked the wrong (not the closest) garage, but as a 6'4" 215lb. male, it was an uncomfortable walk to my car at 3:30a.m. I can handle myself against one person just fine, but there's always the concern of being outnumbered. WI is so slow and Scioto Downs is so well-lit in the early a.m. hours that I've never had even the slightest feeling of foreboding at either of those places.

To Return

I usually gamble in the early a.m. hours, so probably not. If I ever felt inclined to go during the day, or if any FP offers (doubtful) make it worth the outside risk of physical harm coming to me, then maybe. It's probably one of the more glitzy places I've ever been to, but Scioto Downs is a little bit nicer (though the staff at Horseshoe is much more friendly) and the facility itself at Scioto (while smaller) is probably a bit more clean and upscale. I also prefer the crowd at Scioto to that at Horseshoe Cleveland.

The other problem with Horseshoe Cleveland is that the $3.00/Max Quick Hits Progressives were about as cheap as it was getting there on a $0.01/$0.02 denom slot machine for a Max Bet, though many of the $0.25/denom machines had a cheaper Max...while some were more expensive.

I tend to like my $1.50 Max Bet Quick Hits Platinums which can be found...I don't know...virtually anywhere else!!! I like to get some time value out of my money, especially when it is Free Play as I am not quite as concerned with winning or losing on the Free Play, though I am there more for entertainment than being concerned of winning or losing anyway...which explains my newfound affinity for Video Keno, though I keep Coin-In REALLY cheap on that!

I would give the place a 7/10 overall discluding the safety concerns. My only problems were no self-serve beverages and the high Max Bet amounts on even the lowest machines in terms of Max Bet. Yes, you can bet smaller than the Max Bet, but obviously that's just G**D*** stupid on the vast majority of machines.

I'm not going to hold the safety concerns against them. It's Cleveland. If there's anyone who feels really safe in Cleveland, it's because he is a lineman for the Browns.

Good session, good time, good money, though...just thirsty as Hell by the time I left.
Vultures can't be choosers.
Wizard
Administrator
Wizard
Joined: Oct 14, 2009
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December 10th, 2012 at 7:14:44 PM permalink
Quote: Mission146

I saw security remove a couple after they had a VERY amusing verbal exchange, details if anyone wants them.



I think I want them. What is wrong with me?
It's not whether you win or lose; it's whether or not you had a good bet.
Mission146
Mission146
Joined: May 15, 2012
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December 10th, 2012 at 7:30:26 PM permalink
Quote: Wizard

I think I want them. What is wrong with me?



Awesome! I'll post them a little later on tonight!
Vultures can't be choosers.
miplet
miplet 
Joined: Dec 1, 2009
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December 10th, 2012 at 7:38:34 PM permalink
Quote: Wizard

I think I want them. What is wrong with me?


Errrr .... Umm,... That's rhetorical, right? Probably the same that's wrong with me. Refreshing a certain thread.
“Man Babes” #AxelFabulous
tringlomane
tringlomane
Joined: Aug 25, 2012
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December 10th, 2012 at 8:00:51 PM permalink
Quote: Wizard

I think I want them. What is wrong with me?



People generally love trainwrecks. I was wanting to read it too, but glad you admitted it first. :)
Mission146
Mission146
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December 10th, 2012 at 8:41:57 PM permalink
The argument in question occurred during the time I spent at the first Quick Hits machine at which I played, after the big time bonus games, but before I hit the small progressive.

I had noticed a gentleman playing Blackjack as I was scouring the floor on my way through the casino, and it was pretty evident that he was running the Martingale, but adjusting it according to something approaching Basic Strategy. He was actually doing fairly well with it because he'd drop three or four hands in a row, then he'd be dealt a Natural. On one occasion, he was on the fifth step of his Marty and had an excellent DD opportunity (5-5 v. Dealer 6) which he took, of course, and ended up with an Ace of Diamonds for 21.

A very unattractive, and literally slightly dirty, woman was with him all the while and would give him a nice little peck on the cheek for every hand he won. It honestly looked like she had a bit of dust on her cheeks and her tattered brown rags had definitely not been laundered for some time.

...But there was soon to be trouble in paradise.

The only real reason he caught my attention was because he had some substantial black in front of him and he was clearly running the Marty. He kind of shot me an annoyed look after the DD hand, so I decided that I would go elsewhere. I think it's kind of funny that he would win a DD hand whilst running the Marty and choose that time to give me an annoyed look, but what can you do?

The next time I saw him was because I got the feeling that someone was coming my way...and quickly...I have some pretty cool Ninja instincts when it comes to that sort of thing. OK, not really, don't know why I got that feeling, but it was right.

Anyway, homeboy is in a hurry and his dirty significant other comes running up and the following discourse was had:

DIRTY WOMAN: You son of a bitch! That's three-thousand dollars you lost...

(She almost sounded a little bit Scottish, so it came out like, "Three-Thoosand!")

BIG MARTY: I didn't lose anything. I came in with $2,000 and that's what I am leaving with!

DIRTY WOMAN: You had $3,000, you had it, you could have left! ***Unintelligible*** is goddamn three months behind and that could have been paid, so now what?

BIG MARTY: Yeah, and I could have left $30 ahead after winning my first bet. Oh, bitch, yay, Thirty Dollars, let's call it a night and buy a pack of f***ing bubble gum!!!

DIRTY WOMAN: We're not talking about thirty dollars, three-thousand dollars and the ***Unintelligible*** that's going to get repo'ed.

BIG MARTY: Bitch! Don't make me set you in line in front of all these people. I don't want to have to do that, but I will. Like this asshole, (gesturing towards me) he's trying to lose his ass on the slots and we're bothering him, why don't you mind your own business!?

DIRTY WOMAN: He's probably winning. His ***Unintelligible*** bill is probably paid. Maybe I should leave with him.

ME: I'll pass, thank you.

***By this point, security had basically covered them, but it seemed like they were going to leave them alone if they were going to calm down by themselves. That didn't happen, DIRTY WOMAN decided to shove him, so security got them each by one arm and led them to the door.

The only thing I regret is not knowing what bill was three months behind. She said the same thing each time, but I could never quite make it out.
Vultures can't be choosers.
tringlomane
tringlomane
Joined: Aug 25, 2012
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December 10th, 2012 at 8:53:28 PM permalink
Did you actually say "I'll pass, thank you."? I'm impressed as I would have kept my mouth shut. $3000 behind for 3 months sounds like it might be a house to me...yikes. Or a decent car that $3000 covers by a decent amount.

Good story, btw.

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