She told me that as she was walking Into The Wynn high-limit room she noticed an employee was resetting/deleting multipliers. I can't recall how many X's or what denomination, it was at least one 4 times multiplier on a $5 denomination or higher. I asked her what kind of employee it was. Apparently it was a supervisor she kind of knew. She said the guy had a guilty look on his face and quickly yanked out his card and scampered away as fast as possible.
She was very concerned/pissed off about the situation, so much so, that she called Gaming Controll. The Gaming agent on the phone explained to her they were allowed to do this as long as the machine sat idle for at least 16 minutes. Who knows if they actually waited 16 minutes or if the gaming agent actually know what he was talking about when he says the casinos are legally allowed to do this per their own rules/laws. Apparently she noticed multipliers seem to be disappearing in the past, but she wasn't quite sure what was going on, until now.
I don't know how this is any different than taking away player funded Progressive money? It's pretty much downright dirty theft from their customers as far as I'm concerned(I wonder how Zcore will defend the casino in this situation?)
I know there's been some discussion about disappearing multipliers and employees doing this stuff, however, I think it's worth revisiting the discussion.
She also mentioned that the gaming agent had some other interesting things to say about Advantage players related to this situation, but I don't want to sidetrack this particular situation. Apparently, a gaming agent will be calling her back since she didn't accept what they initially had to say about the situation.
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I don't know this person all that well. Maybe I'll talk to her once a year or so when she finds something interesting.Quote: PokerGrinder
If true this is disgusting. Iíve wondered for awhile whether this was possible. Interestingly enough one my casinos here had an Ocean Magic machine down for the last couple of days and when it came back on today there were no bubble wilds because every level was reset to factory. Seems like the wilds should still be there as they have been paid for.
But, I have no reason to believe it's not true. There would be no real reason for her to call me out of blue and make this up. She was asking what I thought about the situation and if I had any advice. I didn't really have any good advice. Yeah, it sucks and it shouldn't be allowed, but it is, what it is. It's just not my fight, but, I'll pass the word around.
She asked me if I would call gaming. I told her I probably wouldn't, because, I would rather save my complaints for something more serious to me personally. I told her if she felt strongly about it and had nothing to lose then she absolutely should. I doubt anything will come of it, but these casinos need to know that we're watching and people are going to make a stink about stuff like this.
It sounded as if she wanted to take a stand on this and wanted Bob N's number. I told her I doubt anything will come of it, but I guess it couldn't hurt, so I gave it to her. I told her she should send some kind of email to the casino asking them to preserve any video evidence, just in case.
Apparently she noticed multipliers seem to be disappearing in the past, but she wasn't quite sure what was going on, until now.
This is the one thing that doesn't make sense in her story. If she saw a multiplier, wouldn't she play it off right away? for fear that someone else would beat her to it? So not sure how she would notice a multiplier, but not play it.
Are we talkin about a must hit Progressive?Quote: mcallister3200
Iíve heard of Wynn being seen wiping 10k progressives to reset when they get close to the point someone might want to monitor them. Not that they couldnít be moving that progressive money elsewhere but itís obviously unethical to do that as a practice, just donít put them on the floor if you donít want anyone playing them except near reset.
Yet, they can't do it with player funded progressives. Can you explain to me what the difference is?Quote: DRich
As one that works with Nevada Gaming regulators often, I believe the agent saying they are allowed to do it. I think it is a horrible practice and I have never heard of a casino with that policy.