WalterW
WalterW
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April 7th, 2019 at 7:43:13 PM permalink
My friend got a new player's card at a new casino, on the same day, he coined-in $30k on a slot machine in 4 hours, then a host approached him with a big smile.

How do hosts decide to locate carded new players? Is it based on the average bet or total action amount?
Do hosts approach existing low-roller player if the player suddenly coin-in a lot in a day?
What info can hosts see on their computer in the host office?

I saw a guy in the suit(not sure if he's a slot director or a host) grabs a hand-held device(it's bigger and thicker than iPhone), and he walks around the slot machine area greeting players.
What is that device? Is it a carded player location tracker?
DRich
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April 7th, 2019 at 8:38:20 PM permalink
Pretty much all systems have a program showing all carded players currently playing. They can sort the list by pretty much any criteria they choose. Coin-In, Theo loss, actual loss, etc. That list shows the machine number the player is on and the zone of the casino they are in. The device was probably just a tablet connected to the Gaming System.
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ChumpChange
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April 8th, 2019 at 1:43:37 AM permalink
One time, when I was a newbie at a casino 25 years ago, I took a walk from one end of the casino to the other, and on my way, 7 slot machines hit hand pay jackpots just as I was walking past them, all in different parts of the casino.

Nowadays I just hear absurd flirtatious music when I walk into the restrooms.
Nathan
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April 8th, 2019 at 4:11:13 AM permalink
Quote: ChumpChange

One time, when I was a newbie at a casino 25 years ago, I took a walk from one end of the casino to the other, and on my way, 7 slot machines hit hand pay jackpots just as I was walking past them, all in different parts of the casino.

Nowadays I just hear absurd flirtatious music when I walk into the restrooms.



I'm sure that's just sn interesting coincidence. :)
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WalterW
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Forager
April 8th, 2019 at 7:29:09 AM permalink
Thanks.
I think what we really want to figure out is how to avoid being approached by a host while betting a lot?
We want to meet a host when we want to, we don't like surprises.
AxelWolf
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April 8th, 2019 at 7:57:59 AM permalink
Quote: Nathan

I'm sure that's just sn interesting coincidence. :)

There was probably some jackpot promotion going on and he didnt even realize it. Just imagine what all the people were thinking during the jackpot promotion at the Plaza. We had entire banks lit up with jackpots at the same time. The tourists were very confused and amazed about what was going on.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
Zcore13
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April 8th, 2019 at 8:21:09 AM permalink
Quote: WalterW

Thanks.
I think what we really want to figure out is how to avoid being approached by a host while betting a lot?
We want to meet a host when we want to, we don't like surprises.



If your not interested when they approach, say that. Then they leave.


ZCore13
I am an employee of a Casino. Former Table Games Director,, current Pit Supervisor. All the personal opinions I post are my own and do not represent the opinions of the Casino or Tribe that I work for.
rdw4potus
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Joeman
April 8th, 2019 at 8:26:50 AM permalink
Quote: Zcore13

If your not interested when they approach, say that. Then they leave.


ZCore13



I've never had one of these conversations last more than 10 seconds.

Are you RDW?

Yes.

Cool, I'm Host! You need anything?

Nope, I'm easy.

OK, let me know if that changes.


I suppose if I was playing with 50 cards and I was currently "carol" or something, it'd be worse to see the host coming.
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
mcallister3200
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April 8th, 2019 at 8:42:20 AM permalink
I’m surprised the host position even still exists at most casinos, seems mostly pointless and of little value to the casino in the big data era.
Joeman
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April 8th, 2019 at 8:59:15 AM permalink
Quote: rdw4potus

I've never had one of these conversations last more than 10 seconds.

Are you RDW?

Yes.

Cool, I'm Host! You need anything?

Nope, I'm easy.

OK, let me know if that changes.


I suppose if I was playing with 50 cards and I was currently "carol" or something, it'd be worse to see the host coming.

That has been my experience as well (mostly when I was Diamond at CET). Although there is one property where I still get a host greet.

Once in Reno and a couple of times on my last cruise, I have had a host come up to me out of the blue and give me something. In Reno, it was a buffet comp. On the cruise ship it was first a certificate for a bottle of wine in the MDR, second was a discount cruise certificate.
"Dealer has 'rock'... Pay 'paper!'"
darkoz
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April 8th, 2019 at 9:03:39 AM permalink
Quote: rdw4potus

I've never had one of these conversations last more than 10 seconds.

Are you RDW?

Yes.

Cool, I'm Host! You need anything?

Nope, I'm easy.

OK, let me know if that changes.


I suppose if I was playing with 50 cards and I was currently "carol" or something, it'd be worse to see the host coming.



Yes its happened to me and on female cards

Generally I find the hosts are pretty dumb in my personal experience.

Remember they are coming out because you are giving them some immense coin-in. What are they gonna say, "we dont want your money now?" Usually I just say that my GF just went to get some food and left her card in." Hosts dont bother to wait for them to return
For Whom the bus tolls; The bus tolls for thee
Sandybestdog
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April 8th, 2019 at 9:43:39 AM permalink
Quote: WalterW

Thanks.
I think what we really want to figure out is how to avoid being approached by a host while betting a lot?
We want to meet a host when we want to, we don't like surprises.

I have hosts come up to me all the time. At first it startles me a little because as a recovering table games player I am always a little scared when someone in a casino comes up from behind calling my name. Unless you are doing something shady I wouldn’t think there is much to worry about. I think they’re pretty clueless when it comes to anything involving gambling. All they care about is here is my card and do you want to come to the upcoming slot tournament. They may be familiar with card pulling so I would be careful with that.

I have yet to figure out exactly what hosts do. They seem to just want to have you book your room through them because i’m assuming they get paid on your action if they book it rather than you calling the generic phone number.
Zcore13
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April 8th, 2019 at 10:32:55 AM permalink
Quote: Sandybestdog



I have yet to figure out exactly what hosts do. They seem to just want to have you book your room through them because i’m assuming they get paid on your action if they book it rather than you calling the generic phone number.



That's what they do for small players. They are much more involved with large players. Setting up flights, entertainment, dinners and other services.


ZCore13
I am an employee of a Casino. Former Table Games Director,, current Pit Supervisor. All the personal opinions I post are my own and do not represent the opinions of the Casino or Tribe that I work for.
AZDuffman
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April 8th, 2019 at 12:17:01 PM permalink
Quote: WalterW

Thanks.
I think what we really want to figure out is how to avoid being approached by a host while betting a lot?
We want to meet a host when we want to, we don't like surprises.



Consider asking to meet one when it is good for you. Be polite, but tell them "don't call me, I'll call you." They should respect that, maybe tell them you think hosts are bad luck at the slots, that you like to concentrate, whatever.

I met a few hosts when I was doing casino secret shopping a few years back. I will ditto that they are not that bright. Maybe a better way to say it is they try not to look smarter than the players. I played the part of Mickey the Mope when I approached them, and the script I was supposed to use made you play that part. I would just hit the PC desk and ask if they have a "do not call" option.

If you are not using a PC then you are out of luck there.
All animals are equal, but some are more equal than others
AZDuffman
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April 8th, 2019 at 12:20:11 PM permalink
Quote: mcallister3200

I’m surprised the host position even still exists at most casinos, seems mostly pointless and of little value to the casino in the big data era.



I am inclined to say the reverse. Big data means you need to mine that data. Keep the player from going across the street. Find out what makes them tick. Maybe they like dinner, maybe a show. All the free shows in the world will not get me to show up, but the dinner would. Some other person may be just the opposite. Only the human touch can find this out for sure.
All animals are equal, but some are more equal than others
smurgerburger
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April 8th, 2019 at 6:38:01 PM permalink
Quote: AZDuffman

Consider asking to meet one when it is good for you. Be polite, but tell them "don't call me, I'll call you." They should respect that, maybe tell them you think hosts are bad luck at the slots, that you like to concentrate, whatever.

I met a few hosts when I was doing casino secret shopping a few years back. I will ditto that they are not that bright. Maybe a better way to say it is they try not to look smarter than the players. I played the part of Mickey the Mope when I approached them, and the script I was supposed to use made you play that part. I would just hit the PC desk and ask if they have a "do not call" option.

If you are not using a PC then you are out of luck there.




So there's a "do not call" flag meaning do not come and approach me out of the blue? Or just do not call me on my phone? The former is a nice little tip if true.
Sandybestdog
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April 8th, 2019 at 8:13:13 PM permalink
Quote: Zcore13

That's what they do for small players. They are much more involved with large players. Setting up flights, entertainment, dinners and other services.


ZCore13

I guess I’m still a small player. That’s ok, since I’m usually gambling by myself none of that matters to me. I did call my host last year and she set up a comped dinner at the steak house on mother’s day for my mom.
AxelWolf
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April 9th, 2019 at 1:03:29 AM permalink
Quote: WalterW

Thanks.
I think what we really want to figure out is how to avoid being approached by a host while betting a lot?
We want to meet a host when we want to, we don't like surprises.

ROFLMAO.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
AZDuffman
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April 9th, 2019 at 6:50:38 AM permalink
Quote: smurgerburger

So there's a "do not call" flag meaning do not come and approach me out of the blue? Or just do not call me on my phone? The former is a nice little tip if true.



I am not quite saying there is a "flag." What I am thinking is if you do not want to be bothered and you can tell the right person at the PC desk ( i.e.: a supervisor, not the college coed giving people new PC cards) and say polite but firm, "Hey, I do not want your hosts bothering me while I play, can you put a note saying 'don't call me, I'll call you" or the like.

Most modern Contact Management Software should have a "free notes" section where they can note this, though you may have to do it each visit.
All animals are equal, but some are more equal than others
darkoz
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April 9th, 2019 at 6:59:01 AM permalink
Quote: AZDuffman

I am not quite saying there is a "flag." What I am thinking is if you do not want to be bothered and you can tell the right person at the PC desk ( i.e.: a supervisor, not the college coed giving people new PC cards) and say polite but firm, "Hey, I do not want your hosts bothering me while I play, can you put a note saying 'don't call me, I'll call you" or the like.

Most modern Contact Management Software should have a "free notes" section where they can note this, though you may have to do it each visit.



That sounds like a great way to get yourself flagged.

Probably as suspicious as saying "please dont give me any freeplay offers"
For Whom the bus tolls; The bus tolls for thee
AZDuffman
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April 9th, 2019 at 7:55:58 AM permalink
Quote: darkoz

That sounds like a great way to get yourself flagged.

Probably as suspicious as saying "please dont give me any freeplay offers"



Flagged as what? A person who likes to be left alone?
All animals are equal, but some are more equal than others
AxelWolf
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April 9th, 2019 at 8:16:13 AM permalink
Quote: AZDuffman

Flagged as what? A person who likes to be left alone?

Hopefully.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
speedycrap
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April 9th, 2019 at 1:38:30 PM permalink
Players dont want to be contacted for a lot of reasons. One is dont want anyone know he/she is gambling. Dont want wife to find out. Dont want parents to find out. Dont want co-workers to find out.
djatc
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RogerKinthappahero
April 9th, 2019 at 4:55:38 PM permalink
Usually most host introductions happen like this:

"Hey DJ nice to meet you I am *insert asian ass name here*. If you need anything let me know"

these are nice cuz I don't care to talk to a host for any reason

These suck:

"HEY DJ WAT UP HOWS IT GOING YA HIT THAT MACHINE YO TAKE OUR MONEY HEY BTW DO YOU LIVE HERE? WHAT AREA? OH MAN LET ME TELL YOU A STORY ABOUT SOMETHING THAT HAPPENED 10 YEARS AGO AT THIS PLACE AND BLAH BLAH BLAH YA FAM IT WAS LITTY. SO LETS TALK ABOUT THE RAIDERS MOVING HERE AND OH MAN ITS TURNT UP"
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