Misdeals and other casino faux pas
Quote: vendman1Even though I disagree with ace on this one...I've got to call out buzz on this...a "weasel" really... uncalled for sir.
As those of us who have been around for a while know, Buzz is older than dirt and can't figure out how to use the quote function.
FYI: Look at Buzz' "weasel" post on the prior page, then read the last sentence of the post immediately before his. You'll then realize it was intended as sarcasm.
Buzz: I defended you on this, but I feel like an idiot for having done so. You are over the top with your sarcasm and snarky remarks. Please cut it out!
Quote: aceofspadesJust as in my scenario that was quite controversial here on the boards, no matter what, the casino will always find in its favor.
Not in my experience.
20+ years ago at the Riviera a dealer made an error and didnt pay me on a $10 pai gow hand. I explained to the dealer her error, and she ignored me. I was the only person at the table. I asked for the pit boss to come over, and she had already started shuffling the cards so the only way to check out the hand was to go back to the film upstairs. I explained what happened, and the dealer, in some form of broken English, gave a false account of what happened. The pit boss told her to just pay me the $10. She resisted, and continued to complain, but eventually paid me the $10. I left the table, quite perturbed. The next morning I am walking by the same pit, and a pit boss stops me. He apologizes to me for what happened last night, and offers me a dinner comp, telling me they went over the tape and I was right, and the dealer was being counselled. I found it amazing that they would even care about my measly $10 bet, and even more so that they must have alerted their people to look for me to make the apology and offer.
The other misdeal scenario, previously mentioned I think in another thread, was at Red Rock a few years ago. At Pai Gow, the dealer put the first stack of cards in the wrong slot, but a player (I think it was me) alerted her, and told her she could just move them since no one has looked at their cards yet. No one seemed to care at the table. Jerk to my right looks at his cards, has a weak hand, and yells for the pit boss to come over. He NOW says it should be a misdeal. The pitboss understands what is going on, but despite that offers ALL the players the option of playing their hand or pulling back their bet. I had a huge hand, and opted to play it, as to me there was no misdeal. The player to my left, a tad toasted, had a good hand, too, but said he wanted to not play it as it wouldn't feel right. The pit boss encouraged him to play it, but the player wouldn't. The 'shot taker' of course didn't play. Soon thereafter variance turned its ugly head on the 'shot taker', and the rest of us at the table were happy to see it. I congratulated the pit boss on how he handled the situation, as the good will generated by the others at the table was worth a lot. I do not remember his name, but he was nearly 7 foot tall, in case anyone plays at the Red Rock.
Even to the point of pretending not to notice that the provider of a link to the definition of a weasel has not yet passed the bar.
Quote: MonkeyMonkeyI thought you were distracted by her command of the English language. BTW, are you going to answer my question?
No and No. I don't feed trolls.
Quote: vendman1Even though I disagree with ace on this one...I've got to call out buzz on this...a "weasel" really... uncalled for sir.
I will also echo what others have said on this board. I mostly play AC and have had a few dealer error issues over the years. Mostly at CET properties or the Taj. With only one exception that I can remember, they have always resolved the dispute fairly for the players. Usually they give the option of continuing in the hand or pulling back your wagers. I've even seen them do this on occasions where the dealer has accidentally exposed her down card or some other situation favorable to the player.
Ah yes, the Taj mistakes are legendary!
On two seperate occasions I had a whole card exposed as the dealer was checking for BJ while showing a 10!
First one was easy, she went to the mirror checked for BJ but said "Nothing" then proceeded to turn up the nothing card before anybody could signal their hands.
She turned up a 7 to everyone's delight. One guy at the end in fact had soft 17 and said, "Hey I was gonna hit!" So of course, Floor gets called over and dealer pleads her case. Floor person asks "Do you wanna play the hand or take your money back?" I have A-7, so I said..."Ehhh, I'll play it and I stand!"
Then it's Mr. Grumpy's turn to go. "Sir, would you like to play the hand or take your bet back?" He goes, "Well of course I'm gonna stay, the 10 coming out isn't going to help me!!!" Next card out... is an Ace! Which would have been mine on the Soft 18 had the pre-flip not happened, but could have been his had he taken a shot!
The other hand, dealer was pulling his card towards the mirror and missed it, causing the card to pop up enough that I could see it was a King. So I know he has 20, but I'm drawing on a 10! Can't surrender, so I hit get a 7, then look at the dealer and go "I gotta hit now don't I?" He nods, I hit and bust with a 5!
Before the dealer turns up his made hand, the guy at 1B goes, "Why would you hit 17?!?!?" Because he's got a King of Spades under there! And he looked dumbfounded when that exact card turned up. I said "I'll give you the lotto numbers for $50 if you like?" He just balked and continued playing.
Quote: IbeatyouracesI woulda done the same thing but had this been a regular flashing dealer, I'd stand as to not give away whats going on.
Absolutely, but he was a fairly sharp dealer and fast to boot. So I was surprised when he made the error and gave me the "You didn't see nothin" look!
But then nodded when I joked about hitting the Hard 17 as to affirm he knew that I knew.
They care about the pace of the game but they also care about what sort of a chap you are and what sort of a person their dealer is. So as time and work load permitted, they checked up on whether you are a shot taker or not. They also checked up on their dealer and know whether she is disinterested or poorly trained or poorly motivated. They do indeed care about your measly ten dollar bet ... but mainly they care about learning which of you they have to watch more closely. They know you will be back and will probably be making 100 dollar bets; they also know their dealer will be handling 100 dollar bets in the future, so they resolved the situation amicably and then researched it when they were able to.Quote: SOOPOOHe apologizes to me for what happened last night, and offers me a dinner comp, telling me they went over the tape and I was right, and the dealer was being counselled. I found it amazing that they would even care about my measly $10 bet, and even more so that they must have alerted their people to look for me to make the apology and offer.
I'm going to assume the dealer turned over a 6 and not a 5??... I'm surprised someone didn't catch that already....
My apologies, I dont know quite how to use the quote button either
Quote: 1BBThe dealer had ace up, drew a 5 then an ace for a soft 17. Dealer hits soft 17 gets a 9 for 16 and an ace for hard 17. She miscounted and took another card which happened to be a 3 giving her a 20.
^ What he said!
Yea, this is in AC where Soft 17s turn into 21 seemingly only on ONE side of the table.
No worries, Buzz. I only come here to answer the occasional constitutional law questions about porn-slappers.Quote: BuzzardThanks DJ for your advice. And teddys do not take my remark as meaning you should be spending more time studying and less of the forum. We need an intelligent voice here, from time to time.
Quote: BedWetterBetterNo and No. I don't feed trolls.
Oh right, I'm the troll because I'm wondering why you bothered to include an unnecessary detail like the phonetic spelling of the dealers pronunciation.
I suppose in your favor you didn't whine like some members do when they get caught in these awkward situations, but you also clearly haven't taken the high road either.
Quote: MonkeyMonkeyOh right, I'm the troll because I'm wondering why you bothered to include an unnecessary detail
Sounds like a troll to me, since you were the only one whining about it.
Truth hurts, build a bridge and get over it.
Quote: BedWetterBetterAbsolutely, but he was a fairly sharp dealer and fast to boot. So I was surprised when he made the error and gave me the "You didn't see nothin" look!
But then nodded when I joked about hitting the Hard 17 as to affirm he knew that I knew.
I've gotten the "you didn't see nothin' look" from dealers too; if maybe a corner of the card flipped up for a second or something. It's a fun position to be in. Usually it seems to happen when I have a made hand like a 20. So I've never had to alter my play that I can remember. But if the dealer wants to hustle the game along I'm happy to oblige. Sometimes I miss the flashed card anyway, it usually happens so fast.
The last time I was at Caesars AC I had a real slow dealer who would bend the corner of the card up when he checked the mirror (i was at 3rd base). I could usually see if it was a face or not. Came in handy a few times.
Quote: BeardgoatI had a dealer check for bj without asking for insurance at Bellagio. The red light comes on but then he says, "insurance?" The other 3 people at the table either didn't see him or check or they didn't understand what was happening... I took my insurance and he flips over bj. I was paid and everyone else lost. It was the dumbest thing I ever saw
I've had that happen numerous times with the mirror, and the dealer will put a little emphasis on it if you should take Insurance.
This happens at my local casino often.....Dealer forgets to give himself a card. Dealer calls floor. Floor sees all players with 2 cards, and dealer has none. Floor instructs dealer to take 2 consecutive cards from the shoe. The game goes on.
I don't give a damn either way, but was wondering if this should be handled differently or not? Thanks.
Quote: IbeatyouracesAll of this reminds me of Soaring Eagle in mid Michigan. They would deal a hole card but they did not have the mirrors nor did they manually check for blackjacks. You made all your decisions as normal. If the dealer had a bj, you'd get and doubles or splits back though. Also you would bet insurance, then play out your hand before the dealer flipped over the hole card. The eventually installed the mirrors.
What's the point of even dealing a hole card then? Just do it Euro-style, no hole card, but use the "lose original bet only" rule.
Quote: SOOPOONot in my experience.
20+ years ago at the Riviera ... I found it amazing that they would even care about my measly $10 bet, and even more so that they must have alerted their people to look for me to make the apology and offer.
Hey man, $10 was worth a lot more 20+ years ago than it is now!
Quote: 1BBSounds okay to me. I don't remember the last time I saw that although they do forget their hole card sometimes. Player are often allowed to pull back their bets as a goodwill gesture.
Happened to me once at one of the CSM tables at the Bellagio, where I believe they probably put the break-in dealers. The pit boss was half amused/half irritated, and just told the guy to take his hole card now.
Quote: AcesAndEightsWhat's the point of even dealing a hole card then? Just do it Euro-style, no hole card, but use the "lose original bet only" rule.
Because people will complain that it changed the order of the cards, etc. It will help as often as hurt, but try explaining that to an irrational ploppie.
