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EvenBob
EvenBob
EvenBob
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October 23rd, 2012 at 7:12:01 PM permalink
My brother's PayPal account got hijacked today
and they ordered stuff from Walmart online and
got his checking account for over $800. Watch out.

What recourse does he have, does anybody know?
He called his bank and they basically said 'Oh well.'
"It's not called gambling if the math is on your side."
BigJer
BigJer
BigJer
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October 23rd, 2012 at 7:17:15 PM permalink
His bank said "Oh well"????

First get rid of his bank. Two, as far as I know PayPal is responsible for this and they should refund his $$.
The Terror of Casinos.
EvenBob
EvenBob
EvenBob
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October 23rd, 2012 at 7:27:08 PM permalink
Quote: BigJer

His bank said "Oh well"????

First get rid of his bank. Two, as far as I know PayPal is responsible for this and they should refund his $$.



His bank told him it was PayPal's problem, all
they do is what PayPal tells them to do. The
burden of user verification is on PayPal, not
the bank.
"It's not called gambling if the math is on your side."
JB
Administrator
JB
JB
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October 23rd, 2012 at 7:35:42 PM permalink
Quote: EvenBob

His bank told him it was PayPal's problem, all
they do is what PayPal tells them to do. The
burden of user verification is on PayPal, not
the bank.


From PayPal's site:
Quote: PayPal

If you ever notice a charge on your account, for something you didn’t authorize, report it immediately. We’ll secure your account and launch an investigation to find out what’s going on. If we find that someone has used your PayPal account without your permission (for example, someone stole your account password), or there was an error (for example, money was incorrectly taken from your account), we’ll cover you for the full amount of every eligible unauthorized transaction.


PayPal has preemptively taken responsibility for what happened, so I think his bank is right that it's PayPal's problem.
rxwine
rxwine
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October 23rd, 2012 at 7:37:20 PM permalink
Is it a debit vs. credit thing? The debit card theft you have to be on top of. I think my bank gives me less than a week if I don't notify them of a theft. Otherwise they won't cover it.
There's no secret. Just know what you're talking about before you open your mouth.
EvenBob
EvenBob
EvenBob
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October 23rd, 2012 at 7:40:32 PM permalink
Quote: rxwine

Is it a debit vs. credit thing? The debit card theft you have to be on top of. I think my bank gives me less than a week if I don't notify them of a theft. Otherwise they won't cover it.



Its a PayPal account linked to a checking account.
"It's not called gambling if the math is on your side."
Keyser
Keyser
Keyser
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October 23rd, 2012 at 7:43:51 PM permalink
Paypal is not required to abide by the same regulations that apply to credit cards. You should never trust them with your money.
rxwine
rxwine
rxwine
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October 23rd, 2012 at 7:44:05 PM permalink
Debit and checking is pretty much the same animal.
There's no secret. Just know what you're talking about before you open your mouth.
DJTeddyBear
DJTeddyBear
DJTeddyBear
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October 23rd, 2012 at 7:47:45 PM permalink
Good luck, but PayPal can be explained in one simple phrase: Unregulated Banking.
I invented a few casino games. Info: http://www.DaveMillerGaming.com/ ————————————————————————————————————— Superstitions are silly, childish, irrational rituals, born out of fear of the unknown. But how much does it cost to knock on wood? 😁
AcesAndEights
AcesAndEights
AcesAndEights
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October 23rd, 2012 at 10:07:16 PM permalink
Quote: JB

PayPal has preemptively taken responsibility for what happened, so I think his bank is right that it's PayPal's problem.


My PayPal account was hacked a while back but I was only taken for about $200. However, PayPal did take care of it. It took a while, but they reversed the charges eventually.
"So drink gamble eat f***, because one day you will be dust." -ontariodealer
avargov
avargov
avargov
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October 23rd, 2012 at 10:18:26 PM permalink
Quote: rxwine

Is it a debit vs. credit thing? The debit card theft you have to be on top of. I think my bank gives me less than a week if I don't notify them of a theft. Otherwise they won't cover it.



That is why you should never make a debit (pin) transaction at a POS. If you swipe it as "credit" using the Visa or Mastercard logo, you get the same fraud protection (mine is $0) as a regular credit card.

My Paypal account is linked to my "credit card", which is my debit card. However, that gives double protection, one from Paypal, and one from Visa.
Before you diagnose yourself with depression or low self-esteem, first make sure that you are not, in fact, just surrounded by assholes." ~ William Gibson
Pokeraddict
Pokeraddict
Pokeraddict
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October 23rd, 2012 at 10:23:15 PM permalink
I go a step further, my Paypal is linked to a bank account nothing else is linked to that has $100 in it just in case this happens. The backup is an AMEX where I will win 100% of the time. Don't tie Paypal or other ewallets to a bank account that you actually use.
avargov
avargov
avargov
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October 23rd, 2012 at 10:27:34 PM permalink
Very good way to protect yourself Pokeraddict. If you know you are making a larger purchase via Paypal, do you just transfer to extra amount to that account?
Before you diagnose yourself with depression or low self-esteem, first make sure that you are not, in fact, just surrounded by assholes." ~ William Gibson
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