Sabretom2
Sabretom2
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August 26th, 2013 at 12:10:16 PM permalink
Has anyone heard of This practice of placing machines "out of service" in order to save the machine for extended periods of time?

The best machines at a quarter in all of Biloxi are the quick quad machines at the grand. There are only three of them, needless to say, they stay occupied. Today I noticed OUT OF SERVICE tags and blank screens on two of the machines, only to see them magically returned to service a couple hours later and the same person playing.

Should I be pissed?
Sabretom2
Sabretom2
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August 26th, 2013 at 12:12:15 PM permalink
BTW, today is a 5X point day.
Sabretom2
Sabretom2
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August 26th, 2013 at 12:12:41 PM permalink
Delete
Ibeatyouraces
Ibeatyouraces
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August 26th, 2013 at 12:25:19 PM permalink
deleted
DUHHIIIIIIIII HEARD THAT!
Zcore13
Zcore13
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August 26th, 2013 at 1:25:44 PM permalink
The player would not have access to anything that would turn it off. I doubt the casino would turn them off for a player. My guess is they had to do a software/hardware update to them and did them at different times so all 3 would not be out at the same time.

ZCore13
I am an employee of a Casino. Former Table Games Director,, current Pit Supervisor. All the personal opinions I post are my own and do not represent the opinions of the Casino or Tribe that I work for.
tringlomane
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August 27th, 2013 at 4:16:47 PM permalink
Quote: Sabretom2

Has anyone heard of This practice of placing machines "out of service" in order to save the machine for extended periods of time?

The best machines at a quarter in all of Biloxi are the quick quad machines at the grand. There are only three of them, needless to say, they stay occupied. Today I noticed OUT OF SERVICE tags and blank screens on two of the machines, only to see them magically returned to service a couple hours later and the same person playing.

Should I be pissed?



Sort of pissed, but this is permitted at some casinos for dinner breaks, etc. I've seen them do it in St. Louis occasionally. It's a common occurrence at the poker table, but I think it's personally BS though for machine play. Going to the bathroom and having someone watch the machine for you is one thing, taking up to an hour to eat is another...
rdw4potus
rdw4potus
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August 27th, 2013 at 4:26:16 PM permalink
This machine hold is actually a stated perk of 7 stars status. It's total BS, but being a high roller apparently has its perks...
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
Zcore13
Zcore13
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August 27th, 2013 at 4:50:37 PM permalink
I don't think they turn them off and put them out of order though do they? That seems a little extreme for holding a machine for a player.

ZCore13
I am an employee of a Casino. Former Table Games Director,, current Pit Supervisor. All the personal opinions I post are my own and do not represent the opinions of the Casino or Tribe that I work for.
rdw4potus
rdw4potus
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August 27th, 2013 at 4:57:36 PM permalink
Quote: Zcore13

I don't think they turn them off and put them out of order though do they? That seems a little extreme for holding a machine for a player.

ZCore13



What's the other option? Taking the machine out of service is "better" than making an employee stand there.
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
Zcore13
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August 27th, 2013 at 5:00:46 PM permalink
My guess is they would have some sort of sign to place on the machine that says "reserved for a 7 star player" or something like that. Just a guess. But that's is what I would do because it not only reserves the game but works as a marketing tool as well.

ZCore13
I am an employee of a Casino. Former Table Games Director,, current Pit Supervisor. All the personal opinions I post are my own and do not represent the opinions of the Casino or Tribe that I work for.
MrV
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August 27th, 2013 at 5:05:21 PM permalink
I've seen it.

They do it at the request of a player who goes to eat and wants it when he returns.

Yeah, it sucks, doesn't it?
"What, me worry?"
Zcore13
Zcore13
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August 27th, 2013 at 5:15:59 PM permalink
What did they do when you saw it?? Turned it off??

ZCore13
I am an employee of a Casino. Former Table Games Director,, current Pit Supervisor. All the personal opinions I post are my own and do not represent the opinions of the Casino or Tribe that I work for.
tringlomane
tringlomane
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August 27th, 2013 at 5:27:17 PM permalink
Quote: Zcore13

What did they do when you saw it?? Turned it off??

ZCore13



They open up the machine and do whatever it takes to put it into "out of service mode". When they return, they do whatever it takes to put it back in play. I dunno exactly what they punch since I'm not a slot tech. The machine actually stays on with a black or blue screen saying "out of service".
mickeycrimm
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August 27th, 2013 at 5:34:27 PM permalink
The Ramada in Laughlin had a 4 machine linked bank Flush Attack. It was full pay (101.83%) eight-coin quarters. Locals got .3333% CB. A friend of mine, Alan, and a partner would put out of order tape on the bill acceptors of two of the machines so no one could jump the light, then play the other two.

There was a 4 machine deuce progressive in the Peppermill Reno with a strong quad deuce meter. Tuna Lund and a partner would have two of the machines shut down on the pretense of going to dinner, then play the other two.
"Quit trying your luck and start trying your skill." Mickey Crimm
onenickelmiracle
onenickelmiracle
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August 30th, 2013 at 2:51:14 PM permalink
This policy causes so much grief, often I wonder if the casino actually benefits with all the ill-will created. I get mad when they're stand-alone progressives with high values and often the machines are turned down way past their time allowance until someone complains. Because the machines aren't labeled as reserved, they can often be down all night long without anyone knowing and the VIP never even comes back.
I am a robot.
Sabretom2
Sabretom2
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October 20th, 2013 at 3:48:40 PM permalink
Sounds like the answer is: yeah, you should be pissed.

Next time, I call a slot attendant just to hear the reason.
Buzzard
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October 20th, 2013 at 3:51:53 PM permalink
A little super glue in the right place does wonders.
Shed not for her the bitter tear Nor give the heart to vain regret Tis but the casket that lies here, The gem that filled it Sparkles yet
AxelWolf
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October 20th, 2013 at 5:01:12 PM permalink
this dose not seem that odd to me, In Vegas most casinos allow you to shut down a machine usually for 1hr. I don't know if it is true, but i was once tild by a casino manager once, it was a gaming rule that someone could shut down a machine for up to an HR. The rule is put in place, more so, that one, can get more money, if they run out.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
Hunterhill
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October 20th, 2013 at 5:37:04 PM permalink
I have seen places that would shut down and hold a machine for up to 8 hours.
Happy days are here again
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