Lovecomps
Lovecomps
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August 14th, 2018 at 5:59:47 PM permalink
I just came back from an odd trip and am wondering if I've messed up my future comp status. These days I call the GN home. I had a good host but she's gone (I didn't ask why). My new guy is called a. "Director of Player Development", which sounds like someone who's higher up the totem pole and I'm also wondering about that.

Anyway, I came out on a very good comp offer (a free cruise) and got the usual limo and suite and 4 free days. I didn't justify it with my gambling and ADT though there were extenuating circumstances.

Day one: Massive flight delay. I got in at 10 PM and played one hour before I crashed.

Day two: 5 hours at my usual games and bets.

Day three: 2 hours of normal play and then I got a call about an emergency at home. I had to buy a same day ticket and there was no day 4.

I'll be the first to admit that I didn't uphold my unspoken end of the comp system but most of it was beyond my control. Do you think I'll be lowered on their system for this one bad trip (especially since I have no history with the new host, or whatever he is).
The best things in life are not free.
SiegfriedRoy
SiegfriedRoy
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August 14th, 2018 at 6:37:18 PM permalink
If you have a lot of history there, this one should be absorbed...it's like the law of averages. I'm sure you have had trips where you played like crazy and got undercomped while you had trips where you didn't play as much and got over comped. They're looking for an average through out all your trips.

I've had a trip where I got food poisoned or a stomach flu the first night and only put an hour of gambling the whole trip. It didn't stop my friends and my SO to charge all their meals. I explained to my host what had happened from the start, and he assured me not to worry and don't worry about gambling. Sure enough, at the end of the trip, my host took care of all my food and Beverages and wished me well. He said because I have a history of consistency, they understand things happen and it won't hurt you. However, if there are many trips where I fleece them by not playing, I'm sure i'll get downgraded or get the boot. Just send the director an email explaining what had happened, I'm sure he/she will be understanding.
billryan
billryan
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August 14th, 2018 at 6:49:45 PM permalink
Have you tried speaking to your host? Having to buy a same day ticket shows an emergency occurred.
The difference between fiction and reality is that fiction is supposed to make sense.
Lovecomps
Lovecomps
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August 14th, 2018 at 7:02:17 PM permalink
He was hard to track down and I wasn't able to do so. I wonder if the new title means that he has much bigger fish that he deals with (although I''m probably at least a medium size player for downtown). I wound up paying for my food but didn't want to argue it since I knew my play had been way to low -something I checked with another host in the host area since my guy wasn't around.

Another kicker in the occasion: while my guy was hard to track down and didn't' show all that much interest a new host there approached me while I was playing and offered his services and free tournament entries at any time. Go figure.
The best things in life are not free.
SiegfriedRoy
SiegfriedRoy
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August 14th, 2018 at 7:13:44 PM permalink
It could very well mean that the Director is a temp fill until they assign the proper host to you. I can’t tell you how GN does it, but when my host from a CET property left, they assigned me a temp one until a couple of months later a permanent one was assigned to me. I still don’t know the reason why they didn’t keep the temp to be my host or find a permanent host in a hurry. It beats me. Anyhow, I am very happy with my current host.
Nathan
Nathan
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August 14th, 2018 at 7:27:48 PM permalink
Quote: Lovecomps

I just came back from an odd trip and am wondering if I've messed up my future comp status. These days I call the GN home. I had a good host but she's gone (I didn't ask why). My new guy is called a. "Director of Player Development", which sounds like someone who's higher up the totem pole and I'm also wondering about that.

Anyway, I came out on a very good comp offer (a free cruise) and got the usual limo and suite and 4 free days. I didn't justify it with my gambling and ADT though there were extenuating circumstances.

Day one: Massive flight delay. I got in at 10 PM and played one hour before I crashed.

Day two: 5 hours at my usual games and bets.

Day three: 2 hours of normal play and then I got a call about an emergency at home. I had to buy a same day ticket and there was no day 4.

I'll be the first to admit that I didn't uphold my unspoken end of the comp system but most of it was beyond my control. Do you think I'll be lowered on their system for this one bad trip (especially since I have no history with the new host, or whatever he is).



Emergencies happen and if the Casino doesn't understand that a call saying,"Dad is having a major heart attack and we are driving him to the hospital! Come ASAP!" Beats sitting up in a Casino playing games, then they are not a Casino that deserves your business.
In both The Hunger Games and in gambling, may the odds be ever in your favor. :D "Man Babes" #AxelFabulous "Olive oil is processed but it only has one ingredient, olive oil."-Even Bob, March 27/28th. :D The 2 year war is over! Woo-hoo! :D I sometimes speak in metaphors. ;) Remember this. ;) Crack the code. :D 8.9.13.25.14.1.13.5.9.19.14.1.20.8.1.14! :D "For about the 4096th time, let me offer a radical idea to those of you who don't like Nathan -- block her and don't visit Nathan's Corner. What is so complicated about it?" Wizard, August 21st. :D
SiegfriedRoy
SiegfriedRoy
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August 14th, 2018 at 7:42:18 PM permalink
Lovecomps,

If you believe your play doesn't warrant a Director, just talk to the host who came up to you and ask what he needs to do to make him the host. In all honesty, the Director is probably busy frying up bigger fish and won't have much time for you. He or she may take time to respond to you. It's true that a higher ranking host have more freedom and power to get you bigger and better things. However, they're not going to grant it to you unless you earn it.

If you have a host that's at or below your playing level, they can give you their undivided attention and will try please you.

About 10 years ago, I got assigned a upper-middle host at a strip casino. It took two or more days to get my emails returned and I've heard a lot of "based on your play" answers. However, after several years and my play getting much more premium, my old host started emailing me and promising me all sorts of things. I refused and stuck it out with the hotel and host I liked. I don't blame him. At that time, I was a small fish and he had to allocate his time accordingly. Lovecomp, you should seek out hosts within your level so that you're not "ignored."
Lovecomps
Lovecomps
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August 14th, 2018 at 7:57:37 PM permalink
Honestly, I don't know what level of play/bet size on table games warrants a director at the GN. May I ask what your level was when you were assigned that host? My playing level gets me nice suites, limo service, and cruise promos along with the usual tournament invitations.

I got the same "based on your play" spiel too. Like I said, the host that could have helped me and I had a relationship with was gone. Frankly, I'm more interested in being treated right (such as being responded to or helped promptly) than the title of the person who is my host. I was much more impressed with the new guy who was showing initiative.
The best things in life are not free.
SiegfriedRoy
SiegfriedRoy
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August 14th, 2018 at 9:43:48 PM permalink
I got assigned a host when I was a Gold for Mlife. For Total reward, they assigned me a host when I became a Diamond. May I ask what your average bet is and how many hours you play on a given weekend trip? Strip vs DT have a huge difference in level of play and what you get. However the GN tend to be closer to strip-like.
djatc
djatc
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August 15th, 2018 at 3:42:37 AM permalink
I rarely deal with hosts, but I think you're better off with a host that considers you a big fish than a senior host who sees you as the bottom-tier player on their client list. I ended up with a host at CET who deals with big players for some reason, when I barely make 7 stars every year. She is hard to get a hold of, and doesn't give me the feeling that she cares about my play at all, which is understandable.
"Man Babes" #AxelFabulous
Lovecomps
Lovecomps
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August 15th, 2018 at 11:48:35 AM permalink
I haven't been on the strip for years since it's become a big club scene, but that's another story.

After 5 trips to the GN, this last one notwithstanding, 4-5 hours a day (usually broken into two segments a day). I asked for a host at the end of the very first trip before I checked out.

BJ- $50 a hand on double deck and a 6 deck shoe, depending on which table is more available. On a double deck I'll drop it to $25 if the shoe is cold and up it to $100 on a rich shoe.

Craps-$25 on the line and placing/laying full odds. I also put $30 or $60 on the 6 and 8. Now and then I'll make a small hard way bet, two ways, with the crew. I'm never on any center bet.

No slots or goofy carnival games, ever.

I know that it would barely register on the strip but I always seem to be one of the biggest, if not the biggest, bettors on the crap table. In their 24K rewards program I'm a hair away from their 3rd level (Chairman) of 4.
The best things in life are not free.
SiegfriedRoy
SiegfriedRoy
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August 15th, 2018 at 12:40:01 PM permalink
I think those are all great plays and any mid-tier strip hotel would love your action, but you’d probably only get a free room for a night or two and maybe some food, but nothing to write home about. For DT, especially the GN, I think you’re getting well taken care of. I’d stick with the Nugget with a different host. Good luck.
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