Should I get a new host at the same property or gamble elsewhere?

Hi. I just came beck from a nice trip to the GN. One thing that I've noticed is that my host keeps getting cheaper with the comps when I check out. The offers are good and my play has increased (but not for the comps, just for fun). I'm wondering if I should get a different host at the same property (propty loyalty) or just go somewhere else. I don't think that there's anyplace worthwhile to change to downtown so that means the strip. My line is decent for Freemont Street at 15K. It could be a little higher but that amount is enough to serve it's purpose.

The suite we get hasn't changed but the limo is now a towncar and he's not picking up full RFB. It's not huge but it is ticking me off since, not to sound arrogant, I'm usually the heaviest player on the craps table on line bets and placing the numbers. I never bother with the middle of the table.

The third option, of course, is to have a chat with the current host but I don't think it will produce any results since I think the whole unit talks to each other.

What would you do?

(Also, I know that I can really increase my play by using an offesttng partner but I don't even want to bother with that waste of time).

Well, you said it yourself; you're not playing for comps, just for fun, so the stingier comps shouldn't bother you.

So, are you REALLY playing just for fun?

Regardless, maybe they're just trying to trim the fat a little after a mediocre year of market activity. I don't know if that would have any effect on them, though.

Quote: TigerWu

Well, you said it yourself; you're not playing for comps, just for fun, so the stingier comps shouldn't bother you.

So, are you REALLY playing just for fun?

Regardless, maybe they're just trying to trim the fat a little after a mediocre year of market activity. I don't know if that would have any effect on them, though.

It's for fun but the question remains of why I'm apparently not as valued as I once was- hence the original question.

I've found with hosts, there is nothing you can do to change their opinion of you or how much they give you. They may come through for you once in a while on a comp room or show tickets, but if they disappoint you on a regular basis, the trend will continue regardless.

I've had 3 different hosts and no matter what I did to show my appreciation, they always let me down. I would write letters complimenting them, post online reviews that were praising them or even go so far as to email them a thank you and CC their boss/HR department to get them acknowledged.

But they didn't seem to care or respond in kind, I would ask for help with something like show tickets or a Saturday comp room and it would be "Sorry, can't help you." Rather than destroy the relationship with bad reviews or a negative letter to a supervisor, I just stopped asking and went to other casinos. It seems when you are new to them, they are more willing to give.

So my advice, if GN isn't giving anything back to you, don't give anything more to them.

Quote: BedWetterBetter

I've found with hosts, there is nothing you can do to change their opinion of you or how much they give you. They may come through for you once in a while on a comp room or show tickets, but if they disappoint you on a regular basis, the trend will continue regardless.

I've had 3 different hosts and no matter what I did to show my appreciation, they always let me down. I would write letters complimenting them, post online reviews that were praising them or even go so far as to email them a thank you and CC their boss/HR department to get them acknowledged.

But they didn't seem to care or respond in kind, I would ask for help with something like show tickets or a Saturday comp room and it would be "Sorry, can't help you." Rather than destroy the relationship with bad reviews or a negative letter to a supervisor, I just stopped asking and went to other casinos. It seems when you are new to them, they are more willing to give.

So my advice, if GN isn't giving anything back to you, don't give anything more to them.

If I were a Host I'd focus more on my LOYAL Gamblers than NEW Gamblers. Maybe I have an unconventional Customer Service Idea, but that's how I would do it if I were a Host.

Quote: BedWetterBetter

I've had 3 different hosts and no matter what I did to show my appreciation, they always let me down. I would write letters complimenting them, post online reviews that were praising them or even go so far as to email them a thank you and CC their boss/HR department to get them acknowledged.

Were all 3 at the same place?