Lovecomps
Lovecomps
Joined: Aug 12, 2018
  • Threads: 43
  • Posts: 208
February 5th, 2019 at 11:03:34 AM permalink
Hi. I just came beck from a nice trip to the GN. One thing that I've noticed is that my host keeps getting cheaper with the comps when I check out. The offers are good and my play has increased (but not for the comps, just for fun). I'm wondering if I should get a different host at the same property (propty loyalty) or just go somewhere else. I don't think that there's anyplace worthwhile to change to downtown so that means the strip. My line is decent for Freemont Street at 15K. It could be a little higher but that amount is enough to serve it's purpose.

The suite we get hasn't changed but the limo is now a towncar and he's not picking up full RFB. It's not huge but it is ticking me off since, not to sound arrogant, I'm usually the heaviest player on the craps table on line bets and placing the numbers. I never bother with the middle of the table.

The third option, of course, is to have a chat with the current host but I don't think it will produce any results since I think the whole unit talks to each other.

What would you do?

(Also, I know that I can really increase my play by using an offesttng partner but I don't even want to bother with that waste of time).
The best things in life are not free.
TigerWu
TigerWu
Joined: May 23, 2016
  • Threads: 17
  • Posts: 3085
February 5th, 2019 at 11:19:58 AM permalink
Well, you said it yourself; you're not playing for comps, just for fun, so the stingier comps shouldn't bother you.

So, are you REALLY playing just for fun?

Regardless, maybe they're just trying to trim the fat a little after a mediocre year of market activity. I don't know if that would have any effect on them, though.
Lovecomps
Lovecomps
Joined: Aug 12, 2018
  • Threads: 43
  • Posts: 208
February 5th, 2019 at 7:42:16 PM permalink
Quote: TigerWu

Well, you said it yourself; you're not playing for comps, just for fun, so the stingier comps shouldn't bother you.

So, are you REALLY playing just for fun?

Regardless, maybe they're just trying to trim the fat a little after a mediocre year of market activity. I don't know if that would have any effect on them, though.



It's for fun but the question remains of why I'm apparently not as valued as I once was- hence the original question.
The best things in life are not free.
BedWetterBetter
BedWetterBetter
Joined: Oct 20, 2012
  • Threads: 26
  • Posts: 421
Thanks for this post from:
DeMango
February 5th, 2019 at 9:27:57 PM permalink
I've found with hosts, there is nothing you can do to change their opinion of you or how much they give you. They may come through for you once in a while on a comp room or show tickets, but if they disappoint you on a regular basis, the trend will continue regardless.

I've had 3 different hosts and no matter what I did to show my appreciation, they always let me down. I would write letters complimenting them, post online reviews that were praising them or even go so far as to email them a thank you and CC their boss/HR department to get them acknowledged.

But they didn't seem to care or respond in kind, I would ask for help with something like show tickets or a Saturday comp room and it would be "Sorry, can't help you." Rather than destroy the relationship with bad reviews or a negative letter to a supervisor, I just stopped asking and went to other casinos. It seems when you are new to them, they are more willing to give.

So my advice, if GN isn't giving anything back to you, don't give anything more to them.
Nathan
Nathan
Joined: Sep 2, 2016
  • Threads: 65
  • Posts: 3373
February 6th, 2019 at 3:49:56 AM permalink
Quote: BedWetterBetter

I've found with hosts, there is nothing you can do to change their opinion of you or how much they give you. They may come through for you once in a while on a comp room or show tickets, but if they disappoint you on a regular basis, the trend will continue regardless.

I've had 3 different hosts and no matter what I did to show my appreciation, they always let me down. I would write letters complimenting them, post online reviews that were praising them or even go so far as to email them a thank you and CC their boss/HR department to get them acknowledged.

But they didn't seem to care or respond in kind, I would ask for help with something like show tickets or a Saturday comp room and it would be "Sorry, can't help you." Rather than destroy the relationship with bad reviews or a negative letter to a supervisor, I just stopped asking and went to other casinos. It seems when you are new to them, they are more willing to give.

So my advice, if GN isn't giving anything back to you, don't give anything more to them.



If I were a Host I'd focus more on my LOYAL Gamblers than NEW Gamblers. Maybe I have an unconventional Customer Service Idea, but that's how I would do it if I were a Host.
In both The Hunger Games and in gambling, may the odds be ever in your favor. :D "Man Babes" #AxelFabulous "Olive oil is processed but it only has one ingredient, olive oil."-Even Bob, March 27/28th. :D The 2 year war is over! Woo-hoo! :D I sometimes speak in metaphors. ;) Remember this. ;) Crack the code. :D 8.9.13.25.14.1.13.5.9.19.14.1.20.8.1.14! :D "For about the 4096th time, let me offer a radical idea to those of you who don't like Nathan -- block her and don't visit Nathan's Corner. What is so complicated about it?" Wizard, August 21st. :D
Lovecomps
Lovecomps
Joined: Aug 12, 2018
  • Threads: 43
  • Posts: 208
February 6th, 2019 at 9:23:04 AM permalink
Quote: BedWetterBetter



I've had 3 different hosts and no matter what I did to show my appreciation, they always let me down. I would write letters complimenting them, post online reviews that were praising them or even go so far as to email them a thank you and CC their boss/HR department to get them acknowledged.



Were all 3 at the same place?
The best things in life are not free.

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