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53 members have voted
Quote: WizardThis thread was inspired by the thread craps dealers are meanies. However, I think there is competition for the meanest and rudest "dealers" in the casino. Who do you think are are the most ornery?
It's so hard to pick just one! I think a lot of it depends on the casino. I have found a disproportional number of asian game dealers to be unfriendly, but I have also come across a few exceptional ones, notably the one who taught me Pai Gow Poker a few months ago.
I really like the idea of this thread though, I think we will get a lot of great stories from it as well.
I now just try and say "its embarrassing that you dont even know anything about a game you are paid to manage".
And they always fucking point and tut when a pair plus hand comes in, so I do it and point to the ante when a pair plus hand doesnt come in.
Getting quite irrate now thinking about these morons. Can you tell I have been there tonight?
....
And relax :-)
The option 'Asian game dealers' does NOT necessarily mean dealers who are Asian.
I have met only two dealers who were so rude and/or out of line that I remember them and continue to retell the stories.
As it happens, both were Asian female poker dealers, and both were dealing tournaments at the time. I have therefore voted "Poker".
I believe it is the luck of the draw.
Quote: WizardofEnglandAnd they always fucking point and tut when a pair plus hand comes in, so I do it and point to the ante when a pair plus hand doesnt come in.
Watch the language please.
Quote: WizardWatch the language please.
Sorry, had a bad night and the last dealer was a right tool
Quote: NicksGamingStuffIt is a bit racist, but Asian women dealers in my experience have been the most unfriendly. .
Without a doubt for me its Asian women. No matter what
they're dealing. I always get called a racist when I say this.
So what, am I supposed to pretend its not the way it is?
Asian women dealers have 'attitude' if you're not Asian,
you can cut it with a knife.
the same, 7 years. Stressful jobs dealing with the public.
Quote: EvenBobWithout a doubt for me its Asian women. No matter what
they're dealing. I always get called a racist when I say this.
So what, am I supposed to pretend its not the way it is?
Asian women dealers have 'attitude' if you're not Asian,
you can cut it with a knife.
I don't play baccarat or other Asian-marketed games, so I can't speak to how common it is to actually be treated in a racially insensitive manner (aka being treated differently because you're a white player at an "Asian" game) by dealers of those games.
But with blackjack (I don't recall many female Asian craps dealers) I think Bob can have a point without it being racially biased. I think there are a lot of factors involved:
*I'm a relatively young, white, male player. If you're older, Asian, and female we probably just have less in common to talk about. Of course she might be a huge college football fan like me, or I might love her favorite author, but both of us are unlikely to find those points of common interest in a short time.
*The fact that the dealer is a woman just suggests certain demographic things. Those things further suggest the gig is more likely to be a career and not a fun short-term job, and hence something to take more seriously. I predict young party pit Asian females at hip casinos don't have the attitude issues Bob has described.
*The dealer just may not have great language skills. Her attitude and intelligence may be fine, but it may just be tedious trying to make conversation.
Asian table games (white, Asian or whatever) dealers also tend to be very friendly, especially to a young white male like myself. Poker dealers work for tips directly, so most of them are pretty good. I would say in general, strip casinos have the rudest dealers (Cosmopolitan excluded completely, Caesars casinos mostly excluded). Hollywood Casino in Lawrenceburg, IN has the rudest dealers overall of anywhere I've played in the Midwest. Bellagio blackjack dealers are probably the worst.
So I guess Blackjack would get my vote, but only because I can't think of any game where they are generally rude.
Quote: NicksGamingStuffIt is a bit racist, but Asian women dealers in my experience have been the most unfriendly. The nicest dealers have been in their early twenties regardless of race. I guess those are not burnt out yet.
In my opinion, the Asian men are worse than the Asian women. I do agree that the younger dealers tend to be friendlier.
Quote: WizardIn my opinion, the Asian men are worse than the Asian women. .
I've not experienced many Asian male dealers, but
male players are usually unfriendly, so it makes
sense. Many Asian women dealers are friendly
with Asian players and treat the white players like
they have a wad of dog crap on the bottom of their
shoe. Its a general prejudice in Asia against whites
thats been around forever. We're on inferior race to
them.
As management i understand the speed thing...but come on, it is not enjoyable. There is a pace that is good for both parties. My dealers are instructed not to give unsolicited advice. All my dealers must pass a common Basic Stategy test. We do this so that players that are new to the games are able to learn the game and enjoy it better.( it never fails when a new player asks "should i hit my 13 against your 6"..and the dealer tells them"no" and has to explain it them, the sdealers always make hands then. lol)
Okay, someone asked about players...where do i start. lol. Most players are friendly and are very easy to deal to. On the other hand, the Fun Drunk is better than the Rude non drinker, the Rude Drunk is worse than the player who hasn't said a word to a dealer since Nixon was in office, Bachelor and Bachelorate parties should stay at the bar or club, and the best people to deal to.....MIDDLE AGE anyone. These people are great they like to have fun, don't sweat the money real bad and are usally not bad tippers.(of course all the above become the best when they are great tippers.)
Quote: ShiftyRickythe Rude Drunk is worse than the player who hasn't said a word to a dealer since Nixon was in office,
Why is that. I was in the bar business and I
loved customers who never talked. Drunks
are the worst, they're unpredictable.
You may have read that wrong Bob. Ricky is saying good drunk > grumpy sober and separately super quiet guy > bad drunk. So I think you're in agreement that bad drunks are bad :)Quote: EvenBobWhy is that. I was in the bar business and I
loved customers who never talked. Drunks
are the worst, they're unpredictable.
I agree that with Asian dealers, it's luck of the draw. Being half-Asian, maybe I get a little bit of slack. However, the Filipino woman at Main Street who dealt Pai Gow Poker takes the cake. So talkative and interested in her table, she stuck around talking for 10 extra minutes before she even took her break after her relief arrived. She was raking in the tokes that night.
-B
I have been behind the bar as well, and would agree with you in that job, but dealing, sometimes you sit on dead tables for a while and a while the player may not say anything to you...it's nice to be doing something. plus, it's like a contest between dealers, who can make that player talk or smile..or hell get pissed. lol.
I am just not a big fan of being cussed out for doing my job. With that said I know that i am in the customer service industry and it comes with that, but c-mon man...i don't come throw crap at you while your flipping burgers.
I will add that, my casino has the biggest bar and only dance club in the city, so we get all the drunks. Oh yeah, my pit is right next to the bar too.
And that's it, that I can remember, going back as far as I can remember, to '91 or so. Narc is the only dealer I actively stay away from. Otherwise, I almost always have a good relationship with dealers, regardless of where I go. I pretty much get along with everyone, though. I think it's a knack I have.
Quote: MoscaMan, it must be just me. But I rarely run across a rude dealer. Not that I haven't had them, but it's really, really rare.
I have to agree here. Either I've just had great luck or I'm really tolerant. I've gambled a lot in my home state and a lot in Vegas and the worst dealer I can remember was at one of my local Indian casinos. A BJ dealer who was a guy probably in his early twenties, who was a goth stereotype personified. Weird hair with awkward long parts spiked in weird directions, piercings, tattoos, and didn't say a GD word the whole 30 minutes I was playing his table. This may not qualify as "rude," but it was in stark contrast to most dealers who try to add to the experience...he was detracting from it.
Other than that all I can remember is dealers who range from "okay" to "great."
It's probably unfair to lump all the Asians together. IMO, South Asians tend to be more gregarious(married to a Filapina). There's a very nice Japanese woman at the MSS craps table. Miko was very pleasant, vocally appreciative for tokes, and, after I'd blown through about $400, actually warned me off with a shake of the head when I came sniffing around for more punishment, letting me know the table was still cold. Also the tallest Japanese female I've ever met, damn near six feet tall.Quote: toastcmuI voted for the carnival games - the few times I've played 3cp or LIR, I get a dealer who just wants to deal, not make any small talk, and burn through as many hands and my money as possible.
I agree that with Asian dealers, it's luck of the draw. Being half-Asian, maybe I get a little bit of slack. However, the Filipino woman at Main Street who dealt Pai Gow Poker takes the cake. So talkative and interested in her table, she stuck around talking for 10 extra minutes before she even took her break after her relief arrived. She was raking in the tokes that night.
-B
On the other hand, I've found that the majority of Koreans, male or female, tend to be the most po'faced and pushy of the Asians, especially when they think they're in charge.
Quote: PeteMIt's probably unfair to lump all the Asians together.
China, Korea, Vietnam, Laos, Japan
Cambodia, Thailand, Philippines, Burma,
Indonesia, Malaysia are generally the
countries we consider Asian.
Thanks for the geography lesson. I'm sure you understood my point.Quote: EvenBobChina, Korea, Vietnam, Laos, Japan
Cambodia, Thailand, Philippines, Burma,
Indonesia, Malaysia are generally the
countries we consider Asian.
Japanese don't support gambling generally.
China, Vietnam, Korea and Indonesia are
well represented as dealers, however.
Quote: winmonkeyspit3It bothers me a little bit when I come across a dealer with weak language skills. I respect them for finding work, especially as a dealer which provides a decent salary and opportunities to move up, but I just feel that in that profession you have a certain expectation to interact with the customers, at least a little bit, to enhance their experience, if that is so desired by the player. Most everyone (unless a card counter perhaps) likes to hear the "good luck on your ace, nice pull, etc." as they are playing. If nothing else at least smile and be pleasant, but don't sit there like a brick wall.
I agree. Last trip my brother wanted to play 3CP, so I said "what the heck" and joined him. We were alone at the table with a late 20s female dealer from Vietnam. She did a a fine job, and was pleasant, but you could tell she was struggling with the small talk. When she found out we were twins that's all she talked about for 15 minutes. I'd have left 20 minutes before I did, but she was dealing me great cards and I was recouping some earlier losses.
Took him a long time to learn English.
I too expect dealers to speak English but its not always what you encounter. Just as a bartender may only be able to speak Drink Names plus Restroom.
To me, the rudest dealers are toke hustlers. This generally takes two forms: the dealer who complains about you "not playing the right way" (e.g., you didn't play the -7% sucker bet so they didn't get an outrageous 20% toke when you hit the longshot bonus payout), and the dealer who treats you rudely because you're winning and not toking a large enough amount relative to your win. The former category are obnoxious but ultimately tolerable; dealing with them is simply part of the game sometimes. The latter group are absolutely awful!
Consider a scenario where a table is filled with table-minimum bettors. Six of the players at the table are toking a combined $30/hour, while a seventh player (who is betting table max at 100x the table minimum) is toking $30/hour all by themselves. The dealer is making an additional $60 an hour (not bad!), half of which is directly a result of this seventh, table-max player, but since the toke rate is so small in relation to his average wager (6x the toke amount of the table min bettors, but 100x the wager), he is seen as a stiff by the dealer (who then openly talks bad about the player when they leave the table). The amount of work done by the dealer is the same as if the seventh player was also betting the minimum, but since he's betting big, the dealer feels entitled to a larger portion of their money! I'm all for taking care of the crew (within reason), but these people get my vote for the rudest dealers in the casino.
Placing a pass bet for the dealers as I scored passes made no difference. finally just took my chips and left.
I had played there before and never had that trouble. Perhaps it was because it was three young guys more concerned with looking at the gals than the game. Though, every table crew always takes time to look at the gals passing by and there's nothing wrong with that.
I've had crews not only take a moment to watch the girls walk by, but made sure all the players knew to watch the parade.Quote: AlanMendelson...every table crew always takes time to look at the gals passing by and there's nothing wrong with that.
As for the dealers pressing the sucker bets with the high payout on you, that's their job. And, in terms of variance, it is the "best" game. If you are a casual gambler going to play for an hour, and there to have a good time, I would encourage the sucker bets because at least you have a decent chance of walking away with some significant money and get a thrill. I mean that most gamblers who are there for entertainment are there to waste a little money and perhaps win a jackpot. 90% of people at the casino on a weekend night are probably there with a budget of $100 or less and are just churning away their budget at a slot machine or a table game that they don't understand the rules to. So have them put the money on the high advantage bet and maybe they'll leave lucky.
You could be right but I think the defining factor is the boxman. Dealers are as rude as the boxman allows.
>As for the dealers pressing the sucker bets with the high payout on you, that's their job.
That is a part of their job ... the stick's patter emphasizes the sucker bets. "It came easy, bet it hard" Remember, however, that it is merely a part of the job. The Dealer usually recommends a Field Bet to the neophyte.
>I would encourage the sucker bets because you have a decent chance of walking away with some significant money and a thrill.
Hear!Hear!! Too many people on this board will carry the math out to four decimal places before they decide which is the better bet.
Many of the bettors are sloshed or slightly sloshed and on their way to getting more liberally sloshed, its a "fun night" and they left their slide rule at home so they can't do that four decimal places stuff anyway. They are not there to get maximum "utility" out of anything; they are there to get maximum fun out their bankroll and whatever broad they either brought with them or have so far encountered. If they had brought the slide rule, they might stay at the table for an hour of PL and Full Odds, but with the broad they are only going to stay for half an hour of sucker bets. They are going to leave with full pockets or empty pockets but no darn slide rule and no darn memory of making sensible bets. Right now they want to have fun. They will deal with aspirin tablets and each other's names later.
I've made the argument before that casual gamblers would likely enjoy their experience more by placing high-variance wagers, but I disagree with nearly everything else you said. Let's say you're playing "Fleece 'em Poker" and you didn't put any action on the -8% "Money Burner" side bet. A lot of dealers will openly chastise you at the table for not playing the bet because you "wasted" the big payoff when all those other poor saps are dutifully handing their cheques over after a few seconds escrow on the layout, patiently waiting and dreaming about the day that they'll hit that same hand.Quote: boymimboAs for the dealers pressing the sucker bets with the high payout on you, that's their job. And, in terms of variance, it is the "best" game. If you are a casual gambler going to play for an hour, and there to have a good time, I would encourage the sucker bets because at least you have a decent chance of walking away with some significant money and get a thrill. I mean that most gamblers who are there for entertainment are there to waste a little money and perhaps win a jackpot. 90% of people at the casino on a weekend night are probably there with a budget of $100 or less and are just churning away their budget at a slot machine or a table game that they don't understand the rules to. So have them put the money on the high advantage bet and maybe they'll leave lucky.
You propose that these dealers are somehow fulfilling some sort of professional duty by encouraging players to wager on bets that are the most damaging to them, but then you go even further to suggest that this may be some sort of altruistic move to help gamblers enjoy gambling more! The fact is that the vast majority of this type of dealer has one thing in mind: this jerk doesn't bet the Money Burner, so I don't get an unrealistically massive toke when he finally hits a big bonus hand.
ROTFLQuote: LonesomeGamblerLet's say you're playing "Fleece 'em Poker" and you didn't put any action on the -8% "Money Burner" side bet.
Culturally speaking, asian's overall (especially the Japenese or Chinese in my opinion) have a lot of loyalty to their employers. That would be the casino obviously ...so they might have a tendency to be a little unfreindly to the average player...they see the player as someone trying to take money from their employers and feel it's there job to protect the cash. Taj Mahal in AC seems to have a lot of this from my observation. Just a thought...but there might be something to it.
Quote: AlanMendelson
I had played there before and never had that trouble. Perhaps it was because it was three young guys more concerned with looking at the gals than the game. Though, every table crew always takes time to look at the gals passing by and there's nothing wrong with that.
I'd like to think that in general I'm a much better craps dealer than anything else. Blackjack is simply boring for me, and I don't think I hide it well. I rarely get to deal the carny games on a regular basis. Craps though is my game of choice when I play, so that's part of it. It's more dynamic and exciting so I'm generally in a better mood.
But where I work, there isn't much of a game most of the time, so it can still get boring. But again most of the time I'm engaged into that game. I can actually soft hustle some bets out of people. Once a guy threw in $5 chip said all the hardways, the base was getting ready to hand off a dollar (because he knew the guy was betting just one) I asked "Heavy what?" and he said 8 (his point).
Just the other day it was late at night, this young girl game to the table and asking if she should play this or a slot machine with her $9. I said well a higher denom. machine will eat your money rather quickly, while penny slots you won't win much. I convinced her to shoot the dice (only player) and she managed to climb up to $25 bucks before losing it.
And when I see a hot girl walk by, then behind me, and I see the guy checking her out, I'll make a joke that if I can't look, you can't look. They usually get a chuckle. And once there was this gorgeous blonde in an orange dress walk by the craps table. I said to the crew "Orange is my new favorite color." They got a laugh, but I don't think the players heard or knew what I meant.
Quote: vendman1As someone who has Asians from several different countries in my immediate family (including my son)...let me try to shed a little light on why Asian dealers might be the rudest (women especially), and yes I realized generalizations are dangerous. But they are sometimes Generally :) true.
Culturally speaking, asian's overall (especially the Japenese or Chinese in my opinion) have a lot of loyalty to their employers. That would be the casino obviously ...so they might have a tendency to be a little unfreindly to the average player...they see the player as someone trying to take money from their employers and feel it's there job to protect the cash. Taj Mahal in AC seems to have a lot of this from my observation. Just a thought...but there might be something to it.
I am the opposite, I tell the players that I want them to win because the casino does not share its profits with me. Some players when losing badly say I am cheating them so I will get a cut. I tell them if dealers got a cut of the casino profits we would be driving mercedes and I would not be living in an apartment.
In most casinos young attractive passersby are fair game for invitations. If you can actually get some sweet young thing to play and teach her a bit about the game as well as having her wind up in the plus column it makes the whole table happy and probably brings in far more money from the men who stay longer hoping more sweet young things will join them.
Quote: CrapsForeverOnce I saw these loser dealers today...I knew the day was not going to go well.
If you knew it, why didn't you save your money and stay away until the "good" dealers showed up?
Regarding saving my money by not playing due to the "bad" dealers; it's really hard to stay away from the Craps table knowing your total driving for the day consists of 6 hours, 400 miles roundtrip on a day trip with the sole purpose of playing Craps on a boat. For what it's worth, during a particular bad period today of the dealers COMPLAINING and BEGGING for tips, I left to play Blackjack and I HATE playing Blackjack.
I have been doing a lot of thinking since my post that I found Asian dealers to be especially rude, and have decided that I should retract that statement. I have had old male Caucasian dealers be very rude, but I have also had some be very friendly. I've had asian dealers that were awful, but I've also found some to be personable. I do find young dealers (21-30) to be the most friendly, both male and female.
Wow. I had a similarly unpleasant experience on the old Palm Beach Princess out of Riviera Beach, FL: The crew were treated so badly that they had nothing to lose by complaining. Cocktail servers had to pay for drinks and hope for tips... often ending a voyage in the red.Quote: CrapsForeverknowing your total driving for the day consists of 6 hours, 400 miles roundtrip on a day trip with the sole purpose of playing Craps on a boat. For what it's worth, during a particular bad period today of the dealers COMPLAINING and BEGGING for tips, I left to play Blackjack and I HATE playing Blackjack.
Once someone fell off his craps stool and hit his head hard. They stopped the gambling and returned to port to put him on an ambulance so I felt short changed by the truncated voyage only to learn later that they let the morning passengers stay on board for a free evening cruise as well.
Quote: FleaStiffWow. I had a similarly unpleasant experience on the old Palm Beach Princess out of Riviera Beach, FL.
The Black Diamonds Casino boat (formerly Palm Beach Princess cruise) should start running out of Port of West Palm Beach by June 1.
Right now all I've heard is that the boat failed to get refurbished in time for the scheduled sea-trials that were supposed to have taken place in march.
Quote: NicksGamingStuffIt is a bit racist, but Asian women dealers in my experience have been the most unfriendly. The nicest dealers have been in their early twenties regardless of race. I guess those are not burnt out yet.
I have been reading this post with great interest and while I can't argue with players experiences with Asian dealers I do politely disagree. One of the absent factors is are the players who have voted for Asian dealers AP's. While I play obviously my goal is to come out ahead but I also enjoy the playing experience. I have been told I am a very personable individual. I make some small talk, give a few tokes and the dealer is on myside. Yes I know! this has no bearing on the results of the game but it makes the experience enjoyable and is great cover. I have no problems with Asian dealers and if we are going to put them on the list lets also put some of the other ethnic groups.
olds doing the cash register at Terrible's Breakfast buffet a few
years ago. She might already be in the "Rude Hall of Shame"
somewhere... ... ...