http://www.usatoday.com/story/news/nation/2016/11/02/woman-denied-slot-machine-win/93206170/
Really? Nothing?Quote: sabreHopefully she'll get what she deserves in the end. Which is nothing.
Her lawyer thinks otherwise:
Seems reasonable to me. Saves face all the way around...Quote:Bookman contacted an attorney, Alan Ripka, who says she should at least be entitled to the machine's maximum pay out of $6,500.
Things similar to malfunctions, painters paint your house instead of a neighboring house while you're away, and you have to pay them. An atm does not dispense your money, yet, the money is taken from your account, with no recourse.
I have witnessed TWO so-called malfunctions on small hundred dollar jackpots and the people were shafted! The wins were legitimate, the only thing that appeared to malfunction was them being awarded credits.
Another malfunction at Mahoning Valley Race Course
https://wizardofvegas.com/forum/gambling/slots/26626-another-malfunction-at-mahoning-valley-race-course/2/
That article says her alleged win was $42,949,672.76. That is 4,294,967,276 pennies.
2^32 = 4,294,967,296. That is 20 more than what she won.
What likely happened is she had a balance a little over zero. Then something strange happened and somehow her balance should have been -20. Maybe she made a bet more than her balance somehow.
A common way to store a number on a computer, which is never supposed to go negative, is with an unsigned integer. These integer commonly have a maximum size of 32 bits, or 4,294,967,296. What happens if you try to store a negative number in them is they wrap around. 0-1 = 4,294,967,295.
What will likely happen, if she is smart, is she will get an attorney to argue the machine didn't "malfunction" but did exactly what the programmers told it to do. It will get settled out of court for something more than a steak dinner. Around a million would be my guess.
Quote: RomesWouldn't the argument be that it wasn't supposed to let her bet more than her balance though, in order to get the wrap around effect? Wouldn't that be the malfunction?
Yes, of course. If I were on a jury I would easily take the casino's side. However, a jury might not be people like me. They might be people seeing a struggling single mom vs. a greedy casino or slot machine maker worth hundreds of millions. Such a case may not be decided on facts but in the jury selection. That is why I think whoever she sues will be nervous and settle.
Thanks for that 32 bit explanation. Makes a LOT of sense.
Quote: RomesWouldn't the argument be that it wasn't supposed to let her bet more than her balance though, in order to get the wrap around effect? Wouldn't that be the malfunction?
Point and counterpoint. Perhaps that particular game does allow it although i dont think so
There r some machines that allow a wager at the last amount bet when u cash out with less than that wager still in the machine. So lets say u bet $2 and after that win have $1 in the slot u get the option of wagering $1 at the $2 level or cashing out
The most ANY player can EVER win on that machine is $6500.
Obviously then, as the $42M is well above the maximum possible win, the machine malfunctioned.
No way is she entitled to $42M.
The casino could, as a show of good will and to help staunch a flood of negative publicity, offer her $6500, a steak dinner, and some freeplay.
If you really wanted to argue it, it could be argued that the machine did not malfunction and performed exactly as the code was written. If the machine was put back into the exact same circumstances as it was when the lady supposedly hit for $42M+, would it trigger the same payout? If so, it was not a malfunction. I'm not talking about the programmers' intention, but what the code is set to do.
If on the other hand, there was a power spike which fried one of the units in the machine (can that even happen?) or a drink spilled which broke a piece in the machine or something like that, and that caused the $42M+ payout, then that'd obviously be a malfunction.
http://errors.wikia.com/wiki/Kill_screen
Quote: IbeatyouracesMaybe it's because of the old arcade glitch that caused malfunctions on level 256 like the kill screens on Pac-Man, Galaga, Donkey Kong and a few others...
http://errors.wikia.com/wiki/Kill_screen
Watch the documentary King of Kong, Fistful of quarters. Very entertaining and humorous.
Quote: IbeatyouracesMaybe it's because of the old arcade glitch that caused malfunctions on level 256 like the kill screens on Pac-Man, Galaga, Donkey Kong and a few others...
http://errors.wikia.com/wiki/Kill_screen
The same bug except that bug was based on an 8-bit integer, whose range is 0 to 255. These day there isn't such a memory shortage so 64-bit integers are the norm.
Quote: onenickelmiracleWatch the documentary King of Kong, Fistful of quarters. Very entertaining and humorous.
I have. That's where I learned about the kill screens.
Quote: RSIf you really wanted to argue it, it could be argued that the machine did not malfunction and performed exactly as the code was written. If the machine was put back into the exact same circumstances as it was when the lady supposedly hit for $42M+, would it trigger the same payout? If so, it was not a malfunction. I'm not talking about the programmers' intention, but what the code is set to do.
If she finds a competent attorney, I'm sure he will argue exactly that. In other words, it was a human error, not the machine. The point has some merit too. I would still find in favor of the casino, as I think most here, but I doubt they would cull a jury from WoV members.
Quote: WizardThe same bug except that bug was based on an 8-bit integer, whose range is 0 to 255. These day there isn't such a memory shortage so 64-bit integers are the norm.
I'm certain of that. These days, glitches can be found in any type of "video game." You guys should watch how speed runners and TAS (Tool Assisted Speed run) destroy them. Even brand new games. These guys are good!
Quote: RSAFAIK, the "maximum payout" on machines is NOT the maximum payout, although I could be mistaken.
If you really wanted to argue it, it could be argued that the machine did not malfunction and performed exactly as the code was written.
Yes, many machines can pay more than the topline jackpot on a particular game because of bonus rounds.
I have very mixed opinions on this subject. What is a malfunction? As RS said, is it a malfunction if the machines does exactly what is was instructed to? I think in this case it was just a software bug and the player did not hit anything that qualify's her for a big payout.
Had the computer showed winning jackpots symbols, even if that was not the intention, I would argue to pay her for whatever the symbols paid based on the paytable because that was how it was programmed.
I would love to be in the position of having the three Megabucks symbols line up even if they claimed it to be a malfunction. I believe I could convince a jury that computer software is "instructions", and the machine followed the instructions that it was given and therefore it is not a malfunction. It may be an unintended consequence, but not a malfunction.
I disagree with Mike on this particular lady's case. I don't think she will get a big settlement. I think they will end up settling on the top prize of the machine which I think was around $6500.
Since a malfunction voids a win even a win below what you should have gotten, couldn't they just take back the whole win because it's a malfunction?
My point is, in such a case, the casino would probably give the player the legal amount even with such a malfunction. But the casino being able to decide which malfunction they are going to act on seems bogus.
In other words, if you won $500 but only got a $100, they probably would make up the difference. But of course, they don't want to honor every malfunction. But that makes it arbitrary to me, not law.
The story of this woman's experience is poorly written. What symbols were on the pay line and what would the correct payoff be? That is the salient question. Everything else is just trying to get something for nothing. And the fact that the lady was unemployed is also irrelevant. But to be unemployed and playing slots machines in a casino?
Quote: WizardWhat will likely happen, if she is smart, is she will get an attorney to argue the machine didn't "malfunction" but did exactly what the programmers told it to do. It will get settled out of court for something more than a steak dinner. Around a million would be my guess.
If that were the case, the liability would be on the manufacturer of the machine or the regulator that approved it, both of which represented the max payout as $6500 to the casino when the machine was sold.
Quote: GreasyjohnIf there were a glitch at your bank and you deposited $10 and the bank accidently printed out that you made a $10,000 deposit, would you be entitled to the extra $9,990? Of course not.
If someone make a deposit at a bank and walk away with a receipt from the bank that says they deposited $10,000, it really should take extraordinary evidence for the bank to be able to drop the deposited amount down to $10.
Whilst most people here look at the figure of $42M and acknowledge it was almost certainly a glitch/bug, the burden really should be on the casino to prove it was a malfunction.
The burden of trying to prove anything technical to an audience of disinterested laymen is always difficult so I am guessing the casino will end up trying to settle.
That said IANAL so who knows what will happen.
No way in hell will the aggrieved slot player get a fourty-two million dollar award via trial or abitration.
As for your bank example: aren't all of the moves of tellers recorded on video and preserved for awhile by the bank?
If so, that would provide clear and convincing proof: either it shows a customer depositing that amount, or it doesn't.
Quote: billryanBut she is unemployed. Someone start a GoFundMe for the poor dear.
Unemployed does not necessarily mean without funds. She Could b getting unemployment or child support.
Quote: darkozUnemployed does not necessarily mean without funds. She Could b getting unemployment or child support.
or have 19 million in the bank and chooses to not work. I love how people just jump to conclusions.
Quote: GWAEor have 19 million in the bank and chooses to not work. I love how people just jump to conclusions.
Exactly. Although no one who patronizes resorts world casino has millions lol
Quote: DRichI disagree with Mike on this particular lady's case. I don't think she will get a big settlement. I think they will end up settling on the top prize of the machine which I think was around $6500.
Another poster said that was all she was asking for, in which case I agree she will get that. I think she would get a lot more if her attorneys were more aggressive.
Quote: GWAEor have 19 million in the bank and chooses to not work. I love how people just jump to conclusions.
If people are rich and do not have to work they are never referred to as "unemployed."
Quote: WizardAnother poster said that was all she was asking for, in which case I agree she will get that. I think she would get a lot more if her attorneys were more aggressive.
Under what legal theory?
Clearly there is no contractual breach: the machine clearly stated that a malfunction voids all pays, and the stated pay table shows the highest possible payout: 6500.
Nor is there a tort claim; inter alia I see no damages to her caused by the malfunction.
This is unlike the situation in, let's say, a 737 where the flight computer malfunctions, shows false readings, the pilot reasonably relies upon it and then crashes because of it.
Quote: MrVUnder what legal theory?
Clearly there is no contractual breach: the machine clearly stated that a malfunction voids all pays, and the stated pay table shows the highest possible payout: 6500.
Nor is there a tort claim; inter alia I see no damages to her caused by the malfunction.
This is unlike the situation in, let's say, a 737 where the flight computer malfunctions, shows false readings, the pilot reasonably relies upon it and then crashes because of it.
Read earlier in the thread. It can be argued it was not a malfunction, but acted exactly how the code was programmed to run the game. Certainly the $42M was not an intended outcome from the programmers or game developer, but that's not necessary. A programming error is a human error, not a malfunction. (Although, I'm not sure how malfunction is defined.)
Like I said earlier, just because the highest payout listed may be $6500, that doesn't mean the max payout is necessarily $6500, due to bonus rounds. $6500 would represent a maximum payout on a single line, not a single wager. If it's a single line game without bonus rounds, like a double diamond mechanical reel, then that's different, since the top payout is the maximum payout for a single wager. But considering it says she won $2.25 or something, I'm thinking it's a video reel with multiple lines and bonus rounds.
Quote: WizardQuote: RomesWouldn't the argument be that it wasn't supposed to let her bet more than her balance though, in order to get the wrap around effect? Wouldn't that be the malfunction?
Yes, of course. If I were on a jury I would easily take the casino's side. However, a jury might not be people like me. They might be people seeing a struggling single mom vs. a greedy casino or slot machine maker worth hundreds of millions. Such a case may not be decided on facts but in the jury selection. That is why I think whoever she sues will be nervous and settle.
Even more than that, it is going to cost a non-zero amount of money and time for the casino to defend the case, so they may settle for some amount less than they think they could end up paying in fees. You also mention the jury, so there is a bit of an unknown when it comes to what the jury pool would look like. Quite possible the casino settles for some amount more than a steak dinner...at least it's a known amount.
Quote: darkozQuote: RomesWouldn't the argument be that it wasn't supposed to let her bet more than her balance though, in order to get the wrap around effect? Wouldn't that be the malfunction?
Point and counterpoint. Perhaps that particular game does allow it although i dont think so
There r some machines that allow a wager at the last amount bet when u cash out with less than that wager still in the machine. So lets say u bet $2 and after that win have $1 in the slot u get the option of wagering $1 at the $2 level or cashing out
Are you talking about machines with the, 'Wager Saver,' feature? Those are totally different, there is some wheel that comes up with the green portion (play again) representative more-or-less (possibly exactly) of the amount of money you have relative to the desired bet. If it lands in the green, you get another spin at the original bet level, if it lands in the white, you have 0 credits.
Quote: GreasyjohnIf people are rich and do not have to work they are never referred to as "unemployed."
I am not "rich," but I do frequently refer to myself as being "delightfully unemployed," as a reference to being retired and not choosing to work for any income.
Let's not compare gambling and casinos to anything else. It's not like anything else. They are designed to do nothing but take money from people, now under the guise of entertainment.Quote: MrVUnder what legal theory?
Clearly there is no contractual breach: the machine clearly stated that a malfunction voids all pays, and the stated pay table shows the highest possible payout: 6500.
Nor is there a tort claim; inter alia I see no damages to her caused by the malfunction.
This is unlike the situation in, let's say, a 737 where the flight computer malfunctions, shows false readings, the pilot reasonably relies upon it and then crashes because of it.
There's emotional damage IMO.
They should have to operate at a much higher standard. They should be punished for this to help insure it doesn't keep happening for whatever reason. IMO People unknowingly get cheated hundreds of thousands per year from underpaying machines. They originally claimed people were mistaking. A lady was getting cheated often enough that she filmed it. Others noticed the same thing. What happened when she showed them the video? They yelled at her saying, she can't do that. They claimed it wasn't anything to worry about.
Even rich guys will bend over to pick up a penny off the sidewalk.
Quote: NathanThey should just pay the woman the $6500. People are dropping $10,000 bets constantly. They will have gotten back that $6500 and more with a single $10,000 bet.
Nobody is dropping $10,000 a bet at this place. It's a racing with fake table e games and video lottery machines.
Quote: billryanNobody is dropping $10,000 a bet at this place. It's a racing with fake table e games and video lottery machines.
Correct, but I think it's one the highest grossing casino/racinos in the country. The net win was $69.7M last month over 5548 machines. $6500 is 5 minutes of profit for them. They can afford it if they felt like it. It is probably worth more than $6500 in PR value. A steak dinner was a joke.