Wizard
Administrator
Wizard
  • Threads: 1496
  • Posts: 26619
Joined: Oct 14, 2009
April 14th, 2015 at 7:41:25 PM permalink
In what I'll call part 1, forum member teliot warned us of extremely fishy results in 50-play jacks or better in this post: Amigotechs Online Gaming Solutions Warning. Amigotechs told me it was due to a software bug. I filed it under "reasonable doubt" and didn't add them to my Online casino blacklist.

Fast forward over three years and another player issued a similar complaint at The Pogg. This is enough to add them to my blacklist, at least temporarily.

For now, I think my readers deserve a fair warning before they play any Internet casino using Amigotechs software.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
thepogg
thepogg
  • Threads: 0
  • Posts: 18
Joined: Apr 7, 2012
April 16th, 2015 at 5:47:48 AM permalink
I just wanted to quickly follow-up on this and say that Amigotechs have been in contact and are reaching out to the player to arrange repayment of the lost funds. They claim they are investigation the cause of this issue.
Wizard
Administrator
Wizard
  • Threads: 1496
  • Posts: 26619
Joined: Oct 14, 2009
April 16th, 2015 at 6:43:25 AM permalink
Quote: thepogg

I just wanted to quickly follow-up on this and say that Amigotechs have been in contact and are reaching out to the player to arrange repayment of the lost funds. I believe they are still investigation the cause of this issue.



Thanks for the update.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
thepogg
thepogg
  • Threads: 0
  • Posts: 18
Joined: Apr 7, 2012
April 16th, 2015 at 7:23:13 AM permalink
I have edited my previous post to clarify that Amigotechs are saying that they're investigating, but in my personal opinion there's little to investigate here.
Wizard
Administrator
Wizard
  • Threads: 1496
  • Posts: 26619
Joined: Oct 14, 2009
April 16th, 2015 at 7:30:35 AM permalink
Quote: thepogg

I have edited my previous post to clarify that Amigotechs are saying that they're investigating, but in my personal opinion there's little to investigate here.



I'll lay 3 to 1 they claim it was another software bug.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
thepogg
thepogg
  • Threads: 0
  • Posts: 18
Joined: Apr 7, 2012
April 16th, 2015 at 8:34:28 AM permalink
Quote: Wizard

I'll lay 3 to 1 they claim it was another software bug.



I'd give far better odds than that. The simple fact is that the only choice left to them is to deny this was intentional and the fact that they're now stating they're going to pay the player is clear acknowledgement that they know their games have not performed in the correct manner.

With that acknowledgement they only have the choice of trying to pass this off as an error or admitting it's been intentional. Admitting this has been intentional would be commercial suicide for them and all their clients. I don't think 100 to 1 would put you in a bad position.
Wizard
Administrator
Wizard
  • Threads: 1496
  • Posts: 26619
Joined: Oct 14, 2009
April 16th, 2015 at 3:33:29 PM permalink
Alternatives are to:

A. Confuse the issue.
B. Ignore the issue.
C. Claim it was bad luck.
D. Attack the messenger.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
andysif
andysif
  • Threads: 23
  • Posts: 433
Joined: Aug 8, 2011
April 16th, 2015 at 6:55:04 PM permalink
Quote: Amigotechs

In the case of JOB50, if the risk flag was raised and the player won a substantial amount, then rather than stopping the game to have it looked at manually, our decision was to let the player continue playing so we could better investigate how our systems were being compromised by the player. In that case we decided to allow the play, while denying the player further wins on his draw hands as they were played using the same cards in multiple browser windows.



They could have stopped the game and freeze the account if they think they were cheated.

What they were doing is just the same as saying "OK you cheated us so we will cheat you back".
AxelWolf
AxelWolf
  • Threads: 164
  • Posts: 22293
Joined: Oct 10, 2012
April 16th, 2015 at 7:05:17 PM permalink
Quote: andysif

They could have stopped the game and freeze the account if they think they were cheated.

What they were doing is just the same as saying "OK you cheated us so we will cheat you back".

Do you have a link to that story or more information? It sounds interesting. From what im reading into somosomeone found a way to exploit the system by using multiple browsers and knew the cards?
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
andysif
andysif
  • Threads: 23
  • Posts: 433
Joined: Aug 8, 2011
April 16th, 2015 at 7:40:14 PM permalink
Quote: AxelWolf

Do you have a link to that story or more information? It sounds interesting. From what im reading into somosomeone found a way to exploit the system by using multiple browsers and knew the cards?



https://wizardofvegas.com/forum/gambling/online/7774-amigotechs-online-gaming-solutions-warning/

The link in wizard's 1st post
thepogg
thepogg
  • Threads: 0
  • Posts: 18
Joined: Apr 7, 2012
April 17th, 2015 at 12:06:16 AM permalink
Quote: Wizard

Alternatives are to:

A. Confuse the issue.
B. Ignore the issue.
C. Claim it was bad luck.
D. Attack the messenger.



The Amigotechs CEO has already tried A and D (by trying to pick apart my article on irrelevant semantics and represent me as non-cooperative, which to all intents and purposes I am). I think they know these aren't working for them and I'll be completely forthright and say you and Eliot Jacobson agreeing to review the results makes it a lot harder to challenge my reputation or the credibility of my conclusion. C would require a denial of anything wrong, which is already undermined by the fact that they're trying to repay - why would they repay if nothing was wrong? That does leave B which I guess is a possibility.
thepogg
thepogg
  • Threads: 0
  • Posts: 18
Joined: Apr 7, 2012
April 30th, 2015 at 9:25:52 AM permalink
I wanted to update everyone - I've now confirmed that the owner of Amigotech software has personally repaid this player's losses personally.

I've heard nothing further regarding the impact on other players or repayment of any affected players baring the complainant.
  • Jump to: