Tipping when you won a big session....

I wanted to get some feedback on what BJ Aper's are tipping after winning a big session?

This is my personal range of tipping:

Losing session = no tip
$100- $300 = no tip (I consider this to be almost a break even session, dosen't warrant a tip in my opinion)
$300 - $1,000 = $5 tip
$1,000 - $2,500 = $10 - $12.50 tip
$2,500 - $4,000 = $15 - $20 tip
$4,000 - $6,000 = $25 tip

never had a win over 6k

My most recent big win, I won just about $4,000 and tipped the dealer $25. The female floor was pressuring me during the collar up stage even before I attempted to tip - saying things like "ooo big tip for the dealer", "hope you take care of him". My intentions was to tip $25. After I gave the dealer a green chip, the floor was like: "that's it"? I ignored her, and walked away to the cage. I thought this was very unprofessional on the floor's part.

What does she expect me to do, tip the dealer $100's of dollars on a 20 minute session? Nobody, tips me, when I lose. I think $25 is a pretty generous tip. All the dealer needs to do, is get a few $25 tips, mixed in with a few red birds here and there during a shift (which should be attainable) to make $100 bucks in addition to his hourly wage. That is not bad in my opinion. Although, I can't say it, but I felt like saying to this annoying floor, aye, I'm working here too, tipping big, hurts my bottom line.

BJ Ap'er's - What is your tipping ranges?

I don't tip based on how much I win. I just try to tip small amounts through out my play by putting $1 in front of my bet for a dealer bet.

The amounts you listed -- you're going to look bad for tipping that much (little) in respect to the amount won. Out of curiosity, what's your hourly EV? What size bets are you placing?

I will share my formula:

Dollars won x 0% = dealer tip.

Quote: RS

I don't tip based on how much I win. I just try to tip small amounts through out my play by putting $1 in front of my bet for a dealer bet.

Ding ding!

A bet out in front, and a recycler on top when things are favorable. Turn a few bucks into tokes in the box.

Quote: RS

I don't tip based on how much I win. I just try to tip small amounts through out my play by putting $1 in front of my bet for a dealer bet.

The amounts you listed -- you're going to look bad for tipping that much (little) in respect to the amount won. Out of curiosity, what's your hourly EV? What size bets are you placing?

This is what I used to do as well. When I was well off I had no problem tipping well. I am not doing this for a living either so it wasn't dipping into my earnings. Now that I am poor i stiff everyone.

Quote: RS

I don't tip based on how much I win. I just try to tip small amounts through out my play by putting $1 in front of my bet for a dealer bet.

The amounts you listed -- you're going to look bad for tipping that much (little) in respect to the amount won. Out of curiosity, what's your hourly EV? What size bets are you placing?

Even if you to tip throughout and come out +$1000 in 20 minutes, the dealer and the floor person are going to expect a big tip. That's why I don't tip throughout the session. There's nothing in it for me. Because I am probably still going to need to tip at the end of the session anyway.

Like the op said, ain't nobody tipping me when I lose. And tip more than $25 if I win big? Thats ridiculous! even if the ev is $100, and I only play 1 shoe (15 min), well shoot, there goes my earnings over to the dealer. I shouldn't have even bothered playing.

I don't understand this pressure to tip so much. All it takes is 5 red chips from 5 different peoples each hour for a decent wage. It seems like this is easily obtained each night. You don't need a green chip from me. But hey, I end up tipping more than $5/hr anyway, and there's plenty of more generous people than me. I don't understand all the whining and complaining from dealers and cocktail waitresses. They seem to be doing just fine to me! Seems like a big scam perpetuated by the service industry to make us feel bad and to try and increase their pay checks.

Oh and another thing.... I love how some dealers are shaking their heads at me, pegging me as a degenerate. But as soon as I start winning, they want to be my buddy! LOL

Quote: HowMany

I will share my formula:

Dollars won x 0% = dealer tip.

I do similar, except I round down. lol.

I don't really see any benefit to tipping as you are leaving. What exactly are we tipping for...because we won? Did the dealer do something special, deal seconds and hold back on a bad card that helped me win? Somehow we are expected to tip a percentage of our win, but when we lose, who is tipping me? I just don't consider a dealer a personal service type job, like waiter, ect that needs to be tipped. I consider it more just a typical job interacting with the public, like a cashier at CVS, or a ticket person at the movie theater. I don't tip either of them.

I think the one exception, might be if you are one of those players that, tips during the session, trying to get something in return, like deeper penetration, and the dealer complies, maybe you tip at the end to show your gratitude. But, I am not one of those guys. To me if you are tipping to try to get the dealer to do something that he otherwise wouldn't and may be against procedure, you are bordering on bribery and collusion.

The dealer doesn't sprinkle the shoe with fairy dust to make me win, nor do they penetrate the shoe with bad vibes to make me lose. Since the dealer doesn't influence my luck I don't tip based on my financial outcome: I tip for service rendered, which includes technical skill and attitude. My rate for tipping is about $5 per hour of play, more for exceptional attitude and entertainment value, and pro-rated for additional spots played. If I'm spreading my bets to 4x or more I usually put something out for the dealer occasionally, too. I don't tip more because spots are empty or other players aren't tipping - not my problem. Sure, in a restaurant I tip more based on the meal cost. The service and food accompanying an $80 meal had better be a different experience than an $8 burger served at the counter. I see no reason to adjust my tipping based on table minimum or the amount I'm betting, the dealer is doing the exact same thing for the same game. I doubt it's every going to happen, but if I played solo at a reserved table I would tip for all the spots.

Quote: stabworld

I wanted to get some feedback on what BJ Aper's are tipping after winning a big session?

This is my personal range of tipping:

Losing session = no tip
$100- $300 = no tip (I consider this to be almost a break even session, dosen't warrant a tip in my opinion)
$300 - $1,000 = $5 tip
$1,000 - $2,500 = $10 - $12.50 tip
$2,500 - $4,000 = $15 - $20 tip
$4,000 - $6,000 = $25 tip

never had a win over 6k

My most recent big win, I won just about $4,000 and tipped the dealer $25. The female floor was pressuring me during the collar up stage even before I attempted to tip - saying things like "ooo big tip for the dealer", "hope you take care of him". My intentions was to tip $25. After I gave the dealer a green chip, the floor was like: "that's it"? I ignored her, and walked away to the cage. I thought this was very unprofessional on the floor's part.

What does she expect me to do, tip the dealer $100's of dollars on a 20 minute session? Nobody, tips me, when I lose. I think $25 is a pretty generous tip. All the dealer needs to do, is get a few $25 tips, mixed in with a few red birds here and there during a shift (which should be attainable) to make $100 bucks in addition to his hourly wage. That is not bad in my opinion. Although, I can't say it, but I felt like saying to this annoying floor, aye, I'm working here too, tipping big, hurts my bottom line.

BJ Ap'er's - What is your tipping ranges?

Same as you with a couple of changes. Put no tip after each and every one. There we go. You should have stiffed that tip hustler.

Quote: stabworld

The female floor was pressuring me during the collar up stage even before I attempted to tip - saying things like "ooo big tip for the dealer", "hope you take care of him". My intentions was to tip $25. After I gave the dealer a green chip, the floor was like: "that's it"? I ignored her, and walked away to the cage. I thought this was very unprofessional on the floor's part.

These people really need to get some class. Casino staff should know better than hustling tips; it's common industry no-no and usually taught to Casino staff. Tips are a privilege and not a right. You should have told them you want to adjust the $25 tip amount and given less LOL j/k. Keep the peace and stiff them next time. :-)

It seems like people are very anti-tipping when it comes to dealers. Yet, I don't think I've ever seen someone say they don't tip their waiter/waitress at a restaurant because "there's nothing in it for me". You shouldn't just tip if there's something in it for you. You should tip because they're providing you a service (for a job that pays $8-9/hour base wage).

Granted, I don't think it is proper for dealers/waitresses/floor-people/etc. to ask/pressure players for tips.

I will say this again with regards to tipping: A few bucks/ plays throughout is appreciated more than a payout at the end overall. The dealer did chose to do their job, but maybe they are trying to find another regular non-tip based job or dealing is all they can do. Tip hustling is rude to the players but some dealers might do it because a lot of players do not know any better. I am generous because I used to do the business. Just be mindful if you were making $8 an hour how much would you want to be tipped?

As long as tips are pooled and there is one dealer in that pool who doesn't treat people properly, no one is getting a thing.

Dealers, don't roll your eyes at my play, don't tell me how to play, don't point at my hand after I took your break card, don't slam my chips down when you begrudgingly have to pay me and don't try to short me. Shall I continue? Never, ever try to hustle me.

I've played with dealers who keep their own and always tipped the deserving ones. Win or lose. Can someone who professes to be a good tipper explain why they only tip when they win? Did you not get good service? Did the dealer make you lose.?

I sometimes play with a dealer that I like. He a very decent human being but I won't tip him. Hi wife is a waitress and when she works my table I generously tip her. I do it in appreciation of him, not because there's something in it for me. Many times I don't even order anything as I'm not there that long. Outside of dealer cheating, what could be in it for me? At the first sign of anything like that I would leave the table. Paying pushes, deliberate flashing. No thank you.

Dealers, if you have a bad apple in your midst do something about it. Police yourselves. Until then my tips are going to the janitor, the waitress and maybe even the lady wiping down the machines.

Quote: RS

It seems like people are very anti-tipping when it comes to dealers. Yet, I don't think I've ever seen someone say they don't tip their waiter/waitress at a restaurant because "there's nothing in it for me". You shouldn't just tip if there's something in it for you. You should tip because they're providing you a service (for a job that pays $8-9/hour base wage).

Waiters make more like $2.50/hr in base pay. Just an awful example that is in no way analogous to not tipping a dealer.

I never worried about or ever pressured for tips when I dealt, finding that not worrying about it at all simply generated enough tips by never being a prick at the table. The law of attraction is true. As a dealer, players tip if you generate an easy-going affinity, and stiff if you generate alienation by having demands and expectations because it IS off-putting, period, end of story. Sweating tips for a dealer is pointless, and poisonous for it.

I only tip to encourage deeper cuts and to reward dealers who do end up cutting deeper after my initial toke. I always bet for the dealer rather than giving him/her the toke. Some casinos have a great pen policy or tables with a deep notch for DD, so there's no need to tip to encourage better cuts. If I do end up winning, the cumulative amount I bet for the dealer does not exceed 10% of my average bet per hour. So if my average bet is $100-200, I will make a total of $10-20 in bets for the dealer spread throughout the hour.

At some casinos, if you split a hand with a bet for the dealer on each split hand, the casino's policy is to collect any split hand that ends up winning. So if you end up splitting to four hands, lose three hands, and only win one hand, the dealer will still pay and take the bet you made for him/her.

Quote: RS

It seems like people are very anti-tipping when it comes to dealers. Yet, I don't think I've ever seen someone say they don't tip their waiter/waitress at a restaurant because "there's nothing in it for me". You shouldn't just tip if there's something in it for you. You should tip because they're providing you a service (for a job that pays $8-9/hour base wage).

Granted, I don't think it is proper for dealers/waitresses/floor-people/etc. to ask/pressure players for tips.

I am not anti-tipping. But I am very anti-tipping based on percentage of win. Even though I win $1000 on occasional session, I'm not really making that much. Some dealers expect a big tip when I win big, but they don't account for all the sessions where I lost big too.

But you are right, if they provide good service, they get more tips. If they give good penetration, deal quickly, don't yell cheques play too loudly, etc. then I am making money, so I will tip based on that. I don't tip based on variance.

I had a dealer get frustrated at me for not tipping after winning a $5 all bet. I had hedged it earlier and it ended out only being a $400 win... and he's the one who put up the hedge. Never looked at that casino the same way.

Quote: RS

It seems like people are very anti-tipping when it comes to dealers.

I am not anti-tipping either. I am sure many people on this site think I am because of my position and postings on this subject. But the fact, I believe myself to be a very generous tipper to people and jobs that perform a somewhat personalized service to me, like waiters, bartenders, barbers, bellhops.

I just don't believe dealer falls into this category. I categorize a dealer as more of a customer service type job dealing with the public. I find it to be much closer to a cashier at CVS than a waiter, despite what the industry has tried to sell the public.

Now maybe if you request a private table with a private dealer (which I never have), you are getting into 'tip the dealer' territory.

I find that a lot of the time the dealer sets the mood for the table. I like to gamble and I like to have fun doing it. I like a dealer who will talk to everyone and keep us all smiling and having a good time. In this situation I will tip the dealer and most of the time be pretty generous about it. If a dealer is miserable and refuses to make any connection or effort towards me or the rest of the table they will get nothing from me. I will not subsidize someone's income because "they deserve it", I tip when I have a good time as a thank you. I also will not tip someone for merely walking over from the cage and paying me (for a vp win)

Quote: kewlj

I am not anti-tipping either. I am sure many people on this site think I am because of my position and postings on this subject. But the fact, I believe myself to be a very generous tipper to people and jobs that perform a somewhat personalized service to me, like waiters, bartenders, barbers, bellhops.

I just don't believe dealer falls into this category. I categorize a dealer as more of a customer service type job dealing with the public. I find it to be much closer to a cashier at CVS than a waiter, despite what the industry has tried to sell the public.

Now maybe if you request a private table with a private dealer (which I never have), you are getting into 'tip the dealer' territory.

Tipping in the U.S. is customary for a variety of service oriented workers. Waiters and waitresses, cab drivers, dealers and housekeeping come to mind. You have written in the past that tipping housekeeping at the end of your stay makes no sense since the housekeeper had to make up the room anyway. I tip for the job she has already done. You have also mentioned that you don’t tip dealers, and yet I believe you have mentioned that you do tip waiters/waitresses. How is this different? A waiter takes your order, brings it to you, keeps your beverages filled and asks if you want anything else. But think about it, a dealer deals from 50 to 150 hands to you an hour. He is providing service every time you stand, split, double, insure, surrender, etc. There are many more personal actions that a dealer performs than a waiter. You mention that you wouldn’t tip a cashier at CVS or the grocery store. Of course not. It is not customary and they are only helping you for a minute or two. A dealer at blackjack is dealing to you from 30 minutes to an hour or more.

You are generous with your time with the community service you do, and yet you can’t give $5 or $10 to a dealer when you have a winning session while playing a game that has netted you $700,000 in 12 years? I will never understand that. Don’t you think that in addition to following an accepted custom that the pit might tend to tolerate your action a little more if you tip a little to take care of the dealer? Tipping dealers is good advertising; not tipping tends to reinforce that you are a counter and hurts your longevity.

I don’t tip much. Maybe $10 for a 45 minute session if I’m playing $25 to $200 a hand; or $5 a session if I’m playing $10 to $80. But I usually don’t tip if I loose and tip only about every other winning session (but especially if I win big). If the dealer doesn’t acknowledge the tip I won’t tip that dealer again. I tip housekeeping no more than a $1 a day. I tip waiters 15%, sometimes more. If the service is bad or rude it’s zip!

To answer somebody else's question about why we only tip when we're winning, I can answer that for myself at least.

The way I see it, I could either do what some people here do, which is tip $1-5 every so often regardless of win or loss, or I could not tip when losing, and tip a percentage of my win when I do win. Tipping a percentage when I win AND tipping modestly when I'm losing is not sustainable, so for me it's one or the other. I choose the latter because on slower nights, it might come down to one or two players to make a dealer's night, and if I'm a big winner, I don't mind being that player.

delete

Quote: Greasyjohn

Tipping in the U.S. is customary for a variety of service oriented workers. Waiters and waitresses, cab drivers, dealers and housekeeping come to mind. You have written in the past that tipping housekeeping at the end of your stay makes no sense since the housekeeper had to make up the room anyway. When I tip house keeping I’m not tipping because she has to do the job anyway, I tip for the job she has already done. You have also mentioned that you don’t tip dealers, and yet I believe you have mentioned that you do tip waiters/waitresses. How is his different? A waiter takes your order, brings it to you, keeps your beverages filled and asks if you want anything else. But think about it, a dealer deals from 50 to 150 hands to you an hour. He is making dealer decisions based on your request every time you stand, split, double, insure, surrender, etc. You ve mention that you wouldn’t tip a cashier at CVS or the grocery store. Of course not. It is not customary and they are only helping you for a minute or two. A dealer at blackjack is dealing to you from 30 minutes to an hour or more.

I don't understand why you are re-asking the question. You repeated my position, which is that I don't feel a dealer is providing a personal service like a bartender/waiter/ housekeeper/barber. I liken the dealer more to a menial customer service type job that deals with the public. The example I gave was a cashier at CVS.

Ok, let's take a look at my gaming experience. I walk through the door of a casino to play blackjack. There are dozens of people involved in that experience, from dealer, to pit folks, to the people that bring the chip fills, to security that supposedly keeps me safe in the casino, to surveillance who is supposed to be on the look out for thieves and pickpockets, to the mechanics that keep the shufflers working, to the workers who periodically change the felt. Am I supposed to tip all these people? These people all work for the casino, and it's up to the casino to compensate them. It seems to me Sheldon Adelson is doing ok. He donates tens of millions to political campaigns.... I have to assume he should be able to pay his employees a fair wage, without pushing that responsibility onto the public.

Now let me clarify my position on housekeepers. If I call down for something, say extra towels or an extra pillow, I will certainly tip the person that brings it. If I am staying multiple nights, I am happy to tip the housekeeper that tidies up my room....for my benefit. But when I am leaving in the morning why is it customary to tip the housekeeper for cleaning the room for the next patron? How is that a service that benefits me?

I most likely will not be tipping dealers anymore. This was my first night without a single tip to a dealer. It took me just under a year of most everyday part time play to get this way. If it was go for your own tokes, like poker, then yes to the dealers I like. There are just to many bad apples spoiling the pie.

I am seeing it much like KewlJ. It will be interesting to see any reactions, from the dealers, that I get at some of my regular haunts.

Quote: RS

I don't tip based on how much I win. I just try to tip small amounts through out my play by putting $1 in front of my bet for a dealer bet.

The amounts you listed -- you're going to look bad for tipping that much (little) in respect to the amount won. Out of curiosity, what's your hourly EV? What size bets are you placing?

I never considered doing the $1 in front of my bet thing. Maybe I'll give it a try instead of tipping at the end on a winning session.

My hourly EV varies on the game I play- but ranges from $123 on the worst games I play to $289 on the best games (This is gathered from the sims I run and assuming I'm playing perfect - which, I am not, because, my actual results from 450 hours of play are not close to my positive expected value, which tells me I have some leaks I need to fix). This is based on me playing 2 spots with a $300 max bet on each spot.

I have a pretty good idea on what the leaks in my game are that I need to improve on and eventually eliminate: drinking too much and losing the count, not betting the proper amount I had planned according to my ramp when the count calls for it - due to feeling the heat from the pit, forgetting certain index plays and making the wrong move with a big bet out, not wonging out of a cold shoe because I want to get to a fresh one, and forgetting to surrender on a game that offers that option.)

My spreads are 1-30, 1-20, 1-12, and 1-6 (always capping the spread with a $300 max bet). Although lately, I have been avoiding the $5, $10 and $15 tables (larger spreads), and now just go straight to the $25 and $50 tables (thinner spread) - Whereas, in the past I would seek out the lower limit tables. I have come to the realization, that I get more heat at lower limit tables spreading to a $300 max bet then I would at a higher min- table like $25 or $50 (where larger bets are more common). I'm sacrificing a lower ROR doing this, but gaining less attention from pits, which makes it a little bit less tension oriented when playing.

By, the way, it's crazy how one hand can be a $3,000 swing. Today, I had my max bet out of $300 (2 spots), split 7's, split 7's again, for a total of 3 hands on the 1 spot, doubling on one of them. I had $1,500 out on the felt. What was looking promising with the dealer's up card of a 5, he winded up drawing to a 21. Ouuuuuchh, it hurt.

Losing session = no tip!

* This week, I had a few big win sessions, I probably tipped a total of around $100, yet i'm -$700 (-$600 from losing in hands and -$100 from tipping) for the week. That's what the dealer's don't seem to realize when they expect a tip. The dealer's are getting tips or $$ never having to risk there own paycheck or money, whereas, we the Aper's are constantly putting our bankroll's at risk, yet we are expected to tip. **The irony**.

** Although, I don't keep any records of what I tip, I estimate it probably cost me between $15 - $25 dollars an hour in -EV. That just made me realize, this is a contributing factor to me not being close to my expected +EV per hour based on the sims I run, since the sims assumes you are not tipping.

Quote: MaxPen

I most likely will not be tipping dealers anymore. This was my first night without a single tip to a dealer. It took me just under a year of most everyday part time play to get this way. If it was go for your own tokes, like poker, then yes to the dealers I like. There are just to many bad apples spoiling the pie.

I am seeing it much like KewlJ. It will be interesting to see any reactions, from the dealers, that I get at some of my regular haunts.

It's bad for AP's not to tip at all.
It can come back to haunt you or even help you, remember dealers turn into pit bosses etc etc. Casinos already think ALL AP's are cheap and dislike them. (next time we have a drink ill give you some good examples). I posted about this in the TIPPING THREAD(hint to OP)

A quick example: I was messaging around at BJ. Dealer was not to happy with the other players when I sat down (I just got that vibe) I was doing well, so I put up $5. Of course I get to double. I didn't balk at adding $5 more to his bet.After that he got mildly chatty with me. At some point he realized I was a local and would appreciate a good thing. He gave me a tip on a really good play. I have had bartenders do the same, it's been well worth it.

There's been many situations I have stiffed, usually bitchy asian dealers who nit pick.

I'm somewhere in the middle on tipping. I probably overtip dealers, slot attendants, bartenders.

I don't think a $400 meal deserves a $70+ tip (only in a group will I tip that much) Me and my GF eating alone, NO WAY.
Maids occasionally. Cab drivers I'm all over the map, but I dislike tipping them.

If I go to a cafe and its $10 I probably leave $15 sometimes. $6 ill leave a 10 spot sometimes. A really friendly Fast food or Walmart employee if they go above and beyond might get a few bucks.


I really dislike people(the act, sometimes the people) who stiff and encourage others not to tip.

I really dislike people who get on a high horse and demand or berate others who don't tip enough . They should MTOFB. especially if you don't know them. In some public cases people have gotten death threats over tipping.

Lets say me and you went to a casino and we were playing some VP on .50 next to each other, and you hit a RF for 2k. If you stiffed. I would probably say something. Personally I would give min $20 and max(no not you) $50 Depending on the situation. If we had a 3%+ advantage and the RF was just gravy, $50 it is.

I'm saying don't stand on one side or the other. Choose your spots either way. There's no great formula for AP's I go with my gut and the situation. I do feel guilty when I don't tip enough unless I have a good reason.

My tipping is usually based on my craps play, but I suppose the same methodology can be modified for blackjack if I made uneven bets resulting in wins netting $1+. I tip somewhere between 1-5% based on net winnings in excess $50. Usually I give the "change" which is few bucks. Now this is always dependent on good service.

1.) Were the dealers hustling for tips?
2.) Were they appreciative of others when receiving tips?
3.) Did they try to hustle more afterwards?
4.) How was the overall attitude?
5.) Would I want these dealers back or would I walk to another table if they were dealing?
6.) Did you count my chips and pay me correctly?
7.) Did you make any errors in my favor? (Usually an error bet in my favor will result in a tip like place bet for the dealers or a two-way yo on the roll after the error was made.) Not that I want to encourage poor play, but I won't call you out in front of an entire pit.

Was your win exactly 4k when you colored up, and then tipped $25? Unlikely to have a nice even number. Probably more likely in blackjack and less likely in craps. (I don't like the hustle so while $25 on the dot was marginally low for me, it could have been appropriate and generous if the service was poor.) Sometimes I will tip throughout play if only doing really well and ahead and not feel an obligation to make a tip when coloring up. Most times, I prefer to tip at the end because of the variance. My parting gift so to speak, and hopefully that karma rubs off.

I am a frugal person. But I believe it is important, friendly and appropriate to follow the customs of where you are. Tipping is customary in gambling and so I do so. Not much, but some. And I don't do it begrudgingly. Dealers make minimum wage and depend on tips for about half or more of their income. One can say that the casinos could pay their dealers more but this is not the custom. And tips help induce dealers to provide good and friendly service. Of course, it doesn't always work this way, but this has been the custom. To argue that you don't like the custom and stiff dealers because you believe the casinos should be the ones to pay their dealers more is to disregard the customs and norms of our gambling culture. And disregarding an established custom or norm is, by definition, rude and selfish. The definition of selfish, in this context, is putting your own beliefs about how things should be above established norms and established customs. I think there is a certain condescension and antipathy among some of those that don't tip dealers, and for others who don't tip it is alright with them that dealers make minimum wage because they disagree with the established customs and practices of tipping.

No one has convinced me that not tipping dealers is the same thing as not tipping waitresses or waiters. And if you don't tip the latter, at least show your respect and eat at home.

Quote: Greasyjohn

And tips help induce dealers to provide good and friendly service.

That may not actually be true overall.

Quote: AxelWolf

That may not actually be true overall.

But I believe it is true for the most part. It's the same with waitresses. The custom of tipping is to induce better service. Tipping provides an incentive beyond one just having pride in one's work.