Casino caught taking cards out of the deck...what to do?
Quote: BuzzardAnd the action your place would have taken ?
I have no idea. Never had experience with anything even remotely similar.
I know what would happen on our side from a regulatory standpoint, but customer relations stuff isn't under my umbrella. There are people in my department would do handle that stuff, but it happens so ungodly rarely, I might as well say it never happens.
Quote: BizzyBYou seem to think that everytime something in life isn't perfect, you can call the news and they will immediately put it on TV to vindicate you.
Ummmm.... yes I do. And if it's not the news, I will put it on my own TV show.
Quote: BizzyBAnd you think the state is going to revoke their ability to do gaming, cutting funding to thousands of people on the reservation that depend on funds for homes, education, food, etc.? You think the news will cover a story that could damage the livelihood of thousands, solely on the word of a guy that is mad about losing at a casino?
Aren't you being a bit overdramatic?
Quote: BizzyBYou're not an expert just because you heard of a compact. The things you suggest are ridiculous.
Actually, they're not ridiculous at all. You're new here. Welcome to the forum.
Quote: BizzyB"The casino had 10 days to resolve the dispute." They have to be formally aware there is a dispute before there is a dispute, it doesn't begin because someone is unhappy. There might not even be a dispute under the law. In addition, they tried to resolve it. They are not required to resolve it by meeting any demand an aggrieved party demands. If they were, then all disputes would be unresolved and the casino would always break the law by not handing out a billion dollars within 10 days.
True, there has to be a formal notice. But under the compact that I linked to here, the moment the player pointed out the irregularity, a formal record should have been started. Didn't bother to read it, did you?
Quote: BizzyBIf the OP wants the government involved, and news coverage, both of which are unlikely, he needs to take the proper steps, and the casino must continue to act outrageously. Not magically wish or expect these things to happen. If he writes a letter to anyone, it should be written by a lawyer--unless he can manage to cite specific legal provisions and detail his actions and the casino's noncompliance. Otherwise, it will be ignored. Your advice is terrible.
I think you are a bit naive. There are news reporters who are paid to look into incidents such as these. There are also staffers in government agencies such as the Attorney General's office who are paid to look into incidents such as these.
Fact is, this is a juicey story.
Quote: FaceI have no idea. Never had experience with anything even remotely similar.
I know what would happen on our side from a regulatory standpoint, but customer relations stuff isn't under my umbrella. There are people in my department would do handle that stuff, but it happens so ungodly rarely, I might as well say it never happens.
Id imagine theyd wanna pretend it never happened, which is what they appear to be trying to do.
Quote: BizzyByour own tv show? are you claiming to be that obscure 50-something has-been who does infomercials, or are you a lunatic? A casino I used to go to was busted for removing Aces from the deck, so everyone says. I could not find any evidence of this. I looked through records, legal cases, etc. Obviously, there was a cover-up. Put me on TV. Funny, someone so good at blackjack he won $110,000 in 10 minutes also posts on this site.
Banned, personal insult, three days.
