Perhaps right up Mission's alley.

And perhaps not.

I saw something rather curious at the 4 Queens this trip. Two rooms had a small paper sign saying "CODE 300", pasted right above the room number. One was a couple of rooms from mine, the other was two floors down close to the ice machine.

Does anyone have any idea what that means? Both signs were there for several days.

Quote: Nareed

And perhaps not.

I saw something rather curious at the 4 Queens this trip. Two rooms had a small paper sign saying "CODE 300", pasted right above the room number. One was a couple of rooms from mine, the other was two floors down close to the ice machine.

Does anyone have any idea what that means? Both signs were there for several days.

Hookers can't charge more than $300.

Bed bugs? Just a guess.

Quote: Nareed

And perhaps not.

I saw something rather curious at the 4 Queens this trip. Two rooms had a small paper sign saying "CODE 300", pasted right above the room number. One was a couple of rooms from mine, the other was two floors down close to the ice machine.

Does anyone have any idea what that means? Both signs were there for several days.

I'm in distribution, not hotels...j/k

As far as I know, that doesn't mean any set thing in the hotel industry.

However, I would say that it is advising employees not to enter a certain room, and the number of the code denotes a specific reason. What could be so threatening to the safety of the employees and the hotel that they should not enter a room?

I'm guessing bed bugs.

Bad policy, in my opinion. Why would you want the guests to know/assume there is something wrong with any of the rooms? Just put it on your out of order list, guests don't see the computer, so you can specifically state why. You can also assign the lock a completely different number, just to be safe, that way it can only be opened with the deadbolt key, or if you know what number for which to set the key. You can make it a set number, "666," would be appropriate, so nobody ever forgets.

I thought it was meant as a message to hotel employees, as it's meaningless to guests. My guess is that it involves housekeeping. Say it means "No housekeeping service while this sign is up" or "Housekeeping service only after noon." I'm guessing housekeeping because they're the only employees constantly going into the rooms. Maintenance, security, bellhops and others only go when called.

For the record, there were no bedbugs in my room. In fact, I saw very few bugs at all while in Vegas.

BTW, when I arrived to my room the safe was locked. It's good manners to remember to lave the electronic safe open so the next guest can use it without having to call the front desk.

That's what do not disturb signs are for. One way or another, something was wrong with those rooms, of that part I have no doubt.

I'm just itching to say "bedbugs" .

Quote: Mission146

That's what do not disturb signs are for. One way or another, something was wrong with those rooms, of that part I have no doubt.

Maybe.

My sign was lost sometime during my stay. I'd put it up before going to bed, then change it to "please service the room" when I headed out in the morning. One day it was simply not there any more.

Quote: Nareed

BTW, when I arrived to my room the safe was locked. It's good manners to remember to lave the electronic safe open so the next guest can use it without having to call the front desk.

I keep hoping people on the forums will know not to use the room safe and use the security boxes from the hotel lobby. It's just a matter of time before everyone gets their hotel room robbed because both room doors and safes are hackable.

Quote: onenickelmiracle

I keep hoping people on the forums will know not to use the room safe and use the security boxes from the hotel lobby. It's just a matter of time before everyone gets their hotel room robbed because both room doors and safes are hackable.

No place offers absolute safety. It's all a question of a) how hard it is to get in and b) how valuable are the items inside. The secondary question is how likely are you to get caught.

That said, the boxes at the front desk or the cage are much harder to get into.

Quote: onenickelmiracle

Hookers can't charge more than $300.

I thought they were on a sliding income scale. They don't do that anymore?

Walmart has a Code 300 which is a generic call for security. Again, the idea of not necessarily letting the public know the exact details, but security needs to respond. Perhaps something similar applies here with Code 300 referring to a room that maybe has been closed off by security or other issues that security needs to deal with.

Quote: konceptum

Perhaps something similar applies here with Code 300 referring to a room that maybe has been closed off by security or other issues that security needs to deal with.

That could be possible, or the room could be under investigation for some reason and evidence is being preserved. The bedbugs thing was just speculative, on my part, but I still don't see the reason to put any kind of a code on the door when you can program the lock in such a way that, "The room number changes," so nobody even asks about it.

I just don't know why you'd want the guests, and now the general public, to speculate about anything going on.

Four Queens is listed on the Bed Bug Registry.

I can offer this, even though it's not much:

I literally just got off the phone with the Four Queens hotel. I was first answered by a general line, then transferred to reservations, then transferred to the front desk. I indicated that I had stayed there last week and had switched rooms (didn't say why, specifically) and noticed that my previous room had the, "Code 300," on it, after I left, as well as one other room.

Interestingly, she didn't ask me for my name, date of stay, room number or anything. I found this interesting, because when I managed a hotel, the first thing I would do if someone had called (for any reason) indicating they had stayed, the first thing I would do is determine who they were and look them up in the computer to see who they were and if I had any notes on them. Of course, I was prepared to say that I was staying with a friend and someone else that I don't know booked the room for that friend, so I have no idea whose name the room was under. It didn't become necessary, though.

In any event, I turned my, "Bullshit meter," on max setting, but she answered with no hesitation whatsoever and said, "It just means that the room requires maintenance of some kind." I asked if the, "300," part of, "Code 300," denoted a specific reason that the room needs maintenance, and without hesitation, she answered, "No, any room that needs Maintenance gets a Code 300, it could be for any reason."

This is a tough one. She's a good liar, if that is a lie, but with enough time in guest relations, you become a good liar. If I had to call it, I'd say she was telling the truth. There was no hesitation or concern in her voice whatsoever when I asked the question, in fact, she just sounded bored.

EDIT: Maybe I'll try to hit up the Night Auditor, later. If she was lying, the Night Auditor won't be nearly as smooth, as he doesn't usually deal with guest complaints or questions of this nature.

Quote: Mission146

In any event, I turned my, "Bullshit meter," on max setting, but she answered with no hesitation whatsoever and said, "It just means that the room requires maintenance of some kind." I asked if the, "300," part of, "Code 300," denoted a specific reason that the room needs maintenance, and without hesitation, she answered, "No, any room that needs Maintenance gets a Code 300, it could be for any reason."

I could believe this. It might seem silly to put a marker on a door to indicate that the room needs maintenance when, as you mentioned, the room can simply be locked out. However, I do know some guys who are in the maintenance field, and these guys are not exactly all that brilliant when it comes to computer usage. Give them a broken air conditioner, a roll of duct tape, and a can of spray sealant, and they can create a motor vehicle. Tell them to use a computer to know what room they need to service, and they will spend hours trying to figure out how to turn it on.

In addition, maintenance guys tend to be in the "tell them what to do and let them be" category for lots of major facilities. In other words, they probably show up, there's a note on their desk, "fix xyz in room 123". They easily remember what to fix, but remembering the room number becomes a feat.

This is near the bottom of the link that teliot provided:

"We also stayed @ the hotel 2/16 to 2/20 on 2nd floor. I believe this whole floor needs to be looked at Rush Tower Area my cousin had them and her room. They did move her right away but then on the floor they moved her next to my other cousins room they had code 300 placed for the bugs also. We are just getting home from our visit I will never stay there again. "

Quote: RogerKint

This is near the bottom of the link that teliot provided:

"We also stayed @ the hotel 2/16 to 2/20 on 2nd floor. I believe this whole floor needs to be looked at Rush Tower Area my cousin had them and her room. They did move her right away but then on the floor they moved her next to my other cousins room they had code 300 placed for the bugs also. We are just getting home from our visit I will never stay there again. "

Probably, if a room with any Maintenance issue gets a Code 300, that would certainly include bedbugs, just not be exclusive to them.

Quote: konceptum

I could believe this. It might seem silly to put a marker on a door to indicate that the room needs maintenance when, as you mentioned, the room can simply be locked out. However, I do know some guys who are in the maintenance field, and these guys are not exactly all that brilliant when it comes to computer usage. Give them a broken air conditioner, a roll of duct tape, and a can of spray sealant, and they can create a motor vehicle. Tell them to use a computer to know what room they need to service, and they will spend hours trying to figure out how to turn it on.

In addition, maintenance guys tend to be in the "tell them what to do and let them be" category for lots of major facilities. In other words, they probably show up, there's a note on their desk, "fix xyz in room 123". They easily remember what to fix, but remembering the room number becomes a feat.

I suppose that could be possible, and the size of the hotel may also be a factor...I have no idea how many guest rooms the Four Queens has.

I will say that with the HOS (Hotel Operating System) I used at the hotel I used to manage, any Front Desk clerk could simply print out a Maintenance Report which would simply include the Room Number(s) of the room needing Maintenance and the reason(s) why, so the actual Maintenance guy didn't need to know how to use a computer. He would also have a notebook, and whoever put the room out of order was also supposed to write down the Room Number(s) and reason(s) why in his notebook.

The maintenance guy would then check mark every item completed in his notebook, and when he was done for the day, the Front Desk person was supposed to go through the notebook, and any rooms that no longer had a problem were to be put back in service. The room lockout thing I was discussing was just in reference to if the hotel in question (Four Queens) had a bedbug problem. Again, for most maintenance issues, there'd be no reason to actually lock the room out.

By default, the Four Queens did not use that HOS, and the reason why is because the HOS was exclusive to the franchise...and they are not in that franchise. However, they may have used the same HOS of the hotel I managed in Kansas City, MO, which printed a Maintenance and Out of Order report with the Night Audit.

I don't know, though, it seems like they could just pocket their paper with the Room Number(s) and Reason(s) on them, check them off, and call down to the desk when it's done. "Okay, this room's ready to rock," or, "Okay, the problem is fixed, but the room still needs housekeeping."

For example, ours was a smaller hotel, so the Maintenance guy did stuff that would normally be housekeeping's job in other hotels. If a room needed the rug scrubbed, for example, he would do that, and then it would get put back in order, but labeled as, "Dirty," usually with a special note that someone just needed to go back to the room and put the chairs and things off the bed and back down on the floor and remake the bed at xx:xx, then the room would be fine and put back in service and marked, "Clean."

Come to think of it, the bedbug idea makes sense if, and only if, the room's being treated to erradicate the bugs.

Consider: guests can't open other rooms' doors, so they don't matter in this regard. The staff, in particular housekeeping and whichever others have master keys, need to know not to go into those rooms. So assuming a fumigation fog is inside, then the room is unsafe to enter for at least 2 days. Then a notice, cryptyc to the guests, on the door makes perfect sense. And better than "DO NOT ENTER THIS ROOM!"

Again, let me repeat I had no bedbug problem at the 4 Queens myself, either this year or last.

I agree, but you can disable the Lock by reprogramming it to a new room number which is also not associated with those Master keys.