http://www.frontdesktip.com/faq/
It could be from 12/2012, or 12/2009..
To be honest with you, it's probably the best use of $20 you can get in Vegas. At the least, it will move you from a crappy room (by whatever your standards are) to a room closer to your preferences. And if you score an upgrade, even better. I've never been UNHAPPY with giving a front desk person a tip so that they can attempt to upgrade you. It also puts your partner in a better mood knowing that even though you probably could give two shits about the quality of the room, your wife does -- and attempting to bribe someone for a better room in any circumstances scores points that has an expected value of well over $20.
Quote: AhighI have to point out again that the previous post is a very intelligent well thought out post. It may seem like I'm sucking up to one guy, but I'm planning on doing this more often for the intelligent posts that I see. I get a warm fuzzy feeling when I am reminded that not everybody on this forum is just out to create problems and not put in the work to think out something worth posting.
Ok?
Quote: boymimboOk?
I think you just won yourself a new admirer!
Honestly, it makes me feel uncomfortable. I'm not some overly-moralistic person, but the idea of bribes, even ones accepted in general society like this one, make me squirm a little bit.
Quote: AcesAndEightsHonestly, it makes me feel uncomfortable. I'm not some overly-moralistic person, but the idea of bribes, even ones accepted in general society like this one, make me squirm a little bit.
Likewise.
At the taco stand near the office, the guy who makes the tacos will go a lot faster if you hand him 50 pesos along with your order. Even though I think that can be a fair tip on ocassion (as when I pick up a dinner order for the whole department), it feels enough like a bribe for me to dislike it.
Still, considering the length of my next stay, the thought of handing over $20 while I ask "Can I have a smoking room facing away from Fremont St?" is very apepaling.
Quote: AcesAndEightsHonestly, it makes me feel uncomfortable. I'm not some overly-moralistic person, but the idea of bribes, even ones accepted in general society like this one, make me squirm a little bit.
I tried the $20 thing one time. I was informed there wasn't any upgrades available, and the $20 was returned to me. I understand where you're coming from. I felt sort of funny about trying it. I think if it was: hand $20 along with your license and credit card and say, "I would like to purchase an upgrade for an extra $20", perhaps we would feel differently about it. But instead, the whole act reeks of underhandness. Put the $20 between your license and CC. Subtly say, "Psst. Hey buddy. Any free upgrades?" Etc. Etc. And yes, I'm being overly dramatic.
If you want to do something, I would recommend what I now do. No $20. Hand my license and CC to the front desk clerk. And simply ask, "Are there any upgrades that are available?" I haven't kept any hard and fast data, but here's my estimated breakdown on the reactions I get:
25% of the time - Yes, I can upgrade you, the extra cost is ...
25% of the time - Yes, I will upgrade you. (This is usually just the next best room, with no extra charge.)
25% of the time - No, I'm sorry, we don't have any upgrades available.
25% of the time - We don't have any upgrades, but let me see if I can get you a better room. (This may be a better view, or, and I'm pretty easy to please, just give me a room far away from the elevator.
There's no "bribe", there's no dirty feeling. It's just a simple question, with a simple answer. Smile while asking, be friendly, and don't be disappointed if nothing is available. After all, you did book the room you wanted to begin with.
Quote: Gabes22Makes me wonder if we could have asked for more that what we did.
I think one of the keys is in not asking for too much. If you book the cheapest room, and then try to get an upgrade to a hot tub suite, that's probably extreme. I think when you ask politely, and aren't asking for much, a better view, room away from the elevator, or a one bump upgrade, most hotel workers don't mind seeing if they can do that.
If I want a better room, I always have given $20, and it has always worked. As others have said, it's the best deal in Vegas.
For some hotel front desk crew, they don't care, especially if there is a long line behind you. However, the $20 pretty much guarantees that they will at least look if they were not motivated to look before.
Is it a dirty trick? I dunno. What I've found is that the $20 goes out in plain view anyway, so there's really no need to sandwich it anymore at the strip hotels anyway. And really, it depends on hotel occupancy anyway.
My best $20 upgrade was at Ballys from the standard cheapo North Tower room to a low floor double room with two sunken bathtubs in the middle of the room. It was about 800 square feet I would say, with a great view overlooking the Paris pool and Eiffel Tower back in the spring of 2008.
Quote: konceptumI think one of the keys is in not asking for too much. If you book the cheapest room, and then try to get an upgrade to a hot tub suite, that's probably extreme...
Yes, if someone books my cheapest room and asks for a free bump to a Jacuzzi Suite, (Four steps higher) then I would say that is a great way to end up next to the ice machine, just out of spite.
Quote: NicksGamingStuffI asked the front desk person at the place I work at and she said they are allowed to accept tips, but they will get in trouble if they do an upgrade and do not show payment for it. Perhaps it is only at the property I work at.
I'm the manager of this hotel, and the way it works here is basically just based on demand. Opportunity cost, basically. If I have someone booked in a King Suite without a Jacuzzi on a weekday/Sunday and I have a few Jacuzzi rooms left, then I have no problem with staff (or myself) making a few extra bucks if offered a tip to bump the room up. At the same time, we would just give it to anyone who booked a King Suite and simply asked for it under those circumstances.
On the other hand, if it is Friday/Saturday (days we usually sell all Jacuzzi rooms at the full rack rate) and someone bumps a King Suite into a Jacuzzi room, I'm going to be highly pissed off.
Quote: Mission146Yes, if someone books my cheapest room and asks for a free bump to a Jacuzzi Suite, (Four steps higher) then I would say that is a great way to end up next to the ice machine, just out of spite.
Power trip?
Quote: Mission146On the other hand, if it is Friday/Saturday (days we usually sell all Jacuzzi rooms at the full rack rate) and someone bumps a King Suite into a Jacuzzi room, I'm going to be highly pissed off.
You? pissed off? Does this resemble anything like when Ned Flanders gets angry? ;)
Quote: Mission146Yes, if someone books my cheapest room and asks for a free bump to a Jacuzzi Suite, (Four steps higher) then I would say that is a great way to end up next to the ice machine, just out of spite.
I would love to be next to the ice machine. whenever i stay at borgata i always ask to be as close to the ice machine as possible. i am always getting ice.
Quote: MoscaAnyone ever try this in AC? At Borgata, just asking for an upgrade to a suite works about 10% of the time; asking for a nice room works almost any time a better room is available (higher floor or a view away from the parking garage).
Yep I've used it successfully at Harrahs, the Trop, and Bally's. Caesars and the Taj Mahal both denied, and the cash returned. I would agree with the general sentiment it may get you a one level upgrade...or two if it's a really slow night. But you're not getting the presidential suite. At the very least you should get the best available room at the level you booked.
Quote: 1BBPower trip?
No, it's just a request that would irritate me. Especially if someone books on-line because now not only must I pay a greater commission, but they are requesting an upgrade to a room that they know costs literally twice as much as the room they booked.
Besides, someone has to be by an ice machine if I am near capacity, so it may as well be them.
Quote: RogerKintYou? pissed off? Does this resemble anything like when Ned Flanders gets angry? ;)
That's pretty much the case...lol
A very sarcastic Ned Flanders, though. It will be a quiet and polite admonishment, but the person will leave the conversation with absolutely no doubt that they did a very stupid thing that would be in his/her best interest never to repeat.
Quote: sodawaterI would love to be next to the ice machine. whenever i stay at borgata i always ask to be as close to the ice machine as possible. i am always getting ice.
You're welcome to stay here, anytime. A significant number of people have supersonic hearing, apparently, and swear up and down that they can hear the ice machine everytime someone gets ice. I have tested this assertion, and having no hearing problems, have come to the conclusion that I can only hear the ice machine if I am standing right by the door to the rooms in question.
Quote: SOOPOOMaybe I am missing something, but if an upgrade is available, why doesn't the hotel SELL them to customers as they are checking in? If $20 to move from a mountain view room to a strip view room is a great deal, why doesn't the casino ask you if you'd like to pay $20 for an upgrade? I mean, you don't ask the waitress after you order the hamburger if you can upgrade to the filet mignon at no charge....
I can't speak for other hotels, but in this franchise, if someone is a member of our Rewards program, then I cannot sell them an upgrade. I can sell upgrades to other people, or quote a price on a specific room to which the guest agrees, and then try to sell them a better room. If it is a reservation, though, I cannot attempt to sell them an upgrade if they are a member.
Some of the franchise policies are very strange. For example, if someone is a certain level in our Rewards program, and they request a late check-out, then I must either refuse to give them a late check-out or must allow them to check-out at 2:00p.m. There's no in-between on that, and I'm not sure why. I don't go for the 2:00p.m. because then I have housekeepers standing around doing nothing for a half hour or better, but if someone is not in the Rewards program, I can give them a noon or 1:00p.m. check-out.
With respect to the people to whom I can sell upgrades, you have to be careful with that. You only want to do that with someone who you think is likely to take an upgrade, otherwise, they might decline and ask for the upgrade to be free...and now you've told them the room is available!
Quote: SOOPOOIf $20 to move from a mountain view room to a strip view room is a great deal, why doesn't the casino ask you if you'd like to pay $20 for an upgrade?
I suspect that tippers are looking to get the improved/upgraded room for $20 total for the duration of their stay, which could make it pretty cheap on a daily basis, while they might interpret "Would you like a room upgrade for $20?" to indicate a daily rate.
Quote: Mission146... they might decline and ask for the upgrade to be free...and now you've told them the room is available!
So tell them that you expect to sell the room to someone for the night -- they can pay for it or someone else will, so you can't offer it to them for free.
Quote: SOOPOOMaybe I am missing something, but if an upgrade is available, why doesn't the hotel SELL them to customers as they are checking in? If $20 to move from a mountain view room to a strip view room is a great deal, why doesn't the casino ask you if you'd like to pay $20 for an upgrade? I mean, you don't ask the waitress after you order the hamburger if you can upgrade to the filet mignon at no charge....
They do sometimes at CET properties at least, but the prices they charge for upgrades that usually will work with the "$20 trick" are usually higher than $20, so you're still better off using the $20 trick.
Quote: Mission146You're welcome to stay here, anytime. A significant number of people have supersonic hearing, apparently, and swear up and down that they can hear the ice machine everytime someone gets ice. I have tested this assertion, and having no hearing problems, have come to the conclusion that I can only hear the ice machine if I am standing right by the door to the rooms in question.
Your doors are probably better than some CET properties then or you need your hearing checked. We want to be away from ice machines, elevators, adjoining doors, sun rising, and people who talk/screw loudly if at all possible. The average amount of times my g/f and I move rooms during a few day trip due to prices/noise issues: one. Last casino hotel stay, a group of children (sadly unattended is my guess) were diagonal to our room, and when they were in the hall, we definitely heard them from our bed. If they were adjacent to us, we would have moved and/or complained. It also really isn't a Vegas trip together if we don't move sadly...lol Last Vegas trip, wheeled our luggage from Rio to Ballys. While at Bally's moved from North Tower room on 12th floor (North Tower via $20 trick upgrade) facing Flamingo Rd. (and we could hear traffic 12 stories up) to a North Tower room on 12th floor facing the pool and away from all traffic.
We are terribly polite when moving or asking for these numerous preferences/being moved, however, and receive very good service in return.
Quote: Doc
So tell them that you expect to sell the room to someone for the night -- they can pay for it or someone else will, so you can't offer it to them for free.
You could do that, but then that could irritate them and you lose the rental altogether. You'd be surprised at some of the things that people don't think should cost any additonal money. Of course, you could certainly see why I get irritated when people book the cheapest room and then ask for a free upgrade to a Jacuzzi room. That'd be like getting all of the paperwork done on the purchase of a new Chevy Sonic and then telling the dealership that you want a new Chevy Traverse for the same price as the Sonic...in percentage terms.
Individual experinces may vary, but it's just been my personal experience that you should only bother trying to sell an upgrade to someone who you think is reasonably likely to take it. At the same time, you can tell with certain people that they are incapable of saying no to virtually any suggestion, so I've occasionally pushed someone all the way from our cheapest room at some kind of discount to a Jacuzzi room at rack rate! It all depends on who you are talking to...
Quote: tringlomane
Your doors are probably better than some CET properties then or you need your hearing checked. We want to be away from ice machines, elevators, adjoining doors, sun rising, and people who talk/screw loudly if at all possible. The average amount of times my g/f and I move rooms during a few day trip due to prices/noise issues: one. Last casino hotel stay, a group of children (sadly unattended is my guess) were diagonal to our room, and when they were in the hall, we definitely heard them from our bed. If they were adjacent to us, we would have moved and/or complained. It also really isn't a Vegas trip together if we don't move sadly...lol Last Vegas trip, wheeled our luggage from Rio to Ballys. While at Bally's moved from North Tower room on 12th floor (North Tower via $20 trick upgrade) facing Flamingo Rd. (and we could hear traffic 12 stories up) to a North Tower room on 12th floor facing the pool and away from all traffic.
It's hard to say, I don't believe I've ever asked to switch rooms at a hotel regardless of what was going on around me, and I've only ever switched hotels on one occasion because it was literally and objectively filthy. It can be a serious hassle moving all the time, though, especially for noise reasons. The best thing to do is just convince yourself that the noise doesn't bother you. I've been surrounded by noisy people/things in any number of hotels and I simply decide that it doesn't bother me. Of course, I could sleep on a rock by a road upon which a parade is taking place as long as I had a blanket and decided that I was going to go to sleep at that time.
Quote:We are terribly polite when moving or asking for these numerous preferences/being moved, however, and receive very good service in return.
Being polite in such requests is really more important than anything else, if someone is treating you respectfully, you want to help them out. If someone has a condescending attitude, then I have a tendency to give that shit right back to them not work as fervently to make sure their needs are met.
Quote: sodawaterI would love to be next to the ice machine. whenever i stay at borgata i always ask to be as close to the ice machine as possible. i am always getting ice.
I mean of course, you're drinking all that soda water all day/night...
Not only was the upgrade comped, but she returned the $50, saying "I can't accept this". I did notice lots of management milling about.
At Bellagio, I got an email offer for a great price, and when booking online, I asked for an upgrade nicely, and was complimentarily upgraded to a fountain view room in the renovated tower. They claimed it was "based on my play", but I can't imagine penny slots and $10 craps/blackjack get you too much.
In AC, I really only stay at Trop, and while I have never slipped them money at check in, I have always had my ID, players card, confirmation number and credit card at the ready, and I have always been upgraded to at least the Havana Tower, if not a North Tower suite, if I asked politely.
Quote: SONBP2I just wanted to report successful use of the $20 sandwich this weekend...He immediately registered us for a Masquerade suite.
Nice bump up! How many nights was this, two? I'm surprised a twenty pulled that off.
Quote: Mikey75Anyone ever tried this in Tunica?
I haven't, but I really haven't been looking for super great rooms when I go to Tunica either. With Tunica, I would probably start with "asking nicely" first, especially on a weekday.
Quote: tringlomaneNice bump up! How many nights was this, two? I'm surprised a twenty pulled that off.
This was a one night stay, Friday only. I was somewhat skeptical about the sandwich working as the Rio is an all suite hotel and I didn't know if $20 was enough to get my bumped to a better suite or simply a better view.