MaxPen
MaxPen
Joined: Feb 4, 2015
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July 18th, 2019 at 11:46:48 AM permalink
Quote: AZDuffman



Since the players are trying to beat the house, the dealers are watching the players
The Boxmen are watching the dealers
The Pit Bosses are watching the Boxmen
The Shift Bosses are watching the Pit Bosses
The Casino Manager is watching the Shift Bosses
I'm watching the Casino Manager
and the Eye in the Sky is watching us all



Sounds similar to a description of a group of pack animals on a hunting trip.😂😂
AZDuffman
AZDuffman
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MaxPen
July 18th, 2019 at 11:49:04 AM permalink
Quote: MaxPen

Sounds similar to a description of a group of pack animals on a hunting trip.😂😂



Except the pack of animals is out to find the weakest prey and tear them apart............

Uh, yeah, exactly like a pack of animals.
All animals are equal, but some are more equal than others
Zcore13
Zcore13
Joined: Nov 30, 2009
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SanchoPanza
July 18th, 2019 at 1:23:30 PM permalink
Quote: Nenuco33

Hello,

What are the duties of a Pit Boss?



Where I work there are :

Dealers - Deal the games and know very little about anything else.

Floor Supervisor - Assist the dealers and players. Track players action. Handle comps. Watch the games to make sure they are being dealt correctly and played fairly. Have no authority to discipline or counsel dealers. Most know very little about gaming other than they dealt and know game rules. Are assigned to 3-5 games.

Pit Supervisor - Supervises all dealers and floors. Handles disputes, jackpots, broken shufflers, contacts surveillance for reviews, contacts security for customer behavior issues, contacts the beverage manager for intoxication issues and handles most any other issue that comes up during a shift. Handles all Title 31 issues such as MTL's, CTR,', suspicious activity, ID problems. Some have good knowledge of gaming, odds, game protection, advantage play. Most don't. Pit Supervisors assigned to 2-3 pits.

Shift Manager - Responsible for everything on the shift. Most rarely come out on the floor. Some enjoy interacting with staff and players, some avoid it. Have to do end of shift reports on drop, win/loss, bigh dollar play, issues on the shift. Some have knowledge of game protection, odds, advantage play, some don't.



ZCore13
I am an employee of a Casino. Former Table Games Director,, current Pit Supervisor. All the personal opinions I post are my own and do not represent the opinions of the Casino or Tribe that I work for.
Mosca
Mosca
Joined: Dec 14, 2009
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July 18th, 2019 at 6:25:35 PM permalink
Quote: AZDuffman

It probably differs house to house. And shift to shift for that matter. In the end it is about everyone watching everyone else.

Since the players are trying to beat the house, the dealers are watching the players
The Boxmen are watching the dealers
The Pit Bosses are watching the Boxmen
The Shift Bosses are watching the Pit Bosses
The Casino Manager is watching the Shift Bosses
I'm watching the Casino Manager
and the Eye in the Sky is watching us all

FWIW "Pit Boss" is getting to be an old term and may be called "Table Supervisor" now. Some people cannot handle "Boss" in the job title. Personally, I prefer it. In my industry we have a "Crew Chief" which I also like, as it confers authority and responsibility. I am divided on which is a cooler job title, though I want neither one for myself.



/deniro voice
NO KILL I
TomG
TomG
Joined: Sep 26, 2010
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July 18th, 2019 at 6:25:40 PM permalink
Quote: michael99000

Roullette Dealers I’m friendly with at a certain casino have told me they’ve actually been reprimanded for the outcome of their spins not being “random enough”.



I wish these dealers were quick thinking enough to insist the boss put these problems in an email. That would be awesome
Mosca
Mosca
Joined: Dec 14, 2009
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July 18th, 2019 at 6:30:56 PM permalink
Quote: AZDuffman

It probably differs house to house. And shift to shift for that matter. In the end it is about everyone watching everyone else.

Since the players are trying to beat the house, the dealers are watching the players
The Boxmen are watching the dealers
The Pit Bosses are watching the Boxmen
The Shift Bosses are watching the Pit Bosses
The Casino Manager is watching the Shift Bosses
I'm watching the Casino Manager
and the Eye in the Sky is watching us all

FWIW "Pit Boss" is getting to be an old term and may be called "Table Supervisor" now. Some people cannot handle "Boss" in the job title. Personally, I prefer it. In my industry we have a "Crew Chief" which I also like, as it confers authority and responsibility. I am divided on which is a cooler job title, though I want neither one for myself.



NO KILL I
billryan
billryan
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July 18th, 2019 at 9:03:59 PM permalink
Quote: FCBLComish

The terms Floor Supervisor, Pit Boss, and Pit Manager have become fluid. They answer to the Shift Manager. They are responsible for Game Protection and Guest Service.

They are a combination host, supervisor, babysitter, psychiatrist.

They rate the players, issue comps, watch the dealers, watch the players, approve payouts, and basically they are the owner of their little corner of the property.

Very good ones are worth their weight in gold. There are not a lot of very good ones around.



A good dealer makes more than a pit boss. In my industry, bartenders rarely become management because it pays less. Same in casinos.
They eliminate more than half the candidates, and wonder why people who weren't top notch at their old job suck more at their new job.
Do casinos ever hire pitiless's that weren't dealers?
michael99000
michael99000
Joined: Jul 10, 2010
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July 18th, 2019 at 9:18:21 PM permalink
Quote: billryan

A good dealer makes more than a pit boss. In my industry, bartenders rarely become management because it pays less. Same in casinos.
They eliminate more than half the candidates, and wonder why people who weren't top notch at their old job suck more at their new job.
Do casinos ever hire pitiless's that weren't dealers?



What incentive does a casino provide for a dealer to accept a promotion to table supervisor? I see it happen often.
Zcore13
Zcore13
Joined: Nov 30, 2009
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July 18th, 2019 at 9:47:14 PM permalink
Quote: michael99000

What incentive does a casino provide for a dealer to accept a promotion to table supervisor? I see it happen often.



Paid time off. Increase from part time to full time with benefits. Less chance of making mistakes/getting in trouble. Better shift or days off. Better or more steady pay. Lots of reasons. Money isn't everything in life for everyone.



ZCore13
I am an employee of a Casino. Former Table Games Director,, current Pit Supervisor. All the personal opinions I post are my own and do not represent the opinions of the Casino or Tribe that I work for.
sodawater
sodawater
Joined: May 14, 2012
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July 18th, 2019 at 9:47:42 PM permalink
Quote: michael99000

What incentive does a casino provide for a dealer to accept a promotion to table supervisor? I see it happen often.



sometimes they are forced to take supervisor shifts if they want to keep those lucrative dealer shifts

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