Please HELP!!

I'm going to The Horseshoe in Shreveport tonight. I have to work tonight until 11pm though and live 6 hours away. I called yesterday and they told me no problem, I just need to call today and pre check in. I just called and they told me that if I'm not there by 4am I lose my reservation for both nights and don't get my money back. I have a decent history with CET, I don't ever have to pay for rooms in Vegas, but for some reason don't get free rooms in Shreveport, so I booked this room through Orbitz this time because it was cheaper and didn't have time to mess with the "harrahs low price guarantee." Anyone have any thoughts on who else I can talk to to make them honor my reservation. I'm spiteful and if I lose my reservation I will never lose another dime at a Harrahs property.

It is the Orbitz part that causes the problem. Next time you will have time to 'mess with the harrahs low price guarantee'. I do find it unreasonable that a supervisor at The Horseshoe would not help you. I hope you did not stop at the low man on the totem pole who answered the phone....

Thanks for responding, I talked to the hotel manager, and I've called every number for horseshoe and CET I can find. Looks like I'm just SOL.

I would call and ask to talk to a host. Tell the host that you'll play where you stay and that you hope that can be Horseshoe, but that the hotel staff seem to be working to make sure that can't happen...

Thanks, that's a great idea. I'm a low roller, but nothing ventured...

That sucks, but I'm not sure there is much you can do besides talking to a supervisor. If you notify them, they SHOULD hold your reservation for you. I think the latest I've arrived at a hotel was 3-4 A.M., and I called beforehand to notify them, and they said O.K. That said, arriving 5:00 A.M. and later is a little more of a unique situation. I wish you success.